Uw privacy op Deezer

20220201_rev01 · COMPARED WITH 20210901_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20210901_rev01 to 20220201_rev01

1## Deezer Privacy Policy
1## Your privacy on Deezer
22
3### As updated on May 2020.
3### Updated December 2021
44
5At Deezer, we care about your privacy and we want you to know how we process your personal data.
5At Deezer, we care about your privacy and we want you to be comfortable with how we use your personal data. This Privacy Notice is therefore designed to provide you with transparent and important information on how we [collect](), [use](), [retain](), [protect]() and [share]() your data, and how you can exercise your [rights]() over it.
66
7We updated our Deezer service, which now include new settings that allow you to better control how Deezer can use and share your personal data.
7If you have any questions about this Privacy Notice or our privacy practices, would like to contact our Customer Care or Data Protection Officer, or would like to submit a complaint, you can contact us through this [form](https://support.deezer.com/hc/en-gb/requests/new).
88
9Alongside these new settings, we also have updated our Privacy Policy to provide you with more transparent and precise information on how Deezer - acting as a data controller - collects, uses, shares, retains, and protects your personal data.
9## Collection of personal data
1010
11Please take the time to read this Privacy Policy carefully, it is very important to us that you fully understand:
11Personal data includes data that directly identifies you (such as your name), data that indirectly identifies you (such as your email address or phone number), and data that can be linked to you (such as your listening history or favorite content).
1212
13- [What personal data of yours we collect]()
14- [Why we use your personal data]()
15- [How we share your personal data]()
16- [How long we keep your personal data]()
17- [How we protect your personal data]()
18- [How you can exercise your rights]()
13Although registering with Deezer does not require you to provide data that directly and personally identifies you, we consider any data that may be linked to you as personal, and we treat it as such.
1914
20If you have any questions regarding this Privacy Policy, settings, or our use of your personal data, you can contact our Customer Service and/or our Data Protection Officer via [this form](https://support.deezer.com/hc/en-gb/requests/new).
15We collect the following personal data when you sign up to Deezer and use our service.
2116
22## What personal data of yours we collect
17#### Contact info
2318
24"Personal data" refers to any information that enables Deezer to directly or indirectly identify you.
19Name, email address\*, phone number, social logins, age\*, gender
20Provided by you or your service provider when you sign up to Deezer
2521
26Your personal data can be either directly provided by you, indirectly provided by third parties (for instance, when you sign up for the Deezer service via a telecommunication operator), or automatically collected by us when you use the Deezer service. Where we ask you to provide your personal data, we specify those for which collection is mandatory. We thank you for providing us with complete and accurate data. If you do not provide us with complete and accurate data, we may not be able to provide you with the Deezer service.
22#### Identifiers
2723
28You will find the categories of personal data below that we collect in the context of the Deezer service with, for each of them, an indicative list of personal data which may be concerned.
24User ID\*, device IDs
25User ID assigned by us when you sign up to Deezer, device IDs collected by us when you use Deezer.
2926
30### Personal data we collect when you sign up for the Deezer service
27#### Financial info
3128
32<table><tbody><tr><td>Account data</td><td><ul><li>Your login details (user ID, email address and password)</li><li>Your profile information (username, age, gender, language, profile picture)</li><li>Your personal information (first and last names, date of birth, phone number, home address, photo)</li><li>Your settings (communication preferences, editorial preferences, personalized advertising, public/private profile)</li></ul></td></tr></tbody></table>
29Payment info\*, transactions\*
30Provided by you when you subscribe to a paid plan or a try & buy offer.
3331
34Please note that during sign-up, you may be required to complete a Google reCAPTCHA, which helps us to secure the Deezer service. The use of Google reCAPTCHA is subject to [Google Privacy Policy](https://policies.google.com/privacy) and [Google Terms of Service](https://policies.google.com/terms).
32#### Location
3533
36### Personal data we collect when you subscribe to a Deezer service paid plan
34Coarse location (IP address)
35Collected by us when you sign in and use Deezer.
3736
38<table><tbody><tr><td>Subscription data</td><td><ul><li>The paid plan which you have subscribed to (Deezer Premium, Deezer Family, Deezer Student, Deezer HiFi)</li><li>The details of the transaction carried out (date of the transaction, amount paid, currency, payment method and where applicable, credit card details)</li></ul></td></tr></tbody></table>
37#### Usage data
3938
40### Personal data we collect when you use the Deezer service
39Product interaction (including listening data)\*, advertising data\*
40Collected by us when you use Deezer or when you interact with ads.
