Privacy Policy

DATED 2026-04-13 · VERSION 20260501_rev01 · COMPARED WITH 20251101_rev01 · ARCHIVE SNAPSHOT

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1Effective as of 27 August 2025
1Your privacy is important. As of 13 April 2026 we've updated our Privacy Policy to include additional detail about our data processing.
22
3## 1\. About this Policy
3Effective as of 13 April 2026
44
5[1\. About this Policy]()
6
7[2\. Your personal data rights and controls]()
8
9[3\. Personal data we collect about you]()
10
11[4\. Our purpose for using your personal data]()
12
13[5\. Disclosing your personal data]()
14
15[6\. Data retention]()
16
17[7\. Transfer to other countries]()
18
19[8\. Keeping your personal data safe]()
20
21[9\. Children]()
22
23[10\. Privacy Request Metrics]()
24
25[11\. Changes to this Policy]()
26
27[12\. How to contact us]()
28
29## **1\. About this Policy**
30
531This Privacy Policy describes how we at Spotify USA Inc. process personal data of U.S. residents. From now on, we'll call it the 'Policy'.
632
733It applies to your use of:
834
935- all Spotify streaming services as a user. For example this includes:
1036 - your use of Spotify on any device
1137 - the personalization of your user experience. Watch [our personalization explainer video](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy) to learn more about this.
1238 - the infrastructure required to provide our services
1339 - connection of your Spotify account with another application
14 - both our free or paid streaming options (each a 'Service Option')
15- other Spotify services which include a link to this Policy. These include Spotify websites, Customer Service and the Community Site
40 - both our free or paid streaming options (each a '**Service Option**')
41- other Spotify services which include a link to this Policy. These include Spotify websites, Customer Service and the [Community Site](https://community.spotify.com/).
1642
17From now on, we'll collectively call these the 'Spotify Service'.
43From now on, we'll collectively call these the '**Spotify Service**'.
1844
1945From time to time, we may develop new or offer additional services. They'll also be subject to this Policy, unless stated otherwise when we introduce them. Our [California Notice at Collection](https://www.spotify.com/us/legal/notice-at-collection/) as required by the California Consumer Privacy Act applies to residents of California. If you are a resident of California, you should read this notice together with this Policy.
2046
21This Policy is not...
47**This Policy is _not_...**
2248
2349- the Spotify [Terms of Use](https://www.spotify.com/legal/end-user-agreement/), which is a separate document. The Terms of Use outline the legal contract between you and Spotify for using the Spotify Service. It also describes the rules of Spotify and your user rights
2450- about your use of other Spotify services which have their own privacy policy, such as Megaphone.
2551
26Other resources and settings
52**Other resources and settings**
2753
2854Key information about your personal data is right here in this Policy. However, you might want to take a look at our other privacy resources and controls:
2955
30- [Safety & Privacy Center](https://www.spotify.com/us/safetyandprivacy): A user-friendly hub with summaries of key topics and helpful videos. It includes the 'Your Privacy Controls' video which shows you how to exercise your user rights and make choices about the way we process your data. See [Section 2 'Your personal data rights and controls]()' for more on user rights.
31- [Account Privacy](https://www.spotify.com/account/privacy/): Control the processing of certain personal data, including tailored advertising.
32- [Notification Settings](https://www.spotify.com/account/notifications/) Set which marketing communications you get from Spotify.
56- [Safety & Privacy Center](https://www.spotify.com/us/safetyandprivacy): A user-friendly hub with summaries of key topics and helpful videos. It includes the 'Your Privacy Controls' video which shows you how to exercise your user rights and make choices about the way we process your data. See [Section 2 'Your personal data rights and controls']() for more on user rights.
57- [Account Privacy](https://www.spotify.com/account/privacy/): Control the processing of certain personal data.
58- [Notification Settings](https://www.spotify.com/account/notifications/): Set which marketing communications you get from Spotify.
3359- Settings (found in the Desktop and Mobile versions of Spotify): Control certain aspects of the Spotify Service such as 'Social' or 'Explicit Content'. On the 'Social' setting, you can:
3460 - start a Private session
3561 - choose whether to share what you listen to on Spotify with your followers
3662 - choose whether to show your recently played artists on your public profile
3763 - turn off messaging with other users (if messaging is available in your market)
3864
3965On the 'Explicit Content' setting you can control whether explicit-rated content can be played on your Spotify account.
4066
4167- [Cookies Policy](https://www.spotify.com/legal/cookies-policy/): Information on how we use cookies and how to manage your cookie preferences. Cookies are files saved on your phone, tablet or computer when you visit a website.
4268
43## 2\. Your personal data rights and controls
69## **2\. Your personal data rights and controls**
4470
4571Certain U.S. states have adopted privacy laws that give certain rights to individuals over their personal data. We provide these rights to all residents of the U.S., regardless of where they live.
4672
4773The table below explains:
4874
4975- your rights
5076- how to exercise them
5177
5278You can also watch our video about [Your Privacy Controls](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy). You will not receive discriminatory treatment for exercising any of your privacy rights.
5379
5480|
55It's your right to..
81**It's your right to..**
5682
5783 |
5884
59How?
85**How?**
6086
6187 |
6288| --- | --- |
6389|
6490
65Be informed
91**Be informed**
6692
6793 |
6894
69Be informed of the personal data we process about you and how we process it.
