Privacy Policy

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1Effective as of 31 December 2024
1Your privacy is important. As of 12 May 2025 we've updated our Privacy Policy to include additional detail about our data processing.
22
3Effective as of 12 May 2025
4
5[1\. About this Policy]()
6
7[2\. Your personal data rights and controls]()
8
9[3\. Personal data we collect about you]()
10
11[4\. Our purpose for using your personal data]()
12
13[5\. Disclosing your personal data]()
14
15[6\. Data retention]()
16
17[7\. Transfer to other countries]()
18
19[8\. Keeping your personal data safe]()
20
21[9\. Children]()
22
23[10\. Privacy Request Metrics]()
24
25[11\. Changes to this Policy]()
26
27[12\. How to contact us]()
28
329## **1\. About this Policy**
430
531This Privacy Policy describes how we at Spotify USA Inc. process personal data of U.S. residents. From now on, we'll call it the 'Policy'.
632
733It applies to your use of:
834
4874- your rights
4975- how to exercise them
5076
5177You can also watch our video about [Your Privacy Controls](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy). You will not receive discriminatory treatment for exercising any of your privacy rights.
5278
5379|
54**It's your right to...**
80**It's your right to..**
5581
5682 |
5783
5884**How?**
5985
6086 |
144170For more information about our processing for these purposes, see the section 'Tailored advertising controls' below.
145171
146172 |
147173
148174You can exercise your right to opt out on your [Account Privacy](https://www.spotify.com/account/privacy/) page under 'Tailored Ads'.
149175
150If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices']() link at the footer of our website.
176If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices](https://www.spotify.com/us/legal/privacy-policy/)['](https://www.spotify.com/us/legal/privacy-policy/) link at the footer of our website.
151177
152178 |
153179|
154180
155181**Data portability**
156182
219245- This is when we use information about your use of our services and other websites and mobile apps to tailor ads to be more relevant to you. This is also known as interest based advertising, targeted advertising, or 'sharing' for purposes of cross-context behavioural advertising.
220246- An example of tailored advertising is when an advertising partner provides us with information indicating that you may be interested in cars. This could enable us to show you ads about cars.
221247
222248How to control tailored advertising:
223249
224250- You can control tailored advertising on your [Account Privacy](https://www.spotify.com/account/privacy/) page under 'Tailored Ads'.
225- If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices']() link at the footer of our website.
251- If you do not have an account or are not logged in, you can also opt-out by clicking the ['Your Privacy Choices'](https://www.spotify.com/us/legal/privacy-policy/) link at the footer of our website.
226252- You can also control tailored advertising for some podcasts using the link in the episode's show description. This applies where the content provider inserts advertising into the podcast to fund it. The hosting provider, which might not be Spotify, manages these controls for the podcast.
227253- You can also visit our services via a browser with a recognized opt-out preference signal enabled, such as the Global Privacy Control (GPC). If you use a preference signal you may need to renew your preferences if you visit the Spotify Service with another device or browser, or if you clear your cookies.
228254
229255If you are 'opted out' of tailored advertising on your [Account Privacy](https://www.spotify.com/account/privacy/) page, you will receive less relevant advertising, including on our free Service Option, as well as our paid Service Option, as applicable (for example, advertising in podcasts). This type of advertising is based on your registration information and what you are currently listening to on our services. For example, if you are listening to a cooking podcast, you may hear an ad for a food processor.
230256
231257Appropriate age for tailored advertising:
232258
233259- Younger users may have tailored advertising turned off by default. When you reach the appropriate age, you will start to receive tailored advertising . When this happens, you will receive a message within the Spotify Service to let you know. This message will contain a link to the [Account Privacy](https://www.spotify.com/account/privacy/) page where you can change your preferences or 'opt-out' of tailored advertising at any time under Tailored Ads.
234260
235261## **3\. Personal data we collect about you**
236262
237These tables set out the categories of personal data we collect from you. You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/privacy).
263These tables set out the categories of personal data we collect from you. You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/safetyandprivacy/learn-more-about-privacy).
238264
239|
240**Collected when you sign up for the Spotify Service**
241
242**or when you update your account**
243
244 |
265| **Collected when you sign up for the Spotify Service** **or when you update your account** |
245266| --- |
246267|
247
248268**Categories**
249269
250270 |
251271
252272**Description**
253273
292312- to deliver physical goods or gifts which you have requested
293313
294314In some cases, we may use a third party application to help you verify your address, such as Google Maps.
295315
296316 |
297317
298|
299**Collected through your use of the Spotify Service**
300
301 |
318| **Collected through your use of the Spotify Service** |
302319| --- |
303320|
304
305321**Categories**
306322
307323 |
308324
309325**Description**
310326
370386**Your device sensor data**
371387
372388Motion-generated or orientation-generated device sensor data if needed to provide features of the Spotify Service that require this data. This is data which your device collects about the way you move or hold your device.
