Waze Privacy Policy

DATED 2019-12-30 · VERSION 20200316_rev01 · COMPARED WITH 20191210_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20191210_rev01 to 20200316_rev01

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1## WAZE - PRIVACY POLICY
2
31Waze Mobile Limited respects your privacy. Waze Mobile Limited and its affiliates ("Waze" or the "Company") offer mapping, GPS navigation, community based services and Carpool services to users of [www.waze.com](https://www.waze.com/) (the "Website") and/or users of Waze's mobile applications (the "Application") (collectively referred to as the "Services"). When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.
42
53This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, and delete your information. This Privacy Policy covers:
64
75- [User Accounts & Accessing the Services]()
86- [Information that is being collected]()
3735
3836Waze may allow you to use the Waze Application **whether or not you choose to set up a username for yourself**. If you choose to use the Waze Services without setting up a username you may do so by skipping the username setup stage of the application installation process. If you do so:
3937
4038- Waze will still link all of your information with your Account and a unique identifier generated by Waze in accordance with this Privacy Policy. This helps us do things like find you the best route.
4139- With the exception described in the bullet below, and as explained in the section ["Visibility"]() below, your Account and the information associated with your Account (including your unique identifier) will be visible only to Waze; and
4240- When using the Application, your approximate location and other information you may choose to contribute will be visible to other users associated with the general username "Wazer".
43- Note that in order to access certain features of the Services (for example map editing, ranking, moods) you will need to set up a unique username to identify yourself.
41- Note that in order to access certain features of the Services (for example map editing, Waze Carpool, ranking, moods) you will need to set up a unique username to identify yourself.
4442
4543If you do set up a Waze username and password in the Application:
4644
4745- Waze will link all of your information with your Account and that username. This includes information received from all mobile devices running the Application on which you have chosen to sign in using your username and password;
4846- With the exception described in the bullet below and as explained in the section ["Visibility"]() below, your Account and information associated with your Account will be visible only to Waze; and
4947- When using the Application, your approximate location and other information you may choose to contribute will be visible to other users associated with that username.
5553**We want you to understand the types of information we collect as you use our services**
5654
5755Waze collects information to provide better services to all its users - from figuring out stuff like what's the best route, to more complex things like monitoring traffic so you know when to leave, and showing you relevant ads while using Waze. The information Waze collects, and how that information is used, depends on how you choose to use our services and how you manage your privacy controls.
5856
5957### Information you create or provide to us:
6058
61- **Account Information:** information required when setting up a username you have chosen, such as your name and gender. Bear in mind that false, incorrect, or out-dated information may impair Waze's ability to provide you with the Services and to contact you when necessary. Waze will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to set up a username (but you may still use our Services as explained in the above section "User Accounts & Accessing the Services"); and/or
59- **Account Information:** information required when setting up a username you have chosen, such as your name or information required to create a Carpool profile (if you choose to do so). Bear in mind that false, incorrect, or out-dated information may impair Waze's ability to provide you with the Services and to contact you when necessary. Waze will explicitly indicate the fields for mandatory completion. If you do not enter the requisite data in these fields, you may not be able to set up a username or to be provided with certain features, such as Waze Carpool (but you may still use our Services as explained in the above section "User Accounts & Accessing the Services"); and/or
6260
63- **Information that you choose to share with Waze:** information that you choose to share with Waze, including a username you have chosen, reports associated with your username, phone number, "home" or "work", other "favorites", destinations you may travel to, search queries, calendar information (if you choose to activate and use certain Service features like time to leave reminders) and files you have uploaded to the service, including voice and audio files, if applicable. You can also choose to add payment information to your Account, if applicable, specifically for paid services (such as Waze Carpool). Even if you aren't signed in to a Waze Account, you might choose to provide us with information - like an email address to receive updates about our services.
61- **Information that you choose to share with Waze:** information that you choose to share with Waze, including a username you have chosen, reports associated with your username, phone number, "home" or "work", other "favorites", car's details, destinations you may travel to, search queries, calendar information (if you choose to activate and use certain Service features like time to leave reminders) and files you have uploaded to the service, including voice and audio files, if applicable. You can also choose to add payment information to your Account, if applicable, specifically for paid services (such as Waze Carpool). Even if you aren't signed in to a Waze Account, you might choose to provide us with information - like an email address to receive updates about our services.
