Privacy Notice for TeamViewer Products
Version as of 27 July 2026
TeamViewer Germany GmbH and its affiliates ("TeamViewer") take protection of your personal data very seriously. Personal data means any information relating to an identified or identifiable natural person, such as name, address, email-addresses, IP address, or user behavior etc. The following document (Privacy Notice) provides you with information about the processing of personal data in relation to your use of our Software and Services as described and defined in the End User License Agreement (EULA) in connection with the use of our Software and Services (hereinafter, Products, TeamViewer Product or TeamViewer Products).
Depending on the processing activity and its purpose, TeamViewer may act as either (i) a controller as defined by the General Data Protection Regulation (GDPR), or (ii) as a processor for our customers as defined in more detail in our EULA and our Data Processing Agreement (DPA). If your personal data has been submitted to us by or on behalf of one of our customers, please see the privacy policy of the applicable customer. If you wish to exercise any rights you may have under applicable data protection laws, please reach out to the company providing you with our Products directly.
Subsequently, TeamViewer may process the various personal data for various purposes and in a different capacity.
Below you will find more information on when, how, and why we process your personal data in connection with your use of our Products.
A. Controller
Your contracting TeamViewer entity as set out at https://www.teamviewer.com/en/legal/contracting-entities/ is controller pursuant to Art. 4 para. 7 General Data Protection Regulation ("GDPR") concerning any processing of personal data for which we determine the purpose and means of processing.
B. Data Protection Officer (DPO)
TeamViewer appointed an external data protection officer (DPO). In addition, TeamViewer established a dedicated Privacy team, which closely collaborates with the DPO. The Privacy team as well as the DPO can be reached at [email protected] or at TeamViewer Germany GmbH, for the confidential attention of the DPO, Bahnhofsplatz 2, 73033 Göppingen, Germany.
C. Categories of personal data, purposes, and legal basis for the processing
C.1. When you use TeamViewer Products
C.1.1. Getting started
When you install the Software and use the Product for the first time on a new device, we need to collect certain information from that device, such as your IP address, device's MAC address, operating system (OS) specific identifier combined with other device-related information to ensure its uniqueness. From this information, TeamViewer creates a unique Machine ID (MID), from which the TeamViewer master infrastructure generates the TeamViewer Device ID (TeamViewer ID), which in turn allows it to distinguish between unique user devices that have the Software installed.
When you sign up for an account in a TeamViewer Product (hereafter TeamViewer Account), TeamViewer collects your name, email-address, a password of your choice, along with time, date, and time zone of you signing in and creates a unique identifier (e.g. TeamViewer Account ID) for your TeamViewer account.
Should you choose to add the additional security option of two factor authentication to your account, TeamViewer will process the data required to provide this option and to maintain your accounts security including: Number of login attempts, location and whether the session is active, Mobile phone number, TeamViewer ID.
TeamViewer requires the Edge WebView2 Runtime by Microsoft Ireland Operations Ltd. (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) (Microsoft) for the user interface. If not already installed, it will be downloaded and installed when you click 'Accept - next'. The Edge WebView2 Runtime may collect information and send it to Microsoft to provide services as described in Microsoft's Privacy Statement at https://aka.ms/privacy.
_The legal basis to process your personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.1.2. Social Login Services
You also have the option to create or log in into a TeamViewer account via an identity provider, e.g., Microsoft, Google Ireland Ltd. (Gorden House, Barrow Street, Dublin 4, Ireland, etc.) (Google). This makes it easier for you to register for our Products. Through this, we offer you the possibility to register or log in into a TeamViewer account via an identity provider to use our Products.
If you use an identity provider, you will be forwarded to the identity provider's page. There you can create an account or log in with an already existing account via your user data. The identity provider will ask for your consent to release certain information about your account to us. This data is collected by the identity provider and transmitted to us by the identity provider in compliance with the relevant provisions of the privacy notice. TeamViewer receives an identification token from the identity provider that contains information used to create, or connect to, your account (username and email-address). TeamViewer will process the email-address and username received from this identity provider for registration and log in to your account. To carry out this authentication process, your IP address is transmitted to the respective identity provider. We have no influence on the purpose and scope of the data collection and on the further processing of the data by the identity provider. Please note that in this context data might be processed outside of the European Union by the identity provider. For more information, please read the privacy policy of the respective provider. By using the log in via an identity provider, you agree to this data transfer to us. TeamViewer will also directly collect from you some of the information needed for providing the account (as described above, C.1.1.). You can prevent the processing of your data by the respective identity provider by not using the identity provider but using our own registration form and signing up for a TeamViewer account.