373389
374390 |
375391
392| **Additional data you may choose to give us** |
393| --- |
376394|
377**Additional data you may choose to give us**
395**Categories**
378396
379397 |
380| --- |
398
399**Description**
400
401 |
381402|
382403
383**Categories**
404Voice Data
384405
385406 |
386407
387**Description**
408If voice features are available in your market and where you've chosen to use a voice feature, we collect and process voice data. Voice data means audio recordings of your voice and transcripts of those recordings.
388409
389410 |
390411|
391412
392413Payment and Purchase Data
393414
397418
398419The exact personal data collected and used will vary depending on the payment method. It will include information such as:
399420
400421- name
401422- date of birth
402423- payment method type (e.g. credit or debit card)
403- if using a debit or credit card, the card type, expiration date, and certain digits of your card numberNote: For security, we never store your full card number
424- if using a debit or credit card, the card type, expiration date, and certain digits of your card number. Note: For security, we never store your full card number
404425- ZIP/postal code
405426- mobile phone number
406427- details of your purchase and payment history
407428
408429 |
409430|
415436When you respond to a survey or take part in user research, we collect and use the personal data you provide as described in the survey or research.
416437
417438 |
418439
419440We receive some of the data mentioned above from third parties. The below table describes the categories of those third parties.
420441
421|
422**Third party sources that we receive your data from**
423
424 |
442| **Third party sources that we receive your data from** |
425443| --- |
426444|
427
428445**Categories of third parties**
429446
430447 |
431448
432449**Description**
433450
561578
562579The table below sets out:
563580
564581- our purpose for processing your personal data
565582- categories of personal data which we use for each purpose. See more about these categories in [Section 3 'Personal data we collect about you']()
566583
567|
568**Purpose for processing your data**
584You can also watch our video about [Personal Data at Spotify](https://www.spotify.com/us/safetyandprivacy/learn-more-about-privacy).
569585
570 |
571
586| **Purpose for processing your data** |
572587**Categories of personal data used for the purpose**
573588
574589 |
575590| --- | --- |
576591|
577592
591606
592607 |
593608
594609- User Data
595610- Street Address Data
596611- Usage Data
612- Voice Data
597613- Payment and Purchase Data
598614- Survey and Research Data
599615
600616 |
601617|
602618
603619To diagnose, troubleshoot, and fix issues with the Spotify Service.
604620
605621 |
606622
607623- User Data
608624- Usage Data
625- Voice Data
609626
610627 |
611628|
612629
613To evaluate and develop new features, technologies, and improvements to the Spotify Service.
630To evaluate and develop new features, technologies, and improvements to the Spotify Service. This includes development and training of algorithmic and machine learning models, which help us to keep our service safe and enhance our users' experience. For example:
614631
615632For example:
616633
617• we use personal data to develop and improve our personalized recommendation algorithms
634• to help us develop and improve our personalized recommendations
618635
619• we analyze how our users react to a particular new feature and see whether we should make any changes
636• to help analyze how our users react to a particular new feature and see whether we should make any changes
620637
638• so we can build AI features such as AI DJ and AI playlist
639
640• to help us enforce our User Guidelines, Platform Rules and Spotify for Creators Community Guidelines.
641
621642 |
622643
623644- User Data
624645- Usage Data
646- Voice Data
625647- Survey and Research Data
626648
627649 |
628650|
629651
630652For marketing or advertising purposes.
658680
659681 |
660682
661683- User Data
662684- Street Address Data
663685- Usage Data
686- Voice Data
664687- Payment and Purchase Data
665688- Survey and Research Data
666689
667690 |
668691|
669692
671694
672695 |
673696
674697- User Data
675698- Street Address Data
676699- Usage Data
700- Voice Data
677701- Payment and Purchase Data
678702- Survey and Research Data
679703
680704 |
681705|
682706
687711Pseudonymized data means that your data is identified by a code rather than your name or other directly identifying information.
688712
689713 |
690714
691715- User Data
692716- Usage Data
717- Voice Data
693718- Payment and Purchase Data
694719
695720 |
696721|
697722
698723To take appropriate action with reports of intellectual property infringement and inappropriate content.
699724
700725 |
701726
702727- User Data
703728- Usage Data
729- Voice Data
704730- Payment and Purchase Data
705731
706732 |
707733|
708734
709735To establish, exercise, or defend legal claims.
712738
713739 |
714740
715741- User Data
716742- Street Address Data
717743- Usage Data
744- Voice Data
718745- Payment and Purchase Data
719746- Survey and Research Data
720747
721748 |
722749|
723750
766793For example, when we contact our users to ask for your feedback.
767794
768795 |
769796
770797- User Data
771798- Usage Data
799- Voice Data
772800- Survey and Research Data
773801
774802 |
775803
776804## **5\. Disclosing your personal data**
777805
798826
799827We will only disclose the following personal data with those outlined in the table below
800828
801829- where you have chosen to use a Spotify Service feature, or a third party application, service or device, and we need to disclose personal data to enable this, or
802830- if you otherwise grant us your permission to disclose the personal data. For example, you can do it by selecting the appropriate setting in the Spotify Service or by giving your consent.
