Scribd, Inc. Scribd Global Privacy Policy changes — 20260602_rev01

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- Data analytics providers and advertising partners, including usage information, demographic information, information about your activity and transactions on other websites or platforms or with other companies, and inferred interests about You.

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### **2.5 How We Use Your Information**

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Depending on how you use the Services, we and our service providers may use your information as follows:

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- Providing Information and Services that You Request. We may use the information about you to provide you with Services or information that you request (such as information about a product or service) including: (a) managing your account information and settings; (b) responding to your questions, comments and requests (e.g. customer support requests and legal requests); (c) providing access to certain areas and features; and (d) permitting you to register for, and participate in, online and in-person events.

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- Administrative Purposes. We may use the information about you for administrative purposes, including, without limitation, to: (a) measure your interest in our Sites, Apps, programs or Services; (b) perform internal quality control; (c) verify your identity; (d) send you communications regarding the Sites, Apps, programs, Services, your Account(s) and/or Subscription, or any changes to any company policy, terms, or agreement; (e) process payments; (f) prevent prohibited or illegal activities; and (g) enforce our Global Terms of Use, this Policy, and other related policies.

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- Marketing Products and Services. We may use the information about you to provide you with materials about offers, products, and our Services. We may provide you with these materials by notification via the Services, postal mail, email, or other electronic notification as permitted by applicable laws. We may work with third parties to provide you with interest-based ads through the automatic collection of information (e.g. cookies). You can opt out of marketing communications at any time by clicking the unsubscribe link in any commercial communication from us. Please note that, even if you opt out of marketing communications, we may continue to send you transactional communications related to your account or use of the Services.

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- Provide Information and Services that You Request. We may use the information about you to provide you with Services or information that you request (such as information about a product or service) including to: (a) manage your account information and settings; (b) process payments; (c) ; (c) verify your identity (d) provide access to certain areas and features; and (e) permit you to register for, and participate in, online and in-person events.

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- Improve and Personalize the Services. We may use the information about you to improve and personalize the Services, including, without limitation, to: (a) measure and analyze your interest in our Sites, Apps, programs or Services; (b) perform internal quality control; and (c) personalize the Services for you.

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- Communicate with you. We may use the information about you to communicate with you, including to (a) respond to your questions, comments and requests (e.g. customer support requests and legal requests) and (b) send you communications regarding the Sites, Apps, programs, Services, your Account(s) and/or Subscription, or any changes to any company policy, terms, or agreement.

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- Market and Advertise Products and Services. We may use the information about you to provide you with materials about offers, products, and our Services. We may provide you with these materials by notification via the Services, postal mail, email, or other electronic notification as permitted by applicable laws. We may work with third parties to provide you with personalized ads on the Services through the automatic collection of information (e.g. cookies) or to advertise the Services on other sites and services. You can opt out of marketing communications at any time by clicking the unsubscribe link in any commercial communication from us. Please note that, even if you opt out of marketing communications, we may continue to send you transactional communications related to your account or use of the Services.

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- Research and Development. We may use your information to create de-identified, anonymous, or pseudonymous information that we may use, alone or in the aggregate, along with information obtained from other sources, for any purpose, including to help us to optimally deliver our existing products and services or develop new products, processes and services.

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- Surveys. We may occasionally engage third parties to conduct voluntary surveys on our behalf. Responses may be utilized to determine the effectiveness of the Services, the Company's communications, advertising campaigns, and/or promotional activities. If you participate in a survey, the information given will be used along with that of other study participants. The information collected will be used to help us to learn more about your needs and the quality of the products and services that we provide to you. We may occasionally disclose de-identified and aggregated data to third parties for research and analysis purposes.

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- Sharing Content with Friends or Colleagues. We may offer various tools and functionality that will allow you to forward or share certain content.

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- Fraud protection. We may use your information in order to prevent fraud and to protect the accuracy and integrity of financial transactions made throughout the Services. We may disclose the information with our service providers for such a purpose.

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- To Protect the Rights of the Services and Others. We use your information if we, in good faith, believe it is necessary or appropriate to secure, protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users, and to comply with applicable law and legal process.

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- To Protect the Rights of the Services and Others and Comply with Law. We use your information if we, in good faith, believe it is necessary or appropriate to secure, protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users, and to comply with applicable law and legal process. This includes using your information in order to prevent fraud and to protect the accuracy and integrity of financial transactions made throughout the Services and enforcing our Global Terms of Use, this Policy, and other related policies.