The legal basis for the processing of your personal data in connection with an identity provider is your consent pursuant to Art. 6 para. 1 lit. a) GDPR.
C.1.3. Conducting remote connections
Whenever you run the TeamViewer Software client, the TeamViewer master server infrastructure will register whether the device is available for a connection session with other devices. To achieve that, it collects and processes your IP address, your location, TeamViewer ID, the MID, and your chosen user screen name. While trying to connect to another device, this data is exchanged between the TeamViewer master server infrastructure, selected TeamViewer routers, and the Software client of your envisaged connection partner. In addition, our servers will automatically collect certain remote connection metadata (so called logs, which can later be used to address and analyze technical bugs and difficulties).
C.1.4. Using Text recognition feature (Frontline and Assist AR)
Functionalities of Frontline and Assist AR include, amongst others, a text recognition feature. It is based on the use of a text recognition API provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, California 94043, United States (Google LLC), that also enables the activation of the Optical Character Recognition (OCR) functionality on smart glasses used with Frontline and Assist AR. If technically possible, the API contacts Google LLC's servers from time to time in order to receive things like bug fixes, updated models and hardware accelerator compatibility information. It may also send telemetry data about the performance and utilization of the API in the Assist AR App to Google LLC. Such data include device information, application information, device or other identifiers, performance metrics, API configuration, event type and error codes (you can find further information here). Google LLC uses this data to measure performance, debug, maintain and improve the API, and detect misuse or abuse, as further described in Google's Privacy Policy.
_The legal basis to process this personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.1.5. Adding devices to your account
When you add so called managed devices to your TeamViewer account, we activate these devices as endpoints that are assigned to your license. To achieve that, TeamViewer collects, and processes certain data associated with those managed devices, e.g., screen name, TeamViewer ID, MID, email-address, TeamViewer Account ID, TeamViewer License ID and, if mobile device management is purchased: location data, and mobile device data. During the activation of an endpoint TeamViewer needs to ensure that the Product is used in accordance with the EULA and Product Specifications.
This is done to assign and enforce the license limits as agreed with you under your contract.
_The legal basis to process your personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.1.6. Using the Backup feature
If you choose to use our optional feature Backup, we may process the information on your purchased storage limits in order to assign you the relevant storage space and, in case the limit is reached, inform you of the storage limitation. Furthermore, we may process the information on your location, since your location is the determining factor when deciding the storage location for your personal data (e.g., if you are located within the European Union, you will be assigned the cloud in Europe).
We process certain information in order to manage your account and provide you Backup services under the contractual agreement with you.
_The legal basis to process this personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.1.7. Using add-ons
If you use add-ons (e.g., the security services provided by Malwarebytes Inc., the mobile device management provided by Ivanti UK Ltd. or the asset management and discovery provided by Lansweeper NV) we may process certain license information, your name, email address username, IP address, your device information and similar in order to activate your license and respectively link it to your TeamViewer Account.
_The legal basis to process this personal data described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.1.8. Product improvement and technical support
TeamViewer may process personal data for the purposes of product maintenance, troubleshooting, security analysis, vulnerability management, incident investigation, quality assurance, product improvement, and software development. In this context, authorized TeamViewer personnel, including engineering, development, and support teams, may access and analyze relevant technical information, logs, diagnostic data, and related metadata in order to identify, investigate, reproduce, mitigate, and remediate vulnerabilities, software defects, crashes, performance issues, and other operational concerns.
Such processing may involve certain categories of personal data contained in logs, diagnostic records, or related systems, including user information (e.g., email address, IP address, language, status, organization), session identifiers, TeamViewer IDs, license information, workflow and task-related information, device and system information, and other technical data necessary to perform the relevant analysis and remediation activities.