803831
804|
805**Categories of recipients**
806
807 |
808
832| **Categories of recipients** |
809833**Categories of data you can choose to share**
810834
811835 |
812836
813837**Reason for choosing to share**
814838
865889 |
866890
867891• User Data
868892
869893• Usage Data
870894
895• Voice Data
896
871897 |
872898
873899To share information about your use of the Spotify Service with other Spotify users. These could include your followers on Spotify.
874900
875901For example, under 'Social' settings you can choose to share your recently played artists and your playlists on your profile. You can also choose to create or join a shared playlist with other users. Shared playlists give you social recommendations based on your listening activity.
876902
892918 |
893919
894920**Information we may disclose**
895921
896922See this table for details of who we disclose to and why.
897923
898|
899**Categories of recipients**
900
924| **Categories of recipients**
901925 |
902
903926**Categories of data**
904927
905928 |
906929
907930**Reason for disclosing**
908931
917940• User Data
918941
919942• Street Address Data
920943
921944• Usage Data
922945
946• Voice Data
947
923948• Payment and Purchase Data
924949
925950• Survey and Research Data
926951
927952 |
928953
10601085• User Data
10611086
10621087• Street Address Data
10631088
10641089• Usage Data
10651090
1091• Voice Data
1092
10661093• Payment and Purchase Data
10671094
10681095• Survey and Research Data
10691096
10701097 |
10711098
10851112Law enforcement and other authorities, or other parties to litigation
10861113
10871114 |
10881115
10891116• User Data
10901117
1118• Street Address Data
1119
10911120• Usage Data
10921121
1122• Voice Data
1123
1124•Payment and Purchase Data
1125
1126•Survey and Research Data
1127
10931128 |
10941129
10951130When we believe in good faith it's necessary for us to do so, for example:
10961131
10971132- to comply with a legal obligation
10981133- to respond to a valid legal process (such as a search warrant, court order, or subpoena)
11141149• User Data
11151150
11161151• Street Address Data
11171152
11181153• Usage Data
11191154
1155• Voice Data
1156
11201157• Payment and Purchase Data
11211158
11221159• Survey and Research Data
11231160
11241161 |
11251162
12111248If we learn that we've collected the personal data of a child under the applicable Age Limit, we'll take reasonable steps to delete the personal data. This may require us to delete the Spotify account for that child.
12121249
12131250When using a shared device on the main Spotify Service, be cautious about playing or recommending any inappropriate content to individuals under 18 years old.
12141251
12151252## **10\. Privacy Request Metrics**
12161253
1217The following chart contains statistics about global requests we received from users between 1 January and 31 December 2023:
1254The following chart contains statistics about global requests we received from users between 1 January and 31 December 2024:
12181255
12191256|
1220**Type of request**
1257Type of request
12211258
12221259 |
12231260
1224**Received**
1261Received
12251262
12261263 |
12271264
1228**Complied**
1265Complied
12291266
12301267 |
12311268
1232**Denied**
1269Denied
12331270
12341271 |
12351272
1236**Average response rate**
1273Average response rate
12371274
12381275 |
12391276| --- | --- | --- | --- | --- |
12401277|
12411278
12421279Right to Know / Access
12431280
12441281 |
12451282
12462,375,576
12832,284,441
12471284
12481285 |
12491286
12502,375,576
12872,284,441
12511288
12521289 |
12531290
125412910
12551292
12561293 |
12571294
12589.88 days
12958.83 days
12591296
12601297 |
12611298|
12621299
12631300Request to Delete
12641301
12651302 |
12661303
12676,367,692
13047,542,315
12681305
12691306 |
12701307
12716,367,692
13087,542,315
12721309
12731310 |
12741311
127513120
12761313
12771314 |
12821319|
12831320
12841321Request to Correct\*
12851322
12861323 |
12871324
128838
132534
12891326
12901327 |
12911328
129232
13294
12931330
12941331 |
12951332
12966
133330
12971334
12981335 |
12991336
130013.84 days
133712.32 days
13011338
13021339 |
13031340|
13041341
13051342Request to Opt-Out of Data Sharing for Tailored Ads
13061343
13071344 |
13081345
130978,145,777
134629,213,601
13101347
13111348 |
13121349
131378,145,777
135029,213,601
13141351
13151352 |
13161353
131713540
13181355
13191356 |
13271364## **11\. Changes to this Policy**
13281365
13291366We may occasionally make changes to this Policy.
13301367
13311368When we make material changes to this Policy, we'll provide you with prominent notice as appropriate under the circumstances. For example, we may display a prominent notice within the Spotify Service or send you an email or device notification.
13321369
1370## **12\. How to contact us**
1371
13331372For any questions or concerns about this Policy, contact our Data Protection Officer any one of these ways:
13341373
1335- email [privacy@spotify.com](mailto:privacy@spotify.com)
1374- email privacy@spotify.com
13361375- write to us at: Spotify USA Inc., 150 Greenwich Street, Floor 62, New York, NY 10007, USA
13371376
13381377Spotify USA Inc. is the data controller of personal data processed under this Policy.
13391378
13401379© Spotify USA Inc.