Elsevier Privacy Policy
20200101_rev01 · COMPARED WITH 20191001_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE
Full text changes — 20191001_rev01 to 20200101_rev01
| 1 | Last updated: August 19, 2019 | |
| 1 | Last updated: December 19, 2019 | |
| 2 | 2 | |
| 3 | 3 | Elsevier is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use and share your personal information. |
| 4 | 4 | |
| 5 | 5 | ## About our privacy policy |
| 6 | 6 | |
| 7 | 7 | This privacy policy applies to our websites, apps and other services, including programs and events, that refer or link to this privacy policy (each, a "Service"). This policy may be supplemented by additional privacy statements, terms or notices provided to you. The Elsevier company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service. |
| 29 | 29 | ### Information you provide to us |
| 30 | 30 | |
| 31 | 31 | The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include: |
| 32 | 32 | |
| 33 | 33 | - Contact details, such as your name, email address, postal address, phone number and social media handle; |
| 34 | 34 | - Account login credentials, such as usernames and passwords, password hints and similar security information; |
| 35 | - Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, ORCID ID and photo; | |
| 35 | - Other account registration and profile information, including educational, professional and other background information, such as your field of study, current position, practice area and areas of interests, gender, ORCID ID and photo; | |
| 36 | 36 | - Content that you upload and share or store in your account, such as annotations, comments, contributions and replies; |
| 37 | - Payment information, such as a credit or debit card number; | |
| 37 | - Payment information, such as a credit or debit card number, and government-issued ID numbers; | |
| 38 | 38 | - Information that you communicate to us, such as questions or information you send to customer support; |
| 39 | 39 | - Data that you provide to us as part of interacting with the Service, such as your favorites and search queries; and/or |
| 40 | 40 | - Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive. |
| 41 | 41 | |
| 42 | 42 | ### Data from your institution |
| 43 | 43 | |
| 46 | 46 | - Contact details, such as your name and institutional email address, postal address and phone number; |
| 47 | 47 | - Other account registration information, such as job title; and/or |
| 48 | 48 | - Institutional user ID. |
| 49 | 49 | |
| 50 | 50 | ### Data from other sources |
| 51 | 51 | |
| 52 | We also may obtain contact details and other information about you from other entities within the RELX and from third parties, including: | |
| 52 | We also may obtain contact details and other information about you from other entities within RELX and from third parties, including: | |
| 53 | 53 | |
| 54 | 54 | - Social networks when that you grant permission to the Service to access your data on one or more networks; |
| 55 | 55 | - Service providers that help us determine a location in order to customize certain products to your location; |
| 56 | 56 | - Partners with which we offer co-branded services or engage in joint marketing activities; and/or |
| 57 | - Publicly -available sources and data suppliers from which we obtain data to validate or supplement the information we hold and to support the Service. | |
| 57 | - Publicly available sources and data suppliers from which we obtain data to validate or supplement the information we hold and to support the Service. | |
| 58 | 58 | |
| 59 | 59 | ### Device and usage data |
| 60 | 60 | |
| 61 | 61 | The Service may automatically collect information about how you and your device interact with the Service, such as: |
| 62 | 62 | |
| 63 | 63 | - Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data; |
| 83 | 83 | - Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and license fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to a customer agreement. |
| 84 | 84 | |
| 85 | 85 | We may also use your personal information to: |
| 86 | 86 | |
| 87 | 87 | - Respond to your requests, inquiries, comments or concerns; |
| 88 | 88 | - Invite you to submit or review manuscripts or otherwise participate in our publishing programs; |
| 89 | - Issue payments and statements, such as for royalties and editorial fees; | |
| 89 | 90 | - Conduct and administer user testing and surveys as well as sweepstakes, competitions and similar promotions; |
| 90 | 91 | - Provide you with relevant promotional messages and other information about products, events and services of ours, our group companies and third parties such as societies and sponsors; |
| 91 | 92 | - Enhance and improve our products, events and services and develop new ones; and/or |
| 92 | 93 | - Comply with our legal obligations, resolve disputes and enforce our agreements. |
| 93 | 94 | |
| 94 | 95 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 123 | 124 | We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to: |
| 124 | 125 | |
| 125 | 126 | - meet any applicable law, regulation, legal process or other legal obligation; |
| 126 | 127 | - detect, investigate and help prevent security, fraud or technical issues; and/or |
| 127 | 128 | - protect the rights, property or safety of Elsevier, our users, employees or others; |
| 128 | 129 | |
| 129 | and as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company. | |
| 130 | and as part of a corporate transaction, such as a transfer of a journal or other assets to or an acquisition by or merger with another company. | |
| 130 | 131 | |
| 131 | 132 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 132 | 133 | |
| 133 | 134 | ## Your personal account |
| 134 | 135 | |
| 135 | 136 | If you create a personal user account on ScienceDirect, Scopus, Mendeley, ClinicalKey or another Service listed [here](https://service.elsevier.com/app/answers/detail/a_id/14372), you can sign in with the same credentials to all of them. |
| 159 | 160 | You have the right under European and certain other privacy and data protection laws, as may be applicable, to request free of charge: |
| 160 | 161 | |
| 161 | 162 | - Access to and correction and deletion of your personal information; |
| 162 | 163 | - Restriction of our processing of your personal information, or to object to our processing; and/or |
| 163 | 164 | - Portability of your personal information. |
| 164 | 165 | |
| 165 | If you wish to exercise any of these rights, please contact us through the contact address provided below. We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. | |
| 166 | If you wish to exercise any of these rights, please contact us through the [Elsevier Privacy Support Hub](https://service.elsevier.com/app/contact/supporthub/privacysupport). We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization. | |
| 166 | 167 | |
| 168 | If you are a California resident, you have additional rights described [here](https://www.elsevier.com/legal/california-privacy-notice). | |
| 169 | ||
| 167 | 170 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 168 | 171 | |
| 169 | 172 | ## Data retention |
| 170 | 173 | |
| 171 | 174 | We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. |
| 172 | 175 | |
| 203 | 206 | ## Changes |
| 204 | 207 | |
| 205 | 208 | We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means. |
| 206 | 209 | |
| 207 | 210 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 208 | 211 | |
| 209 | If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact: | |
| 212 | If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact the Elsevier Data Protection Officer via the [Elsevier Privacy Support Hub](https://service.elsevier.com/app/contact/supporthub/privacysupport) or via post: | |
| 210 | 213 | |
| 211 | 214 | Elsevier Data Protection Officer |
| 212 | 215 | Elsevier Limited |
| 213 | 216 | The Boulevard |
| 214 | 217 | Langford Lane |
| 215 | 218 | Kidlington |