Safe and Fair Play Policy

ARCHIVED 2023-02-12, DATE APPROXIMATE · VERSION 20230212_rev01 · COMPARED WITH 20230109_rev01

Full text changes — 20230109_rev01 to 20230212_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

116116Whenever we can, we aim to prevent cheating and disruptive behaviour in our games e.g. we implemented systems that proactively prevent players from using inappropriate language and/or 3rd party software. Where we cannot implement preventative methods, we use a mix of automated and manual review systems. To achieve a fair playing field for every player, we aim to enforce all rules equally to everyone. While much of our systems are automated, we also employ trained moderators who focus on leaderboards, tournament participants and community sourced reports. If you feel like you have received an unjustified penalty, please contact support and we will review your case.
117117
118118### SUPERCELL STANDS UP TO BULLYING
119119
120120We want players to enjoy our games in a safe environment. So we joined The Royal Foundation's Taskforce on the Prevention of Cyberbullying, set up by Prince William, Duke of Cambridge, in May 2016. The Taskforce brought together some of the world's most recognisable names in media and tech, as well as children's charities and parents, to work alongside a panel of young people to create a safer and more supportive life online.
121121
122Together, the Taskforce has launched a youth-led, anti-bullying code of conduct for the internet - 'Stop, Speak, Support'. You can read more about it here: [www.stopspeaksupport.com](http://www.stopspeaksupport.com/)
122Together, the Taskforce has launched a youth-led, anti-bullying code of conduct for the internet - 'Stop, Speak, Support'. You can read more about it [here](https://anti-bullyingalliance.org.uk/tools-information/all-about-bullying/online-bullying/stop-speak-support-focus-online-bullying).
123123
124124Bullying has no innocent bystanders, and all people online should feel able to look out for their friends, to stop the bullies, to speak out and to get support.
125125
126126The Taskforce members include: The Anti-Bullying Alliance; Apple; BT; The Diana Award; EE; Facebook; Google; Internet Matters; NSPCC; O2; Sky; Snapchat; Supercell; TalkTalk; Twitter; Vodafone and Virgin Media.
127127
128128### SUPERCELL IS MEMBER OF THE FAIR PLAY ALLIANCE