Prime Video Terms and Service Provider by Region (EU ref)
ARCHIVED 2021-01-07, DATE APPROXIMATE · VERSION 20210107_rev01 · COMPARED WITH 20200930_rev01
Full text changes — 20200930_rev01 to 20210107_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 1 | 1 | Your Amazon Prime Video service provider, the terms applicable to your use of the Amazon Prime Video services, and your primary website for the Amazon Prime Video service ("Video Marketplace") depend on your location, as noted below. Your use of other Prime benefits and Amazon services are governed by separate terms, which are available to you in the apps, websites or devices you use to access those services. |
| 2 | 2 | |
| 3 | 3 | - [Australia]() |
| 4 | 4 | - [Brazil]() |
| 5 | 5 | - [Canada]() |
| 6 | - [Germany & Austria]() | |
| 6 | - [European Union]() | |
| 7 | 7 | - [Japan]() |
| 8 | 8 | - [India]() |
| 9 | 9 | - [Mexico]() |
| 10 | 10 | - [Singapore]() |
| 11 | 11 | - [Turkey]() |
| 12 | 12 | - [United Arab Emirates]() |
| 13 | - [United Kingdom, rest of Europe and other surrounding countries and territories]() | |
| 13 | - [United Kingdom, each country within Europe (excluding the European Union) and other surrounding countries and territories]() | |
| 14 | 14 | - [United States and all other countries and territories]() |
| 15 | 15 | |
| 16 | 16 | **Australia** |
| 17 | 17 | |
| 18 | _If Prime Video is accessed through an Amazon Prime membership:_ | |
| 18 | _If Prime Video is accessed through an Amazon Prime membership or for purchases and rentals through Prime Video:_ | |
| 19 | 19 | |
| 20 | 20 | Service Provider and Contact Information: |
| 21 | 21 | |
| 22 | 22 | Amazon Commercial Services Pty Ltd ABN 30 616 935 623 |
| 23 | 23 | |
| 24 | 24 | Level 37, 2 Park Street |
| 26 | 26 | Sydney NSW 2000 |
| 27 | 27 | |
| 28 | 28 | _All other customers in Australia:_ |
| 29 | 29 | |
| 30 | 30 | Service Provider and Contact Information: |
| 31 | 31 | |
| 32 | Amazon Digital Services LLC | |
| 32 | Amazon.com Services LLC | |
| 33 | 33 | |
| 34 | 34 | C/O Amazon.com |
| 35 | 35 | |
| 36 | 36 | Attn: Legal Department |
| 37 | 37 | |
| 38 | 38 | 410 Terry Avenue North |
| 51 | 51 | Video Marketplace: |
| 52 | 52 | |
| 53 | 53 | - [www.primevideo.com](https://primevideo.com/help/null/ref=atv_hp_cnt) |
| 54 | 54 | |
| 55 | 55 | **Brazil** |
| 56 | 56 | |
| 57 | _If Prime Video is accessed through an Amazon Prime membership:_ | |
| 57 | _If Prime Video is accessed through an Amazon Prime membership or for purchases and rentals through Prime Video:_ | |
| 58 | 58 | |
| 59 | 59 | Service Provider and Contact Information: |
| 60 | 60 | |
| 61 | 61 | Amazon Serviços de Varejo do Brasil Ltda. |
| 62 | 62 | |
| 63 | 63 | Av. Presidente Juscelino Kubitschek, 2.041, |
| 67 | 67 | São Paulo- SP |
| 68 | 68 | |
| 69 | 69 | _All other customers in Brazil:_ |
| 70 | 70 | |
| 71 | 71 | Service Provider and Contact Information: |
| 72 | 72 | |
| 73 | Amazon Digital Services LLC | |
| 73 | Amazon.com Services LLC | |
| 74 | 74 | |
| 75 | 75 | C/O Amazon.com |
| 76 | 76 | |
| 77 | 77 | Attn: Legal Department |
| 78 | 78 | |
| 79 | 79 | 410 Terry Avenue North |
| 92 | 92 | **Canada** |
| 93 | 93 | |
| 94 | 94 | Service Provider and Notice Address: |
| 95 | 95 | |
| 96 | 96 | Amazon.com.ca. Inc. |
| 97 | 97 | |
| 98 | C/O Amazon.com | |
| 98 | 40 King Street West, 47th Floor | |
| 99 | 99 | |
| 100 | Attn: Legal Department | |
| 100 | Toronto, ON M5H 3Y2 | |
| 101 | 101 | |
| 102 | 410 Terry Avenue North | |
| 103 | ||
| 104 | Seattle, WA 98109-5210, U.S.A. | |
| 105 | ||
| 106 | 102 | Applicable Terms and Legal Notices: |
| 107 | 103 | |
| 108 | 104 | - [Amazon Prime Video Terms of Use](https://primevideo.com/help/ref=atv_hp_nd_cnt) |
| 109 | 105 | - [Amazon Prime Video Usage Rules](https://primevideo.com/help/ref=atv_hp_nd_cnt) |
