General Terms of Service
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| 1 | 1 | [← Back to Legal Overview](https://www.dreamhost.com/legal/) |
| 2 | 2 | |
| 3 | 3 | ## General Terms of Service |
| 4 | 4 | |
| 5 | 5 | #### Last Updated: |
| 6 | 6 | |
| 7 | July 28, 2021 | |
| 7 | May 31, 2023 | |
| 8 | 8 | |
| 9 | 9 | PLEASE READ THESE TERMS OF SERVICE CAREFULLY. |
| 10 | 10 | |
| 11 | 11 | DreamHost offers a variety of services to customers that range from hosting and website services (including shared, VPS, and dedicated hosting, WordPress hosting, Remixer, email, cloud services, and domain registration services among others. These services are collectively referred to as "Services." |
| 12 | 12 | |
| 13 | 13 | By using DreamHost's Services, Customer agrees to these Terms of Service and any other policies or terms referenced or published by us (collectively, the "Terms"). If Customer does not accept these Terms, Customer must not register an account or purchase, access, or use DreamHost's Services in any way. |
| 14 | 14 | |
| 15 | 15 | These Terms form a binding legal agreement between DreamHost and any person or organization who purchases, accesses, or uses DreamHost's Services ("Customer" or "You"). Customer represents, warrants, and agrees that (a) Customer has the full power and authority to enter into and perform under these Terms, or (b) if Customer is using these Services on behalf of an organization, entity, or group, that Customer is authorized to accept these Terms. |
| 16 | 16 | |
| 17 | **Account Information** | |
| 18 | ||
| 19 | 1. You agree to provide certain current, complete, and accurate information about you as required by the account creation process, and to maintain or update this information as needed to keep it current, complete, and accurate. All such information shall be referred to as account information ("Account Information"). | |
| 20 | 2. You hereby grant us the right to disclose to third parties, in accordance with our Privacy Policy and Data Processing Addendum, such Account Information for the purposes of fraud prevention and ensuring the security and integrity of DreamHost systems. | |
| 21 | 3. Providing any false Account Information is considered a violation of DreamHost's terms. DreamHost may deny the creation of an account should it feel in its sole discretion that any incomplete, or inaccurate Account Information is provided during account creation. Any payments made incident to such a denied account will be refunded or canceled. | |
| 22 | 4. DreamHost may suspend or disable any existing account without refund should Customer willfully fail to promptly update Account Information upon its change, or fail to respond for over fifteen (15) calendar days to inquiries by DreamHost concerning the accuracy of any Account Information. | |
| 23 | ||
| 17 | 24 | **Financial Arrangements** |
| 18 | 25 | |
| 19 | 26 | 1. Customer agrees to a thirty (30) day contract minimum beginning upon commencement of service. Exact contract duration is decided upon at signup. |
| 20 | 27 | 2. Customer agrees that all charges and fees associated with an account are their sole responsibility. |
| 21 | 28 | 3. If the customer wishes to cancel DreamHost shared Web Hosting services within ninety-seven (97) days of the initial signup they shall be able to do so for any reason (aside from disablement for Terms of Service or Spam Policy violations) and have their money promptly refunded. |
| 22 | 29 | 4. Services provided by 3rd parties and DreamHost partners are not part of the 97-day refund policy and no early ending credit applies. Billing will stop at end of term during which the service is canceled. |