Plesk Lifecycle Policy

ARCHIVED 2019-07-16, DATE APPROXIMATE · VERSION 20190716_rev01 · COMPARED WITH 20190401_rev01

Full text changes — 20190401_rev01 to 20190716_rev01

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11Plesk is committed to providing high-quality, cost-effective solutions to our customers. Rapidly changing technologies influence the level, timing and character of demand for particular product versions and components. All of this drives the need to introduce new products and services as well as to end support for older software versions.
22
33To assist our customers in this regard, we provide a clear lifecycle and end-of-life (EOL) policy to assist in planning decisions around using and upgrading both Plesk and the environment in which it is running.
44
5#### The currently supported Plesk version is:
6
7- Plesk Onyx
8
9**Lifecycle Policy:**
10
115- A **major version** is defined as any change in the first digit(s) of the **Plesk version** number. For example, Plesk 12 and Plesk 11 are different major versions whereas Plesk 12.0 and 12.5 are not. From Plesk Onyx on, we will define new versions by a change in the version name as opposed to the version number.
126- A **preview version** is defined as any Plesk version, which is only available through the non-default ["testing" release tier](https://support.plesk.com/hc/en-us/articles/213373849-Plesk-Release-Tiers) in the Plesk Installer.
137- Plesk will always provide software patches and accept technical support requests for the latest Plesk major version and its immediately preceding version.
14- Plesk does not accept technical support requests for preview versions of Plesk. Bug reports and technical questions must be submitted through the [Plesk Community Forum](https://talk.plesk.com/). Feature requests must be submitted through our [Plesk UserVoice](https://plesk.uservoice.com/).
8- Plesk does not accept technical support requests for preview versions of Plesk. To report bugs and ask technical questions, go to the [Plesk Community Forum](https://talk.plesk.com/). To submit feature requests, go to our [Plesk UserVoice](https://plesk.uservoice.com/).
159- Each major version will be fully supported for at least a period of **four (4) years** after release.
1610 - **Extended Support**: After this 4 year period, the product will no longer be available for new purchases and will continue to receive patches only for critical issues. This will last for a period of **six (6) months**.
1711 - **End-of-Life**: Once the Extended Support period is over, the product will stop receiving further development, and technical support requests will no longer be accepted.
1812- In order to ensure stable operation, it is required to be on the latest update/patch within a major released version of Plesk. Preview versions must not be used in production environments.
1913- Support for a particular instance is also dependent on using a currently supported operating system. This policy is described in the relevant section below.
2014- Even for unsupported instances, Plesk will continue to accept technical support requests that are related to updating to a supported version or environment. Exceptions are updates from and to preview versions, since the stability of such upgrades is not guaranteed.
2115
2216### Plesk version lifecycle
2317
24The tables below describe when specific versions of Plesk will enter the Extended Support phase and when patches / support will no longer be available for them. If affected by one of the below dates, customers are encouraged to upgrade to a supported Plesk version:
18The table below describes when specific versions of Plesk will enter the Extended Support phase and when patches / support will no longer be available for them. If affected by one of the below dates, customers are encouraged to upgrade to a supported Plesk version:
2519
2620| Product | Released | Extended Support | End of Life |
2721| --- | --- | --- | --- |
22| Plesk Obsidian | June 4, 2019 \* | TBD | TBD |
2823| Plesk Onyx | October 11, 2016 | October 11, 2020 | April 20, 2021 |
2924| Plesk 12 | June 16, 2014 | June 16, 2018 | January 1, 2019 |
3025| Plesk 11 | June 13, 2012 | June 13, 2016 | December 13, 2016 |
3126| Plesk 10 | November 3, 2010 | January 31, 2015 | May 3, 2015 |
3227| Plesk 9 | December 9, 2008 | December 9, 2012 | June 9, 2013 |
33| Plesk 8 | September 20,2006 | March 1, 2012 | September, 2012 |
34| Small Business Panel\* | November, 2009 | August 1, 2011 | July, 2012 |
28| Plesk 8 | September 20, 2006 | March 1, 2012 | September, 2012 |
29| Small Business Panel \*\* | November, 2009 | August 1, 2011 | July, 2012 |
3530| Plesk 7 and earlier | February 10, 2004 | n/a | January 1, 2012 |
3631
3732<table><tbody><tr><td></td><td>Supported versions</td></tr><tr><td></td><td>Unsupported versions</td></tr></tbody></table>
3833
39\* The upgrade path for Small Business Panel customers involves a migration to Plesk 10, where these products were merged.
34\* Starting from this date, Plesk begins accepting technical support requests for Plesk Obsidian Release Candidates (RC). Actual release date for Plesk Obsidian will be announced separately.
