Vimeo Terms of Service

DATED 2016-04-22 · VERSION 20160501_rev01 · COMPARED WITH 20160401_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20160401_rev01 to 20160501_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1Last Updated: March 2, 2016
1Last Updated: April 22, 2016
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33\*\*PLEASE READ THIS DOCUMENT CAREFULLY. Vimeo, LLC ("Vimeo," "we," or "us") offers an online video sharing platform and community through its website located at [Vimeo.com](https://vimeo.com/) and other Vimeo-operated sites (collectively, the "Vimeo Site"), mobile applications, connected TV applications, and other online services (collectively and including the Vimeo Site, the "Vimeo Service"). By registering as a member or by using the Vimeo Service in any way, you accept these Terms of Service ("Agreement"), which forms a binding agreement between you and Vimeo. If you do not wish to be bound by this Agreement, do not use the Vimeo Service. \*\*
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55## Content
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771. [Who May Use the Vimeo Service]()
5959**USER NAME:** We encourage you to use your real name. If you are a business, government, or non-profit entity, you must use the actual name of your organization. You may not use someone else's name, a name that violates any third party right, or a name that is obscene or otherwise objectionable.
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6161**ACCOUNT SECURITY:** You are responsible for all activity that occurs under your account, including any activity by unauthorized users. You must not allow others to use your account. You must safeguard the confidentiality of your password. If you are using a computer that others have access to, you must log out of your account after using the Vimeo Service. If you become aware of an unauthorized access to your account, you must change your password and [notify us immediately](https://vimeo.com/help/contact).
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6363## 5\. Subscriptions and Purchases
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65**VIMEO PLUS AND PRO:** In addition to offering Basic (free) Vimeo memberships, we offer Vimeo Plus and Vimeo PRO subscriptions. Please see our subscription pages for current [Plus](https://vimeo.com/plus) and [PRO](https://vimeo.com/pro) features and pricing. Features and prices are subject to change. Storage limits are calculated based upon source files. We may also offer add-on features and packages. Vimeo PRO users who wish to obtain additional storage may request a custom account by contacting us here: [vimeo.com/help/contact](https://vimeo.com/help/contact). Additional terms and conditions (to be shown prior to purchase) apply to custom accounts. All fees may be subject to taxes.
65**VIMEO PLUS AND PRO:** In addition to offering Basic (free) Vimeo memberships, we offer Vimeo Plus and Vimeo PRO subscriptions. Please see our subscription pages for current [Plus](https://vimeo.com/plus) and [PRO](https://vimeo.com/pro) features and pricing. Features and prices are subject to change. Storage limits are calculated based upon source files. We reserve the right to charge for excessive use of bandwidth where plays occur on third-party sites and applications outside the native Vimeo player or apps. Vimeo PRO users who wish to obtain additional storage capacity, or additional bandwidth for applications not using the Vimeo player may request a custom account by contacting us here: [vimeo.com/help/contact](https://vimeo.com/help/contact). Additional terms and conditions (to be shown prior to purchase) apply to custom accounts. All fees may be subject to taxes.
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6767**CANCELATION AND REFUNDS:** Users who purchase annual subscriptions have thirty (30) days after their purchase to cancel and receive a full refund. Users who purchase monthly subscriptions have five (5) days after purchase to cancel and receive a full refund. After the cancelation period ends, all purchases are final and all fees paid are non-refundable, even if your account is later terminated by Vimeo. If your account is terminated due to your breach of this Agreement during the relevant cancelation period, you will not be refunded. If you have questions, please [contact us](https://vimeo.com/help/contact).
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6969**RENEWALS:** Subject to the terms hereof, you may choose to renew your subscription at the end of the subscription period. By default, all subscriptions are set to automatically renew for the same period of time as the original subscription. You may decline to renew at any time prior to the commencement of a renewal subscription. Vimeo reserves the right to deny subscriptions, renewals, and other purchases for any reason. PRO subscriptions offered beginning on October 15, 2013 may not be available to existing users whose storage as of that date exceeds the yearly maximum for a PRO account. Unused storage, plays, and other limits do not roll over to subsequent subscription periods.
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7171**END OF SUBSCRIPTION:** When a Vimeo Plus or PRO subscription ends, the account automatically becomes a Basic (free) account and Vimeo may disable access to or delete any content to comply with Basic account limits. When a custom or PRO Unlimited subscription ends, the account and its content will be deleted if the subscription is not renewed.