IRS Privacy Policy

MATERIAL
FIRST SEEN 2026-08-20 · VERSION 20260820_rev01 · COMPARED WITH 20260815_rev01

What changed, in plain language

The IRS privacy page was cut down to a short intro plus four empty section headings. Almost all of the detailed policy text is gone from the page, including the promise that the IRS does not sell information collected on the site, the section describing how the IRS uses artificial intelligence with taxpayer data, the website security and monitoring commitments, the full Privacy Act / Paperwork Reduction Act notice listing who tax data can be shared with, and the rules about recording online and in-person meetings. A new label at the top says the page is 'AI-assisted content' verified by the IRS. This looks like it may be a page redesign where the details now sit behind collapsible sections that did not load, but as published the commitments are no longer visible to readers. Your legal protections under the Privacy Act and tax confidentiality law (26 U.S.C. 6103) do not change just because the webpage text was shortened.

Changes that may affect you

The published policy no longer explains how your information is handledMATERIAL
OTHER

Four sections that should describe the policy, compliance programs, Privacy Act requests, and how to complain are now empty headings. If you want to know how the IRS treats your data, or how to file a privacy complaint, this page no longer tells you. This may be a broken page rather than a deliberate rollback, but right now the information is not there.

## Privacy complaints

What you can do — Check the page again in a few days in case the missing sections load. If you need the details now, look up an archived copy of the earlier version or contact the IRS Privacy Office through the Treasury privacy page.

Promise not to sell your information, and the list of who data is shared with, were droppedMATERIAL
DATA SHARING

The page used to say outright that the IRS does not sell your information, and it listed exactly which agencies and countries your tax data can go to. Both are gone. Your protection under tax confidentiality law hasn't changed, but you can no longer see the commitment or the sharing list on this page.

We do not sell the information collected at this site or any other information we collect.

What you can do — Read the Treasury System of Records Notices (SORNs) page for the official list of who your IRS records can be disclosed to.

AI safeguards disclosure removed while the page itself is now AI-generatedMATERIAL
OTHER

The old page promised that AI would not replace human judgment in decisions about your tax rights, that human oversight and appeal rights stayed in place, and that AI could use your data only for allowed purposes. That promise is no longer published. At the same time, the page now carries an 'AI-assisted content' label, so the remaining text was itself drafted with AI.

AI operates under human oversight that preserves established review and appeal processes that preserve your due process protections.

What you can do — If an IRS decision affecting you seems automated, ask in writing for human review and use your normal appeal rights — those rights come from law, not from this webpage.

Changelog

  1. − REMOVEDMost of the privacy policy text was removed, leaving only headings

    The page now has four section headings ('IRS privacy policy overview', 'Privacy compliance programs', 'Privacy Act requests', 'Privacy complaints') with no text under them. Everything that used to explain how the IRS handles your information on this page is gone from view.

    We publish specific information on records the IRS may collect in the IRS Privacy Act System of Records Notices

    ## IRS privacy policy overview

  2. − REMOVEDThe 'we do not sell your information' promise is no longer on the page

    The old page said plainly that the IRS does not sell information collected at the site or any other information it collects. That sentence is gone. Federal law still restricts what the IRS can do with tax data, but the promise is no longer written here.

    We do not sell the information collected at this site or any other information we collect.

  3. − REMOVEDThe section explaining how the IRS uses AI with your data was removed

    The old page described using AI for services, compliance, and fraud detection, and promised human oversight, appeal rights, and that AI could only use your information for authorized purposes. That whole explanation is gone.

    AI does not replace human judgment in decisions affecting taxpayer rights, benefits, or obligations.

  4. − REMOVEDSecurity and 'we don't try to identify visitors' language removed

    The old page said the IRS monitors network traffic only for security and makes no attempt to identify individual users unless illegal behavior is suspected. That statement no longer appears.

    No attempts are made to identify individual users unless illegal behavior is suspected.

  5. − REMOVEDThe detailed Privacy Act notice, including the list of who your tax data can be shared with, was removed

    The old page listed the agencies and situations where tax information may be disclosed — Justice Department, states and cities, Congress, child support agencies, foreign governments under tax treaties, law enforcement and intelligence agencies. It also explained penalties for not filing. All of that detail is gone from this page.

    Generally, tax returns and return information are confidential, as stated in Code section 6103.

  6. − REMOVEDMeeting recording rules removed

    The old page explained that IRS staff may record online meetings, that participants would be told, that staying in the meeting counts as consent, and that you can leave to opt out. Those rules are no longer stated here.

    By joining and staying in the recorded meeting, you consent to the recording.

