Coursera Terms of Use changes — 20260610_rev01

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Refunds for subscription plans are not provided, except (i) where required by law, (ii) where you have upgraded to another subscription plan and wish to cancel the upgrade, or (iii) in limited cases as explicitly stated by Coursera or in specific promotional terms.

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Coursera reserves the right to deny refund requests, even in cases that might otherwise appear eligible. Such denials may include, but are not limited to, situations involving violations of our [Terms of Use](https://www.coursera.org/about/terms), [Code of Conduct](https://www.coursera.support/s/article/learner-000001270), or [Honor Code](https://www.coursera.org/about/terms), repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with their performance.

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#### Subscription Cancellation

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For monthly subscriptions, to avoid being charged after the applicable 7-day free trial, **you must [cancel](https://www.coursera.support/s/article/learner-000001189) the subscription before the trial period ends.**

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For monthly subscriptions, to avoid being charged after the applicable free trial period, **you must [cancel](https://www.coursera.support/s/article/learner-000001189) the subscription before the trial ends.**

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For annual subscriptions, which are paid in full at the time of purchase, you must [cancel](https://www.coursera.support/s/article/learner-000001189) within 14 days to receive a refund.

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If you pre-enroll in a specialization through a subscription, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier.

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To cancel the subscription, **you must cancel under your account "My Purchase" page or through [Coursera's Support Services](https://www.coursera.support/s/learner-help-center).** Cancellation is effective at the end of the current billing period. You will retain access for the remainder of that period and no further charges will be incurred. For specialization subscriptions, Coursera will automatically cancel the subscription at the end of the month in which you earn a certificate for the full specialization.

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#### Process to Request a Refund Required by Law

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Certain jurisdictions provide you with additional consumer protection rights. For example, if you are located in the United Kingdom or countries in the European Union you may be entitled to a 14-day refund period that begins when access to the applicable subscription commences. If you wish to exercise the right of withdrawal under these laws must submit a request through the [Learner Help Center](https://www.coursera.support/s/learner-help-center).

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Coursera will verify your location using the information associated with their account and process the refund if eligible. As of the effective date of this policy, countries such as the United States, Mexico, and India do not provide extended refund or withdrawal periods beyond Coursera's standard 7-day free trial.

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Coursera will verify your location using the information associated with their account and process the refund if eligible. As of the effective date of this policy, countries such as the United States, Mexico, and India do not provide extended refund or withdrawal periods beyond Coursera's free trial period.

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Please allow 7 - 10 business days for any applicable refund to be processed and reflected in your account.

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#### Refunds for Upgrades

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If you upgrade from one product or plan to another (for example, from a one-time purchase of a Course to Coursera Plus monthly), you may cancel as applicable within the trial period days of the upgrade, only where trial period is offered as a part of the new product to avoid being charged on the next billing date or request a refund within 7 days of the date of first payment or start date of the new product, whichever is earlier if no trial period is offered.

