Square Money Transmitter Licenses (NMLS No. 942933)

ARCHIVED 2023-11-06, DATE APPROXIMATE · VERSION 20231106_rev01 · COMPARED WITH 20231001_rev01

Full text changes — 20231001_rev01 to 20231106_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

6767[Alabama Securities Commission](https://asc.alabama.gov/complaints.aspx)
6868Enforcement Division
6969P.O. Box 304700
7070Montgomery, AL 36130-4700
7171
72721-800-222-1253
73[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#59382a3a19382a3a773835383b383438773e362f)
73[asc@asc.alabama.gov](mailto:asc@asc.alabama.gov)
7474
7575- * *
7676
7777#### Alaska
7878
7979###### Alaska Division of Banking & Securities
8080
8181**For Alaska Residents Only:**
8282
83If your issue is unresolved by Block (855) 949-7782, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
83If your issue is unresolved by Block 1-800-969-1940, please submit formal complaints with the State of Alaska, Division of Banking & Securities.
8484
8585Please download the form here: [https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf](https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf)
8686
8787Submit formal complaint form with supporting documents:
8888
8989Division of Banking & Securities
9090P.O. Box 110807
9191Juneau, AK 99811-0807
9292
93If you are an Alaska resident with questions regarding formal complaints, please email us at [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#513533227f3d3832343f22383f3611303d30223a307f363e27) or call Nine Zero Seven Four Six Five Two Five Two One.
93If you are an Alaska resident with questions regarding formal complaints, please email us at [dbs.licensing@alaska.gov](mailto:dbs.licensing@alaska.gov) or call Nine Zero Seven Four Six Five Two Five Two One.
9494
9595- * *
9696
9797#### Arizona
9898
9999###### Arizona Department of Financial Institutions
116116
117117[Arkansas Securities Department](http://www.securities.arkansas.gov/page/364/money-services-how-to-file-a-complaint)
118118#1 Commerce Way, Suite 402
119119Little Rock, Arkansas 72202
120120
121121Tel: (501) 324-9260
122[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#96d7c5d2dff8f0f9d6f7e4fdf7f8e5f7e5b8f1f9e0)
122[ASDInfo@arkansas.gov](mailto:ASDInfo@arkansas.gov)
123123
124124- * *
125125
126126#### California
127127
128128###### Department of Financial Protection and Innovation (DFPI)
129129
130If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, [1-866-275-2677](tel:+18662752677), by email at [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#41222e2f32342c24336f322433372822243201252731286f22206f262e37), or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
130If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, [1-866-275-2677](tel:+18662752677), by email at [consumer.services@dfpi.ca.gov](mailto:consumer.services@dfpi.ca.gov), or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
131131
132132- * *
133133
134134#### Colorado
135135
136136###### Colorado Division of Banking
146146
147147_All complaints must be submitted in writing_. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
148148
149149Colorado Division of Banking
1501501560 Broadway, Suite 975
151151Denver, CO 80202
152Email: [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#1f5b504d5e405d7e7174767178487a7d6c766b7a5f6c6b7e6b7a317c70316a6c)
152Email: [DORA\_BankingWebsite@state.co.us](mailto:DORA_BankingWebsite@state.co.us)
153153Website: [www.dora.colorado.gov/dob](https://banking.colorado.gov/consumers/file-a-complaint)
154154
155155- * *
156156
157157#### Connecticut
158158
162162
163163[Connecticut Department of Banking Consumer Credit Division](https://portal.ct.gov/DOB/Consumer/Consumer-Complaints/Money-Transmitter)
164164260 Constitution Plaza
165165Hartford, CT 06103-1800
166166
167167Tel: 860-240-8170
168[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#4123202f2a282f266f222e2c312d20282f35320122356f262e37)
168[banking.complaints@ct.gov](mailto:banking.complaints@ct.gov)
169169
170170- * *
171171
172172#### Delaware
173173
174174###### Delaware Office of the State Bank Commissioner