  7. − REMOVEDTaxpayer burden estimates and forms-comment info removed

    Tables estimating how many hours and dollars it takes to file a return, and the address for sending comments on forms, were dropped. This is background material, not a privacy right.

    Estimated average taxpayer burden (in hours) for individuals by activity

  8. + ADDEDNew 'AI-assisted content' label at the top of the page

    The page now opens with a note saying the content was AI-assisted and verified by the IRS.

    **AI-assisted content** verified by the IRS

  9. ± CHANGEDBasic intro about what the site collects was kept and moved to the top

    The page still says it won't collect personal information just because you visit, and that giving information for things like ordering forms or checking refund status is voluntary and implies consent to use it for that request.

    All personal information you provide to us is voluntary.

    We won't collect personal information about you just because you visit this Internet site.

Full text changes — 20260815_rev01 to 20260820_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1All personal information you provide to us is voluntary. We may collect personal information about you (such as name, email address, Social Security number or other unique identifier) only if you specifically and knowingly provide it to us. We will use your information to process requests for certain services or information. Providing your information is generally voluntary, but if it is not provided, we might not be able to process your transaction. When information is required, we will let you know before we collect it. We publish specific information on records the IRS may collect in the IRS Privacy Act System of Records Notices on the [U.S. Department of the Treasury System of Records Notices](https://home.treasury.gov/footer/privacy-act/system-of-records-notices-sorns) page.
1**AI-assisted content** verified by the IRS
22
3We collect PII and other information only as necessary to administer our programs under the authority of the Internal Revenue Code and the protections of the Code and the Privacy Act. The information you provide will be used only for that purpose. We do not sell the information collected at this site or any other information we collect. You do not have to give us personal information to visit our website. For more information on authority, visit [The agency, its mission and statutory authority](https://irs.gov/about-irs/the-agency-its-mission-and-statutory-authority) page. We publish specific information on the purpose and authority for records the IRS may collect in the IRS Privacy Act System of Records Notices on the [U.S. Department of the Treasury System of Records Notices](https://home.treasury.gov/footer/privacy-act/system-of-records-notices-sorns) page.
3Thank you for visiting the Internal Revenue Service's website, an official United States Government System, and reviewing our privacy policy. Our privacy policy explains how we handle the personally identifiable information (PII) that you provide to us when you visit us online to browse, obtain information, or conduct a transaction. PII includes information that is personal in nature and which might be used to identify you. The IRS uses this website to provide information about IRS services and programs. This website includes specific applications which provide more services or enable us to respond to specific questions from website visitors.
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5Throughout our website, we will let you know if the information we ask you to provide is voluntary or required. By providing your personal information, you give us consent to use the information only for the purpose for which it was collected. We describe those purposes when we collect information. We will ask for your consent before using the information you provide for any secondary purpose other than those required by federal law. We will disclose your information only authorized by law and as listed in the routine uses published in the IRS Privacy Act System of Records Notices on the [U.S. Department of the Treasury System of Records Notices](https://home.treasury.gov/footer/privacy-act/system-of-records-notices-sorns) page.
5We won't collect personal information about you just because you visit this Internet site. Some applications on this website provide you with the opportunity to order forms, ask questions requiring a response, sign up for electronic newsletters, participate in focus groups and customer surveys, or learn the status of filed returns or anticipated payments. Using these services is voluntary and may require that you provide additional personal information to us. Providing the requested information implies your consent for us to use this data in order to respond to your specific request.
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7We use artificial intelligence (AI) to automate or assist with certain services, compliance activities, fraud detection, and administrative functions. We evaluate AI systems through established privacy, security, and risk management processes consistent with federal law and regulatory guidance, including applicable privacy, civil liberties, and cybersecurity requirements. AI does not replace human judgment in decisions affecting taxpayer rights, benefits, or obligations. AI operates under human oversight that preserves established review and appeal processes that preserve your due process protections. Your information remains protected when used in AI-supported processes, as required by the Privacy Act and federal tax confidentiality laws, including 26 U.S.C. § 6103. AI may use your information only for authorized purposes.
7## IRS privacy policy overview
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9We protect your information in a secure and readily accessible environment. We also monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage to the web service. We focus on web site security so that this service remains available to you and other visitors. No attempts are made to identify individual users unless illegal behavior is suspected. For more information on security, visit our [Security of your information](https://irs.gov/privacy-disclosure/security-of-your-information) page.
9## Privacy compliance programs
1010
