Terms and Conditions

ARCHIVED 2024-12-16, DATE APPROXIMATE · VERSION 20241216_rev01 · COMPARED WITH 20231208_rev01

Full text changes — 20231208_rev01 to 20241216_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing, the our website, extension, mobile or tablet application, or any other feature or other platform (collectively "Our Website") you agree to be bound by these terms and conditions ("Terms") and our Privacy Policy.
+Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services. By accessing, the our website, extension, mobile or tablet application, or any other feature or other platform (collectively "Our Website") you agree to be bound by these terms and conditions ("Terms") and our Privacy Policy. For any inquiries or support requests, please contact us at: [\[email protected\]](https://remaker.ai/cdn-cgi/l/email-protection)
+If you do not accept all of these Terms, then you may not use our website. In these terms, "we", "us", "our" refers to Remaker AI, and "you" or "your" refers to you as the user of our website.
+If you do not accept all of these Terms, then you may not use our website. In these terms, "we", "us", "our" refers to Remaker AI (owned by ZINGDECK INTL PTE. LTD.), and "you" or "your" refers to you as the user of our website.
+#### **1\. Terms**
+## 1\. Terms
 By accessing this Website, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trademark law.
+#### **2\. REFUND POLICY**
+## 2\. REFUND POLICY
 As a SaaS provider, all products and services offered by Remaker AI and its business units are non-tangible and irrevocable, so we do not issue refunds once the order is completed and delivered. We hope you can read the terms and conditions carefully before making any payment.
+##### **a. Acceptance of Refund Policy**
+### a. Acceptance of Refund Policy
 It is highly recommended to know the functionality and features of our product before placing an order to avoid the circumstances of refunds.
+**By ordering our products, you agree that you have properly read this policy and fully accept the terms & conditions in this refund policy.**
+By ordering our products, you agree that you have properly read this policy and fully accept the terms & conditions in this refund policy.
 If you don't agree or accept the terms & conditions in this policy, please contact us to relay your comments, suggestions, or corrections, we would appreciate it.
 For any request or general query, please give us a maximum of 48 hours to get back to you.
+##### **b. In rare cases, we ACCEPT refund requests for the following reasons ONLY：**
+### b. In rare cases, we ACCEPT refund requests for the following reasons ONLY：
 Errors occur due to our system bug.
+Users are entitled to receive a full refund **within 24 HOURS of the first payment**.
+Users are entitled to receive a full refund within 24 HOURS of the first payment.
+##### **c.** **Note:**
+### c. Note:
+) The first payment means initial payment with an identified account, It doesn't include renewal, plan upgrade, or repurchase.
+) Please provide us the thorough and supported reasons for the refund.
+) **We do not guarantee refunds for lack of usage or dissatisfaction.**
+. The first payment means initial payment with an identified account, It doesn't include renewal, plan upgrade, or repurchase.
+. Please provide us the thorough and supported reasons for the refund.
+. We do not guarantee refunds for lack of usage or dissatisfaction.
+##### **d. Subscription Terms**
+### d. Subscription Terms
 Your subscription begins as soon as your initial payment is processed. Your subscription will automatically renew at the end of each period without notice until you cancel. You authorize us to store your payment method(s) and to automatically charge your payment method(s) every period until you cancel.
+##### **e. Cancellation Terms**
+### e. Cancellation Terms
+You may cancel your subscription any time, via _Profile_→_My Plan_→"_cancel the subscription_" or by contacting the online customer service, before your renewal and avoid billing of the next period's fee to your chosen payment method. Your cancellation will be effective as of the last day of the period for which you paid a fee. You may continue to use the subscription until your cancellation is effective and **no refund** will be issued.
+You may cancel your subscription any time, via Profile→My Plan→"cancel the subscription" or by contacting the online customer service, before your renewal and avoid billing of the next period's fee to your chosen payment method. Your cancellation will be effective as of the last day of the period for which you paid a fee. You may continue to use the subscription until your cancellation is effective and no refund will be issued.
+#### **3\. Use License**
+## 3\. Use License
 Permission is granted to temporarily download one copy of the materials on our Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
+modify or copy the materials;
+- modify or copy the materials;
+- use the materials for any commercial purpose or for any public display;
+- attempt to reverse engineer any software contained on our Website;
+- remove any copyright or other proprietary notations from the materials; or
+- transferring the materials to another person or "mirror" the materials on any other server.
+use the materials for any commercial purpose or for any public display;
+attempt to reverse engineer any software contained on our Website;
+remove any copyright or other proprietary notations from the materials; or
+transferring the materials to another person or "mirror" the materials on any other server.
 This will let us to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format.
+#### **4\. Disclaimer**
+## 4\. Disclaimer
 All the materials on our Website are provided "as is". We make no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, we do not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
+#### **5\. Limitations**
+## 5\. Limitations
 We or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on our Website, even if we or an authorized representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.
+#### **6\. Revisions and Errata**
+## 6\. Revisions and Errata
+The materials appearing on our Website may include technical, typographical, or photographic errors. **We will not promise that any of the materials on this website are accurate, complete, or current.** We may change the materials contained on its Website at any time without notice. We do not make any commitment to update the materials.
+The materials appearing on our Website may include technical, typographical, or photographic errors. We will not promise that any of the materials on this website are accurate, complete, or current. We may change the materials contained on its Website at any time without notice. We do not make any commitment to update the materials.
+#### **7\. Links**
+## 7\. Links
 Our service has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by the site. The use of any linked website is at the user's own risk.
+#### **8\. Site Terms of Use Modifications**
+## 8\. Safeguards Against Illegal Content Creation
+Our service may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.
+We maintain the authority to take necessary measures to prevent and address the generation of illegal content. Our AI system employs automated input analysis to identify potential illegal material before generating outputs. Additionally, a secondary automated review ensures that the generated content complies with legal standards. In cases where illegal elements are detected, the generation process will be flagged as unsuccessful, and the content will not be provided to the user.
+#### **9\. Governing Law**
+## 9\. Reporting Violations of Our Terms of Service
+Users are encouraged to report any images, videos, LoRAs, or character models that may breach our Terms of Service. Reports can be submitted via a dedicated form or directly through email. All reported content will be thoroughly reviewed by our team.
+## 10\. Account Suspension and Termination Policies
+We retain the right to restrict or permanently terminate accounts found to be in violation of our Terms of Service. Actions taken may include limiting system access or permanently banning accounts, depending on the severity of the infringement.
+## 11\. Proper Use of Tools and Prohibited Activities
+Our tools are intended for lawful use and must not be employed in activities deemed illegal or unethical. Users are strictly prohibited from generating, sharing, or using unlawful images or videos, including deepfakes. Furthermore, intellectual property rights must be respected, and likenesses of individuals cannot be utilized without proper consent. Compliance with these guidelines is essential to maintain legal and ethical usage standards.
+## 12\. Monitoring of Tags and Sensitive Terms
+We actively review tags and trigger words associated with images, character models, and LoRAs to prevent the creation of illegal or non-compliant content. This includes monitoring both individual and collective elements of user uploads to identify potential risks. Any content that violates our terms or legal requirements will not be generated or returned to users.
+## 13\. Modifications to Site Terms of Use
+We reserve the right to update these Terms of Use at any time without prior notification. By continuing to use our website, you agree to abide by the most current version of our Terms and Conditions.
+## 14\. Governing Law
 Any claim related to our Website shall be governed by the laws of us without regard to its conflict of law provisions.