Privacy Policy

ARCHIVED 2024-05-01, DATE APPROXIMATE · VERSION 20240501_rev01 · COMPARED WITH 20240301_rev01

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11## Privacy Policy
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3This privacy policy explains how Jotform handles your personal information and data, and applies to all of the products, services and websites offered by Jotform Inc., Jotform Ltd, Jotform Pty Ltd and their affiliates (collectively, "Jotform"), except where otherwise noted. Jotform products, services and websites are collectively referred to as the "services" in this policy. Unless otherwise noted, all services are provided by Jotform Inc., which is based in the United States.
3This privacy policy explains how Jotform handles your personal information and data, and applies to all of the products, services and websites offered by Jotform Inc., Jotform Ltd, Jotform Pty Ltd, Jotform Canada Inc., and their affiliates (collectively, "Jotform"), except where otherwise noted. Jotform products, services and websites are collectively referred to as the "services" in this policy. Unless otherwise noted, all services are provided by Jotform Inc., which is based in the United States.
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55In this policy, "you" refers to those who use and/or interact with any or all of our products, services, and websites, and "we", "us", and "our" refer to Jotform. "Customer"(s) refers specifically to those who use Jotform services. "Form Responders" refers to those who fill in and/or submit forms used by our Customers.
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77## INFORMATION WE COLLECT
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99### **From Our Customers**
182182#### **Complaints**
183183
184184You also have the right to lodge a complaint before a supervisory data protection authority regarding our data processing. If you are in Europe, an up to date list of data protection authorities is available at [https://edpb.europa.eu/about-edpb/board/members\_en](https://edpb.europa.eu/about-edpb/board/members_en). If you are in the UK, the data protection authority is the UK Information Commissioner's Office available at [https://ico.org.uk/](https://ico.org.uk/).
185185
186186### **EU-U.S. Data Privacy Framework ("DPF")**
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188We participate in and are committed to complying with the [DPF](https://www.dataprivacyframework.gov/s/).
188We participate in and are committed to complying with the [principles of the DPF](https://www.dataprivacyframework.gov/s/).
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190190See the "Information We Collect" section above for information on what personal data we collect, and the "How We Use and Disclose Your Information" section for information on how we use such data and to whom we may disclose it. Whatever personal data our user or customer (the data "controller") collects via submissions to their forms on our platform is determined by the user or customer on the one hand and by the persons who fill in and submit their forms on the other hand.
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192192See above for information on the choices you have concerning limiting the use and disclosure of your data, and your right to access your personal data. We are subject to the investigatory and enforcement powers of the FTC. We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. See above. We may be liable for onward transfers to third parties if and to the extent determined by law.Complaints regarding our compliance with the DPF may be subject to binding arbitration before the American Arbitration Association in the US - see our [terms of use](https://www.jotform.com/terms/). You may address any complaints directly to us using [this form](https://www.jotform.com/privacyconcerns/), free of charge, worldwide.
193193
194194### **Representation for Data Subjects in the EU**
202202In most cases where Jotform may receive personal data of and/or for our Brazilian customers, the customer is the Controller under the LGPD, rather than Jotform. For purposes where Jotform does in fact function as a Controller with respect to our customer, our Privacy Team is the designated Data Protection Officer, and may be contacted at [privacy@jotform.com](mailto:privacy@jotform.com).
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204204## **HOW TO CONTACT US REGARDING YOUR PERSONAL INFORMATION**
205205
206206If you have any questions about this privacy policy, you may contact us using [this form](https://www.jotform.com/privacyconcerns/).
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208Revision February 28, 2024
208Revision April 17, 2024