T-Mobile T-Mobile Privacy Notice changes — 20230901_rev01

5

## Overview

6

7

You, as consumers, trust T-Mobile to connect you to the world every day, and we're working hard to earn a place in your heart. A big part of that is maintaining your privacy. We believe you deserve transparency, education, choice, protection, and simplicity. Our goal is to help you take action to protect your privacy.

8

9

## What's in this notice

10

11

This privacy notice ("notice") explains how T-Mobile, **other brands we own,** **[our subsidiaries, and representatives](https://www.t-mobile.com/privacy-center/faq.html)** ("T-Mobile" or "we" or "us") collect, use, share, and protect your personal data when you interact with T-Mobile as a consumer of our services. It also provides you with important information about your personal data choices.

11

This privacy notice ("notice") explains how T-Mobile, **[other brands we own, our subsidiaries, and representatives](https://www.t-mobile.com/privacy-center/faq.html)** ("T-Mobile" or "we" or "us") collect, use, share, and protect your personal data when you interact with T-Mobile as a consumer of our services. It also provides you with important information about your personal data choices.

12

13

This notice applies to personal data we have about you that identifies, relates to, describes, can be associated with, or could reasonably identify you as an individual. It includes data like your name, address, or email address, as well as less obvious data like demographic data, device and usage data, call records, advertising ID, and location data (where you are located). This notice also applies to sensitive personal data, a category of personal data that includes things like your social security number and account log-in credentials, as well as biometric information.

14

15

This notice applies to all personal data we collect and use when you access or use our cell and data services, websites, apps, and other services (our "services"), purchase and use our devices and products ("products"), visit our retail stores or corporate offices, or communicate or interact with us in any way, including mail, email, phone, chat, social media, or in-person.

16

17

Some products and services have their own privacy notice. To see the whole list, visit our [**Privacy Notices**](https://www.t-mobile.com/privacy-center/privacy-notices). If this notice conflicts with a privacy notice for a specific product or service, the product or service notice applies.

5	5	## Overview
6	6
7	7	You, as consumers, trust T-Mobile to connect you to the world every day, and we're working hard to earn a place in your heart. A big part of that is maintaining your privacy. We believe you deserve transparency, education, choice, protection, and simplicity. Our goal is to help you take action to protect your privacy.
8	8
9	9	## What's in this notice
10	10
11		This privacy notice ("notice") explains how T-Mobile, other brands we own, [our subsidiaries, and representatives](https://www.t-mobile.com/privacy-center/faq.html) ("T-Mobile" or "we" or "us") collect, use, share, and protect your personal data when you interact with T-Mobile as a consumer of our services. It also provides you with important information about your personal data choices.
	11	This privacy notice ("notice") explains how T-Mobile, [other brands we own, our subsidiaries, and representatives](https://www.t-mobile.com/privacy-center/faq.html) ("T-Mobile" or "we" or "us") collect, use, share, and protect your personal data when you interact with T-Mobile as a consumer of our services. It also provides you with important information about your personal data choices.
12	12
13	13	This notice applies to personal data we have about you that identifies, relates to, describes, can be associated with, or could reasonably identify you as an individual. It includes data like your name, address, or email address, as well as less obvious data like demographic data, device and usage data, call records, advertising ID, and location data (where you are located). This notice also applies to sensitive personal data, a category of personal data that includes things like your social security number and account log-in credentials, as well as biometric information.
14	14
15	15	This notice applies to all personal data we collect and use when you access or use our cell and data services, websites, apps, and other services (our "services"), purchase and use our devices and products ("products"), visit our retail stores or corporate offices, or communicate or interact with us in any way, including mail, email, phone, chat, social media, or in-person.
16	16
17	17	Some products and services have their own privacy notice. To see the whole list, visit our [Privacy Notices](https://www.t-mobile.com/privacy-center/privacy-notices). If this notice conflicts with a privacy notice for a specific product or service, the product or service notice applies.
147	147	We use administrative, technical, contractual, and physical safeguards designed to protect your data. For example, when you contact us by phone or visit us in our stores, we have procedures in place to make sure that only the primary account holder or authorized users have access.
148	148
149	149	We can't guarantee our safeguards will prevent every unauthorized attempt to access, use, or disclose personal data. Be sure to use a strong password to access your information and not one you use for other services. You should also use multi-factor authentication where possible.
150	150
151	151	## Your data choices
152	152
153		We offer consumers in the U.S., Puerto Rico, and the U.S. Virgin Islands choices about their personal data, but your choices may vary depending on the laws that apply where you reside and whether you have a business-to-business account (T-Mobile for Business/T-Mobile for Government). If you have questions, please [contact us](). To exercise your data choices, please visit the [Privacy Dashboard](https://www.t-mobile.com/privacy-center/dashboard) online. Your choices include:
	153	We offer consumers in the U.S., Puerto Rico, and the U.S. Virgin Islands choices about their personal data, but your choices may vary depending on the laws that apply where you reside and whether you have a business-to-business account (T-Mobile for Business/T-Mobile for Government). If you have questions, please [contact us](). Your choices include:
154	154
155		Access, delete, and correct
156
157	155	Access
158	156	To access your personal data, [submit a personal data request](https://www.t-mobile.com/privacy-center/personal-data-request.html). Once we receive your request and confirm your identity, we will disclose to you:
159	157
160	158	- The categories of personal data we have collected
161	159	- Specific pieces of personal data we have collected
162	160	- Our business or commercial purposes for collecting, selling, or sharing personal data
175	173	Authorized Agents
176	174	Authorized Agents may act on your behalf by [submitting an access, correction, or deletion request](https://www.t-mobile.com/privacy-center/privacy-rights-request). To protect your information, we may request that you verify your own identity before fulfilling a request submitted by your agent.
177	175
178	176	Verification of your identity
179	177	We have to verify your identity before we can give you access to, or delete, your personal data. If we can't verify your identity, we'll unfortunately have to deny your request. This is to protect you.
180	178
181		To verify your identity, we'll need information from you, like your email address and phone number. You may need to provide your U.S. driver's license, state ID, or passport. We may also need a photo of your face so we can ensure the photo ID truly belongs to you.
	179	To verify your identity, we'll need information from you, like your email address and phone number or your T-Mobile ID and password. If you don't have a T-Mobile ID, you may need to provide your U.S. driver's license, state ID, or passport. We may also need a photo of your face so we can ensure the photo ID truly belongs to you.
182	180
183	181	Appeal
184	182	If we deny your request, residents of certain states are entitled to submit an appeal. Instructions for how to submit your appeal will be included in our response explaining why we denied your request.
185	183
186	184	If you have questions about these choices, please read our privacy [FAQs](https://www.t-mobile.com/privacy-center/faq).
187	185

T-Mobile Privacy Notice

Full text changes — 20230801_rev01 to 20230901_rev01