6462
6563- **Communication which you choose to conduct through the Waze Services:** if you choose to use Waze to communicate with other Waze users or third parties through the Waze Services, such as chat messages or sending pinned locations on the Waze platform. We may also collect information when you exchange communication with Waze, for example, if you submit a request, contact Waze's support team, or report a violation to the abuse team.
6664
6765- **Information from your social networks which you choose to connect to your Waze Account:** you may choose to connect your Waze Account to your social network account(s). If you choose to do so, you may choose to share with Waze and/or other users information from your social network accounts, such as your Facebook profile photo or other personal information shared by you. For more information see [Integration with social networks](), below.
6866
69- **"Find friends feature":** if you use the "find friends" feature, Waze will collect: \_ Periodically, Waze will collect all of the phone numbers which are stored on your device's phone contacts book. With regards to the "find friends" feature we only collect numbers in a form which is anonymous to Waze; This information will be used to help us find and create a list of other Waze users who you may know and with whom you may wish to connect. Note that we will not collect names, addresses or other information from your device's phone contacts book, however some of this information may be saved locally on your device and may be used within searches for your friend's name or address within the Services. and/or \_ Your phone number. Your phone number will be used to verify your account and as part of the "find friends" feature , if applicable, to help find and create a list of other Waze users who you may know and with whom you may wish to connect.
67- **"Find friends feature":** if you use the "find friends" feature, Waze will collect:
7068
69 - Periodically, Waze will collect all of the phone numbers which are stored on your device's phone contacts book. With regards to the "find friends" feature we only collect numbers in a form which is anonymous to Waze; This information will be used to help us find and create a list of other Waze users who you may know and with whom you may wish to connect. Note that we will not collect names, addresses or other information from your device's phone contacts book, however some of this information may be saved locally on your device and may be used within searches for your friend's name or address within the Services. and/or
70 - Your phone number. Your phone number will be used to verify your account and as part of the "find friends" feature , if applicable, to help find and create a list of other Waze users who you may know and with whom you may wish to connect.
71
7172You may also provide additional information that will be used to personalize the Services and enhance your experience with the Services. For example, if you provide us with your "home" and "work" information, we may provide you with what we think is the preferred route between those locations.
7273
7374### Information we collect as you use our services
7475
75We collect information about your activity in the Services, which we use to provide you with the Services of Waze, including features which are meant to personalize your experience. This includes things like finding you the preferred route and propose favorites or destinations commonly traveled by you to streamline your search and travel. The activity information we collect may include:
76We collect information about your activity in the Services, which we use to provide you with the Services of Waze, including features which are meant to personalize your experience. This includes things like finding you the preferred route and proposing favorites or destinations commonly traveled by you to streamline your search and travel and, if you use Waze Carpool - to match you with other drivers or riders. The activity information we collect may include:
7677
7778- **Detailed location, travel and route information**. Location and route information is collected for example in the form of GPS signals (combined with a time-stamp) and other information sent by your mobile device on which the Application is installed and activated. This location and route information is saved to a route history of all of the journeys you have made while using the Application. The types of location data we collect depends in part on your device and account settings. For example, depending on your selected device settings and/or your account settings we may collect information about your location and travel (or lack thereof) also while you are not using the app, in order to be able to tell you when to leave for planned drives, notify you about bad traffic in your area, provide you parking assistance, analyze how effective our ads are and more;
7879- Terms or venues you searched;
7980- Your views and interactions with content and ads;
8081- Your voice and audio information when you use voice and audio features;
8182- Communication or other content you chose to share with any third party, including Waze users through the Services;
8283- Your activity on third-party sites and apps that you chose to link to your Waze account or that you interact with through the Service.
84- Your activity as a Waze Carpool's rider or driver, such as users you interacted with and rating that you have received from other users.
8385
8486### Meta-data (information about your device, browser and app use):
8587
8688Once you install the Application, Waze collects information about the use of the Services and information from the device you have Waze installed on. For example:
8789
8890- Waze may collect and record how often you use the app and for how long, your device type, unique identifiers, operating system type & version, battery usage, the third party web pages or applications you visit or use or interact with via the Application, information that you viewed on our Services, advertisements that are shown to you or that you view or click on, the fact that you used the Services to communicate with other users and the fact that you used third parties application/services via Waze to communicate with third parties, and the duration of such communications, the Internet Protocol (IP) address and the name of the domain that serves you to access the Services, and the geographic location of the device that you are using to log in and use Waze on.