95**Be informed of the personal data we process about you and how we process it.**
7096
7197 |
7298
7399We inform you:
74100
75101- through this Policy
76102- through information provided to you as you use the Spotify Service
77103- by answering your specific questions and requests when you [contact us]()
78104
79105 |
80106|
81107
82Know/
108**Know/Access**
83109
84Access
85
86110 |
87111
88Request to know and access the personal data we process about you.
112**Request to know and access the personal data we process about you.**
89113
90114 |
91115
92116To request a copy of your personal data from Spotify, either:
93117
94118- use the 'Download your data' tool on your [Account Privacy](https://www.spotify.com/account/privacy/) page, or
96120
97121When you download your data you will receive the information about your data that Spotify has to provide under applicable laws. If you would like more information about how we process your personal data, you can [contact us]().
98122
99123 |
100124|
101125
102Correction
126**Correction**
103127
104128 |
105129
106Request that we amend or update your personal data where it's inaccurate.
130**Request that we amend or update your personal data where it's inaccurate.**
107131
108132 |
109133
110134You can edit your User Data under 'Edit profile' in your account or by [contacting us]().
111135
112136 |
113137|
114138
115Deletion
139**Deletion**
116140
117141 |
118142
119Request that we delete certain of your personal data.
143**Request that we delete certain of your personal data.**
120144
121145Please note there are situations where Spotify is unable to delete your data, for example when:
122146
123147- it's still necessary to process the data for the purpose we collected it for
124148- we have an overriding interest in continuing to process the data, for example where we need the data to protect our services from fraud
125149- Spotify has a legal obligation to keep the data, or
126150- Spotify needs the data to establish, exercise or defend legal claims. For example, if there's an unresolved issue relating to your account
127151
128152 |
129153
130154There are several ways you can delete personal data from Spotify:
131155
132- to remove audio content you have saved, select the relevant content and choose to remove it. For example you can remove a track from your playlist or remove an artist you've saved to your Library
133- to request deletion of your account data from Spotify and close your account, follow the steps on our [support page](https://support.spotify.com/article/close-account/). This data includes your User Data, Usage Data and other data listed in [Section 3 'Personal data we collect about you']()
156- to remove audio content you have saved, select the relevant content and choose to remove it. For example you can remove a track from your playlist or remove an artist you've saved to your library
157- to request deletion of your account data from Spotify and close your account, follow the steps on our [support page](https://support.spotify.com/article/close-account/). This data includes your User Data, Usage Data and other data listed in [Section 3 'Personal data we collect about you]()'
134158- for any other deletion requests, you can [contact us]() or reach out to customer support via our [chat bot](https://support.spotify.com/us/contact-spotify-privacy/)
135159
136160 |
137161|
138162
139Opt-out of tailored advertising
163**Opt-out of tailored advertising**
140164
141165 |
142166
143Request to opt out of the processing of your personal data for tailored advertising.
167**Request to opt out of the processing of your personal data for tailored advertising.**
144168
145169For more information about our processing for these purposes, see the section 'Tailored advertising controls' below.
146170
147171 |
148172
149You can exercise your right to opt out on your [Account Privacy](https://www.spotify.com/account/privacy/) page under 'Tailored Ads'.
173You can exercise your right to opt out through the '[Tailored Ads](https://www.spotify.com/account/privacy/)' setting.
150174
151175If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices'](https://www.spotify.com/us/legal/privacy-policy/) link at the footer of our website.
152176
153177 |
154178|
155179
156Data portability
180**Data portability**
157181
158182 |
159183
160Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.
184**Request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party's service.**
161185
162186 |
163187
164188For information about how to exercise the right to portability, see 'Know/Access' above.
165189
166190 |
167191|
168192
169Not be subject to automated decision making
193**Not be subject to automated decision making**
170194
171195 |
172196
173Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.
197**Not be subject to a decision based solely on automated decision making (decisions without human involvement), including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.**
174198
175199 |
176200
177201Spotify does not carry out this type of automated decision making in the Spotify Service.
178202
179203 |
180204|
181205
182Withdrawal of consent
206**Withdrawal of consent**
183207
184208 |
185209
186Withdraw your consent to us collecting or using your personal data.
210**Withdraw your consent to us collecting or using your personal data.**
187211
188212You can do this if Spotify is processing your personal data solely based on your consent.
189213
190214 |
191215
192216To withdraw your consent, you can:
194218• adjust the relevant control on Spotify
195219
196220• [contact us]()
197221
198222 |
199223
200Verifying requests, generally
224**Verifying requests, generally**
201225
202226To verify a request to know, request to delete, and request to correct, we ask you to provide certain details related to your Spotify account. Please note, if you do not have a Spotify account we will not have enough information about you to verify your identity and respond to your requests, as we do not keep sufficient information necessary to re-identify and link you to a prior visit to the Spotify Service where data may have been collected. As such, we will be unable to verify and honor your requests.
203227
204Household requests
228**Household requests**
205229
206230If all the members of a household make an access, correction or deletion request, we will respond as if the requests are individual requests.
207231
208Requests made through agents
232**Requests made through agents**
209233
210234You may designate, in writing or through a power of attorney (in accordance with local law), an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof you have authorized it to act on your behalf, and we may need you to verify your identity directly with us.
211235
212Appeals process
236**Appeals process**
213237
214238If your request is denied you may have the right to appeal the denial in accordance with the instructions provided to you when the denial was made.
215239
216#### Tailored advertising controls
240#### **Tailored advertising controls**
217241
218242What is tailored advertising?
