Refund Policy
FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20190818_rev01
Full text changes — 20190818_rev01 to 20260729_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 22 | 22 | NIC .DO may evaluate and take into consideration the refund of payments made in error. |
| 23 | 23 | |
| 24 | 24 | For the purposes of this policy will be considered as "payment made by mistake" those payments made to a domain whose name is similar to another domain on which you intend to pay. |
| 25 | 25 | |
| 26 | 26 | For requests to cancel a service made after the deadline indicated in this policy, NIC .DO may cancel the service and will not issue refunds. |
| 27 | 27 | |
| 28 | NIC .DO will retain RD$80.00 for the cancellation of the order for each canceled domain, and will credit the remaining amount to the Customer Advance Account. The refund of the amount available in the Customer´s Advance Account entails additional charges. | |
| 28 | NIC .DO will retain RD$100.00 for the cancellation of the order for each canceled domain, and will credit the remaining amount to the Customer Advance Account. The refund of the amount available in the Customer´s Advance Account entails additional charges. | |
| 29 | 29 | |
| 30 | 30 | ### **About the conditions for the refund.** |
| 31 | 31 | |
| 32 | 32 | In the event of refund of funds available in the Customer Advance Account, NIC .DO will retain 10% of the available amount for administrative expenses. |
| 33 | 33 | |
| 34 | 34 | ### About refund processing |