| 89 | 97 | |
| 90 | 98 | 5. Social notifications. We can notify you via email about new users who have followed you, liked an idea, new ideas of users that you follow, and so on. You can refuse to receive such notifications at any time by adjusting your [Settings](https://tradingview.com/settings/). |
| 91 | 99 | |
| 92 | 100 | 6. Service-related announcements. On rare occasions, it may be necessary to send out service-related announcements. For instance, if our service is interrupted for a prolonged period or a major functionality upgrade is released, we might send all users an email message. |
| 93 | 101 | 7. Customer service. When you open a support ticket, we use your contact details as well as information about your device, server logs, a description of the problem, along with any other supporting materials (videos, screenshots, etc.) to help resolve the issue(s). |
| 94 | 102 | 8. API. If you are using our API (Application Programming Interface) services (such as the Advanced Charts, Trading Platform, REST API), then we may process your personal data in order to be able to provide and support those services. |
| 95 | | 9. Legitimate interests. We will process your personal data as necessary for certain legitimate business interests, which include the following: |
| 103 | 9. AI Features. We process the data described at "AI Features" above to: |
| 96 | 104 | |
| 97 | | - where we are asked to respond to any of your inquiries, comments, or grievances; |
| 98 | | - to administer our services in order to better understand how visitors interact with the Website and application, and ensure that they are presented in the most effective manner for you and your computer/device; |
| 99 | | - to develop and improve our mobile applications; |
| 100 | | - to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent, as described above; |
| 101 | | - to send you information about our products or services that are similar to the products or services you subscribed to (unless you have refused or opted out of receiving these emails at the time you provided us with your email address or you have indicated to us that you do not wish to receive communications in this manner). Our legitimate interest is to ensure our marketing is relevant to you, so we may process your data to send you information on our products or services that is specifically tailored to your interests; |
| 102 | | - we may anonymize, pseudonymize, aggregate and de-identify the data that we collect and use this data for our own internal business purposes, including sharing it with our business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes. For example, to allow those parties to analyse patterns among groups of people and conducting research on demographics, interests, and behavior; |
| 103 | | - for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our Website, network, and information systems secure; and |
| 104 | | - to (a) comply with legal obligations, (b) respond to requests from competent authorities; (c) enforce our Terms of Use or House Rules; (d) protect our operations or those of any of our affiliated businesses; (e) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (f) enforce or defend legal rights, or prevent damage. This means we can store and disclose your information to law enforcement authorities, state, or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes. |
| 105 | - operate the AI Features; |
| 106 | - monitor and improve the AI Features; |
| 107 | - detect and prevent abuse; and |
| 108 | - comply with our legal obligations. |
| 105 | 109 | |
| 106 | | As used in this privacy policy, "legitimate interests" means the interests of TradingView and our affiliated businesses in conducting and managing our business. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We do not use personal data for activities where our interests override the impact they may have on our users, unless we have their explicit consent or those activities are otherwise required or permitted by law. You have the right to object to the processing of your personal data that is based on our legitimate interests at any time, on grounds relating to your particular situation (for more information on your rights, please see the "[User rights]()" section below). |
| 110 | Where processing is necessary to provide an AI Feature, we process your data to perform our contract with you. Where processing is for monitoring, improvement or abuse prevention, we rely on our legitimate interests. |
| 107 | 111 | |
| 112 | We do not use your prompts or AI Feature output to train our own artificial intelligence models. Where your request is processed by a third-party model provider, that provider's use of the content is governed by its own terms. |
| 113 | |
| 114 | 10. Legitimate interests. We will process your personal data as necessary for certain legitimate business interests, which include the following: |
| 115 | |
| 116 | - where we are asked to respond to any of your inquiries, comments, or grievances; |
| 117 | - to administer our services in order to better understand how visitors interact with the Website and application, and ensure that they are presented in the most effective manner for you and your computer/device; |
| 118 | - to develop and improve our mobile applications; |
| 119 | - to share personal data among our affiliated businesses for administrative purposes, provide subscription services, and in relation to our sales and marketing activities, except where we require your consent, as described above; |