219243
220- This is when we use information about your use of our services and other websites and mobile apps to tailor ads to be more relevant to you. This is also known as interest based advertising, targeted advertising, or 'sharing' for purposes of cross-context behavioural advertising.
244- This is when we use information about your use of our services and other websites and mobile apps to tailor ads to be more relevant to you. This is also known as interest based advertising, targeted advertising, or 'sharing' for purposes of cross-context behavioral advertising.
221245- An example of tailored advertising is when an advertising partner provides us with information indicating that you may be interested in cars. This could enable us to show you ads about cars.
222246
223247How to control tailored advertising:
224248
225- You can control tailored advertising on your [Account Privacy](https://www.spotify.com/account/privacy/) page under 'Tailored Ads'.
249- You can control tailored advertising through the '[Tailored Ads](https://www.spotify.com/account/privacy/)' setting.
226250- If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices'](https://www.spotify.com/us/legal/privacy-policy/) link at the footer of our website.
227251- You can also control tailored advertising for some podcasts using the link in the episode's show description. This applies where the content provider inserts advertising into the podcast to fund it. The hosting provider, which might not be Spotify, manages these controls for the podcast.
228252- You can also visit our services via a browser with a recognized opt-out preference signal enabled, such as the Global Privacy Control (GPC). If you use a preference signal you may need to renew your preferences if you visit the Spotify Service with another device or browser, or if you clear your cookies.
229253
230If you are 'opted out' of tailored advertising on your [Account Privacy](https://www.spotify.com/account/privacy/) page, you will receive less relevant advertising, including on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in podcasts). This type of advertising is based on your registration information and what you are currently listening to on our services. For example, if you are listening to a cooking podcast, you may hear an ad for a food processor.
254If you are 'opted out' of tailored advertising, you will receive less relevant advertising, including on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in podcasts). This type of advertising is based on your registration information and what you are currently listening to on our services. For example, if you are listening to a cooking podcast, you may hear an ad for a food processor.
231255
232256Appropriate age for tailored advertising:
233257
234- Younger users may have tailored advertising turned off by default. When you reach the appropriate age, you will start to receive tailored advertising . When this happens, you will receive a message within the Spotify Service to let you know. This message will contain a link to the [Account Privacy](https://www.spotify.com/account/privacy/) page where you can change your preferences or 'opt-out' of tailored advertising at any time under Tailored Ads.
258- Younger users may have tailored advertising turned off by default. When you reach the appropriate age, you will start to receive tailored advertising. When this happens, you will receive a message within the Spotify Service to let you know. This message will contain a link to the [Tailored Ads](https://www.spotify.com/account/privacy/) setting where you can change your preferences or 'opt-out' of tailored advertising at any time.
235259
236## 3\. Personal data we collect about you
260## **3\. Personal data we collect about you**
237261
238262These tables set out the categories of personal data we collect from you. You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy).
239263
240264|
241Collected when you sign up for the Spotify Service or when you update your account
265**Collected when you sign up for the Spotify Service or when you update your account**
242266
243267 |
244268| --- |
245269|
246270
247Categories
271**Categories**
248272
249273 |
250274
251Description
275**Description**
252276
253277 |
254278|
255279
256280User Data
257281
258282 |
259283
260284Personal data that we need to create your Spotify account and that enables you to use the Spotify Service.
261285
262286The type of data collected and used depends on the type of Service Option you have. It also depends on how you create your account, the country you are in, and if you use third party services to sign in. This may include your:
263287
264- profile name
288- display name
265289- email address
266290- password
267291- phone number
268292- date of birth
269293- gender
270294- street address (see further details below)
271295- country
272296- university/college (for Spotify Premium Student)
273297- estimated or confirmed age from an Age Check by a third party provider
274298
275299We receive some of this data from you e.g. from the sign up form or account page.
276300
277We also collect some of this data from your device e.g. country or region. For more information about how we collect and use this data, see 'Your general (non-precise) location' in the Usage Data category.
301We also collect some of this data from your device e.g. country or region. For more information about how we collect and use this data, see '[Your general (non-precise) location]()' in the Usage Data category.
278302
279303 |
280304|
281305
282306Street Address Data
283307
286310We may ask for and process your street address for the following reasons:
287311
288312- to check eligibility for a Service Option
289313- to deliver notices which are required by law
290314- to deliver support options
291315- for billing and tax administration
292- to deliver physical goods or gifts which you have requested
316- to deliver physical goods or gifts which you have purchased or requested
293317
294318In some cases, we may use a third party application to help you verify your address, such as Google Maps.
295319
296320 |
297321
298| Collected through your use of the Spotify Service |
322|
323**Collected through your use of the Spotify Service**
324
325 |
299326| --- |
300327|
301Categories
302328
329**Categories**
330
303331 |
304332
305Description
333**Description**
306334
307335 |
308336|
309337
310338Usage Data
311339
312340 |
313341
314342Personal data collected and processed about you when you're accessing or using the Spotify Service.
315343
316There are a few types of information this includes, listed in the following sections.
