California Consumer Privacy Act Notice

20231002_rev01 · COMPARED WITH 20230901_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20230901_rev01 to 20231002_rev01

1###### Updated: Jan. 1, 2023
2This Notice is also available in [Spanish](https://corporate.walmart.com/content/corporate/en_us/privacy-security/Aviso-de-la-Ley-de-Privacidad-del-Consumidor-de-Walmart-de-California.html).
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14## Walmart California Consumer Privacy Act Notice Summary
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3This California Consumer Privacy Act Notice ("California Notice") describes how we handle your personal information, the reasons we do so, and the rights you have as a California resident regarding your information. This Notice supplements the **[Walmart Privacy Notice](https://corporate.walmart.com/privacy-security/walmart-privacy-notice)**.
6This California Consumer Privacy Act Notice ("California Notice") describes how we handle your personal information, the reasons we do so, and the rights you have as a California resident regarding your information. This Notice supplements the [Walmart Privacy Notice](https://corporate.walmart.com/content/corporate/en_us/privacy-security/walmart-privacy-notice.html).
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58This California Notice uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations.
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710## What Are the Categories of Personal Information Collected?
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912We may collect or receive (and may have collected or received during the 12-month period prior to the Last Updated date of this California Notice) the categories of personal information listed below. Not all categories will be collected or received for every individual.
9093## What Are Your California Privacy Rights?
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9295If you are a California resident, you can make certain requests regarding your personal information, and we will fulfill each request to the extent required by law. If we are unable to comply with your request in whole or in part, we will notify you with reasons for the denial.
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9497As stated in more detail below, you can request that we:
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961. Provide you with access to a copy of and certain details regarding the personal information we have about you.
972. Delete your personal information.
983. Stop selling your personal information or sharing your personal information for cross-context behavioral advertising.
994. Correct your inaccurate personal information.
1005. Limit the use or disclosure of your sensitive personal information (SPI).
99- Provide you with access to a copy of and certain details regarding the personal information we have about you.
100- Delete your personal information.
101- Stop selling your personal information or sharing your personal information for cross-context behavioral advertising.
102- Correct your inaccurate personal information.
103- Limit the use or disclosure of your sensitive personal information (SPI).
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102To exercise any of these privacy rights, call 1-800-Walmart (1-800-925-6278), press one, and say, "I'd like to exercise my privacy rights." Or follow the instructions below specific to the type of request.
105To exercise any of these privacy rights, call 1-800-Walmart (1-800-925-6278), press one, and say, "I'd like to exercise my privacy rights." or follow the instructions below specific to the type of request.
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1041\. **Request to Access My Personal Information:** You have the right to request access to the personal information we may have collected about you. To access your personal information, click "Request My Personal Information."
107### Request to Access My Personal Information
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109You have the right to request access to the personal information we may have collected about you. To access your personal information, click "Request My Personal Information."
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106111Requests to access your personal information may be submitted up to two times in a rolling twelve-month period. In response, we will return to you the following categories of information, to the extent required by law:
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108113- The categories of personal information we have collected about you.
109114- The categories of sources from which we collect your personal information.
110115- The business or commercial purpose for collecting, selling, or sharing your personal information.
111116- The categories of third parties to whom we disclose personal information.
112117- The specific pieces of personal information we have collected about you.
113118- A list of categories of personal information that we have sold or shared for cross-context behavioral advertising, along with the categories of third parties we sold it to or shared it with for cross-context behavioral advertising.
114119- A list of categories of personal information that we have disclosed for a business purpose, along with the categories of third parties we disclosed it to.
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1162\. **Delete My Personal Information:** You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct our service providers to do the same. Choosing to delete your personal information may impact your ability to use our websites and online features, including closure of your online account, and limit your use of in-store functions that require your personal information. To delete your personal information, click "Request My Personal Information."
121### Delete My Personal Information
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1183\. **Stop Selling or Sharing My Personal Information:** You have the right to opt-out of the sale of your personal information or sharing of your personal information for cross-context behavioral advertising and can request that we stop by clicking "My Privacy Choices" or by using the Global Privacy Control as described below.
123You have the right to ask that we delete your personal information. Once we receive a request, we will delete the personal information (to the extent required by law) we hold about you as of the date of your request from our records and direct our service providers to do the same. Choosing to delete your personal information may impact your ability to use our websites and online features, including closure of your online account, and limit your use of in-store functions that require your personal information. To delete your personal information, click "Request My Personal Information."
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125### Stop Selling or Sharing My Personal Information
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127You have the right to opt-out of the sale of your personal information or sharing of your personal information for cross-context behavioral advertising and can request that we stop by clicking "My Privacy Choices" or by using the Global Privacy Control as described below.
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120129Your opt-out request may be processed differently depending on whether you are logged into your account. If you are logged in, your preference will be associated with your account, and the device on which you exercised your choice. When you log in from another device or browser, it too will be automatically opted out. If you are not logged into your account, your request will only be associated with that one browser. We also support your use of the Global Privacy Control (GPC). If you notify us of your privacy preferences through GPC, we will honor your request with respect to the browser or device that sends us the GPC signal, and when you login to your account from that device, the opt-out will extend to your account, as well.
