Xerox Privacy Policy

DATED 2014-02-24 · VERSION 20170105_rev01 · COMPARED WITH 20160616_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20160616_rev01 to 20170105_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 Xerox reserves the right to notify you about administrative matters that pertain to your Xerox products or services. We may disclose your personally identifiable information, as required by law or regulation, in connection with law enforcement, fraud prevention, or other legal action; or if Xerox reasonably believes it is necessary to protect Xerox, our customers, or the public. Although we do not currently anticipate a change in our corporate status, in the event of a merger or acquisition of the company or a substantial portion of its assets, Xerox may disclose, transfer or sell personal information collected online to the surviving or acquiring party, respectively. Personal information collected online will remain subject to promises made in this Online Privacy Policy.
 If you would like to contact Xerox without submitting personally identifiable information online, you can reach a Xerox representative by calling 1-800-ASK-XEROX.
 ## Certifications
+**Xerox is authorized to display the BBBOnline Accredited Business Seal.**
+**Xerox is authorized to display the BBB Accredited Business Seal.**
+The BBBOnline Accredited Business Seal reflects our adherence to the BBB's Code of Business Practices.
+The BBB Accredited Business Seal reflects our adherence to the BBB's Code of Business Practices.
+For more information, please visit the [BBBOnLine](http://www.bbb.org/us/bbb-accreditation-standards/) Web page.
+**Xerox is Safe Harbor certified.**
+Xerox complies with the U.S.-EU Safe Harbor Framework established by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Xerox has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view the company's certification, please visit [http://www.export.gov/safeharbor/](http://www.export.gov/safeharbor/).
 **Privacy Complaints.**
+In compliance with the Safe Harbor Principles, Xerox commits to resolve complaints about your privacy and our collection or use of your personal information. Inquiries or concerns regarding this privacy policy should be directed to the Xerox Business Ethics and Compliance Office.
+Xerox commits to resolve complaints about your privacy and our collection or use of your personal information. Inquiries or concerns regarding this privacy policy should be directed to the Xerox Business Ethics and Compliance Office.
 To report your inquiries or concerns to the Business Ethics and Compliance Office please contact the Xerox Ethics Helpline. The Xerox Ethics Helpline is confidential and anonymous, if you so desire, and is available online and via a toll-free number listed below.
 - Web Reporting: [www.xeroxethicshelpline.com](http://www.xeroxethicshelpline.com/)
 - US & Canada Toll-Free Number: 1-866-979-0001
 - [Direct Dial Toll-Free Numbers Outside US & Canada](http://www.xerox.com/downloads/usa/en/h/HowtoContacttheXeroxEthicsHelpline.pdf) available at [www.xerox.com/ethics](http://www.xerox.com/about-xerox/citizenship/ethics/enus.html)
 Xerox Corporation
 Xerox Business Ethics and Compliance
 Glover Avenue
 Norwalk, CT 06856-4505
 USA
+Xerox has further committed to refer unresolved privacy complaints under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Xerox, you may contact [BBB EU Safe Harbor](http://www.bbb.org/us/safe-harbor-complaints).
 ## Collection of Personally Identifiable Information
 You may choose to give us personally identifiable information online to allow us to communicate with you, process your orders, or provide you with services. Our online forms ask for a small amount of relevant information, such as name, email, street address, and phone number. Some forms may ask for your customer number or product serial number. If you make a purchase, we may ask for your credit card number and billing information. Job applicants may be requested to provide information such as educational background, employment experience, and job interest.
 We may also collect information about your visits to our websites, including your Internet Protocol (IP) address, browser type and language, location information and details of your browsing patterns. This is more fully described under the section entitled "Cookies, Web Beacons and AdChoices" below. We collect this information to determine such things as the number of visitors to various parts of our websites and to personalize your experience on our sites, and tailor our interactions with you.
 **What information do Xerox websites collect for interest-based advertising?**
 Xerox and our third party advertising partners may use cookies or web beacons to collect information for the purposes of interest-based advertising based on your visits to Xerox.com and other web sites. These cookies identify the pages you view, the links and ads you click on, other actions you take on those websites, and the referring website. Similarly, online advertisers use cookies to deliver advertising to you for companies other than Xerox based on your visits to Xerox.com and other websites.
 **Can I control the interest-based advertising that Xerox web sites collect about me?**
+Yes, Xerox provides [a tool to opt-out of data collection](http://info.evidon.com/pub_info/2119) by companies that adhere to the [Self-Regulatory Program for Online Behavioral Advertising](http://www.aboutads.info/principles/).
+Yes, Xerox provides [a tool to opt-out of data collection](http://preferences-mgr.truste.com/) by companies that adhere to the [Self-Regulatory Program for Online Behavioral Advertising](http://www.aboutads.info/principles/).
 ## Contact Us
 We welcome questions or comments about our Online Privacy Policy. You may also contact us if you feel that your personal information is used in a way inconsistent with this policy. [Email](mailto:mailto:ethics@xerox.com) us or call 1-866-XRX-0001 if you are in North America. International numbers and a Web submission tool are available on [www.xerox.com/ethics](http://www.xerox.com/ethics). You may also contact us via postal mail at:
 Xerox Corporation