Cisco Privacy Statement

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FIRST SEEN 2026-08-12 · VERSION 20260812_rev01 · FIRST CAPTURED VERSION

What changed, in plain language

Cisco added a new "SMS policy" section to its Privacy Statement. It explains that if you sign up for text messages, Cisco may share your phone number and related personal data with the vendors that actually send the texts (like messaging platforms and phone companies). It also promises that your opt-in/consent to receive texts will not be shared with third parties for unrelated purposes. Nothing else in the document changed.

Changes that may affect you

Your phone number and text sign-up status can go to outside messaging vendorsMINOR
DATA SHARING

Cisco now spells out that it can pass your personal data — including the fact that you agreed to receive texts — to outside companies that help deliver those messages, and the list is open-ended ("including but not limited to"). This is normal behind-the-scenes plumbing for sending texts, and the same section limits it to running the campaign you signed up for, so the added risk is small. Note the wording is a bit confusing: one sentence says your opt-in status may be shared with delivery vendors, while the next says opt-in and consent data will not be shared with any third parties.

“We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.”

What you can do — If you don't want your number passed to messaging vendors, don't opt in to Cisco SMS campaigns, or text STOP to any Cisco message to end them.

Changelog

  1. + ADDEDNew section about text message (SMS) privacy

    Cisco added a section explaining how it handles your information if you sign up to get text messages. It says your sign-up for a text campaign won't be shared with outside companies for unrelated reasons, but your personal data — including the fact that you agreed to texts — may be shared with the vendors that help send the messages, such as messaging platforms and phone companies. It also states that the actual opt-in and consent data itself won't be shared with any third parties.

    We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Full text changes

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

207207Cisco has a comprehensive Privacy Statement and provides you with details on how you may either opt-out or opt-in to the use of your Personal Data by third parties for direct marketing purposes. Therefore, we are not required to maintain nor disclose a list of the third parties that received your Personal Data for marketing purposes during the preceding year.
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209209### Updates to this Cisco Privacy Statement
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211211We may update this Privacy Statement from time to time. If we modify our Privacy Statement, we will post the revised version here with an updated revision date. If we make material changes to our Privacy Statement, we may also notify you by other means, such as by posting a notice on our websites or sending you a notification. By continuing to use our website after such revisions are in effect, you accept and agree to the revisions and to abide by them.
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213### SMS policy
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215We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
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213217### The Cisco Privacy Statement was revised and effective as of April 29, 2026
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215219Click [here](https://www.cisco.com/c/en/us/about/legal/privacy-full/previous-2025-26.html) for the previous version of the Privacy Statement.
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217221### Questions, comments, and how to contact us
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