344This includes information such as:
317345
318Information about how you use Spotify
346**Information about how you use Spotify**
319347
320Examples include:
348Examples:
321349
322350- information about your Spotify Service Option
323351- your actions with the Spotify Service (including date and time), such as:
324352 - search queries
325353 - streaming history
326354 - playlists you create
327355 - your library
328356 - browsing history
329357 - account settings
330358 - interactions with other Spotify users
331- your use of third party services, devices and applications in connection with the Spotify Service
359 - prompts in AI powered features
360 - transcripts
361 - engagement with ads
362 - your use of third party services, devices and applications in connection with the Spotify Service
332363- inferences (i.e., our understanding) of your age, interests and preferences based on your usage of the Spotify Service
333364- content you provide when participating in Spotify promotions, such as contests or sweepstakes
334365- content you post to any part of the Spotify Service. For example: images, audio, text, titles, descriptions, communications, and other types of content
335366
336Your technical data
367**Your technical data**
337368
338369Examples include:
339370
340371- URL information
341372- online identifiers such as [cookie data](https://www.spotify.com/legal/cookies-policy/) and IP addresses
342373- information about the devices you use such as:
351382 - Spotify application version
352383- information which enables us to discover and connect with third party devices and applications. Examples of this information are the device name, device identifiers, brand and version. Examples of third party devices and applications are:
353384 - devices on your wifi network (such as speakers) which can connect to the Spotify Service
354385 - devices your operating system makes available when connecting via Bluetooth, plugin, and installation
355386 - Spotify partner applications to determine whether the application is installed on your device
356387
357Your general (non-precise) location
388**Your general (non-precise) location**
358389
359Your general location includes country, region or state. We may learn this from technical data (e.g. your IP address, language setting of your device) or payment currency.
390Your general location includes country, region, state or city. We may learn this from technical data (e.g. your IP address, language setting of your device) or payment currency.
360391
361392We need this to:
362393
363394- meet geographic requirements in our agreements with the owners of content on the Spotify Service
364- deliver content and advertising that's relevant to you
395- deliver content, advertising and recommendations that are relevant to you
365396
366Your device sensor data
397**Your device sensor data**
367398
368399Motion-generated or orientation-generated device sensor data if needed to provide features of the Spotify Service that require this data. This is data which your device collects about the way you move or hold your device.
369400
370401 |
371402
372403|
373Additional data you may choose to give us
404**Additional data you may choose to give us**
374405
375406 |
376407| --- |
377408|
378409
379Categories
410**Categories**
380411
381412 |
382413
383Description
414**Description**
384415
385416 |
386417|
387418
388419Voice Data
389420
390421 |
391422
392If voice features are available in your market and where you've chosen to use a voice feature, we collect and process voice data. Voice data means audio recordings of your voice and transcripts of those recordings.
423If voice features are available in your market and you've chosen to use a voice feature, we collect and process voice data. Voice data means audio recordings of your voice.
393424
394425 |
395426|
396427
397428Message Data
398429
404435|
405436
406437Age Check Data
407438
408439 |
409440
410Age Check Data is the data you provide if you use an Age Check powered by a third party provider on Spotify ("Age Check"). This includes:
441Age Check Data is the data you provide if you (i) choose to use a feature that is subject to an Age Check or (ii) are a parent or legal guardian providing parental consent for a Managed Account ("Age Check"). Examples of Age Check methods we use, which are powered by a third party provider, are:
411442
412- Facial age estimation: a photo of your face which is used to estimate your age
413- Identity document verification: photos of your face and ID which are used to confirm your age and to verify that the ID belongs to you
443- identity document verification: a photo of your identity document is used to confirm your age. In some cases, we may also use a photo of your face to verify that your ID belongs to you
444- facial age estimation: a photo of your face which is used to estimate your age
414445
415Where Age Check Data is collected, we will obtain your consent and provide notice of the third party policies that apply to the processing of such data. All Age Check Data is deleted immediately after the Age Check.
446All Age Check Data is deleted immediately after the Age Check.
416447
417448 |
418449|
419450
420451Payment and Purchase Data
421452
422453 |
423454
424If you make any purchases from Spotify or sign up for a paid Service Option or a trial, we will need to process your payment data.
455If you make any purchases from Spotify or sign up for certain Service Options or a trial, we will need to process your payment data.
425456
426457The exact personal data collected and used will vary depending on the payment method. It will include information such as:
427458
428459- name
429460- date of birth
430461- payment method type (e.g. credit or debit card)
431- if using a debit or credit card, the card type, expiration date, and certain digits of your card number. Note: For security, we never store your full card number
462- if using a debit or credit card, the card type, expiry date and certain digits of your card number. Note: For security, Spotify never stores your full card number
432463- ZIP/postal code
433464- mobile phone number
434465- details of your purchase and payment history
435466
436467 |
437468|
443474When you respond to a survey or take part in user research, we collect and use the personal data you provide as described in the survey or research.
444475
445476 |
446477
447478We receive some of the data mentioned above from third parties. The below table describes the categories of those third parties.
448479
449| Third party sources that we receive your data from |
480|
481**Third party sources that we receive your data from**
482
483 |
450484| --- |
451485|
452Categories of third parties
453486
487**Categories of third parties**
488
454489 |
455490
456Description
491**Description**
457492
458493 |
459494
460Data categories
495**Data categories**
461496
462497 |
463498|
464499
465500Authentication partners
466501
551586|
552587
553588Advertising and marketing partners
554589
555590 |
556591
557We receive inferences from certain advertising or marketing partners. These inferences are the partners' understanding of your interests and preferences.
592We receive data about you from certain advertising or marketing partners, including device identifiers such as hashed contact information. They also provide us with inferences, which are the partners' understanding of your interests and preferences.
558593
559This allows us to deliver more relevant ads and marketing.
594This allows us to deliver more relevant ads and marketing, and measure their performance.
