RingCentral Privacy Notice

DATED 2021-04-03 · VERSION 20211202_rev01 · COMPARED WITH 20210805_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20210805_rev01 to 20211202_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 The updated RingCentral Privacy Notice goes into effect on April 3, 2021.
 RingCentral, Inc. and its worldwide affiliates and subsidiaries (collectively **"RingCentral"**, **"us"**, **"we"**, **"our"**) are committed to protecting your privacy while providing you with a positive experience on our website and in using our products and services.
+This Privacy Notice (**"Notice"**) explains our privacy practices and provides information on how and why we collect, use and share personal data from our customers, website visitors, and end users of our products and services (collectively **"you"**, **"your"**) through our interaction with you through our products and services and when you visit our international websites, available at [www.ringcentral.com](https://www.ringcentral.com/), [www.ringcentral.ca](https://www.ringcentral.ca/), [www.ringcentral.co.uk](https://www.ringcentral.co.uk/), [www.ringcentral.sg](https://www.ringcentral.sg/), [www.ringcentral.fr](https://www.ringcentral.fr/), [www.ringcentral.ie](https://www.ringcentral.ie/), [www.ringcentral.nl](https://www.ringcentral.nl/), [www.ringcentral.com.au](https://www.ringcentral.com.au/), [www.ringcentral.com/de/de/](https://www.ringcentral.com/de/de/), [go.ringcentral.com](https://go.ringcentral.com/) and associated sub-domains (**"Website"**), our desktop, IP desk phone, and mobile applications (**"Apps"**) or use our unified cloud communications and collaboration platform (**"Services"**). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.
+This Privacy Notice (**"Notice"**) explains our privacy practices and provides information on how and why we collect, use and share personal data from our customers, website visitors, and end users of our products and services (collectively **"you"**, **"your"**) through our interaction with you through our products and services and when you visit our international websites, available at [www.ringcentral.com](https://www.ringcentral.com/), [www.ringcentral.ca](https://www.ringcentral.ca/), [www.ringcentral.co.uk](https://www.ringcentral.co.uk/), [www.ringcentral.com/sg/en/](https://ringcentral.com/sg/en/), [www.ringcentral.fr](https://www.ringcentral.fr/), [www.ringcentral.ie](https://www.ringcentral.ie/), [www.ringcentral.nl](https://www.ringcentral.nl/), [www.ringcentral.com.au](https://www.ringcentral.com.au/), [www.ringcentral.com/de/de/](https://www.ringcentral.com/de/de/), [go.ringcentral.com](https://go.ringcentral.com/) and associated sub-domains (**"Website"**), our desktop, IP desk phone, and mobile applications (**"Apps"**) or use our unified cloud communications and collaboration platform (**"Services"**). The Notice also describes choices that may be available to you regarding use, access, deletion and correction of your personal information.
 RingCentral's Privacy Notice only applies to RingCentral Websites and Services that link to or reference this Notice. Additional information on our personal information practices may be provided in supplemental term and conditions, supplemental privacy statements, or notices provided prior to or at the time of data collection. If you have received a meeting invitation for your child from a teacher or school, or for information regarding how RingCentral handles personal data as part of the school offering, please visit this [link](https://ringcentral.com/legal/childrens-privacy-notice-school-parental-notification.html).
 Please read this Privacy Notice carefully. By using and/or accessing our Websites, Apps and Services, you acknowledge that you have read and understood this Privacy Notice. This Notice is not, however, a contract and does not create any legal rights or obligations.
 **QUICK LINKS
 Respond to requests for support
 For other legitimate business purposes permitted by our agreement with the relevant RingCentral customer
 Certain RingCentral products and services may also access and store personal information about you from a customer's social media accounts or accounts a customer may have with other third-party services, when the customer chooses to connect its RingCentral accounts with its other accounts. This personal information may include name, email, geolocation and any other publicly available information on these platforms. With respect to social media, only personal information that an End User has directly provided to the relevant RingCentral customer or that an End User has designated as publicly accessible will be accessed or stored. We use this personal information in connection with providing our Services to our customers. For example, we use this personal information to enable RingCentral customers to respond to social media posts and messages from within their RingCentral accounts, and to enable RingCentral customers to track and analyze their interactions with End Users via social media.
+**_Cookies and other similar technologies:_**
+**Cookies and other similar technologies:**
+The RingCentral Websites also use a technology called "cookies" to collect certain information. A cookie is a piece of computer code that your internet browser is given when you access the Websites. Our cookies help provide additional functionality to the Websites, track the traffic patterns for our Websites, and study how our users use and interact with the Websites and Services. For instance, our Websites may set a cookie on your browser that allows you to access the Websites without needing to remember and then enter a password more than once during a visit to the Websites. If available, please refer to your web browser's instruction guide or help section for information on how to receive notification when you are receiving a new cookie and how to turn cookies off. We recommend that you leave cookies turned on because they allow you to better take advantage of some of the Services. Further information on our use of cookies can be found in our [Cookie Policy](https://ringcentral.com/cookies.html).
+Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. This data often consists of a string of numbers and letters that uniquely identifies your computer, but it can contain other information as well. Some cookies are placed by third parties acting on our behalf which we have called out below in the Third-party cookies section. Our cookies help provide additional functionality to the Websites, track the traffic patterns for our Websites, combat potential fraud, and study how our users use and interact with the Websites and Services.
+**How we use cookies**
+- Recognizing you if you sign in to use our offerings. This allows us to provide you with recommendations, display personalized content, and provide other customized features and services.
+- Keeping track of your specified preferences. This allows us to honor your likes and dislikes, such as your language and configuration preferences.
+- Detecting and preventing fraudulent activity and improving security.
+- Conducting research and diagnostics to improve our offerings.
+- Reporting, which allows us to measure and analyze the performance of our offerings.
+**First-party cookies**
+**Strictly Necessary cookies:** These cookies are necessary for the website to function and cannot be switched off in our systems. They are often set in response to actions made by you, which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
+**Functional cookies:** These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.
+**Performance cookies:**
+These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
+**Targeting cookies:** These cookies may be set through our site and may be used to build a profile of your interests and show you relevant adverts on other sites.
+**Third-party cookies**
+In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
+**What are your choices regarding cookies?**
+**Cookie Preferences on RingCentral websites:**
+Our cookies allow you to take advantage of some essential and useful features. Blocking some types of cookies may impact your experience of our sites. You can change your cookie preferences at any time by clicking 'Cookie Preferences' in the footer of the RingCentral websites.
+**Browser settings:** You can also manage browser cookies through your browser settings. The 'Help' feature on most browsers will tell you how to remove cookies from your device, prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, how to disable cookies, and when cookies will expire. Check the support site for your browser to understand privacy settings available to you. If you block or reject some of our cookies through your browser's settings, you might not be able to use certain offerings that require you to sign-in to an account and some features and services may not work. You might also have to manually adjust your preferences or settings every time you visit our websites.
 **_Information we collect from third parties:_**
 We may collect the names, e-mail addresses, postal addresses and city of residence of individuals from third parties to market our products / services to these individuals. This collection of information and marketing is always carried out in compliance with applicable law. We only collect this information where we have checked that these third parties either have your consent or these third parties are otherwise legally permitted or required to disclose your personal information to us.
 For our customers and account holders, we may collect personal information about you (such as names, e-mail addresses, postal addresses and city of residence) from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have, in accordance with applicable laws. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. For our End Users, we do not use the data we collect about you when you use our services for marketing without your consent.