11The various inquiries made of individuals by the IRS during tax administration are part of a single process. Rather than include the same Privacy Act notice information in many forms or letters that are repeated contacts with the same individual about the same situation, the IRS has adopted an "umbrella" approach where the first contact of a series includes a notice that the individual may keep and that would apply to all future inquiries related to that situation. This approach spares the recipient from receiving repetitious and unnecessary identical notices.
11## Privacy Act requests
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13#### Disclosure, Privacy Act, and Paperwork Reduction Act Notice
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15The IRS Restructuring and Reform Act of 1998, the Privacy Act of 1974, and the Paperwork Reduction Act of 1980 require that when we ask you for information, we must first tell you our legal right to ask for the information, why we are asking for it, and how it will be used. We must also tell you what could happen if we do not receive it and whether your response is voluntary, required to obtain a benefit, or mandatory under the law.
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17This notice applies to all records and other material (in paper or electronic format) you file with us, including this tax return. It also applies to any questions we need to ask you so we can complete, correct, or process your return; figure your tax; and collect tax, interest, or penalties.
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19Our legal right to ask for information is Internal Revenue Code sections 6001, 6011, and 6012(a), and their regulations. They say that you must file a return or statement with us for any tax you are liable for. Your response is mandatory under these sections. Code section 6109 requires you to provide your identifying number on the return. This is so we know who you are and can process your return and other papers. You must fill in all parts of the tax form that apply to you. But you do not have to check the boxes for the Presidential Election Campaign Fund or for the third-party designee. You also do not have to provide your daytime phone number or email address.
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21You are not required to provide the information requested on a form that is subject to the Paperwork Reduction Act unless the form displays a valid OMB control number. Books or records relating to a form, or its instructions must be retained as long as their contents may become material in the administration of any Internal Revenue law.
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23We ask for tax return information to carry out the tax laws of the United States. We need it to figure and collect the right amount of tax.
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25If you do not file a return, do not provide the information we ask for, or provide fraudulent information, you may be charged penalties and be subject to criminal prosecution. We may also have to disallow the exemptions, exclusions, credits, deductions, or adjustments shown on the tax return. This could make the tax higher or delay any refund. Interest may also be charged.
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27Generally, tax returns and return information are confidential, as stated in Code section 6103. However, Code section 6103 allows or requires the Internal Revenue Service to disclose or give the information shown on your tax return to others as described in the Code. For example, we may disclose your tax information to the Department of Justice to enforce the tax laws, both civil and criminal, and to cities, states, the District of Columbia, and U.S. commonwealths or territories to carry out their tax laws. We may disclose your tax information to the Department of Treasury and contractors for tax administration purposes; and to other persons as necessary to obtain information needed to determine the amount of or to collect the tax you owe. We may disclose your tax information to the Comptroller General of the United States to permit the Comptroller General to review the Internal Revenue Service. We may disclose your tax information to committees of Congress; federal, state, and local child support agencies; and to other federal agencies for the purposes of determining entitlement for benefits or the eligibility for and the repayment of loans. We may also disclose this information to other countries under a tax treaty, to federal and state agencies to enforce federal nontax criminal laws, or to federal law enforcement and intelligence agencies to combat terrorism.
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29Please keep this notice with your records. It may help you if we ask you for other information. If you have questions about the rules for filing and giving information, please call or visit any Internal Revenue Service office.
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31#### We welcome comments on forms
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33We try to create forms and instructions that can be easily understood. Often this is difficult to do because our tax laws are very complex. For some people with income mostly from wages, filling in the forms is easy. For others who have businesses, pensions, stocks, rental income, or other investments, it is more difficult.
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35If you have suggestions for making these forms simpler, we would be happy to hear from you. You can send us comments through [IRS.gov/formscomments](https://irs.gov/forms-pubs/comment-on-tax-forms-and-publications). Or you can send your comments to Internal Revenue Service, Tax Forms and Publications Division, 1111 Constitution Ave. NW, IR6526, Washington, DC 20224. Don't send your return to this address. Instead, see the addresses at the end of these instructions.
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37Although we can't respond individually to each comment received, we do appreciate your feedback and will consider your comments as we revise our tax forms and instructions.
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39#### Estimates of taxpayer burden