4141
42<table><tbody><tr><td>Usage data</td><td><ul><li>Your listening history (artists, albums, songs, playlists, podcasts and audiobooks you listen to, videos you watch, playlists you create)</li><li>Your listening habits (name, manufacturer, brand and type of device used for streaming, moments when you stream)</li><li>Your favorite content (artists, albums, songs, playlists, videos, podcasts and audiobooks you like)</li><li>Your interactions on the Deezer service (your comments, users following you and users you follow)</li></ul></td></tr><tr><td>Technical data</td><td><ul><li>Information on your device (type of device you are using, unique device identifier, hardware model, version of the operating system, hardware and software settings, browser type, cookie or similar technology, system language)</li><li>Information on your navigation on the Deezer service (IP address, date and time of connection, pages that you accessed, the date and time you accessed these pages, your search queries)</li><li>Information on your internet connection (internet service provider, type of connection: 3G, 4G, 5G, Wi-Fi, xDSL, cable, optical fiber etc.)</li></ul></td></tr></tbody></table>
42#### User content
4343
44### Personal data we collect when you contact our Customer Service
44Photos, audio data\*, Customer Care requests
45Provided by you when you use Deezer or when you contact our Customer Care.
4546
46<table><tbody><tr><td>Request data</td><td><ul><li>Details on your claim or request (including date, time, subject and petition)</li><li>Content of your exchanges with the Customer Service</li><li>All data deemed as necessary for handling your claim or request</li></ul></td></tr></tbody></table>
47#### Search history
4748
48### Other personal data we may collect
49Searches performed on Deezer\*
50Provided by you when you search content on Deezer.
4951
50<table><tbody><tr><td>Participation data</td><td><ul><li>Data we may collect to enable you to participate in initiatives we carry out (for instance, events, competitions or satisfaction surveys)</li></ul></td></tr><tr><td>Additional data</td><td><ul><li>Data that we may collect from time to time with your consent (your voice, your contacts, your precise location, etc.)</li></ul></td></tr></tbody></table>
52#### Diagnostics
5153
52## Why we use your personal data
54Crash data, performance data
55Collected by us if the experience crashes while using Deezer.
5356
54We use your personal data to enable you to enjoy the Deezer service, and also to meet our legal and regulatory obligations. In any case, we do not make any automated decisions based solely on automatic processing which produce legal effects on you, or similarly significantly affect you.
57Data marked with an \* is required to allow you to sign up to Deezer, to subscribe to one of our paid plans or try & buy offers, or to use our service and its features.
5558
56Further information on how we use cookies and similar technologies can be found in your cookies settings.
59## Use of personal data
5760
58### Providing the Deezer service
61We use your data only when we have a legal basis to do so. Depending on the circumstances, we may process your data with your consent, because it is necessary to fulfill [our contract with you](https://www.deezer.com/legal/cgu) or comply with the law, or because we believe that the processing is in our or others' legitimate interests (provided that such interests don't override your interests, rights, and legitimate expectations).
5962
60We use your account data, subscription data, usage data and technical data for the purpose of enabling you to enjoy the Deezer service, in particular by:
63We don't use any algorithms to make any decision that would significantly affect you without human review. We only use your data for the purposes described below.
6164
62- Streaming music and other content such as podcasts, radio stations and audiobooks;
63- Creating, sharing and subscribing to playlists;
64- Getting personalized content recommendations (in particular via Flow - your personal soundtrack by Deezer);
65- Getting news and updates from artists and podcasters you follow and/or listen to.
65#### App functionality
6666
67This use of your personal data is necessary for us to provide the Deezer service to you, in accordance with the [contract which binds us to you](https://www.deezer.com/legal/cgu).
67We use your data to enable you to sign in to Deezer, search and play audio content, manage your favorites and playlists, and share content with other people.
6868
69### Improving, securing and monitoring the Deezer service
69#### Contact info
7070
71We use your account data, subscription data, usage data and technical data for the purpose of:
71Email address, phone number, social logins
7272
73- Improving existing features and overall performance of the Deezer service;
74- Developing new features and new services for the Deezer service;
75- Ensuring the ongoing security, confidentiality, integrity, availability and resilience of the Deezer service;
76- Measuring and analyzing audience and usage of the Deezer service.
