Privacy Policy

DATED 2021-07-20 · VERSION 20210801_rev01 · COMPARED WITH 20200704_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20200704_rev01 to 20210801_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1(Updated: June 18, 2020.)
1(Updated: July 20, 2021.)
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33WPEngine, Inc. ("WP Engine," "we," "us," "our") maintains this Privacy Policy to inform you of our practices with regard to personal data we collect from or about you in connection with our web site (the "Site") or through the provision of our services (the "Services"). We may update this Privacy Policy from time to time. We will notify you of any material change by providing a notice on our web site or, if you are a customer, by whatever other means upon which we have mutually agreed. The current version of this Privacy Policy may be found at [https://wpengine.com/legal/privacy/](https://wpengine.com/legal/privacy/). By using the Site or the Services you acknowledge your consent to the practices described herein.
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55If you are a customer who is subject to the privacy laws of California or the European Union, the Data Privacy Addendum located at [https://wpengine.com/legal/dpa/](https://wpengine.com/legal/dpa/) as it may be updated from time to time governs the obligations between us with regard to personal data as defined by such laws.
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771. **Personal data we collect**
9393 you may not be able to opt out of all emails, including certain administrative or billing communications
9494 which are important to the ongoing maintenance of your account.We may keep your personal data for as long as reasonably required to meet the purposes
9595 described herein. Additionally, we will retain this information as required by law, as necessary to
9696 comply with our legal obligations, resolve disputes, and enforce our agreements.
97976. ****EU-US and Swiss-US Privacy Shield
9898 ****We participate in and have certified our compliance with the EU - U.S. Privacy Shield
99 Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data
100 received from European Union (EU) member countries and Switzerland, respectively, in reliance on each
101 Privacy Shield Framework, to the Framework's applicable Principles. To learn more about the Privacy Shield
99 Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries, United Kingdom, and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework's applicable Principles.
100 To learn more about the Privacy Shield
102101 Frameworks, visit the U.S. Department of Commerce's Privacy Shield List at [https://www.privacyshield.gov/list](https://www.privacyshield.gov/list).Under the Privacy Shield Frameworks, we are responsible for the processing of personal data
103102 that we collect from you and subsequently transfer to a third party acting as an agent on our behalf. We
104103 comply with the Privacy Shield Principles for all onward transfers of personal data from the EU and
105104 Switzerland including the onward transfer liability provisions.With respect to personal data received or transferred pursuant to the Privacy Shield
106105 Frameworks, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In
107106 certain situations, we may be required to disclose personal data in response to lawful requests by
108107 public authorities, including requests made to meet national security or law enforcement requirements.If you have an unresolved privacy or data use concern that we have not addressed
109108 satisfactorily, please contact our U.S.-based third-party dispute resolution provider (free of charge)
110 at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).
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112 Under certain conditions more fully described on the Privacy Shield website located at [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint](https://www.privacyshield.gov/article),
109 at [https://feedback-form.truste.com/watchdog/request](https://feedback-form.truste.com/watchdog/request).Under certain conditions more fully described on the Privacy Shield website located at [https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint](https://www.privacyshield.gov/article),
113110 you may invoke binding arbitration when other dispute resolution procedures have been exhausted.
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1151117. **California Residents
116112 **If you are a resident of the State of California, this Section addresses your rights and our
117113 obligations under the California Consumer Privacy Act of 2018 ("CCPA"). Terms used in this Section have the
118114 same meaning as provided in the CCPA.**Information We Collect
119115 **Our Site collects information that identifies, relates to, describes, references, is capable of
120116 being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer
121117 or device ("personal information"). In particular, our Site has collected the following categories of
122118 personal information from visitors within the last 12 months:Category: Identifiers.
123119 Examples: A real name, IP address, email address, account name, or other similar identifiers.Category: Personal information categories listed in the California Customer Records statute
124120 (Cal. Civ. Code § 1798.80(e)).
125121 Examples: A name, address, telephone number, and (if you are applying for a job) your current employment
126 and employment history.
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128 Category: Internet or other similar network activity.
122 and employment history.Category: Internet or other similar network activity.
129123 Examples: Browsing history, search history, information on a consumer's interaction with a website,
130124 application, or advertisement.
131125
132126 Category: Geolocation data.
133127 Examples: Physical location or movements.
134128