+- [• Your privacy on Deezer Updated September 2025]()
+- [• Your privacy on Deezer Updated June 2022]()
 ## Your privacy on Deezer
+### Updated September 2025
+At Deezer, we care about your privacy and we want you to be comfortable with how we use your personal data. This Privacy Notice is therefore designed to provide you with transparent and important information on how we [collect](), [use](), [retain](), [protect]() and [share]() your data, and how you can exercise your [rights]() over it.
+It applies to all your use of Deezer streaming services as users (on the website, via the app, on all devices, to customize your user experience, link your Deezer account to another application, or access free service, paid plan or try & buy option), and all other Deezer services that would reference this Privacy Notice. Deezer may develop and offer new or additional services. These will also be subject to this Policy unless stated otherwise.
+If you have any questions about this Privacy Notice or our privacy practices, would like to contact our Customer Care or Data Protection Officer, or would like to submit a complaint, you can contact us through this [form](https://support.deezer.com/hc/en-gb/requests/new).
+## Collection of personal data
+Personal data includes data that directly identifies you (such as your name), data that indirectly identifies you (such as your email address or phone number), and data that can be linked to you (such as your listening history or favorite content).
+Although registering with Deezer does not require you to provide data that directly and personally identifies you, we consider any data that may be linked to you as personal, and we treat it as such.
+We collect the following personal data when you sign up to Deezer and use our service.
+#### Contact info
+Name, email address\*, mobile phone number, social logins, age\*, gender
+Provided by you or your service provider when you sign up to Deezer
+#### Identifiers
+User ID\*, device IDs
+User ID assigned by us when you sign up to Deezer, device IDs collected by us when you use Deezer.
+#### Financial info
+Payment info\*, transactions\*
+Provided by you when you subscribe to a paid plan or a try & buy offer.
+#### Location
+IP address\* which serves along with other technical data such as device's language settings or currency payments and content accessible to determine coarse location\* (country, region or state)
+Collected by us when you sign in and use Deezer.
+#### Usage data
+Product interaction (including streaming, browsing data)\*, advertising data\* (including ad identifier of The Trade Desk as detailed in privacy settings).
+Collected by us when you use Deezer or when you interact with ads or transmitted by third-parties authorized by you to share data with us.
+#### User content
+Photos, audio data\*, voice data, Customer Care requests
+Provided by you when you use Deezer or when you contact our Customer Care.
+#### Search history
+Searches performed on Deezer\*
+Provided by you when you search content on Deezer.
+#### Diagnostics and Security
+Crash data, performance data, behavioral data (device's sensor and usage data)\*
+Collected by us to secure access and use of Deezer.
+Data marked with an \* is required to allow you to sign up to Deezer, to subscribe to one of our paid plans or try & buy offers, or to use our service and its features.
+## Use of personal data
+We use your data for the purposes detailed below in this section and only when we have a legal basis to do so., as provided by applicable data protection regulation. Depending on the circumstances, we may process your data (i) with your consent, (ii) because it is necessary to fulfill [our contract with you](https://www.deezer.com/legal/cgu) or (iii) comply with the law, or (iv) because we believe that the processing is in our or others' legitimate interests (provided that such interests don't override your interests, rights, and legitimate expectations).
+We don't use any algorithms to make any decision that would significantly affect you without human review. We only use your data for the purposes described below.
+#### App functionality
+We use your data below to enable you to sign in to Deezer, search and play audio content, manage your favorites and playlists, and share content with other people, as necessary for the performance of our contract with you.
+#### Contact info
+Email address, mobile phone number, social logins
+#### Identifiers
+User ID, device IDs
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction
+#### User content
+Audio data, voice data
+#### Search history
+Searches
+### Product personalization
+We use your data below to enable you to personalize your profile and playlists, and to provide you with content recommendations based on your listening history and favorite content pursuant to our contract with you.
+#### Contact info
+Name, age, gender
+#### Identifiers
+User ID, device IDs
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction
+#### User content
+Photos
+#### Search history
+Searches
+### Payment and royalties
+We use your data to process your payment when subscribing to a paid plan or a try & buy offer, as required under our contract with you, fulfill our tax and accounting obligations, pay royalties to music labels and record companies and comply with law. We use external payment providers and therefore don't store your payment method details.
+#### Contact info
+Email address, mobile phone number
+#### Identifiers
+User ID
+#### Financial info
+Payment info, transactions
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction
+### Security and fraud prevention
+We use your data to monitor and ensure the ongoing security, confidentiality, integrity, availability and resilience of our service, and to prevent fraudulent access and use, pursuant to our legitimate interest.
+#### Contact info
+Name, email address, mobile phone number, social logins
+#### Identifiers
+User ID, device IDs
+#### Financial info
+Payment info, transactions
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction
+#### Diagnostics & Security
+Crash data, performance data, behavioral data
+### Analytics and audience insights
+We use your data to measure our audience, propose recommendations including from partners, analyze how you use our service, , monitor and improve its overall performance, usability and design, and develop new features and services. You can consent or object to such use in your privacy settings.
+#### Contact info
+Email address
+#### Identifiers
+User ID, device IDs
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction, advertising data
+#### Diagnostics
+Crash data, performance data
+### Deezer's communication
+We use your data to send you important information about your account and transactions, editorial recommendations, marketing communications, or to request your feedback, by email and/or by text messages. When sending you an email or a text message, we use pixel tags to know whether it has been read. This helps us to optimize our email campaigns and send you fewer email sor text messages if you don't read them. You can accept or decline our communications in your [notification preferences](https://www.deezer.com/account/notifications). In the app we can display banners (slide-up) or send you push notifications depending on the parameters of your mobile.