73#### Identifiers
7774
78This use of your personal data is necessary for us to meet our legitimate interest of offering the best Deezer service possible to our users.
75User ID, device IDs
7976
80### Promoting the Deezer service
77#### Location
8178
82We use your account data, subscription data, usage data, technical data and participation data for the purpose of:
79Coarse location
8380
84- Providing you with information on the Deezer service and its features, as well as on our paid plans and special offers;
85- Providing you with tailored offers;
86- Inviting you to participate in events and competitions we organize, and giving you the chance to win tickets and other prizes;
87- Inviting you to participate in customer satisfaction surveys and give us your feedback on the Deezer service.
81#### Usage data
8882
89This use of your personal data is necessary for us to carry out direct marketing initiatives and improve the Deezer service, which are in the legitimate interest of Deezer.
83Product interaction
9084
91### Broadcasting third party advertisements (only if you are a Deezer Free service user)
85#### User content
9286
93We use your account data, subscription data, usage data and technical data for the purpose of showing you tailored advertisements for partners' services and products.
87Audio data
9488
95These advertisements can be:
89#### Search history
9690
97- Broadcast directly in the Deezer service (audio, video or display): by default, broadcast ads are personalized to your profile. This helps us to optimize the profitability of our advertising campaigns by providing you with ads that are adapted to your profile (using limited data such as gender, age, what music you listen to and how you use the Deezer service), and therefore is in the legitimate interest of Deezer. You can opt out from receiving personalized advertising in your settings at any time. Once you have opted out, personalized advertising will be substituted by generic advertising.
91Searches
9892
99 Please note that, as a Deezer Free service user, you cannot turn off broadcast advertising completely, as it is the compulsory counterpart of the provision of our free music streaming service, and therefore is necessary for the performance of the [contract which binds you to us](https://www.deezer.com/legal/cgu). Should you wish to enjoy an ad-free Deezer service, we invite you to subscribe to one of our [paid plans](https://www.deezer.com/offers).
93### Product personalization
10094
101- Communicated by email, SMS or push notification: we do not send you ads for partners' services and products by email, SMS or push notification unless you give us your express consent to do so in your settings.
95We use your data to enable you to personalize your profile and playlists, and to provide you with content recommendations based on your listening history and favorite content.
10296
103### Handling your requests to Customer Service
97#### Contact info
10498
105We use your account data, subscription data, usage data, technical data and request data for the purpose of managing your request to our Customer Service, for instance:
99Name, age, gender
106100
107- When you contact our Customer Service and submit a technical or functional query;
108- When you want to exercise the statutory rights that you hold over your personal data.
101#### Identifiers
109102
110This use of your personal data is necessary for us to comply with our obligations deriving from the contract which binds us to you, or when it comes to your statutory rights over your data, with the data protection laws and regulations which Deezer is subject to.
103User ID, device IDs
111104
112### Processing your payment (only if you are a paid subscriber)
105#### Location
113106
114We use your account data, subscription data, usage data and technical data for the purpose of:
107Coarse location
115108
116- Processing your payment;
117- Accountability and tax;
118- Fighting against fraud, to detect and prevent fraudulent payments or usage of the Deezer service.
109#### Usage data
119110
120This use of your personal data is necessary for us to process your payment, in accordance with the contract which binds us to you, to comply with accountability and tax regulations which Deezer is subject to and to prevent fraud which is Deezer's legitimate interest.