| 110 | 106 | - [Conditions of Use](https://www.amazon.ca/gp/help/customer/display.html) |
| 111 | 107 | - [Privacy Notice](https://www.amazon.ca/gp/help/customer/display.html) |
| 113 | 109 | - [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit) |
| 114 | 110 | |
| 115 | 111 | Video Marketplace: |
| 116 | 112 | |
| 117 | 113 | - [www.amazon.ca](https://www.amazon.ca/) |
| 118 | 114 | |
| 119 | **Germany and Austria** | |
| 115 | **European Union** | |
| 120 | 116 | |
| 121 | 117 | Service Provider and Notice Address: |
| 122 | 118 | |
| 123 | **Media service provider for the on-demand and broadcasting services of Prime Video:** | |
| 119 | **EU Seller of Record (excluding Germany/Austria) and EU media service provider for Prime Video:** | |
| 124 | 120 | |
| 125 | 121 | Amazon Digital UK Ltd 1 Principal Place, Worship Street, London, EC2A 2FA |
| 126 | 122 | |
| 127 | 123 | Company registered number: 6528297 |
| 128 | 124 | |
| 129 | ****Seller of Record**:** | |
| 125 | **Seller of Record for Germany & Austria:** | |
| 130 | 126 | |
| 131 | 127 | Amazon Digital Germany GmbH |
| 132 | 128 | |
| 133 | 129 | Domagkstraße 28, 80807 München, Deutschland |
| 134 | 130 | |
| 135 | 131 | Eingetragen in München, Deutschland, Handelsregister Nummer: HR B 181149 |
| 136 | 132 | |
| 133 | Imprint/[Impressum](https://www.amazon.de/gp/help/customer/display.html) | |
| 134 | ||
| 137 | 135 | Applicable Terms and Legal Notices: |
| 138 | 136 | |
| 139 | - [Amazon Prime Video Nutzungsbedingungen](https://primevideo.com/help/ref=atv_hp_nd_cnt) | |
| 140 | - [Amazon Prime Video Nutzungsregeln](https://primevideo.com/help/ref=atv_hp_nd_cnt) | |
| 141 | - [Allgemeine Geschäftsbedingungen](https://www.amazon.de/gp/help/customer/display.html) | |
| 142 | - [Datenschutzerklärung](https://www.amazon.de/gp/help/customer/display.html) | |
| 143 | - [Impressum](https://www.amazon.de/gp/help/customer/display.html) | |
| 144 | - [Hinweise zu Cookies](https://www.amazon.de/gp/help/customer/display.html) | |
| 145 | - [Hinweise zu interessenbasierter Werbung](https://www.amazon.de/gp/help/customer/display.html) | |
| 146 | - [Twitch Nutzungsbedingungen](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit) | |
| 137 | - [Amazon Prime Video Terms of Use](https://primevideo.com/help/ref=atv_hp_nd_cnt) | |
| 138 | - [Amazon Prime Video Usage Rules](https://primevideo.com/help/ref=atv_hp_nd_cnt) | |
| 139 | - Condition of Use & Sale (by location: [Germany, Austria, Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [all other EU countries](https://www.amazon.co.uk/gp/help/customer/display.html)) | |
| 140 | - Privacy Notice (by location: [Germany, Austria, Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [all other EU countries](https://www.amazon.co.uk/gp/help/customer/display.html)) | |
| 141 | - Cookies Notice: Primevideo.com uses cookies and similar tools to provide services to you, including authentication, preserving settings, and delivering content. Other Amazon sites may use cookies for additional purposes. To learn more about how other Amazon sites use cookies, please see the Amazon cookies notices by location: [Germany, Austria, Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [Poland](https://www.amazon.de/gp/help/customer/display.html); [Czech Republic](https://www.amazon.de/gp/help/customer/display.html); [United Kingdom and the other territories listed above](https://www.amazon.co.uk/gp/help/customer/display.html) | |
| 142 | - Interest-Based Ads Notice (by location: [Germany, Austria, Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html)) | |
| 143 | - [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit) | |
| 147 | 144 | |
| 148 | 145 | Video Marketplace: |
| 149 | 146 | |
| 150 | - [www.amazon.de](https://www.amazon.de/) | |
| 147 | - [www.amazon.de](https://www.amazon.de/) (Germany/Austria) | |
| 148 | - [www.primevideo.com](https://primevideo.com/help/null/ref=atv_hp_cnt) (rest of EU) | |
