DeepL Pro License Terms and Conditions

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1[**Previous Terms & Conditions**](https://deepl.com/previous-pro-licenses)
1[**Previous Terms & Conditions**](https://www.deepl.com/en/previous-pro-licenses)
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33DeepL SE, Maarweg 165, 50825 Cologne, Germany ("DeepL") specialises in services based on machine learning, e.g., machine translation services, and provides its online services at deepl.com. You can find everything you need to know about DeepL, and our products on our website or in our [Help Center](https://support.deepl.com/hc/en-us) before you order.
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55Customer wishes to utilize DeepL's services in its own software products and/or for other business or private purposes. In order to allow Customer to make use of the services, Customer is granted access to the subscribed DeepL Pro Services in accordance with and subject to these Terms and Conditions.
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77These DeepL Pro License Terms and Conditions ("Terms and Conditions") are available at [https://www.deepl.com/pro-license.html](https://www.deepl.com/en/pro-license.html) and can be downloaded and printed by Customer. DeepL does not save this agreement text after conclusion of the contract.
1313**1.1 "Add-Ons"** means operational features and functionalities that Customer can purchase to supplement the subscribed service(s).
1414
1515**1.2 "Agreement"** refers to the agreement between Customer and DeepL concerning the subscription to and the use of DeepL's Services in accordance with these Terms and Conditions.
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1717**1.3 "API"** refers to the Application Programming Interface (DeepL API Pro) provided by DeepL to Customer as set out in the Service Specification and the Documentation provided by DeepL.
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19**1.4 "API-CAT-Key"** refers to a special license key to connect computer-assisted-translation tools to the API.
19**1.4 "API Response"** refers to the API's response to API Requests.
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21**1.5 "API Response"** refers to the API's response to API Requests.
21**1.5 "API Request"** refers to an HTTP request transmitted by the Application to the API.
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23**1.6 "API Request"** refers to an HTTP request transmitted by the Application to the API.
23**1.6 "Application"** refers to the software or service developed by or on behalf of Customer which utilizes the API.
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25**1.7 "Application"** refers to the software or service developed by or on behalf of Customer which utilizes the API.
25**1.7 "Business Days"** are Monday through Friday, excluding public holidays in North Rhine-Westphalia, Germany (where DeepL is based).
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27**1.8 "Business Days"** are Monday through Friday, excluding public holidays in North Rhine-Westphalia, Germany (where DeepL is based).
27**1.8 "Characters"** means individual characters of the Content.
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29**1.9 "Characters"** means individual characters of the Content.
29**1.9 "Content"** refers to any input data (texts, documents, etc.) sent by Customer to the Services as specified in the Service Specification in order to have it processed by DeepL.
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31**1.10 "Content"** refers to any input data (texts, documents, etc.) sent by Customer to the Services as specified in the Service Specification in order to have it processed by DeepL.
31**1.10 "Customer"** refers to the person or entity ordering or subscribing to the DeepL Services as the contracting party of DeepL. If you place the order in a business capacity, the entity you work for will be the Customer.
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33**1.11 "Customer"** refers to the person or entity ordering or subscribing to the DeepL Services as the contracting party of DeepL. If you place the order in a business capacity, the entity you work for will be the Customer.
33**1.11 "Customer Training Data"** refers to bilingual terms, example documents and similar texts (monolingual or bilingual) submitted by Customer to the Services (for example glossaries) in order to improve and customise the translations produced by DeepL for the respective Customer. Further details on the use of Customer Training Data may be contained in the Service Specification or a separate addendum to these Terms and Conditions (if the corresponding features for the use of Customer Training Data are available).
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35**1.12 "Customer Training Data"** refers to bilingual terms, example documents and similar texts (monolingual or bilingual) submitted by Customer to the Services (for example glossaries) in order to improve and customise the translations produced by DeepL for the respective Customer. Further details on the use of Customer Training Data may be contained in the Service Specification or a separate addendum to these Terms and Conditions (if the corresponding features for the use of Customer Training Data are available).
35**1.12 "DeepL API Free"** refers to the API provided by DeepL free of charge.
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37**1.13 "DeepL API Free"** refers to the API provided by DeepL free of charge.
37**1.13 "DeepL Translator Pro"** refers to an extended version of the DeepL translator which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the translation services in accordance with the Service Specification.
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39**1.14 "DeepL Translator Pro"** refers to an extended version of the DeepL translator which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the translation services in accordance with the Service Specification.
39**1.14** "**DeepL Voice for Meetings**" refers to a multilingual service that provides Customer with real-time transcription and translation of participant's speech within virtual meetings as set out in this Agreement and in the Service Specification.
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4141**1.15 "DeepL Write Pro"** refers to an extended version of DeepL Write which provides Customer via different front ends (e.g., website and desktop application) with a user interface to the improvement services in accordance with the Service Specification.
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4343**1.16 "Documentation"** refers to an electronic documentation of the re7uirements and functionality of the API provided to Customer in English language.
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4545**1.17 "End Users"** refers to the users of Customer's Application.
7575### 3.1 General
7676
7777**3.1.1** DeepL shall provide Customer with access to the Services during the Subscription Term within the terms and scope of this Agreement, including the Service Specification.
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7979**3.1.2** DeepL will only temporarily store Content or Processed Content to the extent technically required to provide its Services. Any further storage of Content or Processed Content will only be carried out at Customer's request, e.g. by using the "saved translations" feature. If Customer has requested such storage of Content and Processed Content, this will be deleted 90 days after the end of the Agreement. During this period, Customer will no longer have access to this Content and Processed Content. For the avoidance of doubt, DeepL shall be entitled to create and retain access logs for billing, security and statistical purposes. Such access logs shall not contain any Content or Processed Content. However, access logs may contain meta data of API Requests such as time of the API Request and size of the transmitted Content.
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81**3.1.3** DeepL may process Content, Processed Content and Customer Training Data on its servers as well as on technical infrastructure owned and operated by third party cloud providers. DeepL has the right to determine the location of data processing. The location of the data processing may depend, among other things, on the location of the customer or its Internal Users and the availability and capacity of the technical infrastructure used. The Parties may agree otherwise with regard to the above. The third party data processing will utilise DeepL's proprietary models, hosted on a DeepL environment on the third party technical infrastructure.
81**3.1.3** DeepL may process Content, Processed Content and Customer Training Data on its servers as well as on technical infrastructure owned and/or operated by third party cloud providers. DeepL has the right to determine the location of data processing. The location of the data processing may depend, among other things, on the location of the customer or its Internal Users and the availability and capacity of the technical infrastructure used. The Parties may agree otherwise with regard to the above. The third party data processing may utilise DeepL's proprietary models, hosted on a DeepL environment on the third party technical infrastructure.
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8383**3.1.4** DeepL shall only access the Content and/or the Processed Content in the event and to the extent required to carry out a diagnosis and to solve technical issues which may compromise the availability of the Services. To the extent required for these purposes and in derogation from Section 3.1.2, DeepL may, in exceptional cases, automatically store Content and/or Processed Content for a maximum period of 72 hours in case certain error patterns occur during the processing of the translation or improvement request. Such stored Content and/or the Processed Content shall be stored in an encrypted form for the duration of the debugging process and will be automatically deleted afterwards. The access to the cryptographic keys for the decryption of the Content and/or of the Processed Content shall only be granted in individual cases in the context of a logged process for selected employees of DeepL (who are bound by strict confidentiality requirements) and after the access has been approved by DeepL's management. The Content and/or Processed Content stored for debugging purposes will not be linked to any individual Customer.
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8585**3.1.5** DeepL shall only make use of Customer Training Data exclusively in connection with the translations or improvements of the respective Customer. Furthermore, DeepL shall store and process it for the duration of this Agreement in a way that no unauthorised persons will gain access to it. As the Customer Training Data is processed in an automatic way, it will be deleted upon the Customer's request. However, it cannot be returned to the Customer (as DeepL does not offer any data storage service).
