Elsevier Privacy Policy
20201001_rev01 · COMPARED WITH 20200701_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE
Full text changes — 20200701_rev01 to 20201001_rev01
| 1 | Last updated: June 8, 2020 | |
| 1 | Last updated: September 24, 2020 | |
| 2 | 2 | |
| 3 | 3 | Elsevier is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use and share your personal information. |
| 4 | 4 | |
| 5 | 5 | ## About our privacy policy |
| 6 | 6 | |
| 7 | 7 | This privacy policy applies to our websites, apps and other services, including programs and events, that refer or link to this privacy policy (each, a "Service"). This policy may be supplemented by additional privacy statements, terms or notices provided to you. The Elsevier company that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service. |
| 89 | 89 | - Issue payments and statements, such as for royalties and editorial fees; |
| 90 | 90 | - Conduct and administer user testing and surveys as well as sweepstakes, competitions and similar promotions; |
| 91 | 91 | - Provide you with relevant promotional messages and other information about products, events and services of ours, our group companies and third parties such as societies and sponsors; |
| 92 | 92 | - Enhance and improve our products, events and services and develop new ones; and/or |
| 93 | 93 | - Comply with our legal obligations, resolve disputes and enforce our agreements. |
| 94 | 94 | |
| 95 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 96 | ||
| 97 | 95 | ## Sharing of your information |
| 98 | 96 | |
| 99 | 97 | We share your personal information in the following ways and contexts. |
| 100 | 98 | |
| 101 | 99 | ### Your institution |
| 102 | 100 | |
| 106 | 104 | |
| 107 | 105 | ### Our group companies and service providers |
| 108 | 106 | |
| 109 | 107 | Depending on the Service provided, we share your personal information with our: |
| 110 | 108 | |
| 111 | 109 | - Affiliates, trading names and divisions within the Elsevier group of companies (for a list, visit [http://www.elsevier.com/locations](https://www.elsevier.com/about/locations)) and certain RELX companies that provide technology, customer service and other shared services functions; and/or |
| 112 | - Suppliers and service providers, including editors, reviewers, payment processors, customer support, email service providers, event venues and service providers, mailing houses, shipping agents and IT service providers; | |
| 110 | - Suppliers and service providers, including editors, reviewers, payment processors, customer support, email service providers, access and authentication service providers, event venues and service providers, mailing houses, shipping agents and IT service providers; | |
| 113 | 111 | |
| 114 | 112 | to process the information as necessary to provide the Service, complete a transaction or fulfill your request or otherwise on our behalf based on our instructions and in compliance with this privacy policy and any other appropriate confidentiality and security measures. |
| 115 | 113 | |
| 116 | 114 | ### Your choices |
| 117 | 115 | |
| 118 | 116 | We may also share your personal information with our group companies and with sponsors, joint venture partners and other third parties, including entities for which we are acting as an agent, licensee, application host or publisher, such as societies, that wish to send you information about their products and services that may be of interest to you as determined by your choices in managing your communications preferences and other settings. |
| 130 | 128 | and as part of a corporate transaction, such as a transfer of a journal or other assets to or an acquisition by or merger with another company. |
| 131 | 129 | |
| 132 | 130 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 133 | 131 | |
| 134 | 132 | ## Your personal account |
| 135 | 133 | |
| 136 | If you create a personal user account on ScienceDirect, Scopus, Mendeley, ClinicalKey or another Service listed [here](https://service.elsevier.com/app/answers/detail/a_id/14372), you can sign in with the same credentials to all of them. | |
| 134 | If you create a personal user account on ScienceDirect, Scopus, Mendeley, ClinicalKey or [another Service listed here](https://service.elsevier.com/app/answers/detail/a_id/14372), you can sign in with the same credentials to all of them. | |
| 137 | 135 | |
| 138 | 136 | We will share your usage activity, preferences and other information amongst these and related Elsevier services, like bepress and PlumX, to help you improve your productivity. For example, ScienceDirect may recommend better content for you based on your Mendeley library content and the abstracts you read on Scopus, and Mendeley may present you a better tailored content feed based on your ScienceDirect and Scopus activity. |
| 139 | 137 | |
| 140 | 138 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 141 | 139 | |
| 142 | 140 | ## Administrator data |
| 143 | 141 | |
| 144 | 142 | If you are an administrator of an institution with a subscription to a Service, we will use your details to communicate with you about your institution's subscription and related services. If you supply us contact information of your colleagues, we may include a reference to you when we contact those individuals with communications about the Service. |
| 145 | 143 | |
| 146 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 147 | ||
| 148 | 144 | ## Your communications preferences |
| 149 | 145 | |
| 150 | 146 | You can customize and manage your communications preferences and other settings when you register with the Service, by updating your account features and preferences, by using the "opt-in/out" or subscribe/unsubscribe mechanisms or other means provided within the communications that you receive from us or by contacting us. We reserve the right to notify you of changes or updates to the Service whenever necessary. |