9092- Waze may also collect information about apps installed on your device that Waze can link with - such as third party music or media audio service apps (e.g. Spotify).
9193
9294- We also collect information about the interaction of your devices with our Services, including, crash reports, system activity, and the date, time, and referrer URL of your request.
9395
9496### Information we collect about you from our partners
9597
96We work with ad partners, including entities that belong to the Google group of companies, in order to show you more relevant and useful ads based on your Waze activity and information associated with your device's identifier (i.e, Advertising identifiers or similar technologies) shared with us by our ad partners. Your device's identifier can be managed in your device's settings (for more information: see [here](https://support.apple.com/en-us/HT202074) and [here](https://policies.google.com/technologies/ads)).
98We work with ad partners, including advertisers on our platform and entities that belong to the Google group of companies, in order to show you more relevant and useful ads based on your Waze activity and information associated with your device's identifier (i.e, Advertising identifiers or similar technologies) shared with us by our ad partners. Your device's identifier can be managed in your device's settings (for more information: see [here](https://support.apple.com/en-us/HT202074) and [here](https://policies.google.com/technologies/ads)).
9799
98100You can decide whether we'll show you personalized ads or not through your in-app **Privacy Settings->Ads personalization**. Note: turning Ads personalization off does not turn off ads - only their personalization. For more information see section titled ['Advertising campaigns']() under this Privacy Policy.
99101
100102We may also receive aggregated, non-personally identifiable information and analysis from third parties measurement services which help us understand how our users interact with our ads. We may also receive information from third party services about how Waze's own marketing efforts performed on third party sites or platforms.
101103
102104## Why Waze collects data
108110We use your information to deliver our services. For example:
109111
110112- Use your location and route information and/or search query history to provide navigation services, best route choices, traffic alerts and to provide information about sites, shops and other places and attractions in your close vicinity; and
111113- (If you have opted in to the "find friends" feature), use your phone number and the phone numbers which are stored in your device's phone book to find and create a list of other Waze users who you may know and with whom you may wish to connect.
112114- To provide advertising services, including personalized ads, in accordance with the section titled ['Advertising campaigns']() under this Privacy Policy.
113115- To share your submissions with other users of the Services and to facilitate communication between you, Waze and other users.
116- If you joined Waze Carpool, use your information, such as home, work and schedule, to find you potential carpoolers for your ride;
114117
115118### Maintain & improve our services
116119
117120- We also use your information to ensure our services are working as intended, such as tracking outages or troubleshooting issues you report to us. And we use your information to improve the service or to develop new features or services. For example, Waze may use your route information to improve the accuracy of its mapping and navigation data.
118121
119122### Provide personalized services, including content and ads
120123
121- We use the information we collect to operate the Services and to customize your experience with the Services. For example, Waze may use your "home" and "work" and other "favorites" information (if you choose to provide such information) or route history to offer routes based on how you've chosen to travel between favorite destinations in the past. Based on your past activity on the Services we may also suggest to you common destinations where you use the app to navigate to.
124- We use the information we collect to operate the Services and to customize your experience with the Services. For example, Waze may use your "home" and "work" and other "favorites" information (if you choose to provide such information) or route history to offer routes based on how you've chosen to travel between favorite destinations in the past. Based on your past activity on the Services we may also suggest to you drive predictions and common destinations where you use the app to navigate to and personalize your ETA.
125- If you have opted in to use Waze Carpool, we use your information to match you with riders and/or drivers to help you find a ride.
122126- We may also use the information to provide you with support and handle requests and complaints.
123127- Depending on your settings, we may also show you personalized ads based on your interests and past activity. For more information see section titled ['Advertising campaigns']() under this Privacy Policy.
124128
125129### Measure performance
126130
127131- We use data for analytics and measurement to understand how our services are used. For example, we analyze data about your usage of the Services to do things like optimize product design. We also use the data we collected about the ads you view or interact with (e.g. click on) to help advertisers understand the performance of their ad campaigns and to provide them with aggregated reports. We may also use data to measure the usability and effectiveness of Waze's own marketing efforts on third party sites or platforms.