| 151 | 149 | |
| 152 | 150 | **Japan** |
| 153 | 151 | |
| 154 | 152 | Service Provider and Notice Address: |
| 155 | 153 | |
| 156 | 154 | Amazon.com Sales, Inc. |
| 158 | 156 | 410 Terry Avenue North |
| 159 | 157 | |
| 160 | 158 | Seattle, WA 98109-5210, U.S.A. |
| 161 | 159 | |
| 162 | 160 | Applicable Terms and Legal Notices: |
| 163 | 161 | |
| 164 | - [Amazon Prime Video 利用規約](https://www.amazon.co.jp/gp/help/customer/display.html) | |
| 165 | - [Amazon Prime Video 使用規則](https://www.amazon.co.jp/gp/help/customer/display.html) | |
| 162 | - [Amazon Prime Video 利用規約](https://primevideo.com/help/ref=atv_hp_nd_cnt) | |
| 163 | - [Amazon Prime Video 使用規則](https://primevideo.com/help/ref=atv_hp_nd_cnt) | |
| 166 | 164 | - [利用規約](https://www.amazon.co.jp/gp/help/customer/display.html) |
| 167 | 165 | - [プライバシー規約](https://www.amazon.co.jp/gp/help/customer/display.html) |
| 168 | 166 | - [パーソナライズド広告規約](https://www.amazon.co.jp/gp/help/customer/display.html) |
| 169 | 167 | - [Twitchサービス利用規約](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit) |
| 170 | 168 | |
| 171 | 169 | Video Marketplace: |
| 198 | 196 | Video Marketplace: |
| 199 | 197 | |
| 200 | 198 | - [www.amazon.in](https://www.amazon.in/) |
| 201 | 199 | |
| 202 | 200 | **Mexico** |
| 203 | 201 | |
| 204 | _If Prime Video is accessed through an Amazon Prime membership:_ | |
| 202 | _If Prime Video is accessed through an Amazon Prime membership or for purchases and rentals through Prime Video:_ | |
| 205 | 203 | |
| 206 | 204 | Service Provider and Contact Information: |
| 207 | 205 | |
| 208 | 206 | Servicios Comerciales Amazon México, S. de R.L. de C.V. |
| 209 | 207 | |
| 210 | Juan Salvador Agraz No. 73, Piso 7 | |
| 208 | Boulevard Manuel Ávila Camacho 261, Piso 5 | |
| 211 | 209 | |
| 212 | Colonia Lomas de Santa Fe | |
| 210 | Colonia Polanco | |
| 213 | 211 | |
| 214 | Delegación Cuajimalpa de Morelos | |
| 212 | C.P. 11510 Alcaldía Miguel Hidalgo | |
| 215 | 213 | |
| 216 | C.P. 05348 México D.F. | |
| 214 | Ciudad de México, México | |
| 217 | 215 | |
| 218 | 216 | _All other customers in Mexico:_ |
| 219 | 217 | |
| 220 | 218 | Service Provider and Contact Information: |
| 221 | 219 | |
| 222 | Amazon Digital Services LLC | |
| 220 | Amazon.com Services LLC | |
| 223 | 221 | |
| 224 | 222 | C/O Amazon.com |
| 225 | 223 | |
| 226 | 224 | Attn: Legal Department |
| 227 | 225 | |
| 228 | 226 | 410 Terry Avenue North |
| 257 | 255 | Singapore 049481 |
| 258 | 256 | |
| 259 | 257 | _All other customers in Singapore:_ |
| 260 | 258 | |
| 261 | 259 | Service Provider and Contact Information: |
| 262 | 260 | |
| 263 | Amazon Digital Services LLC | |
| 261 | Amazon.com Services LLC | |
| 264 | 262 | |
| 265 | 263 | C/O Amazon.com |
| 266 | 264 | |
| 267 | 265 | Attn: Legal Department |
| 268 | 266 | |
| 269 | 267 | 410 Terry Avenue North |
| 339 | 337 | Seattle, WA 98109-5210, U.S.A. |
| 340 | 338 | |
| 341 | 339 | _All other customers in the United Arab Emirates:_ |
| 342 | 340 | |
| 343 | 341 | Service Provider and Contact Information: |
| 344 | 342 | |
| 345 | Amazon Digital Services LLC | |
| 343 | Amazon.com Services LLC | |
| 346 | 344 | |
| 347 | 345 | C/O Amazon.com |
| 348 | 346 | |
| 349 | 347 | Attn: Legal Department |
| 350 | 348 | |
| 351 | 349 | 410 Terry Avenue North |
| 362 | 360 | - [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit) |
| 363 | 361 | |
| 364 | 362 | Video Marketplace: |
| 365 | 363 | |
| 366 | 364 | - [www.primevideo.com](https://primevideo.com/help/null/ref=atv_hp_cnt) |
| 367 | 365 | |
| 368 | **United Kingdom, each country within Europe (including the European Union, but excluding Germany, Austria and Turkey), Armenia, Aruba, Azerbaijan, Bosnia and Herzegovina, Comoros, Curacao, Georgia, Greenland, Kosovo, Macedonia, Montenegro, Russia, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, St. Kitts and Nevis, and Wallis and Futuna.** | |