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87**3.1.6** DeepL may provide Customer with additional functions in alpha or beta versions on a test basis ("Test Functions"). These Test Functions are marked as suchor as "alpha" or "beta". Test Functions are not the subject of this Agreement. DeepL may make them available voluntarily to all or individual customers and the Customer is not obliged to make any payment for the use of Test Functions. Test Functions are only intended for test use by the Customer and evaluation by DeepL. They are not final products or features and may contain bugs or other inaccuracies. DeepL can change, adapt or discontinue the Test Functions at any time without notice or liability.
87**3.1.6** DeepL may provide Customer with additional functions in alpha or beta versions on a test basis (**"Test Functions"**). These Test Functions are marked as suchor as "alpha" or "beta". Test Functions are not the subject of this Agreement. DeepL may make them available voluntarily to all or individual customers and the Customer is not obliged to make any payment for the use of Test Functions. Test Functions are only intended for test use by the Customer and evaluation by DeepL. They are not final products or features and may contain bugs or other inaccuracies. DeepL can change, adapt or discontinue the Test Functions at any time without notice or liability.
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8989**3.1.7** Further services, including but not limited to consulting, individual development, or implementation or training services, shall only be provided by DeepL upon DeepL and Customer entering into a separate express written agreement.
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9191**3.1.8** Notwithstanding Section 3.1.3, DeepL is entitled to subcontract third parties to fulfil its contractual obligations in whole or in part, and DeepL shall remain responsible for its subcontractors performance of such contractual obligations.
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9393**3.1.9** Customer may grant Internal Users access to the Services in its sole discretion. However, Customer shall be fully liable for any use of the Services by Internal Users and shall ensure that Internal Users are aware of and respect any and all restrictions for the use of Services set out in this Agreement. Customer shall promptly notify DeepL of any suspected or alleged violation of this Agreement and Customer shall cooperate with DeepL with respect to investigation of such violations as well as to any action by DeepL to enforce this Agreement.
108108**3.2.2** The API allows Customer to use the technical infrastructure based on machine learning by means of transmitting Content to the technical infrastructure. DeepL shall process the Content in accordance with this Agreement, the Service Specification and the Documentation. However, DeepL is neither obligated to ensure nor warrants correctness or accuracy of API Responses or Processed Content. In particular, DeepL does not give any guarantee regarding the correctness of the Processed Content created by the machine learning system.
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110110**3.2.3** DeepL may, in its sole discretion, provide Customer with software development kits or code samples (hereinafter jointly referred to as "Code Samples"). Code Samples are provided free of charge and are excluded from the paid Services provided by DeepL. Code Samples are provided in electronic form and can be downloaded from a dedicated website. DeepL is not obligated to continue development of Code Samples or to keep Code Samples functional or available at all times. Code Samples are not suited for any use in production environments and are provided for educational purposes only.
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112112**3.2.4** In view of the on-going development of the API, DeepL may introduce new versions of the API with an additional or different range of features and reserves the right to discontinue previous versions of the API on written notice to Customer, provided that the discontinuation is reasonable. DeepL shall inform Customer of such discontinuation in writing (e-mail sufficient) at least four (4) weeks before the termination becomes effective (within which time Customer will have to update to the latest maintained API). DeepL will inform Customer of updates of the API via e-mail.
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114**3.2.5** The option to use an API-CAT-Key is only provided if Customer chooses specific subscription tiers in the order process which include API-CAT-Key support. The API-CAT-Key is a Single-User License.
114**3.2.5** Customer is free to connect computer-assisted-translation (CAT) tools to the API (paid API version only).
115115
116116**3.2.6** Some Third-Party Applications may require Customer to acquire Services from DeepL in order to use certain features of the Third-Party Applications (e.g., translation plugins). DeepL is not responsible for any Third-Party Application (which are independent from DeepL) and DeepL shall have no liability or obligation whatsoever in relation to such Third-Party Application. Any use of such Third-Party Application is solely subject to the terms and conditions of its respective vendor which apply to Customer, and DeepL does not have any influence on such Third-Party Applications.
117117
118118### 3.3 DeepL API Free
119119
120120**3.3.1** The DeepL API Free is provided by DeepL with a limited scope of functions. Further details, in particular with regard to specific restrictions, can be found in the Documentation.
134134**3.4.3** If applicable, Customer may purchase Add-Ons (e.g., DeepL Write Pro Add-On or File Translation Add-On) to enhance their existing DeepL Translator Pro subscription.
135135
136136**3.4.4** Depending on the specific Add-Ons, licenses may only be allocated on a per-seat basis. For the DeepL Write Pro Add-On Customers may only purchase a number of licenses equivalent to the number of DeepL Translator Pro subscription seats they hold.
137137
138138**3.4.5** If the Add-On includes a specific usage limit, that limit must be utilized within a one-month period and cannot be carried over to subsequent months.
139139
140### 3.5 Changes to the Services
140### 3.5 DeepL Voice for Meetings
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142**3.5.1** Customer acknowledges that the Services are provided as a cloud based services, and that DeepL may from time to time change the Services and their range of functions if DeepL has a valid legitimate reason to do so. There is a valid legitimate reason if the modifications are necessary (i) to ensure compliance with changes in relevant law, (ii) to implement changes to the technical requirements, e.g., a new technical environment or other operational reasons, (iii) to remove end of life or redundant features, to improve performance or data security, to fix issues or for technical necessity, or (iv) to adapt the Services to changing market conditions, such as increased user numbers, or if the modifications or changes are beneficial to Customer, e.g., to make the Services more user-friendly or improve their security.
142In addition to Section 3.1, the following shall apply to DeepL Voice for Meetings:
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144**3.5.2** Modifications to the Services and their range of functions in accordance with Section 3.5.1 are made without additional costs to Customer.
144**3.5.1** DeepL Voice for Meetings provides Customer with an integration to a supported Third-Party Application that allows speech within this Third-Party Application to be transcribed and translated as set out in the Service Specification.
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146**3.5.3** If a modification relates exclusively to time-critical security updates, extensions of functions, only insignificant components of the Services (such as design or presentation changes) and if it is not a Negative Change within the meaning of Section 3.5.4, DeepL will inform Customer about the modification within the customer account in a clear and comprehensible manner. In all other cases, DeepL will inform Customer of the respective modification to the Service in a clear and comprehensible manner at least two (2) months in advance by means of a message by e-mail ("Change Notice"). The Change Notice contains the features and the time of the modification as well as - in case of Negative Changes - the rights of Customer and legal consequences of his silence as described in Sections 3.5.4 and 3.5.5 below.
146**3.5.2** The license to use DeepL Voice for Meetings is a Single-User License. Users without an active DeepL Voice for Meetings license can benefit from the transcriptions and translations as set out in the Service Specification.
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148**3.5.4** If a modification impacts Customer's ability to access or use the Services in more than a minor way ("Negative Change"), Customer has the right to terminate the Agreement free of charge with a notice period of 30 days. In this case, Customer will be refunded fees already paid proportionally.To exercise the right of termination, the customer should contact DeepL via the contact form (available at [https://support.deepl.com/hc/requests/new](https://support.deepl.com/hc/requests/new)) and state the reason for the termination.The period begins with the receipt of the Change Notice by Customer. If the modification is made after Customer has received the Change Notice, the period shall only start to run once the modification has been made. The right to terminate the Agreement does not apply if the accessibility or usability of the Services without the modification is maintained free of charge.
148### 3.6 Changes to the Services
149149
150**3.5.5** Negative Changes to the Services are deemed to have been approved if Customer does not object to them by exercising his right of termination in accordance with Section 3.5.4. DeepL will specifically draw Customer's attention to this legal consequence in the Change Notice.
150**3.6.1** Customer acknowledges that the Services are provided as a cloud based services, and that DeepL may from time to time change the Services and their range of functions if DeepL has a valid legitimate reason to do so. There is a valid legitimate reason if the modifications are necessary (i) to ensure compliance with changes in relevant law, (ii) to implement changes to the technical requirements, e.g., a new technical environment or other operational reasons, (iii) to remove end of life or redundant features, to improve performance or data security, to fix issues or for technical necessity, or (iv) to adapt the Services to changing market conditions, such as increased user numbers, or if the modifications or changes are beneficial to Customer, e.g., to make the Services more user-friendly or improve their security.