128132
129133### Communicate with you
130134
131- We also use your information to send you updates, notices, announcements, and additional information related to the Services;
135- We also use your information to send you updates, notices, announcements, users' requests and additional information related to the Services (including through push notifications, email address and SMS);
132136- We may also use your information to conduct surveys and questionnaires; And if you contact Waze we may keep a record of your request in order to help solve any issues you might be facing.
133137- Subject to your prior indication of consent (to the extent required under applicable law), we may also use the email address that you provided to send you promotional and/or marketing materials. At any time you may choose not to receive such materials by clicking on the "Unsubscribe" link in the email messages that we may send to you. In any case, Waze will not share your contact details with any advertiser, unless explicitly permitted or required by law.
134138
135139### To protect Waze, our users, the public and for Legal reasons
136140
137141We may also use and process your information and content, using different technologies to the following purposes:
149153We'll ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.
150154
151155## Sharing your information
152156
153157The Services are based on a community of users publicly sharing information with Waze and with other members of that community.
154158
155In particular, users may choose to share personal information such as name, age, gender, picture, their location information, reports and other files. This information may be shared either directly to the Services and to all users, such as in the case of traffic reports or your Carpool profile, or just to your friends on Waze. This information may also be shared via third party services (such as social networks) which interact with the Services upon such users' choice.
159In particular, users may choose to share personal information such as name, age, gender, picture, their location information, reports and other files. This information may be shared either directly to the Services and to all users, such as in the case of traffic reports, or just to your friends on Waze. This information may also be shared via third party services (such as social networks) which interact with the Services upon such users' choice. For more information about your Carpool profile (if you choose to set one), see section titled [Waze Carpool Profile]() below.
156160
157**You can decide whether or not to upload content to the Services. However any content that you choose to share and submit for posting is neither private nor confidential and you should expect that it may be made public and known to others.** Information you choose to upload will be posted along with your user name and other information including personal information you attached to your publicly available user profile . You should note that certain road incidents you report may include your driving path within the vicinity of those incidents. Therefore, you must exercise caution and common sense when submitting information. At the very least you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.
161**You can decide whether or not to upload content to the Services. However any content that you choose to share and submit for posting is neither private nor confidential and you should expect that it may be made public and known to others.** Information you choose to upload will be posted along with your user name and other information including personal information you attached to your publicly available user profile. For example, your reports (map and road updates, traffic congestion updates, road accidents, etc.) will be posted on the Waze map along with your username. You should note that certain road incidents you report may include your driving path within the vicinity of those incidents. Therefore, you must exercise caution and common sense when submitting information. At the very least you should demonstrate the same degree of caution as when publishing personal information by means other than the Internet and cellular services.
158162
159163In any event (but except as detailed below with respect to information shared from your social network accounts according to your privacy settings for such social network accounts), your email address will not be visible to others through any reports or user posts that you share or upload.
160164
161165if you choose to either record your own voice onto the Service, or to use the voice command features, Waze will collect the voice information related to such use, including voice files. If, after recording your own voice, you chose to share your voice recordings, other Waze users and other people will be able to download and use your voice recordings. Once downloaded, Waze may not have any control over the voice files, so you should only share content that you are comfortable being made public.
162166
163167We, at Waze, take great measures to provide you with the best experience you can have while using the Services. However, Waze has no control over the conduct of any user and disclaims all liability in this regard. Users are advised to carefully and thoroughly consider whether or not to make public or available any information and carefully examine all necessary details related to any communication with other users prior to any engagement or communication being made.
185189- If Waze organizes the operation of the Services within a different framework, or through another legal structure or entity, or if Waze is acquired by, or merged into or with another entity, or if Waze enters bankruptcy, provided however, that those entities agree to be bound by the provisions of this Privacy Policy, with respective changes taken into consideration;
186190
187191- To collect, store, hold and manage your personal information through cloud based or hosting services or a third party or a party affiliated or connected to Waze, as reasonable for business purposes, which may be located in the European Union and the U.S.A., potentially countries outside of your jurisdiction;
188192
189193- Waze may also share personal information with companies or organizations connected or affiliated with Waze, such as subsidiaries, sister-companies and parent companies (i.e. entities that belong to the Google group of companies);
190194
191- We work with other Google's services (such as Google Doubleclick Bid Manager) for advertising and ad measurement purposes. In order to help advertisers decide what ads to show on Waze, Google, and websites & apps that partner with Google, we may share information with these services, such as a unique identifier for advertising (i.e, Advertising ID available on Android mobile devices or similar technologies). You can learn more about how Google uses information from sites or apps that use its services and how you can control that in [this](https://policies.google.com/technologies/partner-sites) page. For more information see section titled ['Advertising campaigns']() under this Privacy Policy.