560595
561596 |
562597
563598Usage Data
564599
565600 |
578613Usage Data
579614
580615 |
581616
582617If you download the Spotify mobile app and try Spotify using a logged out user experience, we will collect limited information about your usage of the Spotify Service, including Usage Data. We do this to understand how you are accessing and using the Service. We also do this to ensure we provide the right experience for you, for example based on your country or region. If you decide to create a Spotify account to experience our service in full, then we will combine this data with your Spotify account data.
583618
584## 4\. Our purpose for using your personal data
619## **4\. Our purpose for using your personal data**
585620
586621The table below sets out:
587622
588623- our purpose for processing your personal data
589624- categories of personal data which we use for each purpose. See more about these categories in [Section 3 'Personal data we collect about you']()
590625
591| Purpose for processing your data
592 | Categories of personal data used for the purpose
626You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy).
627
628|
629**Purpose for processing your data**
630
593631 |
632
633**Categories of personal data used for the purpose**
634
635 |
594636| --- | --- |
595637|
638
596639To provide the Spotify Service.
597640
598641For example, when we use your personal data to:
599642
600set up an account for you
643- set up an account for you
644- personalize your account including your content recommendations, or
645- provide the Spotify app when you download it onto your device,
646- enable you to share a link to Spotify content with someone else, or
647- provide an age-appropriate experience, or
648- provide various optional features of the Spotify Service
601649
602• personalize your account
603
604• provide the Spotify app when you download it onto your device,
605
606• enable you to share a link to Spotify content with someone else, or
607
608• provide an age-appropriate experience, or
609
610• provide various optional features of the Spotify Service
611
612650 |
613651
614652- User Data
615653- Street Address Data
616654- Usage Data
617655- Voice Data
636674|
637675
638676To evaluate and develop new features, technologies, and improvements to the Spotify Service. This includes development and training of algorithmic and machine learning models, which help us to keep our service safe and enhance our users' experience. For example:
639677
640678For example:
641679
642• to help us develop and improve our personalized recommendations
680- to help us develop and improve our personalized recommendations
681- to help analyze how our users react to a particular new feature and see whether we should make any changes
682- so we can build AI features such as AI DJ and AI playlist
683- to help us enforce our [User Guidelines](https://www.spotify.com/legal/user-guidelines/), [Platform Rules](https://www.spotify.com/safetyandprivacy/platform-rules) and [Spotify for Creators Community Guidelines](https://support.spotify.com/creators/article/spotify-for-creators-community-guidelines/).
643684
644• to help analyze how our users react to a particular new feature and see whether we should make any changes
645
646• so we can build AI features such as AI DJ and AI playlist
647
648• to help us enforce our User Guidelines, Platform Rules and Spotify for Creators Community Guidelines.
649
650685 |
651686
652687- User Data
653688- Usage Data
654689- Voice Data
655690- Survey and Research Data
658693|
659694
660695For marketing or advertising purposes.
661696
662697For example:
663698
664• when we use your personal data to tailor advertising to your interests, or
699- when we use your personal data to tailor advertising to your interests, or
700- when we send you email marketing
665701
666• when we send you email marketing
667
668702 |
669703
670704- User Data
671705- Usage Data
672706- Survey and Research Data
673707
675709|
676710
677711To comply with a legal obligation that we are subject to.
678712
679713This might be:
680714
681• an obligation under the law of the country / region you are in
715- an obligation under the law of the country/region you are in
716- Swedish law (because of our headquarters in Sweden), or
717- EU law that applies to us
682718
683• Swedish law (because of our headquarters in Sweden), or
719For example, when we use your date of birth when required for age assurance purposes.
684720
685• EU law that applies to us
686
687For example, when we use your date of birth when required for age verification purposes.
688
689721 |
690722
691723- User Data
692724- Street Address Data
693725- Usage Data
694726- Voice Data
696728- Payment and Purchase Data
697729- Survey and Research Data
698730
699731 |
700732|
701733
702To comply with a request from law enforcement, courts, or other competent authorities.
703
704 |
705
706- User Data
707- Street Address Data
708- Usage Data
709- Voice Data
710- Message Data
711- Payment and Purchase Data
712- Survey and Research Data
713
714 |
715|
716
717734To fulfill contractual obligations with third parties.
718735
719736For example, when we provide pseudonymized data about our users' listening because we have an agreement with a Spotify rightsholder to do so.
720737
721738Pseudonymized data means that your data is identified by a code rather than your name or other directly identifying information.
722739
811828- Usage Data
812829- Voice Data
813830- Survey and Research Data
814831
815832 |
816833
817## 5\. Disclosing your personal data
834## **5\. Disclosing your personal data**
818835
819836This section sets out who receives personal data which is collected or generated through your use of the Spotify Service.
820837
821838**Publicly available information**
822839
823840The following personal data will always be publicly available on the Spotify Service (except to any user you have blocked):
839856
840857We will only disclose the following personal data with those outlined in the table below
841858
842859- where you have chosen to use a Spotify Service feature, or a third party application, service or device, and we need to disclose personal data to enable this, or
843860- if you otherwise grant us your permission to disclose the personal data. For example, you can do it by selecting the appropriate setting in the Spotify Service or by giving your consent.
844861
845| Categories of recipients
862|
863**Categories of recipients**
864
846865 |
847Categories of data you can choose to share
848866
849 | Reason for choosing to share
867**Categories of data you can choose to share**
868
850869 |
870
871**Reason for choosing to share**
872
873 |
851874| --- | --- | --- |
852875|
853876
854877Third party applications, services and devices you connect to your Spotify account
855878
856879 |
857880
858• User Data
881- User Data
882- Usage Data
859883
860• Usage Data
861
862884 |
863885
864886To connect your Spotify account, or so that you can use the Spotify Service in connection with third party applications, services or devices.