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122131If you change your preference from opt-in to opt-out, you may be asked to confirm your preference prior to it taking effect. After opting out of the sale of your personal information or sharing of your personal information for cross-context behavioral advertising, you may still receive ads from Walmart, however they will not be tailored to you.
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1244\. **Correct My Personal Information:** You have the right to ask that we correct the personal information we may have collected about you if that information is inaccurate. We reserve the right to request identifying documentation from you in certain circumstances, as permitted by law. To correct your personal information, click "Request My Personal Information."
133### Correct My Personal Information
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1265\. **Limit the Use and Disclosure of SPI:** You have the right to ask that we limit our use and disclosure of your SPI to certain purposes permitted by law and can do so by clicking "My Privacy Choices."
135You have the right to ask that we correct the personal information we may have collected about you if that information is inaccurate. We reserve the right to request identifying documentation from you in certain circumstances, as permitted by law. To correct your personal information, click "Request My Personal Information."
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137### Limit the Use and Disclosure of SPI
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139You have the right to ask that we limit our use and disclosure of your SPI to certain purposes permitted by law and can do so by clicking "My Privacy Choices."
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128141We will not discriminate against you for exercising your rights. We will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods. Some programs or membership services require usage of personal information to function, so compliance with your request may impact those experiences.
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130**How Do We Verify Your Identity to Complete Your Access, Correction and Deletion Requests:**
143### How Do We Verify Your Identity to Complete Your Access, Correction and Deletion Requests
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131145If you request access to, or the correction or deletion of, your personal information we will verify your identity before disclosing the requested information. To do so, we may ask that you log into your account or provide us with your:
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133- First name\*, Middle initial, Last name\*
147- First name\*, middle initial, last name\*
134148- Address\*
135149- Email address
136150- Phone number
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138152_\*Required field_
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140154When you make a request, you will be asked to answer a few questions about yourself to help us verify your identity. Third-party identification services may help us with verification to prevent disclosure of your personal information resulting from fraudulent requests. You may be asked to log into your online account and complete a one-time passcode validation. In the event more documentation is necessary to verify your identity, we will notify you directly.
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142**What If You Can't Verify My Identity?**
156### What If You Can't Verify My Identity?
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143158If we can't verify your identity, we will notify you, and your request(s) to access, request, or delete your personal information may not be processed. Any requests may be denied if we have reason to believe they are fraudulent.
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145**How Do I Submit a Request Using an Authorized Agent?**
160### How Do I Submit a Request Using an Authorized Agent?
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146162If you'd like an authorized agent to exercise your rights for you, they may use the same links described above to submit requests. We require documentation demonstrating your agent's authority to submit requests on your behalf. For example, a valid power of attorney or other documentation, including a letter, signed by you (the California resident) authorizing the agent to submit your requests. You can download a sample letter from the request form. Documentation may be uploaded at the time you submit your request on our website or provided to us up to 10 business days after. If you submit your request by calling, you can email your forms to [consumerprivacy@wal-mart.com](mailto:consumerprivacy@wal-mart.com).
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148**Number of Requests Received in 2022**
149To view metrics about our privacy requests, click [How Many California Consumer Privacy Act Requests Did We Fulfill Last Year?](https://corporate.walmart.com/privacy-security/california-privacy-rights/metrics).
164### Number of Requests Received in 2022
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151**Shine the Light**
166To view metrics about our privacy requests, click [How Many California Consumer Privacy Act Requests Did We Fulfill Last Year?](https://corporate.walmart.com/content/corporate/en_us/privacy-security/california-privacy-rights/metrics.html).
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168### Shine the Light
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152170California residents also have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties. To exercise this right, contact us at the address below.
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154**Notice of Financial Incentive**
172### Notice of Financial Incentive
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155174If we provide a financial incentive, we will provide you with the details, including how the incentive is related to your data before you participate so that you may make an informed decision about whether and how to participate. In the event you decide to take advantage of a financial incentive, you will always have the right to withdraw from participation and we will provide you with directions on how to do so.
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157Contact our [Customer Service Team](https://www.walmart.com/help/store-feedback) or write the Walmart Privacy Office with any questions or comments about this Notice or about how we handle your personal information. The Privacy Office's address is:
176Contact our [Customer Service Team](https://www.walmart.com/help/store-feedback) or write the Walmart Privacy Office with any questions or comments about this notice or about how we handle your personal information. The Privacy Office's address is:
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159178Walmart Corporate
160179Privacy Office, MS #0160
161180702 SW 8th Street
162181Bentonville, AR 72716-0160
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164View the full **[Walmart Privacy Notice](https://corporate.walmart.com/privacy-security/walmart-privacy-notice)**.
183_View the full [Walmart Privacy Notice](https://corporate.walmart.com/content/corporate/en_us/privacy-security/walmart-privacy-notice.html)._