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41The following table shows burden estimates based on current statutory requirements as of November 2023 for taxpayers filing a 2023 Form 1040 or 1040SR tax return. Time spent and out-of-pocket costs are presented separately. Time burden is broken out by taxpayer activity, with recordkeeping representing the largest component. Out-of-pocket costs include any expenses incurred by taxpayers to prepare and submit their tax returns. Examples include tax return preparation and submission fees, postage and photocopying costs, and tax return preparation software costs. While these estimates don't include burden associated with post-filing activities, IRS operational data indicate that electronically prepared and filed returns have fewer arithmetic errors, implying lower post-filing burden.
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43Reported time and cost burdens are national averages and don't necessarily reflect a "typical" case. Most taxpayers experience lower than average burden, with taxpayer burden varying considerably by taxpayer type. For instance, the estimated average time burden for all taxpayers filing a Form 1040 or 1040SR is 13 hours, with an average cost of $270 per return. This average includes all associated forms and schedules, across all tax return preparation methods and taxpayer activities.
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45Within this estimate, there is significant variation in taxpayer activity. For example, nonbusiness taxpayers are expected to have an average burden of about 9 hours and $150, while business taxpayers are expected to have an average burden of about 24 hours and $560. Similarly, tax return preparation fees and other out-of-pocket costs vary extensively depending on the tax situation of the taxpayer, the type of software or professional preparer used, and the geographic location.
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47For more information on taxpayer burden see Pub. 5743. If you have comments concerning the time and cost estimates below, you can contact us at either one of the addresses shown under We Welcome Comments on Forms.
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49Estimated average taxpayer burden (in hours) for individuals by activity
50| Type of taxpayer | Percentage of returns | Total time\* | Record-keeping | Tax planning | Form completion and submission | All other | Average cost (dollars)\*\* |
51| --- | --- | --- | --- | --- | --- | --- | --- |
52| All taxpayers | 100% | 13 | 6 | 2 | 4 | 1 | $270 |
53| Nonbusiness taxpayers\*\*\* | 72% | 9 | 3 | 1 | 3 | 1 | $150 |
54| Business taxpayers\*\*\* | 28% | 24 | 12 | 4 | 6 | 2 | $560 |
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56\*Detail may not add to total time due to rounding.
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58\*\*Dollars rounded to the nearest $10.
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60\*\*\*You are considered a "business" filer if you file one or more of the following with Form 1040 or 1040-SR: Schedule C, E, or F or Form 2106. You are considered a "nonbusiness" filer if you don't file any of those schedules or forms with Form 1040 or 1040-SR.
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62The IRS is committed to protecting the privacy rights of America's taxpayers. These rights are protected by the [Internal Revenue Code](https://uscode.house.gov/), the [Privacy Act of 1974](https://www.gpo.gov/fdsys/pkg/USCODE-2010-title5/html/USCODE-2010-title5-partI-chap5-subchapII-sec552a.htm), the [Freedom of Information Act](https://irs.gov/privacy-disclosure/irs-freedom-of-information-act), and IRS policies and practices. We document much of our internal policy on these laws in Internal Revenue Manual 10.5, Privacy and Information Protection, and IRM 11.3, Disclosure of Official Information.
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64The law requires the IRS to protect your information, and you do not need to take any action or make a special request for us to protect your confidentiality. The IRS may not disclose tax returns or return information unless authorized by law. We monitor all accesses, with any unauthorized access subject to criminal and civil penalties.
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66The Senior Agency Official for Privacy (SAOP), as mandated by OMB M-16-24, has overall responsibility and accountability for ensuring the agency's implementation of information privacy protections, including the agency's full compliance with federal laws, regulations, and policies relating to information privacy. The [SAOP for the IRS](https://home.treasury.gov/footer/privacy-act) is positioned at the Department of Treasury.
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68We protect your privacy in online and in-person meetings just as we do with all other interactions. We make sure we authenticate all attendees' identity, their authorization to be in the meeting, and their need to know. The IRS might need to record a meeting you attend, with your consent. Designated IRS hosts may record meetings. If we do so, we will notify all participants we are recording. By joining and staying in the recorded meeting, you consent to the recording. To opt out of recording, you may leave a recorded meeting. If this is an in-person meeting about your tax account, we follow [IRC 7521(a)](https://irc.bloombergtax.com/public/uscode/doc/irc/section_7521). In such a meeting, you may request to record, with prior notice to the IRS, and the IRS may also record. All such recordings become federal records, which we protect and keep following federal privacy, security, and records requirements. If we use a third-party application or service, we still protect your privacy. Our agreement with that vendor requires that IRS privacy policies apply and override those of the application or service. For more detailed information, please refer to these Internal Revenue Manual sections:
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70- 10.5.1.6.14.2, Recordings in the Workplace
71- 10.5.1.6.15, Contractors
72- 10.5.1.6.18.2, Online Meeting Tools
73- [4.10.3.4.7, Requests to Audio Record Interviews](https://irs.gov/irm/part4/irm_04-010-003)
74- [5.1.12.3, Taxpayer Recording of Interviews](https://irs.gov/irm/part5/irm_05-001-012r)
75- [25.5.5.4.4, Right to Make an Audio Recording of the Proceeding](https://irs.gov/irm/part25/irm_25-005-005)
13## Privacy complaints