Square Money Transmitter Licenses (NMLS No. 942933)

ARCHIVED 2023-04-10, DATE APPROXIMATE · VERSION 20230410_rev01 · COMPARED WITH 20230304_rev01

Full text changes — 20230304_rev01 to 20230410_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

6666[Alabama Securities Commission](https://asc.alabama.gov/complaints.aspx)
6767Enforcement Division
6868P.O. Box 304700
6969Montgomery, AL 36130-4700
7070
71711-800-222-1253
72[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#dfbeacbc9fbeacbcf1beb3bebdbeb2bef1b8b0a9)
72[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#167765755677657538777a7774777b7738717960)
7373
7474- * *
7575
7676#### Alaska
7777
7878###### Alaska Division of Banking & Securities
8686Submit formal complaint form with supporting documents:
8787
8888Division of Banking & Securities
8989P.O. Box 110807
9090Juneau, AK 99811-0807
9191
92If you are an Alaska resident with questions regarding formal complaints, please email us at [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#4d292f3e6321242e28233e24232a0d2c212c3e262c632a223b) or call Nine Zero Seven Four Six Five Two Five Two One.
92If you are an Alaska resident with questions regarding formal complaints, please email us at [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#cca8aebfe2a0a5afa9a2bfa5a2ab8cada0adbfa7ade2aba3ba) or call Nine Zero Seven Four Six Five Two Five Two One.
9393
9494- * *
9595
9696#### Arizona
9797
9898###### Arizona Department of Financial Institutions
115115
116116[Arkansas Securities Department](http://www.securities.arkansas.gov/page/364/money-services-how-to-file-a-complaint)
117117#1 Commerce Way, Suite 402
118118Little Rock, Arkansas 72202
119119
120120Tel: (501) 324-9260
121[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#367765727f5850597657445d575845574518515940)
121[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#96d7c5d2dff8f0f9d6f7e4fdf7f8e5f7e5b8f1f9e0)
122122
123123- * *
124124
125125#### California
126126
127127###### Department of Financial Protection and Innovation (DFPI)
128128
129If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, [1-866-275-2677](tel:+18662752677), by email at [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#086b67667b7d656d7a267b6d7a7e616b6d7b486c6e7861266b69266f677e), or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
129If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, [1-866-275-2677](tel:+18662752677), by email at [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#cdaea2a3beb8a0a8bfe3bea8bfbba4aea8be8da9abbda4e3aeace3aaa2bb), or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.
130130
131131- * *
132132
133133#### Colorado
134134
135135###### Colorado Division of Banking
145145
146146_All complaints must be submitted in writing_. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
147147
148148Colorado Division of Banking
1491491560 Broadway, Suite 975
150150Denver, CO 80202
151Email: [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#ca8e85988b9588aba4a1a3a4ad9dafa8b9a3beaf8ab9beabbeafe4a9a5e4bfb9)
151Email: [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#8dc9c2dfccd2cfece3e6e4e3eadae8effee4f9e8cdfef9ecf9e8a3eee2a3f8fe)
152152Website: [www.dora.colorado.gov/dob](https://banking.colorado.gov/consumers/file-a-complaint)
153153
154154- * *
155155
156156#### Connecticut
157157
161161
162162[Connecticut Department of Banking Consumer Credit Division](https://portal.ct.gov/DOB/Consumer/Consumer-Complaints/Money-Transmitter)
163163260 Constitution Plaza
164164Hartford, CT 06103-1800
165165
166166Tel: 860-240-8170
167[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#f69497989d9f9891d895999b869a979f988285b69582d8919980)
167[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#d7b5b6b9bcbeb9b0f9b4b8baa7bbb6beb9a3a497b4a3f9b0b8a1)
168168
169169- * *
170170
171171#### Delaware
172172
173173###### Delaware Office of the State Bank Commissioner
277277
278278[Indiana Department of Finance](https://www.in.gov/dfi/files/Complaint%20Form%202016-10.pdf)
27927930 South Meridian Street, Suite 300
280280Indianapolis, Indiana 46204
281281
282282Tel: 800-382-4880
283[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#debab8b7bdb1b3aeb2bfb7b0aaad9ebab8b7f0b7b0f0b9b1a8)
283[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#781c1e111b171508141911160c0b381c1e11561116561f170e)
284284
285285- * *
286286
287287#### Iowa
288288
289289###### Iowa Division of Banking
306306
307307[Kansas Office of the State Bank Commissioner](https://www.osbckansas.org/consumers/file-a-complaint/)
308308Attn: Consumer Affairs
309309700 SW Jackson, Suite 300
310310Topeka, KS 66603
311311
312[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#0d6e62607d616c6463797e4d627e6f6e666c637e6c7e23627f6a)
312[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#9efdf1f3eef2fff7f0eaeddef1edfcfdf5fff0edffedb0f1ecf9)
313313
314314- * *
315315
316316#### Kentucky
317317
318318###### Kentucky Department of Financial Institutions
335335To file a complaint, contact:
336336
337337[Louisiana Office of Financial Institutions](http://www.ofi.state.la.us/)
338338Post Office Box 94095
339339Baton Rouge, LA 70804-9095
340340
341Tel: (225) 925-4660 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#4f2c20223f232e26213b3c0f20292661232e61282039)
341Tel: (225) 925-4660 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#7b1814160b171a12150f083b141d1255171a551c140d)
342342
343343- * *
344344
345345#### Maine
346346
347347###### Department of Professional & Financial Regulation
393393
394394[Michigan Department of Insurance and Financial Services (DIFS)](https://www.michigan.gov/difs/0,5269,7-303-12902_12907---,00.html)
395395Office of Consumer Services
396396PO Box 30220
397397Lansing, MI 48909-7720
398398
399[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#7f1b16190c1c10120f131e16110b0c3f12161c1716181e1151181009)
399[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#1f7b76796c7c70726f737e76716b6c5f72767c7776787e7131787069)
400400
401401- * *
402402
403403#### Minnesota
404404
405405###### Minnesota Department of Commerce
408408
409409[Minnesota Department of Commerce](https://mn.gov/commerce/consumers/file-a-complaint/complaints/)
41041085 7th Place East, Suite 280
411411Saint Paul, MN 55101
412412
413413Tel: 800-657-3602
414[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#6e0d01001d1b030b1c401e1c011a0b0d1a0701002e1d1a0f1a0b400300401b1d)
414[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#3754585944425a524519474558435254435e5859774443564352195a59194244)
415415
416416- * *
417417
418418#### Mississippi
419419
420420###### Mississippi Department of Banking & Consumer Finance {
436436To file a complaint, contact:
437437
438438[Missouri Division of Finance](https://finance.mo.gov/consumers/consumer_complaint.php)
439439PO Box 716
440440Jefferson City, MO 65102-0716
441441
442Tel: 573-751-3242 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#75131c1b141b161035111a135b181a5b121a03)
442Tel: 573-751-3242 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#76101f181718151336121910581b1958111900)
443443
444444- * *
445445
446446#### Nebraska
447447
448448###### Nebraska Department of Banking and Finance
467467[State of Nevada Department of Business and Industry
468468Financial Institutions Division](https://fid.nv.gov/Resources/Resources/)
4694693300 W Sahara Avenue Suite 250
470470Las Vegas, NV 89102
471471
472472Tel: (866) 858-8951
473[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#cc8a85888fa3a1bca0ada5a2b8bf8caaa5a8e2bfb8adb8a9e2a2bae2b9bf)
473[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#d096999493bfbda0bcb1b9bea4a390b6b9b4fea3a4b1a4b5febea6fea5a3)
474474
475475- * *
476476
477477#### New Hampshire
478478
479479###### State of New Hampshire Banking Department
481481To file a complaint, contact:
482482
483483[State of New Hampshire Banking Department](https://www.nh.gov/banking/consumer-assistance/complaint.htm)
48448453 Regional Drive, Suite 200
485485Concord NH 03301
486486
487Tel: 1-800-735-2964 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#a0ccc5c7c1cce0c2c1cecbc9cec78ecec88ec7cfd6)
487Tel: 1-800-735-2964 [\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#fe929b999f92be9c9f9095979099d09096d0999188)
488488
489489- * *
490490
491491#### New Jersey
492492
493493###### New Jersey Division of Banking and Insurance
551551
552552[North Dakota Department of Financial Institutions](https://www.nd.gov/dfi/file-complaint)
5535532000 Schafer Street, Suite G
554554Bismarck, ND 58501-1204
555555
556556Tel: (701) 328-9933
557[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#aecac8c7eec0ca80c9c1d8)
557[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#a7c3c1cee7c9c389c0c8d1)
558558
559559- * *
560560
561561#### Ohio
562562
563563###### Ohio Department of Commerce Division of Financial Institutions
594594
595595[Oregon Division of Financial Regulation](https://dfr.oregon.gov/help/complaints-licenses/Pages/complaint-information.aspx)
596596PO Box 14480
597597Salem, OR 97309-0405
598598
599599Tel: 888-877-4894
600[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#f591969786db9193968698949c99b58681948190db9a87db8086)
600[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#5d393e3f2e73393b3e2e303c34311d2e293c293873322f73282e)
601601
602602- * *
603603
604604#### Pennsylvania
605605
606606###### Pennsylvania Department of Banking and Securities (DoBS)
639639
640640[South Carolina Department of Consumer Affairs](http://consumer.sc.gov/consumer-resources/consumer-complaints)
641641PO Box 5757
642642Columbia, SC 29250
643643
644644(800) 922-1594
645[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#acdfcfc8cfcdecdfcfcfc3c2dfd9c1c9de82cbc3da)
645[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#c3b0a0a7a0a283b0a0a0acadb0b6aea6b1eda4acb5)
646646
647647- * *
648648
649649#### Tennessee
650650
651651###### Tennessee Department of Financial Institutions
684684
685685[Utah Department of Financial Institutions](https://dfi.utah.gov/resources/helpful-links/file-a-complaint/)