| 120 | - to send you information about our products or services that are similar to the products or services you subscribed to (unless you have refused or opted out of receiving these emails at the time you provided us with your email address or you have indicated to us that you do not wish to receive communications in this manner). Our legitimate interest is to ensure our marketing is relevant to you, so we may process your data to send you information on our products or services that is specifically tailored to your interests; |
| 121 | - we may anonymize, pseudonymize, aggregate and de-identify the data that we collect and use this data for our own internal business purposes, including sharing it with our business partners, our affiliated businesses, agents and other third parties for commercial, statistical and market research purposes. For example, to allow those parties to analyse patterns among groups of people and conducting research on demographics, interests, and behavior; |
| 122 | - for internal business/technical operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and as part of our efforts to keep our Website, network, and information systems secure; and |
| 123 | - to (a) comply with legal obligations, (b) respond to requests from competent authorities; (c) enforce our Terms of Use or House Rules; (d) protect our operations or those of any of our affiliated businesses; (e) protect our rights, safety or property, and/or that of our affiliated businesses, you or others; and (f) enforce or defend legal rights, or prevent damage. This means we can store and disclose your information to law enforcement authorities, state, or government agencies if we establish that such disclosure is necessary to comply with the law. This includes responses to court orders or subpoenas, as well as other judicial or regulatory processes. |
| 124 | |
| 125 | As used in this privacy policy, "legitimate interests" means the interests of TradingView and our affiliated businesses in conducting and managing our business. When we process your personal data for our legitimate interests, we make sure to consider and balance any potential impact on you and your rights under data protection laws. Our legitimate interests do not automatically override your interests. We do not use personal data for activities where our interests override the impact they may have on our users, unless we have their explicit consent or those activities are otherwise required or permitted by law. You have the right to object to the processing of your personal data that is based on our legitimate interests at any time, on grounds relating to your particular situation (for more information on your rights, please see the "[User rights]()" section below). |
| 126 | |
| 108 | 127 | ## When would we share personal information |
| 109 | 128 | |
| 110 | 129 | We share your personal data with third parties in the following situations: |
| 111 | 130 | |
| 112 | 131 | 1. Service providers. TradingView, like many businesses, occasionally engages with selected third parties who act on our behalf to support our operations, such as (i) card processing or payment services (see the point below headed "[Payment information]()"), (ii) IT suppliers and contractors (i.e. data hosting providers or delivery partners) as necessary to provide IT support and enable us to provide subscription services and other goods/services available on this Website or to users, (iii) web and mobile analytics providers, (iv) providers of digital advertising services, and (v) providers of marketing and sales software solutions. Pursuant to our instructions, these parties may access, process or store your personal data in the course of performing their duties to us and solely in order to perform the services we have hired them to provide. |
| 113 | 132 | |
| 114 | | 3. Third-party content providers. When you buy market data from ICE or other stock exchanges, we give them your contact details (name, phone number, address and email) and you sign the agreement. This data is also processed by ICE or other stock exchanges in order to provide you with access to the exchanges. |
| 115 | | 4. TradingView affiliated businesses. In order to provide the services you request from us, our affiliated businesses may access and process the information which we collect from you for the purposes described above, including offering products and services to you. Our affiliated businesses will only use your data for the purposes for which we originally collected said data. |
| 116 | | 5. Analytics providers. We may use third-party service providers to monitor and analyze the use of our services and mobile/desktop applications. We use this information to analyze and improve the work of our services and mobile applications. |
| 133 | 3. AI service providers. To operate the AI Features we share the content of your requests, and the technical information described above, as follows. |
| 134 | 4. Model access. We use OpenRouter to send your request to a large language model. OpenRouter routes your request to third-party model providers, and the provider used may differ between requests. Your prompt and the resulting output are processed by the selected model provider in order to generate the response. |