These activities may be carried out by TeamViewer entities, employees, contractors, or authorized service providers located both within and outside the European Economic Area ("EEA"), where development, engineering, support, and operational functions are performed. Where personal data is transferred to or accessed from a country outside the EEA that has not been recognized as providing an adequate level of data protection, TeamViewer implements appropriate safeguards in accordance with applicable data protection laws, including, where required, the European Commission's Standard Contractual Clauses and supplementary technical and organizational measures.
TeamViewer applies data minimization principles and, where reasonably possible, uses pseudonymized or otherwise reduced datasets for analysis and development purposes. Furthermore, TeamViewer implements appropriate technical and organizational measures designed to protect personal data against unauthorized access, disclosure, alteration, or loss. Unless expressly described otherwise for a specific feature or service, TeamViewer does not review the substantive content of communications, remote sessions, files, or other customer data exchanged through the Services, but instead analyzes technical and interaction-related information required for the purposes described above.
The information obtained through these activities may be used to improve the functionality, performance, reliability, security, usability, and overall quality of TeamViewer Products and Services, including the development of new products, features and services as well as enhancements of said products, features and services.
TeamViewer may analyze this data together with further information submitted to us, as further described under this Product Privacy Notice, as well as in our General Privacy Notice.
The legal basis for the processing described in this section is TeamViewer's legitimate interest pursuant to Article 6(1)(f) GDPR. TeamViewer has a legitimate interest in ensuring the security, stability, quality, and continued improvement of its Products and Services and in providing users with a reliable and efficient user experience, as well as in order to enhance the users' experience and to provide a more accurate and reliable service for you.
Where applicable, international transfers are carried out in accordance with Chapter V GDPR.
C.1.9. Analyzing and fixing crashes in applications
TeamViewer may process your personal data to analyze crashes in desktop, or web applications. Customers may deactivate the automatic sending of crash-logs at any time in the application settings. When enabled, all crash logs are sent to TeamViewer server where they are analyzed, and bug fixes are implemented. Such crash logs may contain information on relevant sessions (ID, security tokens, IP address, username device, etc.), as well as device information (ID, device name, IP address, application version, device logs) or user information (e.g., email, IP address, status, language, organization).
Depending on the operating system (OS) and Product, crash logs can be anonymized or de-identified before collection and automatically sent out to TeamViewer.
The legal basis to process this personal data described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR.
C.1.10. Using our AI Services
When using TeamViewer's AI Services, we may process personal data that have been entered as input and may be reflected in the output. We deploy AI features within the AI Services from third parties to provide a better experience, and use of these features may involve us processing any personal data submitted to them. We recommend that users do not submit sensitive or confidential information.
The legal basis of this processing is fulfillment of the terms and conditions for the AI Services, i.e., Art. 6 para. 1 lit. b) GDPR.
We may use the data collected from your input, usage, interactions, outputs and feedback of the AI Services for product improvement purposes, including the enhancement of existing and development of new features, functionalities and products. This purpose does not comprise processing of personal data. We therefore de-identify session data by removing personal data on behalf of the customer as far as possible to prevent that personal data is processed by us. However, it cannot be excluded that after the de-identification there may still be some personal data left. TeamViewer has put additional technical and organizational measures in place, e.g., pseudonymization as well as further strong encryption measures to ensure the security of the data so that only a randomized ID will be processed by us for technical reasons. This way we ensure that the session data is de-identified and that there is no longer a connection to the session participants.
Legal basis of this processing described in this section is our legitimate interest as defined in Art. 6 para. 1 lit. f) GDPR. Processing is in the legitimate interests of both TeamViewer and our Customers, in order to enhance the users' experience and to provide a more accurate and reliable service to our Customers and Users.
C.1.11. Using our DEX Services
Whenever you run the DEX Services client, the TeamViewer infrastructure registers whether the device is available for processing information about its status. To achieve that, it processes your IP address, your location, DEX ID, and your chosen user screen name. While sending device status information to the DEX platform, this data is exchanged between the TeamViewer infrastructure, the DEX platform, and the DEX client of your device. In addition, our servers will automatically collect certain remote connection metadata (so called logs, which can later be used to address and analyze technical bugs and difficulties).
