Privacy Policy

ARCHIVED 2024-02-01, DATE APPROXIMATE · VERSION 20240201_rev01 · COMPARED WITH 20240102_rev01

Full text changes — 20240102_rev01 to 20240201_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1	1	EU-U.S. Data Privacy Framework, the UK Extension to the Data Privacy Framework and Swiss-U.S. Data Privacy Frameworks. We comply with the EU-U.S. Data Privacy Framework ("EU-U.S. DPF") and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF"), and as applicable, the UK Extension of the EU-U.S. Data Privacy Framework ("UK-U.S. DPF") (collectively, the "DPFs") as set forth by the U.S. Department of Commerce. We have certified to the U.S. Department of Commerce that we adhere to the EU-U.S. DPF Principles with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the UK (and Gibraltar) in reliance on the UK-U.S. DPF. Further, we adhere to the Swiss-U.S. DPF Principles with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF. Under the DPFs, we are responsible for the processing of personal data that we collect from you and subsequently transfer to third parties acting as agents on our behalf. We comply with the DPF Principles for all onward transfers of personal data from the EU, UK (and Gibraltar), and Switzerland including the onward transfer liability provisions. The U.S. Federal Trade Commission has jurisdiction over our compliance with the DPFs. In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including requests made to meet national security or law enforcement requirements. If there is any conflict between the terms in this Privacy Policy and the DPF Principles, the DPF Principles shall govern. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S. based third-party dispute resolution provider (free of charge) at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request). Under certain conditions you may invoke binding arbitration when other dispute resolution procedures have been exhausted. This is more fully described on the Data Privacy Framework website located at [https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf](https://www.dataprivacyframework.gov/s/article/How-to-Submit-a-Complaint-Relating-to-a-Participating-Organization-s-Compliance-with-the-DPF-Principles-dpf). To learn more about the Data Privacy Framework program, and to view our certification, please visit [https://www.dataprivacyframework.gov](https://www.dataprivacyframework.gov/).
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3		California Residents. If you are a resident of the State of California, this Section addresses your rights and our obligations under the California Consumer Privacy Act of 2018 and California Privacy Rights Act of 2023 (collectively the "California Privacy Laws"). Terms used in this Section have the same meaning as provided in the California Privacy Laws.
	3	California Residents. If you are a resident of the State of California, this Section addresses your rights and our obligations under the California Consumer Privacy Act of 2018 and California Privacy Rights Act of 2023 (collectively the "California Privacy Laws"). Terms used in this Section have the same meaning as provided in the California Privacy Laws.
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5	5	Information We Collect Our Site collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information"). In particular, our Site has collected the following categories of personal information from visitors within the last 12 months:
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7	7	Category: Identifiers.
8	8	Examples: A real name, IP address, email address, account name, or other similar identifiers.
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25	25	We obtain the categories of personal information listed above from the following categories
26	26	of sources:
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28	28	- Directly from you. For example, from forms you complete on our website.
29	29	- Indirectly from you. For example, from observing your actions on our website or interactions with our advertisers.
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31		Use of Personal Information. We may use, or disclose the personal information we collect for one or more of the following business purposes:
	31	Use of Personal Information. We may use, or disclose the personal information we collect for one or more of the following business purposes:
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33	33	- To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
34	34	- To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
35	35	- To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
36	36	- As described to you when collecting your personal information or as otherwise set forth in the California Privacy Laws.
37	37	- We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.
65	65	Exercising Access, Data Portability, and Deletion Rights. To exercise the access, data portability, and deletion rights described above, you can contact us by email at [\[email protected\]](https://wpengine.com/cdn-cgi/l/email-protection) or by phone at (877) 973-6446. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
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67	67	- Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
68	68	- Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
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70	70	We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
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71	72	Response Timing and Format. We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by electronic mail communication.
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73	74	We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
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75	76	Non-Discrimination. We will not discriminate against you for exercising any of your California Privacy Laws rights. Unless permitted by the California Privacy Laws, we will not:
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