278278
279279[Indiana Department of Finance](https://www.in.gov/dfi/files/Complaint%20Form%202016-10.pdf)
28028030 South Meridian Street, Suite 300
281281Indianapolis, Indiana 46204
282282
283283Tel: 800-382-4880
284[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#d5b1b3bcb6bab8a5b9b4bcbba1a695b1b3bcfbbcbbfbb2baa3)
284[dficomplaints@dfi.in.gov](mailto:dficomplaints@dfi.in.gov)
285285
286286- * *
287287
288288#### Iowa
289289
290290###### Iowa Division of Banking
307307
308308[Kansas Office of the State Bank Commissioner](https://www.osbckansas.org/consumers/file-a-complaint/)
309309Attn: Consumer Affairs
310310700 SW Jackson, Suite 300
311311Topeka, KS 66603
312312
313[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#791a161409151810170d0a39160a1b1a1218170a180a57160b1e)
313[complaints@osbckansas.org](mailto:complaints@osbckansas.org)
314314
315315- * *
316316
317317#### Kentucky
318318
319319###### Kentucky Department of Financial Institutions
336336To file a complaint, contact:
337337
338338[Louisiana Office of Financial Institutions](http://www.ofi.state.la.us/)
339339Post Office Box 94095
340340Baton Rouge, LA 70804-9095
341341
342Tel: (225) 925-4660 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#197a767469757870776d6a59767f70377578377e766f)
342Tel: (225) 925-4660 [complaints@ofi.la.gov](mailto:complaints@ofi.la.gov)
343343
344344- * *
345345
346346#### Maine
347347
348348###### Department of Professional & Financial Regulation
394394
395395[Michigan Department of Insurance and Financial Services (DIFS)](https://www.michigan.gov/difs/0,5269,7-303-12902_12907---,00.html)
396396Office of Consumer Services
397397PO Box 30220
398398Lansing, MI 48909-7720
399399
400[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#9ffbf6f9ecfcf0f2eff3fef6f1ebecdff2f6fcf7f6f8fef1b1f8f0e9)
400[difscomplaints@michigan.gov](mailto:difscomplaints@michigan.gov)
401401
402402- * *
403403
404404#### Minnesota
405405
406406###### Minnesota Department of Commerce
409409
410410[Minnesota Department of Commerce](https://mn.gov/commerce/consumers/file-a-complaint/complaints/)
41141185 7th Place East, Suite 280
412412Saint Paul, MN 55101
413413
414414Tel: 800-657-3602
415[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#63000c0d10160e06114d13110c170600170a0c0d2310170217064d0e0d4d1610)
415[consumer.protection@state.mn.us](mailto:consumer.protection@state.mn.us)
416416
417417- * *
418418
419419#### Mississippi
420420
421421###### Mississippi Department of Banking & Consumer Finance {
437437To file a complaint, contact:
438438
439439[Missouri Division of Finance](https://finance.mo.gov/consumers/consumer_complaint.php)
440440PO Box 716
441441Jefferson City, MO 65102-0716
442442
443Tel: 573-751-3242 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#45232c2b242b262005212a236b282a6b222a33)
443Tel: 573-751-3242 [finance@dof.mo.gov](mailto:finance@dof.mo.gov)
444444
445445- * *
446446
447447#### Nebraska
448448
449449###### Nebraska Department of Banking and Finance
468468[State of Nevada Department of Business and Industry
469469Financial Institutions Division](https://fid.nv.gov/Resources/Resources/)
4704703300 W Sahara Avenue Suite 250
471471Las Vegas, NV 89102
472472
473473Tel: (866) 858-8951
474[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#50161914133f3d203c31393e2423103639347e23243124357e3e267e2523)
474[FIDComplaints@fid.state.nv.us](mailto:FIDComplaints@fid.state.nv.us)
475475
476476- * *
477477
478478#### New Hampshire
479479
480480###### State of New Hampshire Banking Department
482482To file a complaint, contact:
483483
484484[State of New Hampshire Banking Department](https://www.nh.gov/banking/consumer-assistance/complaint.htm)
48548553 Regional Drive, Suite 200
486486Concord NH 03301
487487
488Tel: 1-800-735-2964 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#b9d5dcded8d5f9dbd8d7d2d0d7de97d7d197ded6cf)
488Tel: 1-800-735-2964 [legal@banking.nh.gov](mailto:legal@banking.nh.gov)
489489
490490- * *
491491
492492#### New Jersey
493493