| 135 | 5. Monitoring and logging. We use Langfuse to record AI Feature requests so that we can monitor quality, investigate errors, and help you if something goes wrong. Prompts, outputs and request metadata are recorded. This content is not used to train models. |
| 136 | 6. Usage measurement. We use OpenMeter to record usage events so that we can measure your credit consumption, apply your usage limits and bill you correctly. OpenMeter receives an account identifier and usage information. It does not receive the content of your prompts or the AI output. |
| 137 | 7. Retention. We keep your AI Feature conversation history for as long as your account is open, unless you delete it. Monitoring and logging records containing prompts and outputs are kept for 1 year and then deleted. Usage and billing records are kept in line with the periods described at "Data retention" below. |
| 138 | 8. Third-party content providers. When you buy market data from ICE or other stock exchanges, we give them your contact details (name, phone number, address and email) and you sign the agreement. This data is also processed by ICE or other stock exchanges in order to provide you with access to the exchanges. |
| 139 | 9. TradingView affiliated businesses. In order to provide the services you request from us, our affiliated businesses may access and process the information which we collect from you for the purposes described above, including offering products and services to you. Our affiliated businesses will only use your data for the purposes for which we originally collected said data. |
| 140 | 10. Analytics providers. We may use third-party service providers to monitor and analyze the use of our services and mobile/desktop applications. We use this information to analyze and improve the work of our services and mobile applications. |
| 117 | 141 | |
| 118 | | We may use Google Analytics as a web analytics service on the Website, mobile apps and in conjunction with the widgets we provide. For more information on Google Analytics privacy practices, you can check [here](https://support.google.com/analytics/answer/6004245). |
| 142 | We may use Google Analytics as a web analytics service on the Website, mobile apps and in conjunction with the widgets we provide. For more information on Google Analytics privacy practices, you can check [here](https://support.google.com/analytics/answer/6004245). |
| 119 | 143 | |
| 120 | | Analytics services for mobile and desktop applications that we may use: |
| 144 | Analytics services for mobile and desktop applications that we may use: |
| 121 | 145 | |
| 122 | | 1. Firebase - a development and analytics platform provided by Google. For more information on what type of information is collected, please visit the [Firebase web page](https://firebase.google.com/support/privacy/). |
| 146 | 1. Firebase - a development and analytics platform provided by Google. For more information on what type of information is collected, please visit the [Firebase web page](https://firebase.google.com/support/privacy/). |
| 123 | 147 | |
| 124 | | 2. Flurry Analytics - provides us with tools and resources for understanding our mobile application users' behavior. For more information on the handling of user data on Flurry Analytics, please see their [Privacy Policy](https://policies.oath.com/us/en/oath/privacy/index.html). |
| 148 | 2. Flurry Analytics - provides us with tools and resources for understanding our mobile application users' behavior. For more information on the handling of user data on Flurry Analytics, please see their [Privacy Policy](https://policies.oath.com/us/en/oath/privacy/index.html). |
| 125 | 149 | |
| 126 | | 3. Visual Studio App Center - owned by Microsoft. Their applicable data protection provisions can be reviewed under the [Microsoft Privacy Statement](https://privacy.microsoft.com/en-us/PrivacyStatement). |
| 150 | 3. Visual Studio App Center - owned by Microsoft. Their applicable data protection provisions can be reviewed under the [Microsoft Privacy Statement](https://privacy.microsoft.com/en-us/PrivacyStatement). |
| 127 | 151 | |
| 128 | | 4. AppsFlyer - analytics services to measure and analyze the effectiveness of our marketing and advertising campaigns, as well as certain events and actions in the application. For more information on how AppsFlyer works and what data it collects, please see [AppsFlyer Services Privacy Policy](https://www.appsflyer.com/legal/services-privacy-policy). |
| 152 | 4. AppsFlyer - analytics services to measure and analyze the effectiveness of our marketing and advertising campaigns, as well as certain events and actions in the application. For more information on how AppsFlyer works and what data it collects, please see [AppsFlyer Services Privacy Policy](https://www.appsflyer.com/legal/services-privacy-policy). |
| 129 | 153 | |
| 130 | | 5. Sentry - is an error tracking and performance monitoring platform that helps us diagnose, fix, and optimize the performance of our platform. For more information on what data collected by Sentry, please see [Sentry Privacy Policy](https://sentry.io/privacy/). |
| 154 | 5. Sentry - is an error tracking and performance monitoring platform that helps us diagnose, fix, and optimize the performance of our platform. For more information on what data collected by Sentry, please see [Sentry Privacy Policy](https://sentry.io/privacy/). |
| 131 | 155 | |
| 132 | | 6. Business transfers. If we sell our business or our company assets are acquired by a third party, personal data held by us about our general account users, subscription account users or customers may be one of the transferred assets. |