865887
866888Examples of such third party applications, services and devices include:
867889
868• social media applications
890- social media applications
891- speaker devices
892- televisions
893- automotive platforms
894- voice assistants
869895
870• speaker devices
871
872• televisions
873
874• automotive platforms
875
876• voice assistants
877
878896You can see and remove many third party connections under '[Apps](https://www.spotify.com/account/apps/)' in your account.
879897
880898 |
881899|
882900
883901Support community
884902
885903 |
886904
887• User Data
905- User Data
888906
889907 |
890908
891909To enable you to use the [Spotify Support Community service](https://community.spotify.com/).
892910
893911When you register for an account on the Spotify Support Community, we'll ask you to create a profile name. This will be publicly displayed to anyone who uses the Spotify Support Community. We'll also display any questions or comments you post.
898916Other Spotify users
899917
900918 |
901919
902920- User Data
903921- Usage Data
904- Voice Data
905922- Message Data
906923
907924 |
908925
909926To share information about your use of the Spotify Service with other Spotify users. These could include your followers on Spotify.
910927
914931|
915932
916933Artists and record labels
917934
918935 |
919936
920• User Data
937- User Data
921938
922939 |
923940
924941To receive news or promotional offers from artists, record labels or other partners.
925942
926943You may choose to share your User Data for this purpose when you sign up to the Spotify Service. You'll always have the option to change your mind and [withdraw your consent at any time](https://www.spotify.com/account/profile/).
928945 |
929946
930947**Information we may disclose**
931948
932949See this table for details of who we disclose to and why.
933950
934| Categories of recipients
935 | Categories of data
936 | Reason for disclosing
951|
952**Categories of recipients**
953
937954 |
955
956**Categories of data**
957
958 |
959
960**Reason for disclosing**
961
962 |
938963| --- | --- | --- |
939964|
965
940966Service providers
941967
942968 |
943969
944970- User Data
945971- Street Address Data
953979 |
954980
955981So they can provide their services to Spotify.
956982
957983These service providers include those we hire to:
958984
959• give customer support
985- give customer support
986- operate the technical infrastructure we need to provide the Spotify Service
987- assist in protecting and securing our systems and services (e.g. Google's reCAPTCHA)
988- help market Spotify's (and our partners') products, services, events and promotions
989- verify your eligibility for certain types of Service Options (e.g., Spotify Premium Student)
960990
961• operate the technical infrastructure we need to provide the Spotify Service
962
963• assist in protecting and securing our systems and services (e.g. Google's reCAPTCHA)
964
965• help market Spotify's (and our partners') products, services, events and promotions
966
967• verify your eligibility for certain types of Service Options (e.g., Spotify Premium Student)
968
969991 |
970992|
971993
972994Payment partners
973995
974996 |
975997
976• User Data
998- User Data
999- Payment and Purchase Data
9771000
978• Payment and Purchase Data
979
9801001 |
9811002
9821003So they can process your payments, and for anti-fraud purposes.
9831004
9841005 |
9851006|
9861007
9871008Advertising partners
9881009
9891010 |
9901011
991• User Data
1012- User Data
1013- Usage Data
9921014
993• Usage Data
994
9951015 |
9961016
9971017So they can help us deliver more relevant advertising to you on the Spotify Service, and help measure the effectiveness of ads.
9981018
9991019For example, our ad partners help us facilitate tailored advertising.
10001020
1001With respect to Spotify Service users under the age of 18, we do not disclose personal data to advertising partners by default.
1002
10031021 |
10041022|
10051023
10061024Marketing Partners
10071025
10081026 |
10091027
1010• User Data
1028- User Data
1029- Usage Data
10111030
1012• Usage Data
1013
10141031 |
10151032
10161033To promote Spotify with our partners. We disclose certain User Data and Usage Data to these partners where necessary to:
10171034
1018• enable you to participate in Spotify promotions, including trials or other bundled offers
1035- enable you to participate in Spotify promotions, including trials or other bundled offers
1036- to promote Spotify in media and advertising published on other online services
1037- help us and our partners to measure the effectiveness of Spotify promotions
10191038
1020• to promote Spotify in media and advertising published on other online services
1021
1022• help us and our partners to measure the effectiveness of Spotify promotions
1023
10241039Examples of partners include:
10251040
1026• marketing or sponsorship partners
1041- marketing or sponsorship partners
1042- websites and mobile apps who sell us advertising space on their services
1043- device, app and mobile partners who also offer Spotify promotions
10271044
1028• websites and mobile apps who sell us advertising space on their services
1029
1030• device, app and mobile partners who also offer Spotify promotions
1031
10321045Our partners may also combine the personal data we disclose to them with other data they collect about you, e.g. your use of their services. We and our partners may use this information to present you with offers, promotions, or other marketing that we think you'll find relevant.
10331046
10341047With respect to Spotify Service users under the age of 18, we do not disclose personal data to marketing partners by default.
10351048
10361049 |
10371050|
10381051
10391052Ticketing and event partners
10401053
10411054 |
10421055
1043• User Data
1056- User Data
10441057
10451058 |
10461059
10471060For every event for which we sell tickets, we will need to disclose your name, email or other order details to our event partners such as ticketing agent or venue box office where the event is taking place so that you can check-in as a verifiable guest who purchased tickets through Spotify's ticketing platform.