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152**3.5.6** These Terms and Conditions shall apply to any modifications and to the Services in their modified state.
152**3.6.2** Modifications to the Services and their range of functions in accordance with Section 3.6.1 are made without additional costs to Customer.
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154**3.6.3** If a modification relates exclusively to time-critical security updates, extensions of functions, only insignificant components of the Services (such as design or presentation changes) and if it is not a Negative Change within the meaning of Section 3.6.4, DeepL will inform Customer about the modification within the customer account in a clear and comprehensible manner. In all other cases, DeepL will inform Customer of the respective modification to the Service in a clear and comprehensible manner at least two (2) months in advance by means of a message by e-mail ("Change Notice"). The Change Notice contains the features and the time of the modification as well as - in case of Negative Changes - the rights of Customer and legal consequences of his silence as described in Sections 3.6.4 and 3.6.5 below.
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156**3.6.4** If a modification impacts Customer's ability to access or use the Services in more than a minor way ("Negative Change"), Customer has the right to terminate the Agreement free of charge with a notice period of 30 days. In this case, Customer will be refunded fees already paid proportionally.To exercise the right of termination, the customer should contact DeepL via the contact form (available at [https://support.deepl.com/hc/requests/new](https://support.deepl.com/hc/requests/new)) and state the reason for the termination.The period begins with the receipt of the Change Notice by Customer. If the modification is made after Customer has received the Change Notice, the period shall only start to run once the modification has been made. The right to terminate the Agreement does not apply if the accessibility or usability of the Services without the modification is maintained free of charge.
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158**3.6.5** Negative Changes to the Services are deemed to have been approved if Customer does not object to them by exercising his right of termination in accordance with Section 3.6.4. DeepL will specifically draw Customer's attention to this legal consequence in the Change Notice.
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160**3.6.6** These Terms and Conditions shall apply to any modifications and to the Services in their modified state.
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154162## 4 Availability
155163
156164**4.1** DeepL shall use its reasonable endeavours to provide an annual average of at least 97% uptime availability for the fee-based Services. For the Business plan, DeepL offers an annual average of 99.0% uptime availability. The availability calculation excludes any downtime for planned maintenance work as well as service interruptions which are beyond DeepL's reasonable control, including but not limited to short-term and undue increase in the number of requests by Customer which requires an unplanned increase in system capacity.
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158166**4.2** Subject to the exceptions in Section 4.1, availability shall be calculated as the number of hours of the fee-based Services are functional, divided by the total number of hours within the respective calendar year.
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223231- b) Customer's breach of this Agreement.
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225233**8.1.7** If a third party asserts such claims against DeepL, DeepL shall inform Customer about the asserted claims without undue delay and leave the defence at the discretion of Customer or undertake it in cooperation with Customer at the Customer's cost. DeepL shall not settle or recognise claims of third parties without Customer's consent which shall not be unreasonably withheld or delayed. DeepL shall be entitled to request a reasonable advance payment for the anticipated legal defence expenses.
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227235**8.1.8** In the event that Customer uses Third-Party Applications to access the Services, Customer shall comply with the terms and acceptable use policies set out by the vendor of the Third-Party Application if applicable.
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229**8.1.9** API-CAT-Keys must only be used for CAT (computer-assisted translation) applications. The general API must not be used in CAT applications.
237**8.1.9** The Customer's right to integrate or connect CAT tools to the API is strictly contingent upon full compliance with Section 8.1. Without limiting the generality of the foregoing, the Customer is expressly prohibited from utilising the API via CAT tool integration to create a similar product or service according to section 8.1.1 f).
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231239**8.1.10** Customer shall at all times use the Services in compliance with applicable laws, including all sanctions and export control laws and regulations.
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233241**8.1.11** Customer authorises DeepL to access their account settings for the purpose of supporting Customer's onboarding to DeepL's Services and general user management as well as account and subscription management throughout the subscription term (e.g., enabling the SSO set up, adding and deleting Internal Users, (re-)assigning team account administrators, enabling or adjusting account settings as requested by Customer). DeepL may also access Customer's account settings for troubleshooting purposes and to carry out usage analytics for Customer's subscription.
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235243### 8.2 DeepL Translator Pro
261269**8.3.9** Customer acknowledges that DeepL may update the API from time to time. If DeepL provides a new version of the API, Customer shall implement the new version of the API into Customer's Application within such reasonable period of time specified by DeepL from the announcement of the new API version.
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263271**8.3.10** This Section 8.3 shall also apply to the DeepL API Free.
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265273**8.3.11** If Customer uses the DeepL API Free, Customer shall not process any personal data with the API. If Customer processes any personal data with the Free API in breach of this restriction, Customer will indemnify DeepL from all claims of third parties, including the necessary costs for legal defense as well as fines or other official or judicial orders and claims, which are asserted against DeepL as a result of the processing of personal data by Customer. Section 8.1.4 applies accordingly.
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275## 8.4 DeepL Voice for Meetings
276
277**8.4.1** Customer must obtain all necessary consents and authorisations from any third party, including Customer's employees, for the transcription and translation of the audio data by DeepL, which may be considered a recording under the respective laws applicable to Customer's use of the service. In any way, Customer must ensure that any third parties invited to the meeting are aware that their audio data will be transcribed and translated by DeepL.
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279**8.4.2** Customer is responsible to have all appropriate contractual agreements and safeguards with any providers of Third-Party Applications in place. Section 3.2.6 applies accordingly.
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281**8.4.3** In the event that a (1) Third-Party Application deprecates support of DeepL Voice for Meetings or (2) a change to a Third-Party Application requires changes to DeepL Voice for Meetings which, considering the interests of both Parties, cannot be implemented in a technically or economically reasonable manner by DeepL, both Parties may terminate this Agreement with regard to DeepL Voice for Meetings without notice.
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283**8.4.4** Customer shall not be allowed to access and control DeepL Voice for Meetings through automated procedures which may cause an increased number (exceeding usual human behaviour) of requests to DeepL Voice for Meetings.
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267285## 9 Charges
268286
269287**9.1** Customer shall pay the base charges as well as all usage-based charges as set out on the DeepL website upon conclusion of the Agreement and at the intervals specified.
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271289**9.2** All amounts shall be paid in full in the currency indicated on the invoice. The Customer shall bear all bank and transfer charges as well as any currency conversion costs (if any).
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273291**9.3** API Requests shall be billable in terms of Section 9.1 if (i) the API Request has been successfully transmitted using the API and (ii) there has been a valid API Response in accordance with the Documentation. Server errors shall be deemed as valid API Response only if they occur due to failures on Customer's side, including the use of incorrect, incompatible or insufficient Content or other use of the API which does not comply with the technical requirements set out in the Service Specification or Documentation provided by DeepL. Charges for texts entered into DeepL Translator Pro or shall be billable in terms of Section 9.1 if translated / improved and displayed in DeepL Translator Pro or the respective Add-On interface.
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275**9.4** All amounts are understood to include applicable consumption or sales tax (e.g. VAT, sales tax or similar tax, as applicable according to applicable statutory tax regulations) unless expressely specified as "netto" or "net". If the rate of such tax changes, DeepL may adjust the rate according to such change in law.
293**9.4** DeepL Voice for Meetings will be billed in accordance with Section 9.1.
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2779.5 Unless Customer notifies DeepL in advance of any legal requirement, all invoices shall be made available to Customer exclusively in a digital format (e.g., as PDF files sent by e-mail to the invoice e-mail address indicated by Customer or available for download by Customer on the website in the customer account).
295**9.5** All amounts are understood to include applicable consumption or sales tax (e.g. VAT, sales tax or similar tax, as applicable according to applicable statutory tax regulations) unless expressely specified as "netto" or "net". If the rate of such tax changes, DeepL may adjust the rate according to such change in law.
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279**9.6** For Services with a fixed base charge, the charges are due at the beginning of each billing period.
297**9.6** Unless Customer notifies DeepL in advance of any legal requirement, all invoices shall be made available to Customer exclusively in a digital format (e.g., as PDF files sent by e-mail to the invoice e-mail address indicated by Customer or available for download by Customer on the website in the customer account).