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- With Consent. We use your information with your consent or at your direction.

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- Deidentified and Aggregated Data. We may use your information and other information about you to create de-identified and aggregated data. Our use and disclosure of de-identified information is not subject to any restrictions under this Privacy Policy, and we may use de-identified data for research, analysis, analytics, and any other legally permissible purposes.

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## **3.0 How We Disclose Your Information**

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We do not sell, share, or otherwise disclose Personal Information about you, except when you allow us to do so, or as otherwise described in this Privacy Policy. We endeavor to require third parties to which we disclose Personal Information to protect it using substantially similar standards to those required by us (and at least the same level of privacy protection as is required by applicable laws), and to notify us if they make a determination they can no longer meet this obligation.

 BY ACCESSING, BROWSING, OR USING ANY OF THE SERVICES THAT WE PROVIDE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS POLICY, AND AGREE TO THE PROCESSING DESCRIBED IN THIS POLICY. IF YOU CHOOSE TO MAKE ANY OF YOUR INFORMATION PUBLICLY AVAILABLE VIA THE SERVICES, YOU ACKNOWLEDGE THAT YOU DO SO AT YOUR OWN RISK.
 ## **2.0 Information We Collect and How We Use It**
 The information that we collect and how we use or disclose it depends on your relationship with us and any applicable laws and regulations. In this section, we describe some of the ways that we collect and use information and the legal bases for doing so. We endeavor to collect only the limited amount of information that is relevant for the purposes of Processing as described in this Policy and its related policies as noted in Section 1.0.
+If you apply for a job with Scribd or otherwise engage with us in connection with employment (including as an employee, contractor, or other personnel), the personal information we process in that context is subject to our Employee and Applicant Privacy Policy, which is available [here](https://support.scribd.com/hc/en-us/articles/49754646187284-Employee-and-Applicant-Privacy-Policy-and-Notice-at-Collection).
 ### **2.1 How We Collect Information**
 The data that we collect from or about you depends on how you use the Services or interact with us. Some of the ways that we Process your personal information ("Personal Information") may include when you:
 - Register for an account; register for or attend an event;
 - Subscribe to or purchase a product;
 - Transaction information such as your order (e.g., subscription) information;
 - User-Generated Content such as documents, comments, images, photos, videos, or other content you provide to the Services;
 - Profile Information if you choose to provide it, such as a profile picture, professional information (like job title and company), general location (like city and state);
 - Engagement with Interactive Content on the Service such as responses to questions, surveys; searches for recommendations; and clicks on such interactive content; and
 - Contents of communications with us, such as comments, requests, feedback and questions you submit through customer service interactions with us and recordings of calls when you call customer service.
+We may use the information you provide, along with the information we collect automatically and from third parties, to make inferences about you, including your preferences and interests.
 ### **2.3 Information We Collect Automatically**
 We and service providers on our behalf automatically collect certain information about your use of the Services or your device. For example, we collect:
 - Device information such as hardware model, IP address, device identifiers, operating system, browser type and settings (like language and available font settings) and settings of the device you use to access the Services.
 - Usage information, including, but not limited to, your use of the Services, navigational data, the name of the domain and host from which you access the Internet, the date and time you access the Services, customer service interactions, and how you interact with our emails.
 - Data analytics providers and advertising partners, including usage information, demographic information, information about your activity and transactions on other websites or platforms or with other companies, and inferred interests about You.
 ### **2.5 How We Use Your Information**
 Depending on how you use the Services, we and our service providers may use your information as follows:
+- Providing Information and Services that You Request. We may use the information about you to provide you with Services or information that you request (such as information about a product or service) including: (a) managing your account information and settings; (b) responding to your questions, comments and requests (e.g. customer support requests and legal requests); (c) providing access to certain areas and features; and (d) permitting you to register for, and participate in, online and in-person events.
+- Administrative Purposes. We may use the information about you for administrative purposes, including, without limitation, to: (a) measure your interest in our Sites, Apps, programs or Services; (b) perform internal quality control; (c) verify your identity; (d) send you communications regarding the Sites, Apps, programs, Services, your Account(s) and/or Subscription, or any changes to any company policy, terms, or agreement; (e) process payments; (f) prevent prohibited or illegal activities; and (g) enforce our Global Terms of Use, this Policy, and other related policies.