10481061
10491062 |
10501063|
10511064
10521065Podcast Hosting Platforms
10531066
10541067 |
10551068
1056• Usage Data
1069- Usage Data
10571070
10581071 |
10591072
10601073Hosting platforms host podcasts so that they can deliver them to you. We disclose certain data, such as your IP address, to the podcast hosting platforms when you play a podcast. We also allow you to stream podcasts available from other hosting platforms not owned by Spotify.
10611074
10621075Podcast providers should explain in the show or episode description which platform is hosting the podcast. See the hosting platform's own privacy policy for how they use data disclosed to them.
10651078|
10661079
10671080Academic researchers
10681081
10691082 |
10701083
1071• User Data
1084- User Data
1085- Usage Data
10721086
1073• Usage Data
1074
10751087 |
10761088
10771089For activities such as statistical analysis and academic study, but only in a pseudonymized format.
10781090
10791091 |
10801092|
10941106 |
10951107
10961108To carry out our daily business operations and so we can maintain, improve and provide the Spotify Service and acquired companies' services to you.
10971109
10981110For example:
10991111
1100• enabling our employees who work for different group companies to develop and improve features for the Spotify Service
1112- enabling our employees who work for different group companies to develop and improve features for the Spotify Service
1113- disclosing data to our measurement companies to measure the effectiveness of ad campaigns that run on the Spotify Service
1114- disclosing data to our podcast companies to better understand user listening trends
11011115
1102• disclosing data to our measurement companies to measure the effectiveness of ad campaigns that run on the Spotify Service
1103
1104• disclosing data to our podcast companies to better understand user listening trends
1105
11061116 |
11071117|
11081118
1109Law enforcement and other authorities, or other parties to litigation
1110
1111 |
1112
1113- User Data
1114- Street Address Data
1115- Usage Data
1116- Voice Data
1117- Payment and Purchase Data
1118- Survey and Research Data
1119- Message Data
1120
1121 |
1122
1123When we believe in good faith it's necessary for us to do so, for example:
1124
1125- to comply with a legal obligation
1126- to respond to a valid legal process (such as a search warrant, court order, or subpoena)
1127- for our own or a third party's justifiable interest, relating to:
1128 - national security
1129 - law enforcement
1130 - litigation (a court case)
1131 - criminal investigation
1132 - protecting someone's safety
1133 - preventing death or imminent bodily harm
1134
1135 |
1136|
1137
11381119Purchasers of our business
11391120
11401121 |
11411122
11421123- User Data
11431124- Street Address Data
11531134If we were to sell or negotiate to sell our business to a buyer or possible buyer.
11541135
11551136In this case, we may transfer your personal data to a successor or affiliate as part of that transaction.
11561137
11571138 |
11581139
1159## 6\. Data retention
1140**Courts and Authorities:** We may process and share your personal data to comply with a request from courts, authorities, parties to litigation, or other authorized third parties. We will do so when we believe in good faith it is necessary, including:
11601141
1142- to comply with a legal obligation
1143- to respond to a valid legal process (such as a search warrant, court order, or subpoena)
1144- for our own or a third party's justifiable interest such as criminal investigations, litigation, protecting someone's safety, or preventing death or imminent bodily harm
1145
1146The categories of personal data processed or shared will depend on the nature of the specific request.
1147
1148## **6\. Data retention**
1149
11611150We keep your personal data only as long as necessary to provide you with the Spotify Service and for Spotify's legitimate and essential business purposes, such as:
11621151
11631152- maintaining the performance of the Spotify Service
11641153- making data-driven business decisions about new features and offerings
11651154- complying with our legal obligations
11661155- resolving disputes
11671156
11681157Here are some of the categories of our retention periods, and the criteria we use to determine them:
11691158
11701159- **Data retained until you remove it**
11711160
1172It's your right to request that we delete certain of your personal data. See the section on 'Deletion' in [Section 2 'Your personal data rights and controls']() for more information, and the circumstances in which we can act on your request.
1161It's your right to request that we delete certain of your personal data. See the section on '[Deletion]()' in [Section 2 'Your personal data rights and controls']() for more information, and the circumstances in which we can act on your request.
11731162
11741163You can also delete certain personal data directly from the Spotify Service: for example, you can edit or delete your profile picture. Where users are able to see and update the personal data themselves, we keep the information for as long as the user chooses unless one of the limited purposes described below applies.
11751164
11761165- **Data that expires after a specific period of time**
11771166
11781167We have set certain retention periods so that some data expires after a specific period of time. For example, personal data you may input as part of search queries is generally deleted after 90 days.
11841173- **Data retained for extended time periods for limited purposes**
11851174
11861175After your account is deleted, we keep some data for a longer time period but for very limited purposes. For example, we may be subject to legal or contractual obligations that require this. These may include mandatory data retention laws, government orders to preserve data relevant to an investigation, or data kept for the purposes of litigation. We may also keep data that has been removed from the Spotify Service for a limited period of time. This could be:
11871176
11881177- to help ensure user safety, or
11891178- to protect against harmful content on our platform.
1190- Age Check Data is deleted immediately after your Age Check is complete.
1179- **Age Check Data** is deleted immediately after your Age Check is complete.
11911180
1192This helps us investigate potential breaches of our [User Guidelines](https://www.spotify.com/legal/user-guidelines/) and [Platform Rules](https://www.spotify.com/platform-rules/). On the other hand, we will remove unlawful content if the law requires us to do so.