195- We work with other Google's services (such as Google Display and Video 360) for advertising and ad measurement purposes. In order to help advertisers decide what ads to show on Waze, Google, and websites & apps that partner with Google, we may share information with these services, such as a unique identifier for advertising (i.e, Advertising ID available on Android mobile devices or similar technologies). You can learn more about how Google uses information from sites or apps that use its services and how you can control that in [this](https://policies.google.com/technologies/partner-sites) page. For more information see section titled ['Advertising campaigns']() under this Privacy Policy.
192196
193- We also work with selected measurement services which help us understand how our users interact with our ads (such as DoubleClick Campaign Manager) and in order to measure Waze's own marketing efforts (such as AppsFlyer services), by using and sharing the device's identifier (i.e, Advertising ID or similar technologies).
197- We also work with selected advertising and measurement services which help us understand how our users interact with ads served in our platform and in order to provide marketing, advertising and measurement services for Waze with respect to Waze's own marketing efforts, by using and sharing devices' identifiers (i.e, Advertising ID, cookies or similar technologies).
194198
195199- Personal information may also be shared with Waze's trusted partners and service providers to process it for us, based on our instructions and in compliance with this policy and any other appropriate confidentiality and security measures. For example, we use service providers to help us with customer services.
196200
197201We may share information which does not personally identify you with third party transportation services. For example, to allow you to find a carpool rider on third party transportation services, such as Moovit, we may share a temporary unique identifier along with pick-up and drop-off points that are generated based on proximity to your intended travel itinerary, with those third party transportation services.
198202
199Waze Carpool partners with employers, organizations and governmental entities in order to encourage the use of carpooling. If you have joined a Carpool group which is promoted by a partner or any other third party, your carpool profile (or other information you have chosen to share) may be visible to other members of the group, including representatives of the partner or third party who may also be part of the group.
203Waze Carpool partners with employers, organizations and governmental entities ("Waze Carpool Partners") in order to encourage the use of carpooling. If you have joined a Carpool group which is promoted by a partner or any other third party, your carpool profile (or other information you have chosen to share) may be visible to other members of the group, including representatives of the partner or third party who may also be part of the group.
200204
201205## Visibility
202206
203207Please note that your username and some other information will be visible to others. Note that your username will be included along with any information you submit for posting (such as traffic reports or chat messages). It will therefore be visible to others. Also - your friends on Waze will see your name & profile photo and any other information you chose to share with them.
204208
205209If you prefer to remain invisible on the Waze map, you can set the Waze Application not to show your location on the map. To do so you should go to the Privacy Settings and adjust accordingly by switching on to Invisible Mode. If on, **some features may not be available**. If you make this choice, while you will be 'invisible' on the map to other users, your location and route information will continue to be collected by Waze for the purposes listed in this Privacy Policy and your Carpool profile (if you choose to set one) may be visible to other Waze's users.
231235## Integration with other third party services
232236
233237Waze may offer you the option to link Waze to third party services that may be useful to you (like, Spotify). Where Waze detects an integration may be available (either because a third party service attempts to link to Waze, or Waze detects an installed service on the device which has an integration option, or you request a particular integration), Waze will ask for confirmation to connect the accounts. If you choose to connect the accounts, Waze will ask for your permission to share data with the third party service. You should only agree to connect accounts if you are comfortable with the third party service receiving the data set out at the time of connecting the accounts and Waze is not responsible for the third party service's use of data. You can disconnect Waze and the third party service at any time and Waze will cease sharing data with that service from the point of disconnection onwards.
234238
235239## Controlling your personal information
236240
237You can always review and update certain information by visiting your Account & Login settings (such as your phone, email and more) or the in-app left menu (to update your home, work and favorites).