| 133 | | 7. Administrative and legal reasons. If we need to disclose your personal data (i) to comply with a legal obligation and/or judicial or regulatory proceedings, a court order or other legal process, (ii) to enforce our Terms of Use, House Rules or other applicable contract terms that you are subject to, or (iii) to protect us or our contractors against loss or damage. This may include, but is not limited to, exchanging information with the police, courts or law enforcement organisations. |
| 134 | | 8. Advertising. We display advertising on the Website and may use remarketing and tracking features. Remarketing features allow us to display advertising in a more targeted manner in order to present advertisements of interest to users, based on their activity on other websites. Tracking features allow us to collect information about impressions, ad clicks and certain actions that users complete through our Website. This data also helps us evaluate the performance of ad campaigns. Note that we collect pseudonymous data only. We may use the following services for advertising, remarketing, and tracking purposes: |
| 156 | 11. Business transfers. If we sell our business or our company assets are acquired by a third party, personal data held by us about our general account users, subscription account users or customers may be one of the transferred assets. |
| 157 | 12. Administrative and legal reasons. If we need to disclose your personal data (i) to comply with a legal obligation and/or judicial or regulatory proceedings, a court order or other legal process, (ii) to enforce our Terms of Use, House Rules or other applicable contract terms that you are subject to, or (iii) to protect us or our contractors against loss or damage. This may include, but is not limited to, exchanging information with the police, courts or law enforcement organisations. |
| 158 | 13. Advertising. We display advertising on the Website and may use remarketing and tracking features. Remarketing features allow us to display advertising in a more targeted manner in order to present advertisements of interest to users, based on their activity on other websites. Tracking features allow us to collect information about impressions, ad clicks and certain actions that users complete through our Website. This data also helps us evaluate the performance of ad campaigns. Note that we collect pseudonymous data only. We may use the following services for advertising, remarketing, and tracking purposes: |
| 135 | 159 | |
| 136 | | - Google Ad Manager and Google Ads - they help us serve and measure the success of ads on our site. For more information about how Google uses data, please refer to their [Privacy & Terms](https://policies.google.com/technologies/partner-sites) document as well as [Google's Privacy Policy](https://policies.google.com/privacy). You can opt out of this by visiting the [Network Advertising Initiative opt-out page](https://thenai.org/opt-out/) or by turning off the personalization of Google ads via their [Ad Settings page](https://www.google.com/settings/ads/onweb/). |
| 160 | - Google Ad Manager and Google Ads - they help us serve and measure the success of ads on our site. For more information about how Google uses data, please refer to their [Privacy & Terms](https://policies.google.com/technologies/partner-sites) document as well as [Google's Privacy Policy](https://policies.google.com/privacy). You can opt out of this by visiting the [Network Advertising Initiative opt-out page](https://thenai.org/opt-out/) or by turning off the personalization of Google ads via their [Ad Settings page](https://www.google.com/settings/ads/onweb/). |
| 137 | 161 | |
| 138 | | - Meta pixel - allows us to measure, optimise, and build audiences for our advertising campaigns. You can learn more about Meta's data policy [here](https://www.facebook.com/about/privacy/). You can manage your personal settings for advertisements on Facebook at [Your Ad Preferences](https://www.facebook.com/ads/settings). In case you don't have a Facebook account, you can use [Your Online Choices](https://www.youronlinechoices.com/) website or [DAA's WebChoices Tool](https://optout.aboutads.info/) to manage your ad experience. |
| 162 | - Meta pixel - allows us to measure, optimise, and build audiences for our advertising campaigns. You can learn more about Meta's data policy [here](https://www.facebook.com/about/privacy/). You can manage your personal settings for advertisements on Facebook at [Your Ad Preferences](https://www.facebook.com/ads/settings). In case you don't have a Facebook account, you can use [Your Online Choices](https://www.youronlinechoices.com/) website or [DAA's WebChoices Tool](https://optout.aboutads.info/) to manage your ad experience. |
| 139 | 163 | |
| 140 | | - X (formerly Twitter) Conversion Tracking (X Pixel) - helps us to measure our return on ad expenditure. For more information about X (formerly Twitter) data processing, please see their [Privacy policy](https://x.com/en/privacy). You can adjust the settings in your personal X (formerly Twitter) profile and opt to receive advertising. In case you don't have a X (formerly Twitter) account, you can use [Your Online Choices](https://www.youronlinechoices.com/) website or [DAA's WebChoices Tool](https://optout.aboutads.info/) to manage your ad experience. |