686686P.O. Box 146800
687687Salt Lake City, Utah 84114-6800
688688
689689Tel: 801-538-8834
690[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#a8cbc7c5d8c4c9c1c6dcdb86cccec1e8dddcc9c086cfc7de)
690[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#93f0fcfee3fff2fafde7e0bdf7f5fad3e6e7f2fbbdf4fce5)
691691
692692- * *
693693
694694#### Vermont
695695
696696###### State of Vermont Department of Financial Regulation
699699
700700[State of Vermont Department of Financial Regulation](https://dfr.vermont.gov/consumers/file-complaint/banking)
70170189 Main Street
702702Montpelier, VT 05620-3101
703703
704704Tel: (888) 568-4547
705[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#254143570b474b4e464a4b565048405765534057484a4b510b424a53)
705[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#0a6e6c7824686461696564797f676f784a7c6f786765647e246d657c)
706706
707707- * *
708708
709709#### Virginia
710710
711711###### Virginia Bureau of Financial Institutions
714714
715715[Virginia Bureau of Financial Institutions](https://www.scc.virginia.gov/pages/File-a-Financial-Complaint)
716716Post Office Box 640
717717Richmond, VA 23218-0640
718718
719719Tel: (804) 371-9657
720[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#4e0c08071f3b2b3d3a2721203d0e3d2d2d6038273c292720272f60292138)
720[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#6220242b33170711160b0d0c11221101014c140b10050b0c0b034c050d14)
721721
722722- * *
723723
724724#### Washington
725725
726726###### Washington State Department of Financial Institutions
730730[Washington State Department of Financial Institutions](https://dfi.wa.gov/consumers/money-services-complaint)
731731Division of Consumer Services
732732P.O. Box 41200
733733Olympia, WA 98504-1200
734734
735735Tel: 1-877-RING DFI (1-877-746-4334)
736[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#4704140229212835242204282a372b262e2933340723212e69302669202831)
736[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#430010062d252c312026002c2e332f222a2d37300327252a6d34226d242c35)
737737
738738- * *
739739
740740#### West Virginia
741741
742742###### West Virginia Division of Financial Institutions
760760[Wyoming Division of Banking](http://wyomingbankingdivision.wyo.gov/how-to-file-a-complaint)
761761Hathaway Building, 2nd Floor
7627622300 Capitol Avenue
763763Cheyenne, WY 82002
764764
765765Tel: (307) 777-7797
766[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#6c4c1b15030105020b0e0d020705020b08051a051f0503022c1b1503420b031a)
766[\[email protected\]](https://squareup.com/cdn-cgi/l/email-protection#6747101e080a0e09000506090c0e0900030e110e140e080927101e0849000811)
767767
768768- * *
769769
770770### Payroll Receipt Information
771771
772772#### Florida
776776- * *
777777
778778#### Illinois
779779
780780For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227).
781781
782Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 3 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 3 days of the date of the receipt of funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have the right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at: Finance Department, 1455 Market Street, Suite 600, San Francisco, CA 94103.
782Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 3 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 3 days of the date of the receipt of funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted, you have the right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at: Finance Department, 1955 Broadway, Suite 600, Oakland CA 94612.
783783
784784- * *
785785
786786#### Minnesota
787787
788788For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Always be on the lookout for fraud. Please contact Square to report fraud or suspected fraud.
790790- * *
791791
792792#### New York
793793
794794For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227). Block, Inc. is a licensed money transmitter in New York.
795795
796Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted you have a right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at Finance Department, at 1455 Market Street, Suite 600, San Francisco, CA 94103.
796Right to Refund: You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Block, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equivalent amount of money to the person designated by you within 10 days of the date of the receipt of the funds from you unless otherwise instructed by you. If your instructions as to when the moneys shall be forwarded or transmitted are not complied with and the money has not yet been forwarded or transmitted you have a right to a refund of your money. If you want a refund, you must mail your written request to Block, Inc. at Finance Department, at 1955 Broadway, Suite 600, Oakland CA 94612.
797797
798798- * *
799799
800800#### Texas
801801
802802For assistance, visit the [Square Support Center](https://squareup.com/help/us/en) or contact Square at [1-888-727-0227](tel:+18887270227).