1181## **7\. Transfer to other countries**
11931182
1194## 7\. Transfer to other countries
1195
11961183Because of the global nature of our business, Spotify transfers personal data internationally with Spotify group companies, subcontractors and partners when carrying out the activities described in this Policy.
11971184
11981185Whenever we transfer personal data internationally, we use tools to make sure the data transfer complies with applicable law.
11991186
12001187We also identify and use additional protections as appropriate for each data transfer. For example, we use:
12011188
12021189- technical protections, such as encryption and pseudonymization
12031190- policies and processes to challenge disproportionate or unlawful government authority requests
12041191
1205## 8\. Keeping your personal data safe
1192## **8\. Keeping your personal data safe**
12061193
12071194We're committed to protecting our users' personal data. We put in place appropriate technical and organizational measures to help protect the security of your personal data. However, be aware that no system is ever completely secure.
12081195
12091196We have put various safeguards in place to guard against unauthorized access and unnecessary retention of personal data in our systems. These include pseudonymization, encryption, access, and retention policies.
12101197
12111198To protect your user account, we encourage you to:
12191206You can log out of Spotify in multiple places at once by using the 'Sign out everywhere' function on [your account page](http://www.spotify.com/account).
12201207
12211208If other individuals have access to your Spotify account, then they can access personal data, controls and the Spotify Service available in your account. For example, you might have allowed someone to use your account on a shared device.
12221209
12231210It's your responsibility to only allow individuals to use your account where you're comfortable sharing this personal data with them. Anyone else's use of your Spotify account may impact your personalized recommendations.
12241211
1225## 9\. Children
1212## **9\. Children**
12261213
1227Note: This Policy doesn't apply to Spotify Kids except where the [Spotify Kids Privacy Policy](https://www.spotify.com/legal/kids-privacy-policy/) says so. Spotify Kids is a separate Spotify application.
1214Note: This Policy doesn't apply to [Managed Accounts](https://www.spotify.com/legal/managed-account-plan-manager-privacy-policy/) or [Spotify Kids](https://www.spotify.com/legal/kids-privacy-policy/) except where those respective privacy notices say so.
12281215
1229The Spotify Service has a minimum 'Age Limit' in each country or region. The Spotify Service is not directed to children whose age:
1216The Spotify Service (outside of Managed Accounts or Spotify Kids) that is tied to this privacy policy has a minimum age limit in each country or region (the "Age Limit").
12301217
1231- is under the age of 13 years
1232- makes it illegal to process their personal data, or
1233- requires parental consent to process their personal data
1218If you're under the Age Limit, do not create or use the standard Spotify Service. Instead, we recommend asking a parent or guardian to create a Managed Account for you, where available. If you are above the Age Limit but under the age of majority in your country (a "Minor"), you may use the Spotify Service only with the consent of your parent or legal guardian.
12341219
1235We do not knowingly collect or use personal data from children under the applicable Age Limit. If you're under the Age Limit, do not use the Spotify Service, and do not provide any personal data to us. Instead, we recommend using a [Spotify Kids](http://www.spotify.com/kids) account.
1220We do not knowingly collect or use personal data from children under the applicable Age Limit outside of Managed Accounts or Spotify Kids. If you are a parent or guardian and become aware that your child, who is under the application Age Limit, has provided personal data to Spotify in any other context, [contact us](). If we learn that we've collected the personal data of a child under the applicable Age Limit, we'll take reasonable steps to delete the personal data. This may require us to delete the Spotify account for that child.
12361221
1237If you're a parent of a child under the Age Limit and become aware that your child has provided personal data to Spotify, contact us.
1222When using a shared device on the Spotify Service, be cautious about playing or recommending any inappropriate content to individuals to Minors.
12381223
1239If we learn that we've collected the personal data of a child under the applicable Age Limit, we'll take reasonable steps to delete the personal data. This may require us to delete the Spotify account for that child.
1224## **10\. Privacy Request Metrics**
12401225
1241When using a shared device on the main Spotify Service, be cautious about playing or recommending any inappropriate content to individuals under 18 years old.
1242
1243## 10\. Privacy Request Metrics
1244
12451226The following chart contains statistics about global requests we received from users between 1 January and 31 December 2024:
12461227
12471228|
1248Type of request
1229**Type of request**
12491230
12501231 |
12511232
1252Received
1233**Received**
12531234
12541235 |
12551236
1256Complied
1237**Complied**
12571238
12581239 |
12591240
1260Denied
1241**Denied**
12611242
12621243 |
12631244
1264Average response rate
1245**Average response rate**
12651246
12661247 |
12671248| --- | --- | --- | --- | --- |
12681249|
12691250
12701251Right to Know / Access
134913301 day
13501331
13511332 |
13521333
13531334\*Adjustments in the user account within the Service made either by the user themselves or aided by customer services are not counted as correction requests (e.g., user updated their display name)
13541335
1355## 11\. Changes to this Policy
1336## **11\. Changes to this Policy**
13561337
13571338We may occasionally make changes to this Policy.
13581339
13591340When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the Spotify Service or send you an email or device notification.
13601341
1342## **12\. How to contact us**
1343
13611344For any questions or concerns about this Policy, contact our Data Protection Officer any one of these ways:
13621345
13631346- email privacy@spotify.com
13641347- write to us at: Spotify USA Inc., 150 Greenwich Street, Floor 62, New York, NY 10007, USA
13651348
13661349Spotify USA Inc. is the data controller of personal data processed under this Policy.