_The legal basis to process your personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.1.12 Regional Restricted Access
When using Regional Restricted Access, TeamViewer may store and process personal data related to your use of TeamViewer Products in data centers located in the United States (e.g., but not limited to, account data, settings, preferences, etc.). TeamViewer may further process personal data as described in this Product Privacy Notice, including through TeamViewer affiliated companies. To keep the service reliable, secure, and continuously improving, certain operational and diagnostic logs may be accessed by TeamViewer personnel located within the European Union and/or processed in EU data centers. Such logs typically contain technical metadata including timestamps, IP addresses, and event details necessary for troubleshooting, incident response, fraud prevention, and service analytics. These logs do not contain the content of your remote sessions or files.
C.1.13 Product onboarding and Guidance
TeamViewer facilitates product onboarding, improves product adoption, and provides users with relevant in-product guidance and recommendations throughout their use of the Product. To achieve these purposes, limited usage, engagement, and account-related information will be processed that support to understand how users interact with Product features, and deliver contextual assistance, educational content, and feature recommendations. This processing helps to enhance the usability, functionality, and overall user experience of the Product. Content of the session relating to remote control activities is excluded from this processing.
The legal basis to process your personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR.
C.2. Ensuring your security and that of others
The security of our customers, users and employees is extremely important for TeamViewer. To achieve these purposes, TeamViewer has implemented a number of processes and procedures, so that fraudulent or suspicious activities are identified, and TeamViewer may take appropriate action. These measures also serve the prevention of abuse and fraud by identifying abnormal or unexpected usage. To do so, we need to evaluate the usage of the Software in order to recognize abusive or abnormal patterns and thus to help protect our network and service integrity at any time. Furthermore, TeamViewer provides you with information on the security settings of your account or devices. Doing so, we may process certain personal data, e.g., data associated with your remote connections, IP addresses, derived locations, various user interactions and patterns as well as device information (e.g., TeamViewer IDs) or security settings. These processes are intended primarily to achieve the above aim i.e., to protect stakeholders as well as TeamViewer's interests.
Subject to the Product, our users and customers also have the possibility to partake in the connection risk scoring (beta feature), which provides alerts within the Software on the possibly suspicious behavior of your connection partners. For these purposes, the results of our risk analysis are being used.
We will share information about the connecting user's account with the recipient to establish that the connection is trusted. The user account data may include displayed country, domain of e-mail address, license status, age of account, VPN usage, etc.
If you believe we have blocked you and your devices in error, please contact our customer support in order to unblock your access.
The legal basis to process your personal data as described under this Section is, performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR, or our legitimate interest and thus as defined in Art. 6 para. 1 lit. f) GDPR.
C.3. Conducting license audits
We may analyze your use of the Product and/or Server Services for security purposes, as well as for license auditing. To that end, we may use, and implement technical measures regarding the functionality of the Product and the Server Services to assess whether your usage pattern is in line with the indicated usage volume and thus with the chosen license type, and to detect whether the contractually agreed scope of use is being exceeded by customers or users in individual cases.
The legal basis to process your personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR.
C.4. Support and Feedback
C.4.1. Processing your feedback
When you provide feedback concerning your experience when using TeamViewer Products (e.g. through our User Focus Program, rating our products, or by reporting bugs or feature requests), we will collect and process your TeamViewer Account ID (if you provide the feedback while logged-in), your country and language settings, as well as any information you submit in your inquiry or rating (including attachments such as log files or screen shots), which may contain your email-address, your name, company information, phone number, license key, or your TeamViewer ID. You may also provide us with logs stored on your local device for analytical purposes. In such case we will only process your data for the purposes of resolving the issue.
In the User Focus Program, any information disclosed in a survey, interview or recording may be processed in connection with product improvement activities. This may contain your email address, your name, company information, phone number, license key, audio and/or video recordings and TeamViewer Account ID.
_ The legal basis to process your personal data as described under this Section, is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR, our legitimate interest and thus as defined in Art. 6 para. 1 lit. f) GDPR or your consent as defined in Art. 6 para. 1 lit. a) GDPR_
C.4.2. Providing technical support and professional services
When you request technical support, we may collect and process your data for providing support, e.g., for IT fault analysis, troubleshooting and remote maintenance. We may also process server logs and logs from your device, as provided by you. When you order Professional Services from TeamViewer, we may access and process your data for provisioning the service, e.g., installation, configuration, customizations, integration of services in customer's environment as well as related IT services, consulting and training.