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281**9.7** If Customer chooses to pay by credit card or SEPA direct debit for Services with variable charges (in particular when using the API), DeepL reserves the right to debit advance payments in the course of the billing period. A first advance payment is due as soon as the number of characters has exceeded a certain equivalent value. The value of the advance payment may vary between an amount of 10 EUR and an amount of 500 EUR (according to the respective Customer and his usage behaviour). The relevant equivalent value related to the subsequent prepayments will be based on the future usage of Customer. The basic price of a subscription is due at the activation of a subscription and the basic price for the new billing period, as well as any outstanding usage-dependent payments, is due on the end date of the running billing period. Customer will receive a monthly invoice.
299**9.7** For Services with a fixed base charge, the charges are due at the beginning of each billing period.
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283**9.8** If DeepL is not able to debit the due advance payment in accordance with Section 9.7, DeepL may block the access of Customer to the Services. As soon as the debit is successful, DeepL will immediately restore the access.
301**9.8** If Customer chooses to pay by credit card or SEPA direct debit for Services with variable charges (in particular when using the API), DeepL reserves the right to debit advance payments in the course of the billing period. A first advance payment is due as soon as the number of characters has exceeded a certain equivalent value. The value of the advance payment may vary between an amount of 10 EUR and an amount of 500 EUR (according to the respective Customer and his usage behaviour). The relevant equivalent value related to the subsequent prepayments will be based on the future usage of Customer. The basic price of a subscription is due at the activation of a subscription and the basic price for the new billing period, as well as any outstanding usage-dependent payments, is due on the end date of the running billing period. Customer will receive a monthly invoice.
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285**9.9** DeepL reserves the right to block the access to the Services if Customer has not paid any due charges after having been sent a written notification by DeepL (a notification sent by e-mail will suffice). If the Customer pays all outstanding charges, DeepL will without any delay, but at the latest within three (3) Business Days after the receipt of the entire payment by DeepL, restore the access of Customer. Depending on the selected payment method, the following will apply additionally:
303**9.9** If DeepL is not able to debit the due advance payment in accordance with Section 9.7, DeepL may block the access of Customer to the Services. As soon as the debit is successful, DeepL will immediately restore the access.
286304
287**9.9.1** In case payments are made by invoice, DeepL will inform the Customer of the impending blocking after the due date and will request payment from the Customer. In case the payment is not made within a term of three (3) subsequent Business Days, DeepL will be entitled to block the access of the Customer. After the blocking, DeepL will send another payment request to the Customer in order to restore access.
305**9.10** DeepL reserves the right to block the access to the Services if Customer has not paid any due charges after having been sent a written notification by DeepL (a notification sent by e-mail will suffice). If the Customer pays all outstanding charges, DeepL will without any delay, but at the latest within three (3) Business Days after the receipt of the entire payment by DeepL, restore the access of Customer. Depending on the selected payment method, the following will apply additionally:
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289**9.9.2** In case DeepL is not able to debit the due payment for payments made by credit card or SEPA direct debit, DeepL will ask the Customer to update the agreed payment method or to provide a new payment method and will inform the Customer of the impending blocking. In case the debit continues to fail after the notification, DeepL is entitled to block access to the Services. After the blocking, DeepL will send another request to the Customer to provide a new payment method in order to restore access.
307**9.10.1** In case payments are made by invoice, DeepL will inform the Customer of the impending blocking after the due date and will request payment from the Customer. In case the payment is not made within a term of three (3) subsequent Business Days, DeepL will be entitled to block the access of the Customer. After the blocking, DeepL will send another payment request to the Customer in order to restore access.
290308
291**9.9.3** In the event and to the extent that Customer, in accordance with the applicable law, is obliged to withhold a certain amount related to taxes, duties, levies or similar (hereinafter referred to as the "Withholding Tax") from payment to DeepL and remit to the respective tax authorities, the amount payable by Customer to DeepL shall be increased by the amount due for the said Withholding Tax. Consequently, in each case, DeepL shall obtain from Customer an amount corresponding to the amount Customer would have had to pay in case such Withholding Tax is not applied. Customer is obliged to withhold the Withholding Tax in the appropriate amount and in accordance with the requirements of the applicable law and to pay the said amount to the competent tax authorities. The Customer is obliged to provide DeepL with proof related to the proper withholding and corresponding payment of the due Withholding Tax. DeepL shall provide reasonable cooperation to Customer in order to determine whether the said deduction or withholding of Withholding Tax from the Service provided by DeepL is or was required. If this is the case, to the extent permitted by law, DeepL shall cooperate with the Customer in order to reduce the applicable Withholding Taxes and to assign to Customer any claim for repayment of the Withholding Tax (if applicable).
309**9.10.2** In case DeepL is not able to debit the due payment for payments made by credit card or SEPA direct debit, DeepL will ask the Customer to update the agreed payment method or to provide a new payment method and will inform the Customer of the impending blocking. In case the debit continues to fail after the notification, DeepL is entitled to block access to the Services. After the blocking, DeepL will send another request to the Customer to provide a new payment method in order to restore access.
292310
311**9.10.3** In the event and to the extent that Customer, in accordance with the applicable law, is obliged to withhold a certain amount related to taxes, duties, levies or similar (hereinafter referred to as the "Withholding Tax") from payment to DeepL and remit to the respective tax authorities, the amount payable by Customer to DeepL shall be increased by the amount due for the said Withholding Tax. Consequently, in each case, DeepL shall obtain from Customer an amount corresponding to the amount Customer would have had to pay in case such Withholding Tax is not applied. Customer is obliged to withhold the Withholding Tax in the appropriate amount and in accordance with the requirements of the applicable law and to pay the said amount to the competent tax authorities. The Customer is obliged to provide DeepL with proof related to the proper withholding and corresponding payment of the due Withholding Tax. DeepL shall provide reasonable cooperation to Customer in order to determine whether the said deduction or withholding of Withholding Tax from the Service provided by DeepL is or was required. If this is the case, to the extent permitted by law, DeepL shall cooperate with the Customer in order to reduce the applicable Withholding Taxes and to assign to Customer any claim for repayment of the Withholding Tax (if applicable).
312
293313## 10 Term and Termination of this Agreement
294314
295315**10.1** This Agreement is concluded for an indefinite period of time. Each Party may terminate the Agreement at any time with effect to the end of the current billing period.
296316
297317**10.2** If the Parties agree to a fixed term, the term shall be automatically extended by the agreed fixed term unless the Agreement is terminated prior to such renewal.
298318
302322
303323**10.5** DeepL shall be entitled to terminate the Agreement by written notice with immediate effect for good cause if the Customer is or becomes a Sanctioned Party.
304324
305325**10.6** In the event
306326
307327- a) of any material or repeated breach or imminent material breach of this Agreement, or any breach of Section 8 or non-paymet in breach of Section 9; or
308- b) DeepL has factual indication of an automated use of DeepL Translator Pro or any Add-Ons according to Section 8.2,
328- b) DeepL has factual indication of an automated use of DeepL Translator Pro, any Add-Ons or DeepL Voice for Meetings according to Section 8.2,
309329
310330DeepL shall be entitled to temporarily suspend Customer's access to the Services upon prior written notice (e-mail sufficient).
311331
312332Notwithstanding any further rights of DeepL under this Agreement, DeepL shall restore access within a reasonable period of time if the breach does not continue, is no longer imminent, or Customer has provided a binding statement that the breach shall not be repeated.
313333
314334In the event of an act with fraudulent intent, or on a reasonable suspicion of fraudulent intent, DeepL is entitled to suspend Customer's access to the Services immediately and indefinitely on written notice to Customer (e-mail is sufficient). Fraudulent intent lies in particular in the following cases:
316336- a) the e-mail address used for registration does not exist or is obviously not valid;
317337- b) the address does not exist or is invalid;
318338- c) Customer has registered several times in order to use the service free of charge or Customer still has open payments from other contracts;
319339- d) Customer uses a fraudulent, lost, stolen or blocked/inadmissible means of payment;
320340- e) Customer has contested or demanded the return of a payment without informing DeepL of a valid reason for contesting or demanding the return. The suspension of Customer's access will be upheld until Customer informs DeepL of a valid reason.
