Transparency Report

20190429_rev01 · COMPARED WITH 20181224_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20181224_rev01 to 20190429_rev01

11At cPanel we are committed to trust and transparency. As part of our commitment, we publish periodic reports about the following issues:
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33- Law enforcement and government demands for Customer Data (which is information about people or entities who use our products and services);
44- Content that is permanently disabled under the Digital Millennium Copyright Act (DMCA); and
55- Customer accounts that are disabled by us under our Terms of Service for reasons other than failure to fulfill payment terms, or material breach of contract.
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7Our report is below and covers all such issues received during an 6-month period from January 1, 2018 through June 30, 2018 (Reporting Period). We will provide additional reports on a semi-annual basis. More information about our policies and practices with respect to Customer Data can be found in the cPanel privacy policy, available at [https://www.cpanel.com/privacy-policy.html](https://www.cpanel.com/privacy-policy.html) and our legal notices and other agreements available at [https://www.cpanel.com/legal-notices.html](https://www.cpanel.com/legal-notices.html)
7Our report is below and covers all such issues received during an 6-month period from January 1, 2019 through June 30, 2019 (Reporting Period). We will provide additional reports on a semi-annual basis. More information about our policies and practices with respect to Customer Data can be found in the cPanel privacy policy, available at [https://www.cpanel.com/privacy-policy.html](https://www.cpanel.com/privacy-policy.html) and our legal notices and other agreements available at [https://www.cpanel.com/legal-notices.html](https://www.cpanel.com/legal-notices.html)
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99### Our Values:
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1111- cPanel is committed to maintaining our customer's privacy and confidentiality;
1212- We review requests for Customer Data validity and interpret all requests narrowly;
1313- And respond to those requests, if required, in accordance with applicable law, including the Electronic Communications Privacy Act, 18 U.S.C. § 2701 et seq.
1616- cPanel produces Customer Data only pursuant to United States law, and does not directly respond to non-U.S. law enforcement.
1717
1818### Legal Demands for Data
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2020During this reporting period, cPanel received no requests for information about cPanel Customer and/or Customer Data from U.S. law enforcement and governmental entities. cPanel did not receive any requests from law enforcement or governmental entities outside the U.S.
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22<table><tbody><tr><td rowspan="2"><strong>Type of request</strong></td><td rowspan="2"><strong>Number of requests received</strong></td><td colspan="4"><strong>cPanel's response</strong></td></tr><tr><td><strong>No information disclosed</strong></td><td><strong>Non-content disclosed</strong></td><td><strong>Content disclosed</strong></td><td><strong>Pending</strong></td></tr><tr><td><strong>Subpoena</strong></td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr><tr><td><strong>Search Warrant</strong></td><td>1</td><td>0</td><td>1</td><td>0</td><td>0</td></tr></tbody></table>
22<table><tbody><tr><td rowspan="2"><strong>Type of request</strong></td><td rowspan="2"><strong>Number of requests received</strong></td><td colspan="4"><strong>cPanel's response</strong></td></tr><tr><td><strong>No information disclosed</strong></td><td><strong>Non-content disclosed</strong></td><td><strong>Content disclosed</strong></td><td><strong>Pending</strong></td></tr><tr><td><strong>Subpoena</strong></td><td>1</td><td>0</td><td>1</td><td>0</td><td>0</td></tr><tr><td><strong>Search Warrant</strong></td><td>0</td><td>0</td><td>0</td><td>0</td><td>0</td></tr></tbody></table>
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24<table><tbody><tr><td><strong>National security requests received</strong></td><td>0</td></tr></tbody></table>
24<table><tbody><tr><td><strong>National security requests received</strong></td><td>1</td></tr></tbody></table>
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2626### Types of Requests
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2828- "Subpoena" is any formal, compulsory demand for the production of documents or testimony issued by a governmental entity (including grand jury subpoenas, administrative subpoenas, investigative subpoenas, and trial subpoenas).
2929- "Search warrant" is a court order issued by a neutral and detached magistrate upon a finding of probable cause to search or seize the property or place described therein.
3030- "National security requests" refers to National Security Letters (issued pursuant to 18 U.S.C. § 2709) and orders issued pursuant to the Foreign Intelligence Surveillance Act (FISA, 50 U.S.C. § 1801 et seq.).