35\*\* The upgrade path for Small Business Panel customers involves a migration to Plesk 10, where these products were merged.
4036
41| Operating System | Affected Plesk Version | Vendor Termination Date |
42| --- | --- | --- |
43| Debian 9 | Plesk Onyx 17.8 | June 17, 2022 |
44| Debian 8 | Plesk Onyx, 12.5, 12.0 | June 30, 2020 |
45| CentOS 7 | Plesk Onyx, 12.5, 12.0 | June 30, 2024 |
46| CentOS 6 | Plesk Onyx, 12.x, 11.x, 10.x | November 30, 2020 |
47| CloudLinux 7 | Plesk Onyx, 12.5 | June 30, 2024 |
48| CloudLinux 6 | Plesk Onyx, 12.5, 12.0 | November 30, 2020 |
49| RedHat Enterprise Linux 7 | Plesk Onyx, 12.5, 12.0 | June 30, 2024 (end of production phase) |
50| RedHat Enterprise Linux 6 | Plesk Onyx, 12.5, 12.0 | November 30, 2020 |
51| RedHat Enterprise Linux 5 | Plesk 12.x, 11.x, 10.x | November 30, 2020 |
52| Ubuntu 18.04 Server LTS | Plesk Onyx 17.8 | April 1, 2023 |
53| Ubuntu 16.04 Server LTS | Plesk Onyx | April 1, 2021 |
54| Windows Server 2016 | Plesk Onyx | TBD_Supported editions:_StandardFoundationDatacenter_'Full' and 'Core' modes supported for all editions_ |
55| Windows Server 2012 R2 | Plesk Onyx, 12.5, 12.0 | January 10, 2023_Supported editions:_StandardFoundationDatacenter_'Full' and 'Core' modes supported for all editions_ |
56| Windows Server 2012 | Plesk Onyx, 12.x, 11.x | January 10, 2023_Supported editions:_StandardFoundationDatacenter_'Full' and 'Core' modes supported for all editions_ |
57| Windows Server 2008 R2 SP1 | Plesk Onyx, 12.x, 11.x, 10.x, 9.x | January 14, 2020 |
58| Windows Server 2008 SP2 | 8.3.0 - 12.x | January 14, 2020 |
37### Currently supported OSes
5938
60<table><tbody><tr><td></td><td>Recommended versions</td></tr></tbody></table>
39The table below lists all operating systems on which you can install a supported version of Plesk, which also receive updates and support from the OS vendor. Consult [Software Requirements section of the Plesk release notes](https://docs.plesk.com/release-notes/onyx/software-requirements/) for more information on OS compatibility of a particular Plesk release.
6140
62| Operating System | Affected Plesk Version | Vendor Termination Date |
63| --- | --- | --- |
64| CentOS 4 | 7.5.0 - 10.2.x | Febuary 29, 2012 |
65| CentOS 5 | Plesk 8.x-12.x | March 31, 2017 |
66| CloudLinux 5 | Plesk 8.x-12.x | March 31, 2017 |
67| Debian 3.1 | 7.5.0 - 9.5.4 | March 30, 2008 |
68| Debian 4.0 | 8.2.0 - 10.1.x | Febuary 15, 2010 |
69| Debian 5 | 9.2.3 - 10.4.x | Febuary 06, 2012 |
70| Debian 6 | 10.2.0 - 12.x LTS | till February 2016 |
71| Debian 7 | 17.0-17.5, 12.5, 12.0 | till May 31, 2018 |
72| Fedora 11 | 9.5.0 - 9.5.4 | June 25, 2010 |
73| Fedora 7 | 8.2.0 - 9.5.4 | June 13, 2008 |
74| Fedora 8 | 8.4.0 - 9.5.4 | January 07, 2009 |
75| Fedora Core 4 | 8.0.0 - 9.5.4 | August 07, 2006 |
76| Fedora Core 5 | 8.1.0 - 9.5.4 | July 02, 2007 |
77| Fedora Core 6 | 8.1.0 - 9.5.4 | December 07, 2007 |
78| FreeBSD 6.1 | 8.1.0 - 9.5.4 | May 31, 2008 |
79| FreeBSD 6.2 | 9.0.0 - 9.5.4 | May 31, 2008 |
80| FreeBSD 6.3 | 9.0.0 - 9.5.4 | January 31, 2010 |
81| openSUSE 10.2 | 8.4.0 - 10.1 | October 31, 2009 |
82| openSUSE 10.3 | 8.4.0 - 10.1.x | October 31, 2009 |
83| openSUSE 11.0 | 9.0.0 - 10.1.x | July 26, 2010 |
84| openSUSE 11.1 | 9.2.1 - 10.1.x | January 14, 2011 |
85| openSUSE 11.3 | 10.1.0 - 10.4.x | January 15, 2012 |
86| openSUSE 11.4 | 10.2.0 - 11.0.x | September 15,2012 |
87| openSUSE 12.1 | 11.0.9 - 11.0.x | July 01, 2013 |