+#### Contact info
+Name, email address, mobile phone number, age
+#### Identifiers
+User ID
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction
+#### Search history
+Searches
+### Deezer's advertising
+If you have subscribed to a paid plan, we use your data to find audiences that are similar to your profile. If you use our free service, we use your user ad profile to display targeted ads for Deezer on our website or app or third-party sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your privacy settings. If you object, only generic and less-relevant ads will be served.
+#### Contact info
+Email address, age, gender
+#### Identifiers
+User ID, device IDs
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction, advertising data
+### Third-party advertising
+If you use our free service, we use your data to build your user ad profile, display targeted ads for third-party products, services or contents on our sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your cookie settings. If you object, only generic and less-relevant ads will be served.
+#### Contact info
+Age, gender
+#### Identifiers
+User ID, device IDs
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction, advertising data
+### Customer Care
+We use your data to handle your requests submitted to our Customer Care, pursuant to our contract with you, or when you want to exercise the statutory rights that you hold over your personal data, pursuant to the law.
+#### Contact info
+Name, email address, phone number, social logins, age, gender
+#### Identifiers
+User ID, device IDs
+#### Financial info
+Payment info, transactions
+#### Location
+Coarse location (via IP address)
+#### Usage data
+Product interaction, advertising data
+#### User content
+Photos, audio data, Customer Care request
+#### Search history
+Searches
+#### Diagnostics
+Crash data, performance data
+## Retention of personal data
+We keep your data only for so long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods specified below start from the date of your last interaction with Deezer.
+### 3 years
+#### Contact info
+Name, email address, mobile phone number, social logins, age, gender
+#### Identifiers
+User ID, device IDs
+#### Location
+Coarse location
+#### Usage data
+Product interaction, advertising data
+#### User content
+Photos, audio data
+#### Search history
+Searches
+#### Diagnostics & Security
+Crash data, performance data, behavioral data
+#### User content
+Customer Care requests (including data submitted with the request)
+### 10 years
+#### Financial info
+Transactions (as required by the Monetary and financial code)
+Then, we may keep some of your personal data in archiving for a period not exceeding five (5) years in order to comply with our legal obligations and for the management of any disputes.
+## Protection of personal data
+We take technical, physical and organizational safeguards to protect your data against unauthorized access, use or disclosure, and to prevent its loss or alteration.
+When implementing and improving these safeguards, we take into account the state of the art, the nature of the processing, the sensitivity of the data, and the potential threats and risks.
+We implement and maintain sophisticated technical measures - such as encryption - to ensure that your data is confidentially and securely recorded and used.
+We restrict and limit access to your data - via access controls - and monitor who accesses, uses, and transfers your personal data - via logs and audit trails.
+Employees who have access to your data are required to comply with strong data privacy, confidentiality and security policies.
+Business partners and service providers with whom we share your data are also required to comply with strong data privacy, confidentiality and security contractual requirements.
+## Sharing of personal data
+Your data is controlled by us in France (Deezer SA, 24 rue de Calais 75009 Paris), and may be shared with service providers and partners around the world.
+Some of these recipients may be located in countries other than the one you are in, and these countries may not guarantee a level of personal data protection equivalent to that of your country. In such cases, we take all necessary measures to ensure that these recipients provide appropriate safeguards, such as the execution of standard data protection clauses and the implementation of adequate security measures.
+You can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) for more information on data sharing.
+### Service providers
+We regularly engage service providers to perform certain tasks on our behalf, such as hosting and storing data, operating, maintaining and securing our website, applications and infrastructures, collecting payments, sending communications or providing analytics or advertising services. In these cases, sharing is limited to the data necessary to allow our providers to perform their tasks, and we require them to protect your data.
+### Partners
+On occasion, we may share your data - limited to what is necessary - with some of our partners, such as telecommunication operators, media companies or other retailers distributing our offers, music labels and recording companies, or audio device manufacturers. We also require them to protect your data.
+### Others
+Finally, we may share your data with our parent companies and subsidiaries, with other companies in the event of an acquisition, merger or sale, or with law enforcement.
+## Your rights on your data
+We are fully committed to enable you to exercise your rights on your data, some of which may be exercised directly in your settings, some of which may be exercised by contacting our Customer Care. Please see below for how to do this.
+### Data access and portability
+You can access and get a copy of your data by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).
+### Data modification
+You can modify or correct your contact information (name, email address, phone number, social logins, age and gender) and user content (photos) directly in your [user profile](https://www.deezer.com/account), and you can change your payment method in your [subscription settings](https://www.deezer.com/payment/go.php).
+### Data deletion
+You can delete your account and all personal data associated with your account in your [account settings](https://www.deezer.com/account) (Account management / Manage my account / DELETE MY ACCOUNT) or by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).
+### Consent withdrawal
+You can withdraw your consent to the use of cookies and other tracking technologies in your cookie settings. You can also unsubscribe from our communications in your [notification preferences](https://www.deezer.com/account/notifications).
+### Escalation
+If you are not satisfied with our response, you can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) or lodge a complaint with the applicable authority.
+- * *
+## Your privacy on Deezer
 ### Updated June 2022
 At Deezer, we care about your privacy and we want you to be comfortable with how we use your personal data. This Privacy Notice is therefore designed to provide you with transparent and important information on how we [collect](), [use](), [retain](), [protect]() and [share]() your data, and how you can exercise your [rights]() over it.
 If you have any questions about this Privacy Notice or our privacy practices, would like to contact our Customer Care or Data Protection Officer, or would like to submit a complaint, you can contact us through this [form](https://support.deezer.com/hc/en-gb/requests/new).

Uw privacy op Deezer

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