Legal
FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20250323_rev01
Full text changes — 20250323_rev01 to 20260729_rev01
COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED
| 1 | If fine print is your thing, you've come to the right place! | |
| 2 | ||
| 1 | 3 | ## Legal for Clients |
| 2 | 4 | |
| 3 | 5 | Welcome to LiveChat®! Here's the info about the contract, intellectual property, data handling, and more. |
| 4 | 6 | |
| 5 | 7 | [Learn more ›](https://www.livechat.com/legal/for-clients/) |
| 6 | 8 | |
| 32 | 34 | |
| 33 | 35 | No, the Agreement does not have to be signed to be binding. Your right to access and use the Services is expressly conditioned on your acceptance of the Agreement. Remember, the Agreement is effective as of the earliest of the date you register for the Services, by clicking the "Create account" button (or a similar button or checkbox that confirms you agree/accept/sign up" for the Services), accessing the Services, or the effective date specified in the Order Form (the "Effective Date"). |
| 34 | 36 | |
| 35 | 37 | We do not sign the DPA as a separate agreement anymore - the DPA is already an integral part of the Agreement, meaning it does not require a separate signature. The reason why we have included the DPA in the Agreement is the need to simplify the work and "keep it simple." |
| 36 | 38 | |
| 37 | 39 | As a company offering its services in SaaS model we are aware that the security of our customers and their data is crucial. We treat security as a basic aspect of our business. We know that it is a matter of trust. Currently, we made sure our safeguards comply with the regulation and adjusted some new ones if necessary. More information about our technical and security measures you may find in Exhibit B of the Data Processing Addendum. |
| 40 | ||
| 41 | ### Legal Articles on Success | |
| 42 | ||
| 43 | Malgorzata Sikora | 5 min read | Sep 16 | |
| 44 | ||
| 45 | SaaS and Legal: What Documents You Do, and Don't, Need | |
| 46 | ||
| 47 | At LiveChat®, we work with customers and legal documents on a daily basis. [Read more ›](https://www.livechat.com/success/saas-legal-what-documents-you-need/) | |
| 48 | ||
| 49 | Malgorzata Sikora | 4 min read | Apr 1 | |
| 50 | ||
| 51 | Transparently Present Documents on Your Webpage To Build Trust | |
| 52 | ||
| 53 | We all use online apps to manage our day-to-day activities. [Read more ›](https://www.livechat.com/success/transparent-documents-on-your-webpage/) | |
| 54 | ||
| 55 | Malgorzata Sikora | 3 min read | Feb 5 | |
| 56 | ||
| 57 | Best Practices for Pre-Chat and Post-Chat Surveys and Data Collection | |
| 58 | ||
| 59 | Business ideas require effective actions to become a reality. Obviously, everyone wants to earn cash from their ideas [Read more ›](https://www.livechat.com/success/surveys-data-collection/) | |
| 60 | ||
| 61 | Malgorzata Sikora | 4 min read | Dec 3 | |
| 62 | ||
| 63 | Legal Is a Product: How To Segment Your Customers and Offer Them Legal Support | |
| 64 | ||
| 65 | If you run an online business, most likely you receive a number of requests concerning documents that your customers would like to sign. [Read more ›](https://www.livechat.com/success/segment-customers-offer-legal-support/) | |
| 66 | ||
| 67 | Malgorzata Sikora | 4 min read | Oct 26 | |
| 68 | ||
| 69 | Generating a Privacy Policy Explained | |
| 70 | ||
| 71 | Writing online documents is always a challenge, and we know that to be true at LiveChat®. [Read more ›](https://www.livechat.com/success/generating-a-privacy-policy-explained/) |