88| openSUSE 12.2 | 11.0.9 - 11.0.x | January 14,2014 |
89| openSUSE 12.3 | 11.x - 12.x | January 15, 2015 |
90| RedHat Enterprise Linux 4 | 7.5.0 - 10.2.x | Febuary 29, 2012 |
91| SUSE Linux 10.0 | 7.5.0 - 10.4.x | November 30, 2007 |
92| SUSE Linux 10.1 | 8.1.0 - 9.5.4 | May 31, 2008 |
93| SUSE Linux 9.3 | 7.5.0 - 9.5.4 | April 30, 2007 |
94| SUSE Linux Enterprise Server 10 | 8.1.0 - 9.5.x | July 01, 2013 |
95| SUSE Linux Enterprise Server 9 | 7.5.0 - 9.5.4 | August 01, 2011 |
96| Ubuntu 14.04 Server LTS | 12.0 - 12.5 | April 01, 2019 |
97| Ubuntu 12.04 Server LTS | 11.0 - 17.x | April 28, 2017 |
98| Ubuntu 10.04 Server LTS | 10.0.0 - 12.x | April 01,2015 |
99| Ubuntu 6.06 Server LTS | 8.1.0 - 9.5.4 | June 01, 2011 |
100| Ubuntu 7.10 Server | 8.3.0 - 9.5.4 | April 18, 2009 |
101| Ubuntu 8.04 Server LTS | 8.6.0 - 10.4.x | April 01, 2013 |
102| Windows Server 2003 R2 SP2 | 8.2.0 - 10.4.x | July 13,2010 |
103| Windows Server 2003 SP1 | 7.5.0 - 10.4.x | April 14, 2009 |
104| Windows Server 2003 SP2 | 8.2.0 - 10.4.x | July 13,2010 |
105| Windows Server 2008 (w/o Svc. Pack) | 8.3.0 - 9.5.4 | July 12 2011 |
106| Windows Server 2008 R2\*\* | 9.3.0 - 11.0.x | April 9, 2013 |
41| Operating System | Vendor Termination Date |
42| --- | --- |
43| CentOS 7 | June 30, 2024 |
44| Ubuntu 18.04 Server LTS | April 26, 2023 |
45| Debian 9 | June 17, 2022 |
46| RedHat Enterprise Linux 7 | June 30, 2024 (end of production phase) |
47| CloudLinux 7 | June 30, 2024 |
48| Windows Server 2019 | TBD |
49| Windows Server 2016 | TBD |
50| CentOS 6 | November 30, 2020 |
51| Ubuntu 16.04 Server LTS | April 21, 2021 |
52| Debian 8 | June 30, 2020 |
53| RedHat Enterprise Linux 6 | June 30, 2024 |
54| RedHat Enterprise Linux 5 | November 30, 2020 |
55| CloudLinux 6 | November 30, 2020 |
56| Windows Server 2012 R2 | January 10, 2023 |
57| Windows Server 2012 | January 10, 2023 |
58| Windows Server 2008 R2 SP1 | January 14, 2020 |
59| Windows Server 2008 SP2 | January 14, 2020 |
10760
108\*\*Plesk will no longer provide software patches for Plesk instances running on Windows Server 2008 R2, but will accept technical support requests for Plesk installed into Parallels Virtuozzo Containers running on this OS - till September 1st, 2013. We strongly recommend you to transfer your Plesk installation to any other supported operating system before this date. Refer to the Upgrade and Migration Guide for more details.
61<table><tbody><tr><td></td><td>Recommended versions*</td></tr></tbody></table>
10962
63\* We recommend using the latest supported version of an operating system when deploying a new server. This is because a server with such OS has the longest potential lifetime before its OS Vendor Termination Date.
64
65### Unsupported OSes
66
67Plesk does not accept support requests and will not issue software patches for servers with OSes, that are not listed in the table above or if their Vendor Termination Date is past due.
68
11069If your Plesk version is approaching its End of Life phase or operating system is approaching its Vendor Termination Date, we recommend migrating your Plesk to the latest Plesk version and a newer supported operating system.
11170
11271If you need migration instructions, advice, or if you would prefer to let Plesk professionals handle the migration for you, visit our [Professional Services page.](https://www.plesk.com/professional-services)