321341
322**10.7** If Customer violates the restrictions on using the API key in certain types of products (Section 8.1.6), utilises Services with unlimited usage in a way in which they were not intended to (e.g., accessing DeepL Translator Pro or an Add-On in an automatic way) or allows more Internal Users to utilise Services than licensed, DeepL reserves the right to disable the access and terminate this Agreement with immediate effect. In this case, Customer will be refunded fees already paid proportionally.
342**10.7** If Customer violates the restrictions on using the API key in certain types of products (Section 8.1.6), utilises Services with unlimited usage in a way in which they were not intended to (e.g., accessing DeepL Translator Pro, an Add-On or DeepL Voice for Meetings in an automatic way) or allows more Internal Users to utilise Services than licensed, DeepL reserves the right to disable the access and terminate this Agreement with immediate effect. In this case, Customer will be refunded fees already paid proportionally.
323343
324344**10.8** For Services with a maximum monthly usage cap, DeepL will only allow the contracted number of characters (as described in the Service Specification) to be translated / improved within a billing period. Once the monthly usage limit is reached, Customer will no longer be able to use the Services, unless a Service with a higher number of characters has been purchased (if available).
325345
326346**10.9** Within the free trial period, Customer and DeepL are allowed to terminate this Agreement at any time with immediate effect.
327347
328348**10.10** Add-Ons may be terminated independently of Customer's existing DeepL Translator Pro subscription. However, if the DeepL Translator Pro subscription is terminated or if the Customer migrates to a different subscription plan, the associated Add-On will be automatically terminated with immediate effect. In the event of a migration, the Customer will be entitled to a pro-rated refund of any prepaid fees associated with the Add-On.
350370If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
351371
352372If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of this Agreement.
353373
354374- * *
355375
356- * *
357
358376### **Model withdrawal form**
359377
360378To DeepL SE, Maarweg 165, 50825 Cologne, Germany, [\[email protected\]](https://deepl.com/cdn-cgi/l/email-protection):
361379
362380- I/We (\*) hereby give notice that I/We (\*) withdraw from my/our (\*) contract of sale of the following goods (\*)/for the provision of the following Service (\*),
363381
376394- * *
377395
378396## 12 Warranty
379397
38039812.1 DeepL warrants that the Services shall perform in accordance with the Documentation and Service Specification in all material respects, other than where any non-conformance is caused by use of the Services in breach of this Agreement. DeepL does not give any guarantee regarding the correctness of the translations created by the machine translation system.
381399
382**12.2** Customer shall immediately inform DeepL of any occurring non-conformity in writing (email to [\[email protected\]](https://deepl.com/cdn-cgi/l/email-protection#daa9afaaaab5a8ae9abebfbfaab6f4b9b5b7) is sufficient) and Customer shall assist DeepL in rectifying the defects free of charge, in particular by providing DeepL with all required documents, data and other information required to analyse and correct the defects.
400**12.2** Customer shall immediately inform DeepL of any occurring non-conformity in writing (email to [\[email protected\]](https://deepl.com/cdn-cgi/l/email-protection#9be8eeebebf4e9efdbfffefeebf7b5f8f4f6) is sufficient) and Customer shall assist DeepL in rectifying the defects free of charge, in particular by providing DeepL with all required documents, data and other information required to analyse and correct the defects.
383401
384402**12.2.1** If the Services do not conform with the foregoing warranty, DeepL shall, at its expense, use all reasonable commercial endeavours to correct any such non-conformance promptly, or provide Customer with an alternative means of accomplishing the desired performance, and failing which DeepL shall refund any charges already paid in advance proportionally. Such correction, substitution or refund constitutes Customer's sole and exclusive remedy for any breach of the warranty set out in Section 12.1. If third-party software which DeepL has licensed from third parties is being used, procurement of publicly available upgrades, updates or patches shall be deemed sufficient.
385403
386404**12.3** DeepL does not warrant that the Customer's use of the Services shall be uninterrupted, or that the Services or Processed Content shall be completely accurate or error free or meet Customer's requirements.
387405
388406**12.4** DeepL is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and Customer acknowledges that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.
460478## 1 DeepL API Pro and DeepL API Free
461479
462480The DeepL API Pro and DeepL API Free are accessible through a REST interface. Request parameters are used to pass information to the DeepL API Pro or DeepL API Free, results are returned in a suitable representation (e.g., JSON). Request parameters must be encoded in accordance with the documentation provided under [https://developers.deepl.com/docs](https://developers.deepl.com/docs). Authentication is based on fixed keys, SSL handling transport security. The translate function provides the following functionality:
463481
464482- **Text -** Text to be translated
465483 - Only text encoded in accordance with the documentation is supported.
466- **Source language** \- Language of the text to be translated. If this parameter is omitted, the DeepL API Pro or DeepL API Free will make efforts to detect the language of the text. Currently, the following languages are supported:
467 - AR (Arabic)
468 - BG (Bulgarian)
469 - CS (Czech)
470 - DA (Danish)
471 - DE (German)
472 - EL (Greek)
473 - EN (English)
474 - ES (Spanish)
475 - ET (Estonian)
476 - FI (Finnish)
477 - FR (French)
478 - HE (Hebrew)
479 - HU (Hungarian)
480 - ID (Indonesian)
481 - IT (Italian)
482 - JA (Japanese)
483 - KO (Korean)
484 - LI (Lithuanian)
485 - LV (Latvian)
486 - NL (Dutch)
487 - NO (Norwegian)
488 - PL (Polish)
489 - PT (Portuguese)
490 - RO (Romanian)
491 - RU (Russian)
492 - SK (Slovak)
493 - SL (Slovenian)
494 - SV (Swedish)
495 - TR (Turkish)
496 - UK (Ukrainian)
497 - VI (Vietnamese)
498 - ZH (Chinese)
484- **Source language** \- Language of the text to be translated. If this parameter is omitted, the DeepL API Pro or DeepL API Free will make efforts to detect the language of the text.