_The legal basis to process your personal data as outlined above under this Section is performance of our contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR. _
C.4.3. Bug Bounty Program (selected Products)
We embrace any responsible disclosure in order to make our Products and Services better. Therefore, we offer a clear guideline for ethical hackers by providing a VDP (Vulnerability Disclosure Policy) for selected Products which are subject to our choice. Our aim is to challenge ourselves by allowing you to investigate and discover various bugs or vulnerabilities pertaining to security exploits of our software.
You may participate in the so-called bug bounty or similar program anonymously. However, if you decide to submit your personal data, we may process it in order to properly identify you (e.g., your name, last name, pseudonym) as well as your contact information (e.g., email-address, postal address, phone number), your credentials, your country of residence and other personal information, as submitted by you.
The purpose of the processing is to work with you in order to resolve the bug and any associated topics around it. As mentioned above, you may also participate within the program anonymously.
The legal basis of this processing is fulfillment of the participation terms and conditions, i.e., Art. 6 para. 1 lit. b) GDPR.
C.4.4. Information about Maintenance
TeamViewer may collect and process your personal data for informing you about maintenance work operated on servers.
The legal basis to this processing is performance of contract with you (i.e., the EULA) and thus as defined in Art. 6 para. 1 lit. b) GDPR.
C.5. Marketing
TeamViewer may contact and inform its customers and users through in-product messages (using your TeamViewer ID and, if you are a registered user, your email-address) about changes to or improvements of our Products, entirely new products, or to provide you with tips on how to best use our Products as well as other useful information (e.g., on discounts, freebies or giveaways).
In determining whether and how we contact our customers and users, we may also process the license type, language and version of the Product, and/or country, and we may also draw on data we have gathered through analyses measures as described in Section C.5 of this Privacy Notice as well as Section C.6. of our General Privacy Notice.
If you would like to opt-out from receiving such in-product messages, please follow the instructions in our Community. For opting out from our email communication, please use the unsubscribe button included in the emails.
The legal basis to process your personal data as described under this Section is our legitimate interest and thus as described in Art. 6 para. 1 lit. f) GDPR on the basis of Section 7 para. 3 of the German Unfair Competition Act (UWG), or in some cases your consent, as defined in Art. 6 para. 1 lit. a) GDPR.
C.6. App-stores
Some of our apps can be downloaded in Google Play as well as on Apple App Store. The app-stores usually provide the app developers (in this case, TeamViewer), with statistics of the downloads including ratings of the relevant app. Please note, that these data are provided to TeamViewer within the app-store directly based on download and ratings of the users of our app, including you.
The Legal basis for processing your personal data in this regard is our legitimate interest, pursuant to Art. 6 Sec. 1 lit. f) GDPR.
For more information on how your app-store process your personal data, please refer to their respective privacy policies: Google Play Apple AppStore
C.7. Processing within the scope of legal requirements
We may process your personal data to comply with applicable law or act upon valid legal proceedings, including inquiries from law enforcement or government agencies, to investigate or participate in civil discovery, litigation, or other adversarial legal proceedings.
The legal basis to process your personal data as outlined within this Section is compliance with a legal obligation, and thus Art. 6 para. 1 lit. c), or our legitimate interest and thus Art. 6 para. 1 lit. f) GDPR.
D. Recipients
Our employees, who administer, maintain and further develop TeamViewer's website, Products and Services may receive access to your personal data. To that end, TeamViewer has strong technical and organizational security measures to protect personal data against unauthorized disclosure to third parties and to ensure that only relevant individuals, who act within their job description and have a need-to-know interest in accessing any of your personal data, will have access to the data for which they have sufficient clearance.
In addition, we utilize services of external service providers (e.g., Microsoft, Amazon Web Services EMEA (SARL, 38 avenue John F. Kennedy, L-1855, Luxemburg), Inxmail GmbH (Wentzingerstr. 17, 79106 Freiburg), Cloudfare (101 Townsend St San Francisco, CA 94107), etc.), as well as our affiliate network worldwide (e.g., TeamViewer entities in Greece, USA, Australia, Austria, England, India, Japan etc.). Furthermore, TeamViewer may transfer your personal data to third parties (e.g., Google, Microsoft) in order to ensure the security of its services, or the security of its customers.