111Product interaction
121112
122## How we share your personal data
113#### User content
123114
124### Personal data we share
115Photos
125116
126We share your personal data with the following categories of recipient:
117#### Search history
127118
128<table><tbody><tr><td>Technical providers</td><td><ul><li>Hosting and storage platform providers</li><li>Telecommunication network and service providers</li><li>Maintenance service providers</li><li>Security solution and service providers</li><li>Data analytics and computing solution providers</li></ul></td></tr><tr><td>Marketing providers</td><td><ul><li>Customer relationship management service and solution providers</li><li>Advertising solution and network providers or agencies</li><li>Communication and marketing service providers or agencies</li><li>Social network operators (such as Facebook, Twitter, Instagram, Snapchat or Pinterest)</li></ul></td></tr><tr><td>Payment providers</td><td><ul><li>Payment solution and service providers</li><li>Background check service providers</li></ul></td></tr><tr><td>Partners</td><td><ul><li>Artists and music labels</li><li>Telecommunication operators</li><li>Product manufacturers</li><li>Retailers</li></ul></td></tr><tr><td>Deezer group</td><td><ul><li>Parent company</li><li>Subsidiaries and affiliates</li></ul></td></tr><tr><td>Authorities</td><td><ul><li>Administrative and judicial authorities</li></ul></td></tr><tr><td>Purchasers</td><td><ul><li>Purchasers or prospective purchasers of our business which we would enter into negotiations with</li></ul></td></tr></tbody></table>
119Searches
129120
130Please note that some of these recipients are located in countries that are outside the European Union / European Economic Area, and do not ensure a level of personal data protection which is deemed as equivalent as the level of personal data protection which is ensured by the Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR).
121### Payment and royalties
131122
132Most of these recipients outside the European Union / European Economic Area are located in the United States of America, and have certified their compliance with the EU-U.S. Privacy Shield Framework, which were designed by the U.S. Department of Commerce and the European Commission to provide companies on both sides of the Atlantic with a mechanism to comply with data protection requirements when transferring personal data from the European Union and Switzerland to the United States in support of transatlantic commerce.
123We use your data to process your payment when subscribing to a paid plan or a try & buy offer, fulfill our tax and accounting obligations, and pay royalties to music labels and record companies. We use an external payment provider and therefore don't store your payment method details.
133124
134For recipients who would not be located in the European Union / European Economic Area, or would not be located in a country with an adequate level of personal data protection (Article 45 of the GDPR), or would not be not compliant with the EU-U.S. Privacy Shield Framework, we shall take all necessary measures to check that they provide appropriate safeguards, such as the implementation of standard data protection clauses adopted by the European Commission (Article 46.2 of the GDPR).
125#### Contact info
135126
136For more information on cross-border data transfers, please reach out to our Data Protection Officer.
127Email address, phone number
137128
138### Personal data you share
129#### Identifiers
139130
140When you use the Deezer service, you can:
131User ID
141132
142- Make your profile accessible to other users of the Deezer service ("public profile");
143- Share content or activity with your friends by private messaging or on social media;
144- Connect third party devices to our user account, such as connected headphones, connected speakers, streaming devices;
145- Connect third party apps to our user account, such as alternative audio players, data analysis apps, data portability apps.
133#### Financial info
146134
147You can manage your profile, social media accounts, devices and apps in your settings.
135Payment info, transactions
148136
149## How long we keep your personal data
137#### Location
150138
151We keep your personal data for no longer than is strictly necessary for the purposes for which we collect and use them.
139Coarse location
152140
153The specific periods of time for which we retain your personal data are specified below:
141#### Usage data
154142
155| Purpose | Data | Retention |
156| --- | --- | --- |
157| Providing the Deezer service |
158- Account data
159- Subscription data
160- Usage data
161- Technical data
143Product interaction
162144
163 | Duration of your registration to the Deezer service, then archived for up to 5 years (except for cookies which are retained for up to 25 months) |
164| Improving, securing and monitoring the Deezer service |
145### Security and fraud prevention
165146
166- Account data
167- Subscription data
168- Usage data
169- Technical data
147We use your data to monitor and ensure the ongoing security, confidentiality, integrity, availability and resilience of our service, and to prevent fraudulent use.
