Privacy Policy

ARCHIVED 2021-12-01, DATE APPROXIMATE · VERSION 20211201_rev01 · COMPARED WITH 20211103_rev01

Full text changes — 20211103_rev01 to 20211201_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1## Privacy Policy
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13This privacy policy explains how Jotform handles your personal information and data, and applies to all of the products, services and websites offered by Jotform Inc., Jotform LTD and their affiliates (collectively, "Jotform"), except where otherwise noted. Jotform products, services and websites are collectively referred to as the "services" in this policy. Unless otherwise noted, all services are provided by Jotform Inc., which is based in the United States.
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35In this policy, "you" refers to those who use and/or interact with any or all of our products, services, and websites, and "we", "us", and "our" refer to JotForm. "Customer"(s) refers specifically to those who use Jotform services. "Form Responders" refers to those who fill in and/or submit forms used by our Customers.
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57## INFORMATION WE COLLECT
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148150#### **Complaints**
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150152You also have the right to lodge a complaint before a supervisory data protection authority regarding our data processing. If you are in Europe, an up to date list of data protection authorities is available at [https://edpb.europa.eu/about-edpb/board/members\_en](https://edpb.europa.eu/about-edpb/board/members_en). If you are in the UK, the data protection authority is the UK Information Commissioner's Office available at [https://ico.org.uk/](https://ico.org.uk/).
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152154## **PRIVACY SHIELD**
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154Jotform complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. (_Your organization name)_ has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit [https://www.privacyshield.gov/](https://www.privacyshield.gov/)
156Jotform complies with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States. Jotform has certified to the U.S. Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit [https://www.privacyshield.gov/](https://www.privacyshield.gov/)
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156158In compliance with the Privacy Shield Principles, Jotform commits to resolve complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Jotform via [this form](https://www.jotform.com/privacyconcerns/).
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158160Jotform has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please visit [https://www.jamsadr.com/eu-us-privacy-shield](https://www.jamsadr.com/eu-us-privacy-shield) for more information or to file a complaint. The services of JAMS are provided at no cost to you. You may also submit a claim for binding arbitration against Jotform with JAMS (see the above website) in the event that your concerns are not satisfactorily resolved.
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160162Jotform commits to cooperate with EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) and to comply with the advice given by such authorities with regard to human resources data transferred from the EU and Switzerland in the context of the employment relationship.