| 151 | 147 | |
| 152 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 153 | ||
| 154 | 148 | ## Accessing and updating your information |
| 155 | 149 | |
| 156 | 150 | The Service may allow registered users to directly access their account information and make corrections or updates at any time. |
| 157 | 151 | |
| 158 | 152 | Keeping such information up to date is solely the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service's customer support. |
| 159 | 153 | |
| 162 | 156 | - Access to and correction and deletion of your personal information; |
| 163 | 157 | - Restriction of our processing of your personal information, or to object to our processing; and/or |
| 164 | 158 | - Portability of your personal information. |
| 165 | 159 | |
| 166 | 160 | If you wish to exercise any of these rights, please contact us through the [Elsevier Privacy Support Hub](https://service.elsevier.com/app/contact/supporthub/privacysupport). We will respond to your request consistent with applicable laws. To protect your privacy and security, we may require you to verify your identity. You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization. |
| 167 | 161 | |
| 168 | If you are a California resident, you have additional rights described [here](https://www.elsevier.com/legal/california-privacy-notice). | |
| 162 | If you are a California resident, you have [additional rights described here](https://www.elsevier.com/legal/california-privacy-notice). | |
| 169 | 163 | |
| 170 | 164 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 171 | 165 | |
| 172 | 166 | ## Data retention |
| 173 | 167 | |
| 174 | 168 | We retain your personal information for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements. |
| 175 | 169 | |
| 176 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 177 | ||
| 178 | 170 | ## Data security |
| 179 | 171 | |
| 180 | 172 | We take precautions to safeguard your personal information against loss, theft and misuse and unauthorized access, disclosure, alteration and destruction through the use of appropriate technical and organizational measures. |
| 181 | 173 | |
| 182 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 183 | ||
| 184 | 174 | ## Locations of processing |
| 185 | 175 | |
| 186 | 176 | Your personal information may be stored and processed in your region or another country where Elsevier companies and their service providers maintain servers and facilities, including Australia, France, Germany, India, Ireland, the Netherlands, the Philippines, Singapore, the United Kingdom, and the United States. We take steps, including through contracts, to ensure that the information continues to be protected wherever it is located in a manner consistent with the standards of protection required under applicable law. |
| 187 | 177 | |
| 188 | 178 | Where personal information is transferred from the European Economic Area ("EEA") or Switzerland to a country that has not received an adequacy decision by the European Commission, we rely on appropriate safeguards such as the European Commission-approved Standard Contractual Clauses and Privacy Shield Frameworks to transfer the data. |
| 189 | 179 | |
| 190 | Certain U.S. entities within the Elsevier group of companies have certified certain of their services to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce. Please view these entities' Privacy Shield Notice [here](https://www.relx.com/~/media/Files/R/RELX-Group/documents/privacy-shield-notice.pdf). To learn more about the Privacy Shield program, and to view these entities' certification, please visit [www.privacyshield.gov](https://www.privacyshield.gov/welcome). | |
| 180 | Certain U.S. entities within the Elsevier group of companies have certified certain of their services to the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks as set forth by the U.S. Department of Commerce. Please view these entities' [Privacy Shield Notice here](https://www.relx.com/~/media/Files/R/RELX-Group/documents/privacy-shield-notice.pdf). To learn more about the Privacy Shield program, and to view these entities' certification, please visit [www.privacyshield.gov](https://www.privacyshield.gov/welcome) . | |
| 191 | 181 | |
| 192 | 182 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) |
| 193 | 183 | |
| 194 | 184 | ## Grounds for processing |
| 195 | 185 | |
| 196 | 186 | When we collect from you any personal information within the scope of European data protection laws, we do so: |
| 200 | 190 | - where necessary for the performance of a task carried out in the public interest; |
| 201 | 191 | - where applicable, with your consent; and/or |
| 202 | 192 | - as necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud, or fulfill our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights. |
| 203 | 193 | |
| 204 | 194 | Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing. |
| 205 | 195 | |
| 206 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 207 | ||
| 208 | 196 | ## Changes |
| 209 | 197 | |
| 210 | 198 | We will update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means. |
| 211 | 199 | |
| 212 | [Scroll to top of page](https://www.elsevier.com/legal/privacy-policy) | |
| 213 | ||
| 214 | 200 | If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact the Elsevier Data Protection Officer via the [Elsevier Privacy Support Hub](https://service.elsevier.com/app/contact/supporthub/privacysupport) or via post: |
| 215 | 201 | |
| 216 | 202 | Elsevier Data Protection Officer |
| 217 | 203 | Elsevier Limited |
| 218 | 204 | The Boulevard |
| 219 | 205 | Langford Lane |