| 164 | - X (formerly Twitter) Conversion Tracking (X Pixel) - helps us to measure our return on ad expenditure. For more information about X (formerly Twitter) data processing, please see their [Privacy policy](https://x.com/en/privacy). You can adjust the settings in your personal X (formerly Twitter) profile and opt to receive advertising. In case you don't have a X (formerly Twitter) account, you can use [Your Online Choices](https://www.youronlinechoices.com/) website or [DAA's WebChoices Tool](https://optout.aboutads.info/) to manage your ad experience. |
| 141 | 165 | |
| 142 | | Note that we do not share any personal information with our advertisers. They can only access general statistics that include the amount of impressions their ads have generated as well as clicks. |
| 166 | Note that we do not share any personal information with our advertisers. They can only access general statistics that include the amount of impressions their ads have generated as well as clicks. |
| 143 | 167 | |
| 144 | | 9. Google reCAPTCHA. We use reCAPTCHA to check whether data has been entered by a person or by an automated program. We use this service to protect our services from spam, fraud and abuse. reCAPTCHA analyses the behavior of the visitor using various characteristics and evaluates various information for analysis purposes (e.g. IP address, visit duration, or the user's mouse clicks). This analysis begins automatically, as soon as the website visitor accesses the website, and runs in the background. Visitors are not informed that an analysis is being performed. The data recorded during analysis is forwarded to Google. More information on Google reCAPTCHA and the [Google Privacy Policy](https://policies.google.com/privacy) can be found under the following links: Google's Privacy Policy and [What is reCAPTCHA?](https://www.google.com/recaptcha/about/). |
| 168 | 14. Google reCAPTCHA. We use reCAPTCHA to check whether data has been entered by a person or by an automated program. We use this service to protect our services from spam, fraud and abuse. reCAPTCHA analyses the behavior of the visitor using various characteristics and evaluates various information for analysis purposes (e.g. IP address, visit duration, or the user's mouse clicks). This analysis begins automatically, as soon as the website visitor accesses the website, and runs in the background. Visitors are not informed that an analysis is being performed. The data recorded during analysis is forwarded to Google. More information on Google reCAPTCHA and the [Google Privacy Policy](https://policies.google.com/privacy) can be found under the following links: Google's Privacy Policy and [What is reCAPTCHA?](https://www.google.com/recaptcha/about/). |
| 145 | 169 | |
| 146 | | 10. YouTube API services. We use the YouTube API to share your chosen video ideas to your YouTube account. When you use this service, you will need to sign in with your Google account and grant us permission to access your YouTube account. We will only use this access to upload videos that you choose to share with us. We will not store, modify, delete, or view any other data from your YouTube account. We will also not share your Google account information with any third parties. You can revoke our access to your YouTube account at any time by visiting [Google security settings page](https://myaccount.google.com/permissions). By using this service you are agreeing to be bound by the [YouTube Terms of Service](https://www.youtube.com/t/terms). |
| 170 | 15. YouTube API services. We use the YouTube API to share your chosen video ideas to your YouTube account. When you use this service, you will need to sign in with your Google account and grant us permission to access your YouTube account. We will only use this access to upload videos that you choose to share with us. We will not store, modify, delete, or view any other data from your YouTube account. We will also not share your Google account information with any third parties. You can revoke our access to your YouTube account at any time by visiting [Google security settings page](https://myaccount.google.com/permissions). By using this service you are agreeing to be bound by the [YouTube Terms of Service](https://www.youtube.com/t/terms). |
| 147 | 171 | |
| 148 | 172 | ## Public information on our site |
| 149 | 173 | |
| 150 | 174 | 1. Public profile. When you create your profile on our Service, other users or visitors may access your public profile and see any information you have made available about yourself. When browsing for trading ideas, they will only be able to view your market information (i.e. published ideas and scripts, markets allocation, top mentioned Symbols, etc.), social information (i.e. followers and following lists along with the ideas that you follow and comment on), contact information (i.e. your About section, avatar, links to your social media accounts, website, etc.), your community status (i.e. Moderator or Pro badges, statistical information such as reputation points, views, likes, followers, registration date, as well your last visit date). Your email address, however, will not be visible (unless you choose to make it visible). |
| 151 | 175 | 2. Public content. Our Service allows those with a registered user account to share their charts with indicators and comments, their ideas, scripts, and other content with the rest of the internet via our publish features. |
| 152 | 176 | |