Safe and Fair Play Policy
20210403_rev01 · COMPARED WITH 20190719_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE
Full text changes — 20190719_rev01 to 20210403_rev01
| 82 | 82 | 4. Knowingly exploiting a bug |
| 83 | 83 | 5. Messing with Matchmaking |
| 84 | 84 | 6. Match fixing |
| 85 | 85 | 7. Encouraging others to break the rules |
| 86 | 86 | 8. Asking for or providing personal contact information |
| 87 | 87 | 9. Misuse of in-game chat for Advertising, Spamming & Scamming |
| 88 | 10. Political statements of affiliation, support, or opposition | |
| 88 | 89 | |
| 89 | 90 | The rules of our Safe and Fair Play policy (Code of Conduct) apply across all Supercell games - Brawl Stars, Clash Royale, Boom Beach, Clash of Clans and Hay Day. "I didn't know..." is not a valid excuse. We're all here to have fun and enjoy the game! |
| 90 | 91 | |
| 91 | 92 | ### HOW WE ENFORCE FAIR PLAY |
| 92 | 93 | |
| 93 | 94 | Whenever we can, we aim to prevent cheating and disruptive behaviour in our games e.g. we implemented systems that proactively prevent players from using inappropriate language and/or 3rd party software. Where we cannot implement preventative methods, we use a mix of automated and manual review systems. To achieve a fair playing field for every player, we aim to enforce all rules equally to everyone. While much of our systems are automated, we also employ trained moderators who focus on leaderboards, tournament participants and community sourced reports. If you feel like you have received an unjustified penalty, please contact support and we will review your case. |