| 366 | **United Kingdom, each country within Europe (excluding the European Union), Armenia, Aruba, Azerbaijan, Bosnia and Herzegovina, Comoros, Curacao, Georgia, Greenland, Kosovo, Macedonia, Montenegro, Russia, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, St. Kitts and Nevis and Wallis and Futuna.** | |
| 369 | 367 | |
| 370 | 368 | Service Provider and Notice Address: |
| 371 | 369 | |
| 372 | 370 | Amazon Digital UK Ltd |
| 373 | 371 | |
| 374 | 372 | 1 Principal Place |
| 382 | 380 | Company Registered Number: 6528297 |
| 383 | 381 | |
| 384 | 382 | Applicable Terms and Legal Notices: |
| 385 | 383 | |
| 386 | 384 | - [Amazon Prime Video Terms of Use](https://primevideo.com/help/ref=atv_hp_nd_cnt) |
| 387 | 385 | - [Amazon Prime Video Usage Rules](https://primevideo.com/help/ref=atv_hp_nd_cnt) |
| 388 | - Condition of Use & Sale (by location: [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [United Kingdom and the other territories listed above](https://www.amazon.co.uk/gp/help/customer/display.html)) | |
| 389 | - Privacy Notice (by location: [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [United Kingdom and the other territories listed above](https://www.amazon.co.uk/gp/help/customer/display.html)) | |
| 390 | - Cookies Notice (by location: [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [Poland](https://www.amazon.de/gp/help/customer/display.html); [Czech Republic](https://www.amazon.de/gp/help/customer/display.html); [United Kingdom and the other territories listed above](https://www.amazon.co.uk/gp/help/customer/display.html)) | |
| 391 | - Interest-Based Ads Notice (by location: [France](https://www.amazon.fr/gp/help/customer/display.html); [Italy](https://www.amazon.it/gp/help/customer/display.html); [Spain](https://www.amazon.es/gp/help/customer/display.html); [Belgium and Luxembourg](https://www.amazon.de/gp/help/customer/display.html); [Netherlands](https://www.amazon.nl/gp/help/customer/display.html); [United Kingdom and the other territories listed above](https://www.amazon.co.uk/gp/help/customer/display.html)) | |
| 386 | - [Condition of Use & Sale](https://www.amazon.co.uk/gp/help/customer/display.html) | |
| 387 | - [Privacy Notice](https://www.amazon.co.uk/gp/help/customer/display.html) | |
| 388 | - [Cookies Notice](https://www.amazon.co.uk/gp/help/customer/display.html) | |
| 389 | - [Interest-Based Ads Notice](https://www.amazon.co.uk/gp/help/customer/display.html) | |
| 392 | 390 | - [Twitch Terms of Service](https://www.twitch.tv/p/terms-of-service) (if you use any Twitch Prime benefit) |
| 393 | 391 | |
| 394 | 392 | Video Marketplace (by location): |
| 395 | 393 | |
| 396 | 394 | - [www.amazon.co.uk](https://www.amazon.co.uk/) (United Kingdom) |
| 397 | - [www.amazon.fr](https://www.amazon.fr/) (France and Prime members in Belgium supported from amazon.fr) | |
| 398 | - [www.amazon.it](https://www.amazon.it/) (Italy) | |
| 399 | - [www.amazon.es](https://www.amazon.es/) (Spain) | |
| 400 | - [www.amazon.de](https://www.amazon.de/) (Prime members in Belgium, Luxembourg and the Netherlands supported from amazon.de) | |
| 401 | - [www.primevideo.com](https://primevideo.com/help/null/ref=atv_hp_cnt) (rest of Europe and other listed countries and territories) | |
| 395 | - [www.primevideo.com](https://primevideo.com/help/null/ref=atv_hp_cnt) (rest of listed countries and territories) | |
| 402 | 396 | |
| 403 | 397 | **United States and all other countries not listed above** |
| 404 | 398 | |
| 405 | 399 | Service Provider and Notice Address: |
| 406 | 400 | |
| 407 | Amazon Digital Services LLC | |
| 401 | Amazon.com Services LLC | |
| 408 | 402 | |
| 409 | 403 | C/O Amazon.com |
| 410 | 404 | |
| 411 | 405 | Attn: Legal Department |
| 412 | 406 | |
| 413 | 407 | 410 Terry Avenue North |