494494###### New Jersey Division of Banking and Insurance
552552
553553[North Dakota Department of Financial Institutions](https://www.nd.gov/dfi/file-complaint)
5545542000 Schafer Street, Suite G
555555Bismarck, ND 58501-1204
556556
557557Tel: (701) 328-9933
558[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#fe9a9897be909ad0999188)
558[dfi@nd.gov](mailto:dfi@nd.gov)
559559
560560- * *
561561
562562#### Ohio
563563
564564###### Ohio Department of Commerce Division of Financial Institutions
595595
596596[Oregon Division of Financial Regulation](https://dfr.oregon.gov/help/complaints-licenses/Pages/complaint-information.aspx)
597597PO Box 14480
598598Salem, OR 97309-0405
599599
600600Tel: 888-877-4894
601[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#aacec9c8d984ceccc9d9c7cbc3c6ead9decbdecf84c5d884dfd9)
601[dcbs.dfcsmail@state.or.us](mailto:dcbs.dfcsmail@state.or.us)
602602
603603- * *
604604
605605#### Pennsylvania
606606
607607###### Pennsylvania Department of Banking and Securities (DoBS)
640640
641641[South Carolina Department of Consumer Affairs](http://consumer.sc.gov/consumer-resources/consumer-complaints)
642642PO Box 5757
643643Columbia, SC 29250
644644
645645(800) 922-1594
646[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#d4a7b7b0b7b594a7b7b7bbbaa7a1b9b1a6fab3bba2)
646[scdca@scconsumer.gov](mailto:scdca@scconsumer.gov)
647647
648648- * *
649649
650650#### Tennessee
651651
652652###### Tennessee Department of Financial Institutions
685685
686686[Utah Department of Financial Institutions](https://dfi.utah.gov/resources/helpful-links/file-a-complaint/)
687687P.O. Box 146800
688688Salt Lake City, Utah 84114-6800
689689
690690Tel: 801-538-8834
691[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#0d6e62607d616c6463797e23696b644d78796c65236a627b)
691[complaints.dfi@utah.gov](mailto:complaints.dfi@utah.gov)
692692
693693- * *
694694
695695#### Vermont
696696
697697###### State of Vermont Department of Financial Regulation
700700
701701[State of Vermont Department of Financial Regulation](https://dfr.vermont.gov/consumers/file-complaint/banking)
70270289 Main Street
703703Montpelier, VT 05620-3101
704704
705705Tel: (888) 568-4547
706[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#385c5e4a165a56535b57564b4d555d4a784e5d4a5557564c165f574e)
706[dfr.bnkconsumer@vermont.gov](mailto:dfr.bnkconsumer@vermont.gov)
707707
708708- * *
709709
710710#### Virginia
711711
712712###### Virginia Bureau of Financial Institutions
715715
716716[Virginia Bureau of Financial Institutions](https://www.scc.virginia.gov/pages/File-a-Financial-Complaint)
717717Post Office Box 640
718718Richmond, VA 23218-0640
719719
720720Tel: (804) 371-9657
721[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#befcf8f7efcbdbcdcad7d1d0cdfecddddd90c8d7ccd9d7d0d7df90d9d1c8)
721[BFIQuestions@scc.virginia.gov](mailto:BFIQuestions@scc.virginia.gov)
722722
723723- * *
724724
725725#### Washington
726726
727727###### Washington State Department of Financial Institutions
731731[Washington State Department of Financial Institutions](https://dfi.wa.gov/consumers/money-services-complaint)
732732Division of Consumer Services
733733P.O. Box 41200
734734Olympia, WA 98504-1200
735735
736736Tel: 1-877-RING DFI (1-877-746-4334)
737[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#6625352308000914050325090b160a070f0812152602000f48110748010910)
737[CSEnforceComplaints@dfi.wa.gov](mailto:CSEnforceComplaints@dfi.wa.gov)
738738
739739- * *
740740
741741#### West Virginia
742742
743743###### West Virginia Division of Financial Institutions
761761[Wyoming Division of Banking](http://wyomingbankingdivision.wyo.gov/how-to-file-a-complaint)
762762Hathaway Building, 2nd Floor
7637632300 Capitol Avenue
764764Cheyenne, WY 82002
765765
766766Tel: (307) 777-7797
767[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#5575222c3a383c3b3237343b3e3c3b32313c233c263c3a3b15222c3a7b323a23)
767[wyomingbankingdivision@wyo.gov](<mailto: wyomingbankingdivision@wyo.gov>)
768768
769769- * *
770770
771771### Payroll Receipt Information
772772
773773#### Florida