485
486Currently, the following languages are supported:
487
488<table><tbody><tr><td><p>ACE (Acehnese)</p></td><td><p>FI (Finnisch)</p></td><td><p>LMO (Lombardisch)</p></td><td><p>SA (Sanskrit)</p></td></tr><tr><td><p>AF (Afrikaans)</p></td><td><p>FR (Französisch)</p></td><td><p>LN (Lingala)</p></td><td><p>SCN (Sizilianisch)</p></td></tr><tr><td><p>AN (Aragonesisch)</p></td><td><p>GA (Irisch)</p></td><td><p>LV (Lettisch)</p></td><td><p>SK (Slowakisch)</p></td></tr><tr><td><p>AR (Arabisch)</p></td><td><p>GL (Galicisch)</p></td><td><p>MAI (Maithili)</p></td><td><p>SL (Slowenisch)</p></td></tr><tr><td><p>AS (Assamesisch)</p></td><td><p>GN (Guarani)</p></td><td><p>MG (Madagassisch)</p></td><td><p>SQ (Albanisch)</p></td></tr><tr><td><p>AY (Aymara)</p></td><td><p>GOM (Konkani)</p></td><td><p>MI (Maori)</p></td><td><p>SR (Serbisch)</p></td></tr><tr><td><p>AZ (Aserbaidschanisch)</p></td><td><p>GU (Gujarati)</p></td><td><p>MK (Mazedonisch)</p></td><td><p>ST (Sesotho)</p></td></tr><tr><td><p>BA (Baschkirisch)</p></td><td><p>HA (Hausa)</p></td><td><p>ML (Malayalam)</p></td><td><p>SU (Sundanesisch)</p></td></tr><tr><td><p>BE (Belarussisch)</p></td><td><p>HE (Hebräisch)</p></td><td><p>MN (Mongolisch)</p></td><td><p>SV (Schwedisch)</p></td></tr><tr><td><p>BG (Bulgarisch)</p></td><td><p>HI (Hindi)</p></td><td><p>MR (Marathi)</p></td><td><p>SW (Suaheli)</p></td></tr><tr><td><p>BHO (Bhojpuri)</p></td><td><p>HR (Kroatisch)</p></td><td><p>MS (Malaiisch)</p></td><td><p>TA (Tamil)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>HT (Haitianisches Kreolisch)</p></td><td><p>MT (Maltesisch)</p></td><td><p>TE (Telugu)</p></td></tr><tr><td><p>BR (Bretonisch)</p></td><td><p>HU (Ungarisch)</p></td><td><p>MY (Burmesisch)</p></td><td><p>TG (Tadschikisch)</p></td></tr><tr><td><p>BS (Bosnisch)</p></td><td><p>HY (Armenisch)</p></td><td><p>NE (Nepali)</p></td><td><p>TK (Turkmenisch)</p></td></tr><tr><td><p>CA (Katalanisch)</p></td><td><p>ID (Indonesisch)</p></td><td><p>NL (Niederländisch)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>CEB (Cebuano)</p></td><td><p>IG (Igbo)</p></td><td><p>NO (Norwegisch)</p></td><td><p>TN (Tswana)</p></td></tr><tr><td><p>CKB (Kurdisch (Sorani))</p></td><td><p>IS (Isländisch)</p></td><td><p>OC (Okzitanisch)</p></td><td><p>TR (Türkisch)</p></td></tr><tr><td><p>CS (Tschechisch)</p></td><td><p>IT (Italienisch)</p></td><td><p>OM (Oromo)</p></td><td><p>TS (Tsonga)</p></td></tr><tr><td><p>CY (Walisisch)</p></td><td><p>Ja (Japanisch)</p></td><td><p>PA (Punjabi)</p></td><td><p>TT (Tatarisch)</p></td></tr><tr><td><p>DA (Dänisch)</p></td><td><p>JV (Javanisch)</p></td><td><p>PAG (Pangasinan)</p></td><td><p>UK (Ukrainisch)</p></td></tr><tr><td><p>DE (Deutsch)</p></td><td><p>KA (Georgisch)</p></td><td><p>PAM (Kapampangan)</p></td><td><p>UR (Urdu)</p></td></tr><tr><td><p>EL (Griechisch)</p></td><td><p>KK (Kasachisch)</p></td><td><p>PL (Polnisch)</p></td><td><p>UZ (Usbekisch)</p></td></tr><tr><td><p>EN (Englisch)</p></td><td><p>KMR (Kurdisch (Kurmanji))</p></td><td><p>PRS (Dari)</p></td><td><p>VI (Vietnamesisch)</p></td></tr><tr><td><p>EO (Esperanto)</p></td><td><p>KO (Koreanisch)</p></td><td><p>PS (Paschtu)</p></td><td><p>WO (Wolof)</p></td></tr><tr><td><p>ES (Spanisch)</p></td><td><p>KY (Kirgisisch)</p></td><td><p>PT (Portugiesich)</p></td><td><p>XH (Xhosa)</p></td></tr><tr><td><p>ET (Estnisch)</p></td><td><p>LA (Latein)</p></td><td><p>QU (Quechua)</p></td><td><p>YI (Jiddisch)</p></td></tr><tr><td><p>EU (Baskisch)</p></td><td><p>LB (Luxemburgisch)</p></td><td><p>RO (Rumänisch)</p></td><td><p>YUE (Kantonesisch)</p></td></tr><tr><td><p>FA (Persisch)</p></td><td><p>LI (Litauisch)</p></td><td><p>RU (Russisch)</p></td><td><p>ZH (Chinesisch)</p></td></tr><tr><td></td><td></td><td></td><td><p>ZU (Zulu)</p></td></tr></tbody></table>
489
499490- **Target language** \- The language into which you want to translate can be one of the following:
500 - AR (Arabic)
501 - BG (Bulgarian)
502 - CS (Czech)
503 - DA (Danish)
504 - DE (German)
505 - EL (Greek)
506 - EN-GB (British English)
507 - EN-US (American English)
508 - EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)
509 - ES (Spanish)
510 - ET (Estonian)
511 - FI (Finnish)
512 - FR (French)
513 - HE (Hebrew)
514 - HU (Hungarian)
515 - ID (Indonesian)
516 - IT (Italian)
517 - JA (Japanese)
518 - KO (Korean)
519 - LI (Lithuanian)
520 - LV (Latvian)
521 - NL (Dutch)
522 - NO (Norwegian)
523 - PL (Polish)
524 - PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)
525 - PT-BR (Brazilian Portuguese)
526 - PT (Portuguese) (unspecified variant for backward compatibility; please select PT-PT or PT-BR instead)
527 - RO (Romanian)
528 - RU (Russian)
529 - SK (Slovak)
530 - SL (Slovenian)
531 - SV (Swedish)
532 - TR (Turkish)
533 - UK (Ukrainian)
534 - VI (Vietnamese)
535 - ZH (simplified Chinese)
536491
492<table><tbody><tr><td><p>ACE (Acehnese)</p></td><td><p>FA (Persian)</p></td><td><p>LMO (Lombard)</p></td><td><p>SA (Sanskrit)</p></td></tr><tr><td><p>AF (Afrikaans)</p></td><td><p>FI (Finnish)</p></td><td><p>LN (Lingala)</p></td><td><p>SCN (Sicilian)</p></td></tr><tr><td><p>AN (Aragonese)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>AR (Arabic)</p></td><td><p>GA (Irish)</p></td><td><p>MAI (Maithili)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>AS (Assamese)</p></td><td><p>GL (Galician)</p></td><td><p>MG (Malagasy)</p></td><td><p>SQ (Albanian)</p></td></tr><tr><td><p>AY (Aymara)</p></td><td><p>GN (Guarani)</p></td><td><p>MI (Maori)</p></td><td><p>SR (Serbian)</p></td></tr><tr><td><p>AZ (Azerbaijani)</p></td><td><p>GOM (Konkani)</p></td><td><p>MK (Macedonian)</p></td><td><p>ST (Sesotho)</p></td></tr><tr><td><p>BA (Bashkir)</p></td><td><p>GU (Gujarati)</p></td><td><p>ML (Malayalam)</p></td><td><p>SU (Sundanese)</p></td></tr><tr><td><p>BE (Belarusian)</p></td><td><p>HA (Hausa)</p></td><td><p>MN (Mongolian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>HE (Hebrew)</p></td><td><p>MR (Marathi)</p></td><td><p>SW (Swahili)</p></td></tr><tr><td><p>BHO (Bhojpuri)</p></td><td><p>HHI (Hindi)</p></td><td><p>MS (Malay)</p></td><td><p>TA (Tamil)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>HR (Croatian)</p></td><td><p>MT (Maltese)</p></td><td><p>TE (Telugu)</p></td></tr><tr><td><p>BR (Breton)</p></td><td><p>HT (Haitian Creole)</p></td><td><p>MY (Burmese)</p></td><td><p>TG (Tajik)</p></td></tr><tr><td><p>BS (Bosnian)</p></td><td><p>HU (Hungarian)</p></td><td><p>NE (Nepali)</p></td><td><p>TK (Turkmen)</p></td></tr><tr><td><p>CA (Catalan)</p></td><td><p>HY (Armenian)</p></td><td><p>NL (Dutch)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>CEB (Cebuano)</p></td><td><p>ID (Indonesian)</p></td><td><p>NO (Norwegian)</p></td><td><p>TN (Tswana)</p></td></tr><tr><td><p>CKB (Kurdish (Sorani))</p></td><td><p>IG (Igbo)</p></td><td><p>OC (Occitan)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>IS (Icelandic)</p></td><td><p>OM (Oromo)</p></td><td><p>TS (Tsonga)</p></td></tr><tr><td><p>CY (Welsh)</p></td><td><p>IT (Italian)</p></td><td><p>PA (Punjabi)</p></td><td><p>TT (Tatar)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>JA (Japanese)</p></td><td><p>PAG (Pangasinan)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>JV (Javanese)</p></td><td><p>PAM (Kapampangan)</p></td><td><p>UR (Urdu)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>KA (Georgian)</p></td><td><p>PL (Polish)</p></td><td><p>UZ (Uzbek)</p></td></tr><tr><td><p>EN-GB (British English)</p></td><td><p>KK (Kazakh)</p></td><td><p>PRS (Dari)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>EN-US (American English)</p></td><td><p>KMR (Kurdish (Kurmanji))</p></td><td><p>PS (Pashto)</p></td><td><p>WO (Wolof)</p></td></tr><tr><td><p>EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)</p></td><td><p>KO (Korean)</p></td><td><p>PT-PT (Portuguese) (all Portuguese variants except Brazilian Portuguese)</p></td><td><p>XH (Xhosa)</p></td></tr><tr><td><p>EO (Esperanto)</p></td><td><p>KY (Kyrgyz)</p></td><td><p>PT-BR (Brazilian Portuguese)</p></td><td><p>YI (Yiddish)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>LA (Latin)</p></td><td><p>PT (Portuguese) (unspecified variant for backward compatibility reasons; please choose PT-PT or PT-BR instead)</p></td><td><p>YUE (Cantonese)</p></td></tr><tr><td><p>ET (Estonian)</p></td><td><p>LB (Luxembourgish)</p></td><td><p>QU (Quechua)</p></td><td><p>ZH (Simplified)</p></td></tr><tr><td><p>EU (Basque)</p></td><td><p>LI (Lithuanian)</p></td><td><p>RO (Romanian)</p></td><td><p>ZH (Traditional)</p></td></tr><tr><td></td><td></td><td><p>RU (Russian)</p></td><td><p>ZU (Zulu)</p></td></tr></tbody></table>
493
537494The translate function returns the following representation of the processing result:
538495
539496- **Detected source language** - The language which has been detected for the source text.
