Terms of Use
20260201_rev01 · COMPARED WITH 20251201_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE
Full text changes — 20251201_rev01 to 20260201_rev01
| 1 | These Terms of Use ("Terms") apply to everyone who (i) visits the Jotform website(s) including but not limited to [www.jotform.com](https://www.jotform.com/) (the "Websites"), and/or (ii) uses the Jotform form-building platform (the "Platform"). If you are a [Jotform Enterprise](https://www.jotform.com/enterprise/) user, the following sections of these Terms do not apply to you: 1, 5, 8-12, and 13 D, F, and H-U. | |
| 1 | These Terms of Use ("Terms") apply to everyone who (i) visits the Jotform website(s) including but not limited to [www.jotform.com](https://www.jotform.com/) (the "Websites"), and/or (ii) uses the Jotform form-building platform (the "Platform") (see section 13V below). If you are a [Jotform Enterprise](https://www.jotform.com/enterprise/) user, the following sections of these Terms do not apply to you: 1, 5, 8-12, and 13 D, F, and H-U. | |
| 2 | 2 | |
| 3 | 3 | As used in these Terms, "You" and "you" includes all such parties, whether they are acting on their own behalf, or on behalf of or as part of a company or other entity; and "we", "us" and "our" refer to Jotform. |
| 4 | 4 | |
| 5 | 5 | By visiting the Websites and/or using the Platform, you are representing and affirming that you have read, understand, and agree (i) to these Terms and our [AI Terms of Use](https://www.jotform.com/ai-terms/) (see below for more about AI) and (ii) that we will collect, use, and keep your information as stated in the "INFORMATION WE COLLECT" and "HOW WE USE AND DISCLOSE YOUR INFORMATION" and "HOW LONG WE RETAIN YOUR INFORMATION" sections of our Privacy Policy, [here](https://www.jotform.com/privacy/). Our AI Policy also applies - please read it [here](https://www.jotform.com/ai-policy/). |
| 6 | 6 | |
| 7 | 7 | We use certain artificial intelligence (AI) in our websites and Platform, to help you build forms, communicate with us, and get answers, and to help us serve and understand our users. AI technology is improving all the time, but it's not perfect, so don't rely on AI-generated forms, content, advice, or answers to help you with regard to critical matters involving things like the law, health, finances, physical safety, and the like. |
| 188 | 188 | Sections 2, 3, and 5-13 of these Terms shall survive and continue to apply notwithstanding a termination or expiration of your subscription or your access or use of the Platform. |
| 189 | 189 | |
| 190 | 190 | **T**. **Third Party Vendors.** If, in your use of the Platform or any aspect thereof, you enable or use services or functionality from third parties not affiliated with Jotform, such as integrations or AI Functionality, you are giving your consent to the Platform and the third party provider performing all actions deemed necessary for the performance of service including but not exclusive to implementing vendor integration services into a live production environment without any additional authorization by you. Jotform makes no warranties or representations whatsoever with regard to any such products, services, functionality, or merchandise provided by Third Party Vendors. |
| 191 | 191 | |
| 192 | 192 | **U. Privacy / Tracking.** By visiting the Website and/or using the Platform, you acknowledge that, as stated in our Privacy Policy at [www.jotform.com/privacy](https://www.jotform.com/privacy), and in our Cookie Policy at [www.jotform.com/cookie-policy/](https://www.jotform.com/cookie-policy/), we use tracking cookies and similar technologies to better understand visitor and user behavior, and you waive any and all claims against us arising out of our use of those technologies. |
| 193 | 193 | |
| 194 | **V.** The Websites include www.noupe.com. The Noupe AI chatbot builder is part of the Jotform Platform. | |
| 195 | ||
| 194 | 196 | ## Questions |
| 195 | 197 | |
| 196 | 198 | If you have any questions about this terms of use, please feel free to [contact us](https://www.jotform.com/contact/). For enterprise inquiries, custom plans, or any specific needs beyond the standard offerings, please [contact Jotform Enterprise](https://www.jotform.com/enterprise/contact-sales/). |
| 197 | 199 | |
| 198 | Revision November 11, 2025 | |
| 200 | Revision January 12, 2026 |