Wix.com Privacy Policy

DATED 2021-10-06 · VERSION 20211201_rev01 · COMPARED WITH 20211101_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20211101_rev01 to 20211201_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

267267Such identification documentation (if requested) will be used only for verification purposes and we will delete it after your request is processed.
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269269The following instructions apply to Personal Information we may collect from California residents on or through our Services.
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271271Right to Know: If you want to exercise your right to know or receive a copy or access the Personal Information that you have stored with us, please follow the instructions provided in this Help Center article: <"[Retrieving Your Wix Account Data"](https://support.wix.com/en/article/privacy-retrieving-your-wix-account-data)\>, which explains how you can retrieve your Personal Information directly from within your Wix account. Alternatively, you can also submit a request to access your Personal Information through [this web form](https://www.wix.com/account/support/get-archive), by submitting a request by email to [privacy@wix.com](mailto:privacy@wix.com), or by mailing your request to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.
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273Right to Deletion: If you want to exercise your right to request deletion of any of your Personal Information that you have stored with us, please follow the instructions provided in this Help Center article: <"[Permanently Deleting Your Wix Account](https://support.wix.com/en/article/privacy-permanently-deleting-your-wix-account-2888065)">, which explains how to delete your Personal Information that you can access directly through your User account. You can also choose to submit a request to delete all your Personal Information (including information accessible via your User account and any other Personal Information we hold about you) through [this web form](https://www.wix.com/account/support/permanent-delete), by submitting a request by email to [privacy@wix.com](mailto:privacy@wix.com), or by mailing your request to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.
273 Right to Deletion: If you want to exercise your right to request deletion of any of your Personal Information that you have stored with us, please follow the instructions provided in this Help Center article: <"[Permanently Deleting Your Wix Account](https://support.wix.com/en/article/privacy-permanently-deleting-your-wix-account-2888065)">, which explains how to delete your Personal Information that you can access directly through your User account. You can also choose to submit a request to delete all your Personal Information (including information accessible via your User account and any other Personal Information we hold about you) through [this web form](https://www.wix.com/account/support/permanent-delete), by submitting a request by email to [privacy@wix.com](mailto:privacy@wix.com), or by mailing your request to Wix.com, 40 Namal Tel Aviv St., Tel Aviv 6350671, Israel.
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275275Once we receive and verify your consumer request, we will delete your personal information from our records unless an exception applies. We will make reasonable efforts to honor your request promptly and consistent with requirements under applicable law.
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277277Please note that permanently deleting your Wix account erases all of your Personal Information from Wix's databases. After completing this process, you can no longer use any of your Wix Services, your account, and all its data will be removed permanently, and Wix will not be able to restore your account or retrieve your data in the future. Additionally, if you contact our support channels in the future, the system will not recognize your account, and support agents will not be able to locate the deleted account.
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279279If you cannot access your Wix account or if you wish to exercise your CCPA rights through an authorized agent operating on your behalf, you, or your authorized agent (as applicable) may send a request to [privacy@wix.com](mailto:privacy@wix.com) or reach out to our [customer care department](https://support.wix.com/en/article/contacting-wix-customer-care-for-support), including by requesting a callback from a customer care expert. To process your request, in order to protect Users' accounts and Personal Information, we may ask you or your authorized agent for the verifying information detailed above, which may vary according to the circumstances of your request. Authorized agents will also need to provide Wix with a copy of the consumer's signed authorization designating them as their agent.