170148
171 | Duration of your registration to the Deezer service, then archived for up to 5 years (except for cookies which are retained for up to 25 months) |
172| Promoting the Deezer service |
149#### Contact info
173150
174- Account data
175- Subscription data
176- Usage data
177- Technical data
151Name, email address, phone number, social logins
178152
179 | Up to 3 years after the end of your registration to the Deezer service (except for cookies which are retained for up to 25 months) |
180| Broadcasting third party advertisements |
153#### Identifiers
181154
182- Account data
183- Subscription data
184- Usage data
185- Technical data
155User ID, device IDs
186156
187 | Duration of your registration to the Deezer service, then archived for up to 3 years (except for cookies which are retained for up to 25 months) |
188| Handling your requests to Customer Service |
157#### Financial info
189158
190- Account data
191- Subscription data
192- Usage data
193- Technical data
194- Request data
159Payment info, transactions
195160
196 | Duration of the handling of your request, then archived for up to 5 years |
197| Processing your payment |
161#### Location
198162
199- Account data
200- Subscription data
201- Usage data
202- Technical data
163Coarse location
203164
204 | Duration of your subscription to the Deezer service, then archived for up to 10 years |
165#### Usage data
205166
206## How we protect your personal data
167Product interaction
207168
208We have measures in place to protect your personal data against unauthorized access, use, or disclosure including, without limitation, the following measures:
169#### Diagnostics
209170
210- We implement and maintain sophisticated technical measures to ensure that your personal data is confidentially and securely recorded and used;
211- We restrict and limit access to your personal data, and monitor who accesses, uses, and transfers your personal data;
212- Employees who have access to your personal data are required to comply with our data privacy and confidentiality requirements;
213- Business partners and third-party service providers with whom we share your personal data are required to comply with any applicable data privacy and confidentiality requirements.
171Crash data, performance data
214172
215## How you can exercise your rights
173### Analytics and audience insights
216174
217Under applicable data protection laws and regulations, you have the right to:
175#### Identifiers
218176
219- Access, rectify or erase your personal data;
220- Restrict or object to its processing;
221- Tell us that you do not wish to receive marketing information;
222- In some circumstances, require the transfer of your personal data to you or a third party;
223- To the extent our processing of your personal data is based upon your consent, withdraw your consent, without affecting the lawfulness of our processing based on your consent before its withdrawal;
224- In some countries, set guidelines for the retention, erasure and communication of personal data for after your death.
177User ID, device IDs
225178
226We are fully committed to enable you to exercise the rights you hold over your data:
179#### Location
227180
228- Some of these rights can be exercised directly in your settings, such as the rights to rectification and erasure of your personal data, or the right to set your communication preferences;
229- As for the exercise of your other rights (access to and portability of your personal data, restriction or objection to the processing of your personal data, set of guidelines for the retention, erasure and communication of your personal data after death), please contact us via [this form](https://support.deezer.com/hc/en-gb/requests/new).
181Coarse location
230182
231Please note that we reserve the right to check your identity before we respond to your request.
183#### Usage data
232184
233If you are not fully satisfied with our response, you can also complain about our processing of your personal data to the relevant data protection authority.
185Product interaction, advertising data
234186
235## Changes to our Privacy Policy
187#### Diagnostics
236188
237We regularly review our compliance with our Privacy Policy (at least once per year), in particular to ensure that it complies with new laws and regulations regarding data protection.
189Crash data, performance data
190
191### Deezer's communication
192
193We use your data to send you important information about your account and transactions, editorial recommendations, marketing communications, or to request your feedback. When sending you an email, we use pixel tags to know whether it has been read. This helps us to optimize our email campaigns and send you fewer emails if you don't read them. You can accept or decline our communications in your [notification preferences](https://www.deezer.com/account/notifications).
194
195#### Contact info
196
197Name, email address, phone number, age
198
199#### Identifiers
200
201User ID
202
203#### Location
204
205Coarse location
206
207#### Usage data
208
209Product interaction
210
211#### Search history
212
213Searches
214
215### Deezer's advertising
216
217If you have subscribed to a paid plan, we use your data to find audiences that are similar to your profile. If you use our free service, we use your user ad profile to display targeted ads for Deezer on our or third-party sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your cookie settings. If you object, only generic and less-relevant ads will be served.
218
219#### Contact info
220
221Email address, age, gender
222
223#### Identifiers
224
225User ID, device IDs
226
227#### Location
228
229Coarse location
230
231#### Usage data
232
233Product interaction, advertising data
234
235### Third-party advertising
236
237If you use our free service, we use your data to build your user ad profile, display targeted ads for third-party products or services on our sites or apps, exclude you from certain ad campaigns, and set capping so as not to present the same ad too repetitively. You can consent or object to such use in your cookie settings. If you object, only generic and less-relevant ads will be served.
238
239#### Contact info
240
241Age, gender
242
243#### Identifiers
244
245User ID, device IDs
246
247#### Location
248
249Coarse location
250
251#### Usage data
252
253Product interaction, advertising data
254
255### Customer Care
256
257We use your data to handle your requests submitted to our Customer Care, or when you want to exercise the statutory rights that you hold over your personal data.