540497- **Text** - The translated text.
541498
542499The DeepL API Pro and DeepL API Free allow Customer to translate whole documents. Ability to translate documents is subject to the ability of the DeepL API Pro or DeepL API Free to correctly read and translate the documents, which can't be guaranteed.
543500
544501Requirements and limitations for document translation:
545502
546- **File formats and file size DeepL API Pro**
547 - .docx or .doc - up to 30 MB
548 - .pptx - up to 30 MB
549 - .xlsx - up to 30 MB
550 - .html - up to 5 MB
551 - .pdf - up to 30 MB
552 - .txt - up to 1 MB
553 - .xlf / .xliff - up to 10 MB
503- **File formats and file size DeepL API Pro:**
504
505<table><tbody><tr><td><p>.docx or .doc</p></td><td><p>Up to 30 MB</p></td></tr><tr><td><p>.pptx</p></td><td><p>Up to 30 MB</p></td></tr><tr><td><p>.xlsx</p></td><td><p>Up to 30 MB</p></td></tr><tr><td><p>.html</p></td><td><p>Up to 5 MB</p></td></tr><tr><td><p>.pdf</p></td><td><p>Up to 30 MB</p></td></tr><tr><td><p>.txt</p></td><td><p>Up to 1 MB</p></td></tr><tr><td><p>.xlf / .xliff</p></td><td><p>Up to 10 MB</p></td></tr></tbody></table>
506
554507- **Number of characters** - Up to 1.000.000
555- **File formats and file size DeepL API Free**
556 - .docx or .doc - up to 10 MB
557 - .pptx - up to 10 MB
558 - .xlsx - up to 10 MB
559 - .html - up to 5 MB
560 - .pdf - up to 10 MB
561 - .txt - up to 1 MB
562 - .xlf / .xliff - up to 10 MB
508- **File formats and file size DeepL API Free:**
509
510<table><tbody><tr><td><p>.docx or .doc</p></td><td><p>Up to 10 MB</p></td></tr><tr><td><p>.pptx</p></td><td><p>Up to 10 MB</p></td></tr><tr><td><p>.xlsx</p></td><td><p>Up to 10 MB</p></td></tr><tr><td><p>.html</p></td><td><p>Up to 5 MB</p></td></tr><tr><td><p>.pdf</p></td><td><p>Up to 10 MB</p></td></tr><tr><td><p>.txt</p></td><td><p>Up to 1 MB</p></td></tr><tr><td><p>.xlf / .xliff</p></td><td><p>Up to 10 MB</p></td></tr></tbody></table>
511
563512- **Number of characters** - Up to 500,000
564513
565514For document translations, a minimum of 50,000 characters per document is charged.
566515
567516The DeepL API Pro (v2 endpoint only) also includes a text improvement function. This function is only available to users with a DeepL API Pro subscription type. The text improvement function provides the following functionality:
568517
569518- **Text** - Text to be improved. Only text encoded in accordance with the documentation is supported.
570519- **Target language** - The language in which your improvements are provided can be one of the following:
571 - DE (German)
572 - EN-GB (British English)
573 - EN-US (American English)
574 - ES (Spanish)
575 - FR (French)
576 - IT (Italian)
577 - PT-BR (Brazilian Portuguese)
578 - PT-PT (Portuguese)
579520
580521The write function returns the following representation of the processing result:
581522
582523- **Language** \- The language which has been detected for your text.
583524- **Text** - The improved text.
584525
597538In addition, browsers, their JavaScript execution environment, and the HTTP transmission techniques used impose technical limits. DeepL Translator Pro will try to notify the Internal User about exceeding these limits and warn about possible performance issues.
598539
599540DeepL Translator Pro allows Customer to translate whole documents. Ability to translate documents is subject to the ability of DeepL Translator Pro to correctly read and translate the documents, which can't be guaranteed.
600541
601542Requirements and limitations for document translation:
602543
603- **File formats and file size for: DeepL Pro Starter - Advanced - Ultimate**
604 - .docx or .doc - up to: 10 MB - 20 MB - 30 MB
605 - .pptx - up to: 10 MB - 20 MB - 30 MB
606 - .xlsx- up to: n.a. - 20 MB - 30 MB
607 - .html - up to: 5 MB - 5 MB - 5 MB
608 - .pdf - up to: 10 MB - 20 MB - 30 MB
609 - .txt - up to: 1 MB - 1 MB - 1 MB
610 - .xlf / .xliff - up to: n.a. - 10 MB - 10 MB
544- **File formats and file size for:**
545
546| |
547**DeepL Pro Starter**
548
549 |
550
551**DeepL Pro Advanced**
552
553 |
554
555**DeepL Pro Ultimate**
556
557 |
558| --- | --- | --- | --- |
559|
560
561.docx or .doc
562
563 |
564
565Up to 10 MB
566
567 |
568
569Up to 20MB
570
571 |
572
573Up to 30MB
574
575 |
576|
577
578.pptx
579
580 |
581
582Up to 10 MB
583
584 |
585
586Up to 20MB
587
588 |
589
590Up to 30MB
591
592 |
593|
594
595.xlsx
596
597 |
598
599n/a
600
601 |
602
603Up to 20MB
604
605 |
606
607Up to 30MB
608
609 |
610|
611
612.html
613
614 |
615
616Up to 5MB
617
618 |
619
620Up to 5MB
621
622 |
623
624Up to 5MB
625
626 |
627|
628
629.pdf
630
631 |
632
633Up to 10 MB
634
635 |
636
637Up to 20MB
638
639 |
640
641Up to 30MB
642
643 |
644|
645
646.txt
647
648 |
649
650Up to 1MB
651
652 |
653
654Up to 1MB
655
656 |
657
658Up to 1MB
659
660 |
661|
662
663.xlf / .xliff
664
665 |
666
667n/a
668
669 |
670
671Up to 10 MB
672
673 |
674
675Up to 10 MB
676
677 |
678
611679- **Number of characters** - Up to 1,000,000
612- **File formats and file size for: DeepL Pro Individual - Team - Business**
613 - .docx or .doc - up to: 30 MB - 30 MB - 30 MB
614 - .pptx - up to: 30 MB - 30 MB - 30 MB
615 - .xlsx- up to: n.a. - 30 MB - 30 MB
616 - .html - up to: 5 MB - 5 MB - 5 MB
617 - .pdf - up to: 30 MB - 20 MB - 30 MB
618 - .txt - up to: 1 MB - 1 MB - 1 MB
619 - .xlf / .xliff - up to: n.a. - 10 MB - 10 MB
620 - .srt - up to: n.a - 150 KB - 200 KB
680- **File formats and file size for:**
681
682| |
683**DeepL Pro Individual**
684
685 |
686
687**DeepL Pro Team**
688
689 |
690
691**DeepL Pro Business**
692
693 |
694| --- | --- | --- | --- |
695|
696
697.docx or .doc
698
699 |
700
701Up to 30 MB
702
703 |
704
705Up to 30 MB
706
707 |
708
709Up to 30 MB
710
711 |
712|
713
714.pptx
715
716 |
717
718Up to 30 MB
719
720 |
721
722Up to 30 MB
723
724 |
725
726Up to 30 MB
727
728 |
729|
730
731.xlsx
732
733 |
734
735n/a
736
737 |
738
739Up to 30 MB
740
741 |
742
743Up to 30 MB
744
745 |
746|
747
748.html
749
750 |
751
752Up to 5MB
753
754 |
755
756Up to 5MB
757
758 |
759
760Up to 5MB
761
762 |
763|
764
765.pdf
766
767 |
768
769Up to 30 MB
770
771 |
772
773Up to 20MB
774
775 |
776
777Up to 30MB
778
779 |
780|
781
782.txt
783
784 |
785
786Up to 1MB
787
788 |
789
790Up to 1MB
791
792 |
793
794Up to 1MB
795
796 |
797|
798
799.xlf / .xliff
800
801 |
802
803n/a
804
805 |
806
807Up to 10 MB
808
809 |
810
811Up to 10 MB
812
813 |
814|
815
816.srt
817
818 |
819
820n/a
821
822 |
823
824Up to 150 KB
825
826 |
827
828Up to 200 KB
829
830 |
831
621832- **Number of characters** - Up to 1,000,000
622833- **Number of files** \- Depending on the DeepL package you have subscribed to, you can translate different numbers of documents per month. You can find an overview here: [https://www.deepl.com/pro.html](https://www.deepl.com/en/pro.html). The number of the files varies between the use of the website and the desktop applications.