All mentioned third-party providers and employees of such providers may receive access to personal data through the service they provide.
TeamViewer chooses all third-party service providers with due care, obligates them to confidentiality, and concludes data processing agreements with them in accordance with the standards of the GDPR, as far as necessary. Should you have any questions about third parties we use, please contact us at [email protected].
TeamViewer will generally not transfer your personal data outside the EU and/or EEA. However, there are some exceptions to this rule, which include data transfers for group internal services provided from outside the EU, including Australia, USA and Armenia as an example.
Whenever TeamViewer transfers your personal data out of the EU or the EEA to countries that do not have a level of protection recognized as adequate by the EU, we will apply safeguards to adequately protect your personal data. In particular, we will conclude model contracts with corresponding entities in accordance with applicable laws. Please refer to this LINK to obtain further information on the Standard Contractual Clauses for the transfer of personal data to processors established outside the EU or EEA.
E. Retention and deletion
TeamViewer retains your personal data for as long as is necessary according to the relevant legal basis for its processing. The exact retention period will thus depend on the categories of personal data and the processing purposes. In some cases, we are legally required to retain personal data for a certain period of time. Once this period has lapsed and a purpose for processing the data no longer exists, we will delete or anonymize the data in accordance with data protection obligations. The information about your TeamViewer account will be kept as long as your user relationship exists. In general, TeamViewer accounts are deleted after two years of account inactivity. Account inactivity means that you have not logged into your TeamViewer account with an active internet connection. Accounts are deemed active as long as they are connected or attached to a valid paid license. A deviating deletion term may apply, in particular due to regional requirements and/or security reasons.
F. Statutory/contractual requirement
You may choose not to provide your personal data or provide incomplete personal data. However, you should be aware that you may not be able to engage in a contractual relationship with us or receive adequate support from us.
G. Special processing cases
Please refer to Section C.6 of our General Privacy Notice in this regard.
H. Your Rights
You may contact us either in writing by email at [email protected] or via web form in order to exercise the following rights to the extent you are entitled to so under applicable law:
- You have the right to request information about the processing of your personal data in accordance with Art. 13 and 14 GDPR (Right to information);
- You may request access to your personal data as well as request a copy of your personal data (right of access, Art. 15 GDPR);
- You may request that we supplement, correct or delete your personal data (Right to rectification, Art. 16 GDPR and Right to erasure, Art. 17 GDPR); the right of rectification also comprises the right to have incomplete personal data completed, including by means of providing a supplementary statement;
- You may request that we restrict the processing of your personal data (Right to restriction of processing, Art. 18 GDPR);
- You may request to receive your personal data, which you provided to us, in a structured, commonly used and machine-readable format and transmit it without hindrance or have it transmitted to another controller (Right to data portability, Art. 20 GDPR).
- You may object, at any time, on grounds relating to your particular situation, to the processing of your personal data which is based on the legitimate interests pursued by us or by a third party. The processing of your personal data will then be cancelled, unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or the processing is necessary for the establishment, exercise or defense of legal claims (Right to object, Art. 21 GDPR).
- You have the right to lodge a complaint with a supervisory authority in relation to the processing of your personal data.
The relevant supervisory authority for TeamViewer is Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg, Heilbronner Straße 35, 70191 Stuttgart, Germany.
Should you have any questions on the processing of your personal data by TeamViewer in relation to your contractual relationship, please contact [email protected].
I. Compliance with the CCPA
Pursuant to the California Consumer Privacy Act (CCPA), you will not receive discriminatory treatment for exercising your privacy rights. You may also designate an authorized agent to make a privacy request on your behalf.
J. Compliance with Brazilian LGPD
TeamViewer has checked the compliance topic with the Brazilian Data Protection Law Lei Geral de Proteção de Dados Pessoais (Law No. 13,709/2018) (LGPD) to ensure that our measures and procedures under the GDPR cover the topics within the LGPD. The privacy notice under the LGPD is available for Brazilian visitors and users under www.teamviewer.com/en-us/privacy-notice.
K. Changes to this Notice
TeamViewer may, from time to time, make amendments to this Privacy Notice to reflect the changes in our processing activities.