258
259#### Contact info
260
261Name, email address, phone number, social logins, age, gender
262
263#### Identifiers
264
265User ID, device IDs
266
267#### Financial info
268
269Payment info, transactions
270
271#### Location
272
273Coarse location
274
275#### Usage data
276
277Product interaction, advertising data
278
279#### User content
280
281Photos, audio data, Customer Care request
282
283#### Search history
284
285Searches
286
287#### Diagnostics
288
289Crash data, performance data
290
291## Retention of personal data
292
293We keep your data only for so long as necessary to fulfill the purposes for which it was collected, or as required by law. The retention periods specified below start from the date of your last interaction with Deezer.
294
295### 3 years
296
297#### Contact info
298
299Name, email address, phone number, social logins, age, gender
300
301#### Identifiers
302
303User ID, device IDs
304
305#### Location
306
307Coarse location
308
309#### Usage data
310
311Product interaction, advertising data
312
313#### User content
314
315Photos, audio data
316
317#### Search history
318
319Searches
320
321#### Diagnostics
322
323Crash data, performance data
324
325### 5 years
326
327#### User content
328
329Customer Care requests
330
331### 10 years
332
333#### Financial info
334
335Transactions (as required by the Monetary and financial code)
336
337## Protection of personal data
338
339We take technical, physical and organizational safeguards to protect your data against unauthorized access, use or disclosure, and to prevent its loss or alteration.
340
341When implementing and improving these safeguards, we take into account the state of the art, the nature of the processing, the sensitivity of the data, and the potential threats and risks.
342
343- We implement and maintain sophisticated technical measures - such as encryption - to ensure that your data is confidentially and securely recorded and used.
344- We restrict and limit access to your data - via access controls - and monitor who accesses, uses, and transfers your personal data - via logs and audit trails.
345- Employees who have access to your data are required to comply with strong data privacy, confidentiality and security policies.
346- Business partners and service providers with whom we share your data are also required to comply with strong data privacy, confidentiality and security contractual requirements.
347
348## Sharing of personal data
349
350Your data is controlled by us in France (Deezer SA, 24 rue de Calais 75009 Paris), and may be shared with service providers and partners around the world.
351
352Some of these recipients may be located in countries other than the one you are in, and these countries may not guarantee a level of personal data protection equivalent to that of your country. In such cases, we take all necessary measures to ensure that these recipients provide appropriate safeguards, such as the execution of standard data protection clauses and the implementation of adequate security measures.
353
354You can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) for more information on data sharing.
355
356### Service providers
357
358We regularly engage service providers to perform certain tasks on our behalf, such as hosting and storing data, operating and maintaining our infrastructures, collecting payments, or providing analytics or advertising services. In these cases, sharing is limited to the data necessary to allow our providers to perform their tasks, and we require them to protect your data.
359
360### Partners
361
362On occasion, we may share your data - limited to what is necessary - with some of our partners, such as telecommunication operators, media companies or other retailers distributing our offers, music labels and recording companies, or audio device manufacturers. We also require them to protect your data.
363
364### Others
365
366Finally, we may share your data with our parent companies and subsidiaries, with other companies in the event of an acquisition, merger or sale, or with law enforcement.
367
368## Your rights on your data
369
370We are fully committed to enable you to exercise your rights on your data, some of which may be exercised directly in your settings, some of which may be exercised by contacting our Customer Care. Please see below for how to do this.
371
372### Data access and portability
373
374You can access and get a copy of your data by contacting our Customer Care via this [form](https://support.deezer.com/hc/en-gb/requests/new).
375
376### Data modification
377
378You can modify or correct your contact information (name, email address, phone number, social logins, age and gender) and user content (photos) directly in your [user profile](https://www.deezer.com/account), and you can change your payment method in your [subscription settings](https://www.deezer.com/payment/go.php).
379
380### Data deletion
381
382You can delete your account in your [account settings](https://www.deezer.com/account).
383
384### Consent withdrawal
385
386You can withdraw your consent to the use of cookies and other tracking technologies in your cookie settings.
387
388You can also unsubscribe from our communications in your [notification preferences](https://www.deezer.com/account/notifications).
389
390### Escalation
391
392If you are not satisfied with our response, you can contact our Data Protection Officer through this [form](https://support.deezer.com/hc/en-gb/requests/new) or lodge a complaint with the applicable authority.