241You can always review and update certain information by visiting your Account & Login settings (such as your phone, email and more) or the in-app left menu (to update your home, work and favorites). If you joined Waze Carpool, you can review and update your information (including this available on your Waze Carpool profile) through the Waze Carpool in-app settings.
238242
239243You can log on to the Waze website to view your route history by going to "Edit the Map"/ "Drives" function on the Waze website. Note that in order to access certain information you will need to set up a username. Your location and route history is associated with your Account and (if you have chosen to set one up) your username or (if you have chosen not to set up a username) the unique identifier generated by Waze.
240244
241245If you find that the information associated with your Account is not accurate, complete or updated, then you should make all necessary changes to correct it. Please keep in mind that false, incorrect, or outdated information may prevent you from setting up a username and impair the ability to provide you with Services.
242246
243247### Privacy controls
244248
245Your in-app Privacy Settings provide you with quick access to settings and tools that let you safeguard your data and decide how your information can make Waze services work better for you. For example, you can control your visibility on the map and manage your preferences about the ads shown to you on Waze.
249Your in-app Privacy Settings provide you with quick access to settings and tools that let you safeguard your data and decide how your information can make Waze services work better for you. For example, you can control your visibility on the map and manage your preferences about the ads shown to you on Waze. If you joined Waze Carpool, you can access more controls through your Carpool activity and other in-app settings.
246250
247251There are other ways to control the information Waze collects whether or not you're signed in to a Waze Account, including device-level settings: your device may have controls that determine what information we collect. For example, you can modify location settings on your device.
248252
249253### Deleting your information
250254
251255If you would like us to delete your Account, please use the "Delete Account" function available under the in-app Privacy Setting and on the [Waze website](https://www.waze.com/dashboard). On receiving such a request, Waze will use reasonable efforts to delete such information, however please note that information may not be deleted immediately from our back-up systems. We aim to initiate the deletion process immediately after your request. Once we receive your request, your data will no longer be used to personalize your Waze experience. We then begin a process designed to safely and completely delete the data from our storage systems. This process generally takes around 2 months from the time of deletion. As with any deletion process, things like routine maintenance, unexpected outages, bugs, or failures in our protocols may cause delays in the processes and time frames defined in this policy. We maintain systems designed to detect and remediate such issues.
254258
255259Some data you can delete whenever you like, some data is deleted automatically, and some data we retain for longer periods of time when necessary. This section describes why we hold onto different types of data for different periods of time.
256260
257261- **Information retained until you remove it** - such as your "Home, "work", favorites, email address and other account related information. We'll keep this data in your Waze Account until you choose to remove it and/or update it.
258262- **Data that expires after a specific period of time** - in some cases, you don't need to actively delete your information as we set retention timeframes based on the reason for the data's collection. For example, if you choose to connect your calendar to your Waze Account, we extract your calendar events for several days in advance and delete them after their occurrence. We may also take steps to anonymize certain data within set timeperiods.
259263- **Information retained until your Waze Account is deleted** - we may keep some data for the life of your Waze Account if it's useful for helping us understand how users interact with our features and how we can improve our services. For example, if you made an incident report, we will keep information about how many reports you have submitted, even after the event is removed. When you delete your Waze Account, the information about how many reports you have submitted is also removed.
260- **Information retained for extended time periods for limited purposes** - sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. For example, when Waze processes a payment for you, we'll retain this data for longer periods of time as required for tax or accounting purposes. Reasons we might retain some data for extended periods of time include: \_ Security, fraud & abuse prevention \_ Financial record-keeping \_ Complying with legal or regulatory requirements \_ Ensuring the continuity of our services \* Direct communications with Waze
264- **Information retained for extended time periods for limited purposes** - sometimes business and legal requirements oblige us to retain certain information, for specific purposes, for an extended period of time. For example, when Waze processes a payment for you, we'll retain this data for longer periods of time as required for tax or accounting purposes. Reasons we might retain some data for extended periods of time include:
265 - Security, fraud & abuse prevention
266 - Financial record-keeping
267 - Complying with legal or regulatory requirements
268 - Ensuring the continuity of our services
269 - Direct communications with Waze
261270
262271## How does Waze use aggregated information?
263272
264273Waze may use anonymous, statistical or aggregated information (including anonymous location information), in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes (including advertising).