+- Marketing Products and Services. We may use the information about you to provide you with materials about offers, products, and our Services. We may provide you with these materials by notification via the Services, postal mail, email, or other electronic notification as permitted by applicable laws. We may work with third parties to provide you with interest-based ads through the automatic collection of information (e.g. cookies). You can opt out of marketing communications at any time by clicking the unsubscribe link in any commercial communication from us. Please note that, even if you opt out of marketing communications, we may continue to send you transactional communications related to your account or use of the Services.
+- Provide Information and Services that You Request. We may use the information about you to provide you with Services or information that you request (such as information about a product or service) including to: (a) manage your account information and settings; (b) process payments; (c) ; (c) verify your identity (d) provide access to certain areas and features; and (e) permit you to register for, and participate in, online and in-person events.
+- Improve and Personalize the Services. We may use the information about you to improve and personalize the Services, including, without limitation, to: (a) measure and analyze your interest in our Sites, Apps, programs or Services; (b) perform internal quality control; and (c) personalize the Services for you.
+- Communicate with you. We may use the information about you to communicate with you, including to (a) respond to your questions, comments and requests (e.g. customer support requests and legal requests) and (b) send you communications regarding the Sites, Apps, programs, Services, your Account(s) and/or Subscription, or any changes to any company policy, terms, or agreement.
+- Market and Advertise Products and Services. We may use the information about you to provide you with materials about offers, products, and our Services. We may provide you with these materials by notification via the Services, postal mail, email, or other electronic notification as permitted by applicable laws. We may work with third parties to provide you with personalized ads on the Services through the automatic collection of information (e.g. cookies) or to advertise the Services on other sites and services. You can opt out of marketing communications at any time by clicking the unsubscribe link in any commercial communication from us. Please note that, even if you opt out of marketing communications, we may continue to send you transactional communications related to your account or use of the Services.
 - Research and Development. We may use your information to create de-identified, anonymous, or pseudonymous information that we may use, alone or in the aggregate, along with information obtained from other sources, for any purpose, including to help us to optimally deliver our existing products and services or develop new products, processes and services.
 - Surveys. We may occasionally engage third parties to conduct voluntary surveys on our behalf. Responses may be utilized to determine the effectiveness of the Services, the Company's communications, advertising campaigns, and/or promotional activities. If you participate in a survey, the information given will be used along with that of other study participants. The information collected will be used to help us to learn more about your needs and the quality of the products and services that we provide to you. We may occasionally disclose de-identified and aggregated data to third parties for research and analysis purposes.
 - Sharing Content with Friends or Colleagues. We may offer various tools and functionality that will allow you to forward or share certain content.
+- Fraud protection. We may use your information in order to prevent fraud and to protect the accuracy and integrity of financial transactions made throughout the Services. We may disclose the information with our service providers for such a purpose.
+- To Protect the Rights of the Services and Others. We use your information if we, in good faith, believe it is necessary or appropriate to secure, protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users, and to comply with applicable law and legal process.
+- To Protect the Rights of the Services and Others and Comply with Law. We use your information if we, in good faith, believe it is necessary or appropriate to secure, protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users, and to comply with applicable law and legal process. This includes using your information in order to prevent fraud and to protect the accuracy and integrity of financial transactions made throughout the Services and enforcing our Global Terms of Use, this Policy, and other related policies.
 - With Consent. We use your information with your consent or at your direction.
 - Deidentified and Aggregated Data. We may use your information and other information about you to create de-identified and aggregated data. Our use and disclosure of de-identified information is not subject to any restrictions under this Privacy Policy, and we may use de-identified data for research, analysis, analytics, and any other legally permissible purposes.
 ## **3.0 How We Disclose Your Information**
 We do not sell, share, or otherwise disclose Personal Information about you, except when you allow us to do so, or as otherwise described in this Privacy Policy. We endeavor to require third parties to which we disclose Personal Information to protect it using substantially similar standards to those required by us (and at least the same level of privacy protection as is required by applicable laws), and to notify us if they make a determination they can no longer meet this obligation.

Scribd Global Privacy Policy

Full text changes — 20260106_rev01 to 20260602_rev01