623834 - **Website** - You can have one file translated for each translation process. You will not be able to select several files at the same time.
624835 - **Desktop applications** - You can have several files translated for each translation process. The files can be written in different source languages (as long as the said languages are supported by DeepL Translator). However, you are able to select only one target language for translation.
625836- **Transferability of quotas** - Monthly quotas may not be carried over to subsequent months.
626837- **Transferability to other users** - In the case of Single-User Licenses, quotas cannot be transferred to other Internal Users. Within the framework of a team license, a total quota can be set up for the entire team.
628839## 3 DeepL Write Pro
629840
630841DeepL Write Pro (as part of the DeepL Write Pro Add-On) can be accessed via a website or Microsoft Windows or MacOS application. The service allows Customer to input texts and receive their improved versions based on machine learning.
631842
632843DeepL Write Pro supports the following languages:
633844
634- DE (German)
635- EN-GB (British English)
636- EN-US (American English)
637- ES (Spanish)
638- FR (French)
639- IT (Italian)
640- PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)
641- PT-BR (Brazilian Portuguese)
642
643845Within DeepL Write Pro, Customer's texts and their improved versions will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.3 of the Terms and Conditions). DeepL Write Pro can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the entered texts significantly exceeds the normal and reasonable use (DeepL Write Pro Add-On: 10 million characters per month as part of the DeepL Translator Pro Business license), and therefore the availability of the Services to all customers of DeepL is affected. In addition, browsers, their JavaScript execution environment, and the HTTP transmission techniques used impose technical limits. DeepL Write Pro will try to notify the Internal User about exceeding these limits and warn about possible performance issues.
846
847## 4 DeepL Voice for Meetings
848
849DeepL Voice for Meetings offers a service accessible by Customer using their DeepL Voice for Meetings access credentials. Customer can access the service via a supported Third-Party Application on any platform supported by the respective Third-Party Application. The service allows Customer to receive a live transcription of the meeting in the application and in a language of their choice.
850
851DeepL Voice for Meetings is supported in the following Third-Party Applications:
852
853- Microsoft Teams
854- Zoom Meetings
855
856Users with an active DeepL Voice for Meetings license can initiate the generation of transcriptions and translations in a meeting. The manner in which this is accomplished on a technical level may vary depending on the Third-Party Application.
857
858Users without an active DeepL Voice for meetings license are still able to see content generated during a call if another license holder has initiated the generation of transcriptions and translations, however they will not be able to initiate the process.
859
860Access to and visibility of the accompanying application for DeepL Voice for Meetings within the respective Third-Party Application's ecosystem is controlled by the respective system's access management system.
861
862DeepL Voice for Meetings supports the following spoken languages (input languages):
863
864<table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ET (Estonian)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>FI (Finnish)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FR (French)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>GA (Irish)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>HE (Hebrew)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HR (Croatian)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HU (Hungarian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN (English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>ES (Spanish)</p></td><td><p>IT (Italian)</p></td><td><p>PT (Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH (Chinese)</p></td></tr></tbody></table>
865
866DeepL Voice for Meetings supports multiple spoken languages per meeting, such that every meeting participant can speak their own language.
867
868DeepL Voice for Meetings supports the following translation languages (output languages):
869
870<table><tbody><tr><td><p>AR (Arabic)</p></td><td><p>ES (Spanish)</p></td><td><p>JA (Japanese)</p></td><td><p>RU (Russian)</p></td></tr><tr><td><p>BG (Bulgarian)</p></td><td><p>ET (Estonian)</p></td><td><p>KO (Korean)</p></td><td><p>SK (Slovak)</p></td></tr><tr><td><p>BN (Bengali)</p></td><td><p>FI (Finnish)</p></td><td><p>LT (Lithuanian)</p></td><td><p>SL (Slovenian)</p></td></tr><tr><td><p>CS (Czech)</p></td><td><p>FR (French)</p></td><td><p>LV (Latvian)</p></td><td><p>SV (Swedish)</p></td></tr><tr><td><p>DA (Danish)</p></td><td><p>GA (Irish)</p></td><td><p>MT (Maltese)</p></td><td><p>TH (Thai)</p></td></tr><tr><td><p>DE (German)</p></td><td><p>HE (Hebrew)</p></td><td><p>NB (Norwegian Bokmål)</p></td><td><p>TL (Tagalog)</p></td></tr><tr><td><p>EL (Greek)</p></td><td><p>HR (Croatian)</p></td><td><p>NL (Dutch)</p></td><td><p>TR (Turkish)</p></td></tr><tr><td><p>EN-GB (British English)</p></td><td><p>HU (Hungarian)</p></td><td><p>PL (Polish)</p></td><td><p>UK (Ukrainian)</p></td></tr><tr><td><p>EN-US (American-English)</p></td><td><p>ID (Indonesian)</p></td><td><p>PT-BR (Brazilian Portuguese)</p></td><td><p>VI (Vietnamese)</p></td></tr><tr><td><p>EN (English) (unspecified variant for backward compatibility; please select EN-GB or EN-US instead)</p></td><td><p>IT (Italian)</p></td><td><p>PT-PT (Portuguese) (all Portuguese varieties excluding Brazilian Portuguese)</p></td><td><p>ZH-Hans (Chinese (simplified))</p></td></tr><tr><td></td><td></td><td><p>RO (Romanian)</p></td><td><p>ZH-Hant (Chinese (traditional))</p></td></tr></tbody></table>
871
872Within DeepL Voice for Meetings, Customer's audio data, transcription data, and translation data will be processed as long as necessary for the performance of the Service (as described in Section 3.1.2 and 3.1.4 of the Agreement).
873
874DeepL Voice for Meetings can process requests more slowly or temporarily suspend the access to the Services on a case-by-case basis if the length of the meetings significantly exceeds the normal and reasonable use (Core and Business plan for AI translated captions: 40 hours per month and per user), and therefore the availability of the Services to all customers of DeepL may be affected.
875
876In addition, browsers, their JavaScript execution environment, and the various transmission techniques used impose technical limits. DeepL Voice for Meetings will try to notify the Internal User about exceeding these limits and warn about possible performance issues.