Privacy Policy

FIRST SEEN 2026-07-29 · VERSION 20260729_rev01 · COMPARED WITH 20260201_rev01

Full text changes — 20260201_rev01 to 20260729_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 In some cases, the applications or user interfaces you encounter while on our sites are managed by third parties, who may require that you provide your personal information. We are not responsible for the privacy practices of these third party services or applications. We recommend carefully reviewing the user terms and privacy statement of each third party service, website, and/or application prior to use.
 ## HOW LONG WE RETAIN YOUR INFORMATION
 We generally retain your information for as long as you have an account with us, as necessary to otherwise to provide services to you, to comply with our legal obligations, to enforce our agreements and terms of use, and for as long as one or more of your forms remain publicly accessible on our website. If you close your account and make your forms publicly unavailable through your account dashboard, your personal info will be deleted after one month. If your account has not been closed but is inactive for one year, we will hold your personal data in encrypted form for one additional year, at which time we will delete it. We will delete personal info in response to valid data subject requests made under applicable privacy law such as under the GDPR. This paragraph constitutes our data retention policy as to your personal information.
+## REQUESTS TO DELETE, AMEND OR WITHDRAW CONSENT - NON-EEA, UK SWISS OR AUSTRALIAN RESIDENTS
+## REQUESTS TO DELETE, AMEND OR WITHDRAW CONSENT - NON-EEA, UK, SWISS OR AUSTRALIAN RESIDENTS
 You may be entitled to request that we delete or amend your personal information. You may also be entitled to withdraw your consent, when consent is the basis for processing your personal information. We apply the same procedures, limitations and exceptions established for European Economic Area (EEA), UK, Swiss and Australian residents in this privacy policy to all who make such requests to delete or amend personal information, or withdraw consent for processing personal information, regardless of geographic location. Please read the "Your Rights" paragraph under the "ADDITIONAL TERMS FOR EUROPEAN ECONOMIC AREA, UK, SWISS AND AUSTRALIA RESIDENTS" below for details. If you are a resident of the EEA, UK, Switzerland or Australia, see below for more specific details on how that applies to you.
+## **UK INDIVIDUALS - COMPLAINTS REGARDING HANDLING OF PERSONAL INFORMATION**
+If you are in the UK and believe that we have not complied with our obligations under the UK GDPR and/or the UK Data (Use and Access) Act of 2025 concerning your personal data, you may submit a complaint to us to [privacy@jotform.com](mailto:privacy@jotform.com).
 ## ADDITIONAL TERMS FOR EUROPEAN ECONOMIC AREA, UK, SWISS AND AUSTRALIA RESIDENTS
 ### **Legal Basis for Use of Your Information**
 Personal information that we collect is processed under the following legal basis: