Privacy Policy

ARCHIVED 2023-09-01, DATE APPROXIMATE · VERSION 20230901_rev01 · COMPARED WITH 20230801_rev01

Full text changes — 20230801_rev01 to 20230901_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

180180Use of our websites is intended for adults at least eighteen (18) years of age. We do not knowingly collect personally-identifying information from children under the age of thirteen (13).
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182182#### **Complaints**
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184184You also have the right to lodge a complaint before a supervisory data protection authority regarding our data processing. If you are in Europe, an up to date list of data protection authorities is available at [https://edpb.europa.eu/about-edpb/board/members\_en](https://edpb.europa.eu/about-edpb/board/members_en). If you are in the UK, the data protection authority is the UK Information Commissioner's Office available at [https://ico.org.uk/](https://ico.org.uk/).
185185
186### **Privacy Shield / EU-U.S. Data Privacy Framework (DPF)**
186### **EU-U.S. Data Privacy Framework ("DPF")**
187187
188Despite the July 12, 2016 decision of the European Commission's Decision (EU) 2016/1250 regarding Privacy Shield, the U.S. Department of Commerce still requires adherence to Privacy Shield Principles. As such, Jotform is committed to complying with those principles and to remain certified by the U.S. Department of Commerce. Where applicable, Jotform has committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit [https://www.jamsadr.com/eu-us-privacy-shield](https://www.jamsadr.com/eu-us-privacy-shield) for more information. Jotform is committed to abiding by the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement, and Liability.
188We participate in and are committed to complying with the DPF. Here is a link to the DPF List of participating organizations. (This link will be provided/updated when the DPF organization provides it).
189189
190On July 10, 2023, the European Commission adopted an [adequacy decision](https://commission.europa.eu/system/files/2023-07/Adequacy%20decision%20EU-US%20Data%20Privacy%20Framework.pdf) regarding the EU-U.S. Data Privacy Framework (DPF). See this web [page](https://www.dataprivacyframework.gov/s/) for DPF information. This decision lays the groundwork for organizations to certify to the DPF, reducing obstacles to transfers of personal data from the EU to the U.S. Jotform is committed to complying with the DPF principles.
190See the "Information We Collect" section above for information on what personal data we collect, and the "How We Use and Disclose Your Information" section for information on how we use such data and to whom we may disclose it. Whatever personal data our user or customer (the data "controller") collects via submissions to their forms on our platform is determined by the user or customer on the one hand and by the persons who fill in and submit their forms on the other hand.
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192See above for information on the choices you have concerning limiting the use and disclosure of your data, and your right to access your personal data. We are subject to the investigatory and enforcement powers of the FTC. We may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. See above. We may be liable for onward transfers to third parties if and to the extent determined by law.Complaints regarding our compliance with the DPF may be subject to binding arbitration before the American Arbitration Association in the US - see our [terms of use](https://www.jotform.com/terms/). You may address any complaints directly to us using [this form](https://www.jotform.com/privacyconcerns/), free of charge, worldwide.
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192194### **How to Contact Us Regarding Your Personal Information**
193195
194196If you have any questions about this privacy policy, you may contact us using [this form](https://www.jotform.com/privacyconcerns/).
195197
196198### **Representation for Data Subjects in the EU**
197199
198200We value your privacy and your rights as a data subject and have therefore appointed Prighter as our privacy representative and your point of contact.
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200202Prighter gives you an easy way to exercise your privacy-related rights (e.g. requests to access or erase personal data). If you want to contact us via our representative Prighter or make use of your data subject rights, please visit: https://prighter.com/q/11830216921
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202Last Update: Jul 13, 2023
204Last Update: Aug 18, 2023