265274
266Waze may also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services' providers, partners and any other third party. For example, GPS information that we receive from your mobile device may be provided to map editors in an aggregated and/or anonymous form to help improve the map and solve map problems, traffic data may be provided to cities, and aggregated ads analysis may be provided to advertisers.
275Waze may also use anonymous, statistical or aggregated information collected on the Services, in a form that does not enable the identification of a specific user, by posting, disseminating, transmitting or otherwise communicating or making available such information to users of the Services, to the Services' providers, partners and any other third party. For example, GPS information that we receive from your mobile device may be provided to map editors in an aggregated and/or anonymous form to help improve the map and solve map problems, traffic data may be provided to cities, aggregated use of Waze Carpool may be provided to Carpool Partners and aggregated ads analysis may be provided to advertisers.
267276
268277## Cookies
269278
270279Waze may use cookies and similar technologies on the Services. Cookies are packets of information sent by the Website's servers to your web browser and then sent back by the browser each time it accesses the Website's servers.
271280
272281Waze may use cookies for various purposes, such as to save you the need to re-enter your username and password each time you log in, to facilitate the use of the Website, to collect statistical information, to verify information, and to customize the Website to your personal preferences and for information security purposes.
273282
274283Some of the cookies may expire when the session ends and you exit your browser. Other cookies are saved on your computer's hard drive. If you wish to block the Website's cookies, then please use the help button in your browser and follow the necessary instructions. However, bear in mind that disabling cookies may complicate or even prevent your use of the Website, or certain features thereof.
275284
276For more information visit our [cookie policy](https://www.waze.com/legal/cookies).
285For more information visit our [Cookie Policy](https://www.waze.com/legal/cookies).
277286
278287## Advertising campaigns
279288
280289Waze allows advertisers to run ad campaigns on the Services.
281290
282291The information and advertisements that you see when accessing the Services may be targeted on the basis of your current Waze activity, such as your current location, your destination or contextual information based on your current drive session. For example: if you search for "gas station" you may see an ad for a local gas station.
358367_When we're complying with legal obligations_
359368
360369We'll process your data when we have a legal obligation to do so, for example, if we're responding to legal process.
361370
362371If you have questions, you can contact Waze and our data protection office, led by our Data Protection Officer, at: [privacy@waze.com](mailto:privacy@waze.com). And you can contact your local data protection authority if you have concerns regarding your rights under local law.
363372
373### California requirement
374
375If the California Consumer Privacy Act (CCPA) applies to your information, we provide these disclosures and the [tools]() described in this policy so you can exercise your rights to receive information about our data practices, as well as to request the deletion of your information. You can also export a copy of data in your Waze account if you want to back it up or export your information to another service. You can log in to the dashboard by going to the [Waze website](https://www.waze.com/account), then Settings, then choose Download your data archive. Note that in order to access the dashboard you will need a Waze account with a valid email address to receive your data archive.
376
377These tools allow you to review, update and delete your information, as well as export and download a copy of it. You can also [read more]() about Waze's data retention periods, and the process we follow to delete your information.
378
379Waze does not sell your personal information. We only [share your information]() as described in this policy. Waze [processes your information]() for the purposes described in this policy, which include "business purposes" under the CCPA.
380
381If you have additional questions or requests related to your rights under the CCPA, please contact Waze at: [privacy@waze.com](mailto:privacy@waze.com).
382
364383## Changes to this Privacy Policy
365384
366385Waze may from time to time change the terms of this Privacy Policy. Substantial changes will take effect 30 days after Waze has posted a:
367386
368387- System message to users notifying them of changes to the Privacy Policy; and
369388- Notification on the Website's homepage or any other relevant web pages, explaining the changes to the Privacy Policy alongside a comparison of the "old" and "new" versions of the Privacy Policy.
370389
371390Other changes will take effect 7 days after their initial posting on the Website. However, if Waze amends this Privacy Policy to comply with legal requirements, the amendments will become effective immediately upon their initial posting, or as required.
372391
373392You agree to be bound by any of the changes made in the terms of this Privacy Policy. Continuing to use the Services will indicate your acceptance of the amended terms. If you do not agree with any of the amended terms, you must avoid any further use of the Services.
374393
375**Last modified: 3 December 2019**
394**Last modified: 30 December 2019**
376395
377396**The Company has registered a database with the Israeli Database Registrar**