 ##### Specializations
 For specializations purchased with a one-time payment, you may receive a full refund if you cancel within 7 days of payment or before earning a certificate for any course within the specialization, whichever comes first.
 If you pre-enroll in a specialization, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier.
+If you prepay for a specialization in India with a one-time payment, you may receive a full refund if you cancel within 7 days of payment or before earning a certificate for any course within the specialization, whichever comes first.
+##### Coursera Plus Prepaid Plan for India
+If you prepay for a Coursera Plus 1, 3 or 6 months plan in India with a one-time payment you may receive a full refund if you cancel within 7 days of payment or before earning a certificate for any course that is included within your Coursera Plus plan, whichever comes first.
 _Note: If you access a course or specialization through a subscription plan, rather than a one-time purchase, the following section will govern._
 ## 2\. Subscription Plans
+This section applies to all Coursera subscription offerings, including Coursera Lite, Coursera Plus Monthly and Annual plans, and individual course or specialization subscriptions. For Coursera Plus Annual, Coursera offers a 14-day refund period. For all other subscriptions, Coursera provides a 7-day free trial.
+This section applies to all Coursera subscription offerings, including Coursera Lite, Coursera Plus Monthly and Annual plans, and individual course or specialization subscriptions. For Coursera Plus Annual, Coursera offers a 14-day refund period. Certain subscriptions may come with a free trial period. Please see the applicable check out page for details regarding free trial availability and duration.
 Certificates cannot be earned during the free trial. In order to receive a certificate of completion, you must either (i) consent to being charged for the first applicable payment of their subscription, by ending the free trial period early; or (ii) wait until the relevant free trial period has expired without cancelling their subscription.
 #### General
 All subscriptions will continue for the duration selected at the time of your purchase and then automatically renew for periods of equal length unless and until you cancel the subscription according to the process described below or the subscription is suspended or discontinued by Coursera.
 Refunds for subscription plans are not provided, except (i) where required by law, (ii) where you have upgraded to another subscription plan and wish to cancel the upgrade, or (iii) in limited cases as explicitly stated by Coursera or in specific promotional terms.
 Coursera reserves the right to deny refund requests, even in cases that might otherwise appear eligible. Such denials may include, but are not limited to, situations involving violations of our [Terms of Use](https://www.coursera.org/about/terms), [Code of Conduct](https://www.coursera.support/s/article/learner-000001270), or [Honor Code](https://www.coursera.org/about/terms), repeated refund requests, prior refunds processed through a third-party marketplace, chargeback activity, or where you have completed graded content and are dissatisfied with their performance.
 #### Subscription Cancellation
+For monthly subscriptions, to avoid being charged after the applicable 7-day free trial, **you must [cancel](https://www.coursera.support/s/article/learner-000001189) the subscription before the trial period ends.**
+For monthly subscriptions, to avoid being charged after the applicable free trial period, **you must [cancel](https://www.coursera.support/s/article/learner-000001189) the subscription before the trial ends.**
 For annual subscriptions, which are paid in full at the time of purchase, you must [cancel](https://www.coursera.support/s/article/learner-000001189) within 14 days to receive a refund.
 If you pre-enroll in a specialization through a subscription, you may cancel for a full refund within 7 days of the specialization launch, or before earning a certificate, whichever is earlier.
 To cancel the subscription, **you must cancel under your account "My Purchase" page or through [Coursera's Support Services](https://www.coursera.support/s/learner-help-center).** Cancellation is effective at the end of the current billing period. You will retain access for the remainder of that period and no further charges will be incurred. For specialization subscriptions, Coursera will automatically cancel the subscription at the end of the month in which you earn a certificate for the full specialization.
 #### Process to Request a Refund Required by Law
 Certain jurisdictions provide you with additional consumer protection rights. For example, if you are located in the United Kingdom or countries in the European Union you may be entitled to a 14-day refund period that begins when access to the applicable subscription commences. If you wish to exercise the right of withdrawal under these laws must submit a request through the [Learner Help Center](https://www.coursera.support/s/learner-help-center).
+Coursera will verify your location using the information associated with their account and process the refund if eligible. As of the effective date of this policy, countries such as the United States, Mexico, and India do not provide extended refund or withdrawal periods beyond Coursera's standard 7-day free trial.
+Coursera will verify your location using the information associated with their account and process the refund if eligible. As of the effective date of this policy, countries such as the United States, Mexico, and India do not provide extended refund or withdrawal periods beyond Coursera's free trial period.
 Please allow 7 - 10 business days for any applicable refund to be processed and reflected in your account.
 #### Refunds for Upgrades
 If you upgrade from one product or plan to another (for example, from a one-time purchase of a Course to Coursera Plus monthly), you may cancel as applicable within the trial period days of the upgrade, only where trial period is offered as a part of the new product to avoid being charged on the next billing date or request a refund within 7 days of the date of first payment or start date of the new product, whichever is earlier if no trial period is offered.
 Coursera reserves the right to change its subscription plans or adjust pricing at any time and at its sole discretion. Except where otherwise stated, any changes will take effect following advance notice to you.
 ## 9\. European Users Right of Withdrawal
 In accordance with applicable laws, if you are in the European Union and the United Kingdom you have a right of withdrawal for 14 days from the date a contract commences. You may withdraw without providing a reason and without incurring costs, except as noted. If the Services have already been fully performed with your express consent, or if Service use has begun with their acknowledgment, the right of withdrawal is forfeited. You must notify Coursera of your decision to withdraw using a clear statement at the [Learner Help Center](https://www.coursera.support/s/learner-help-center). If the contract is withdrawn, Coursera will reimburse all payments within 14 days of being notified. Reimbursement will be made using the original payment method unless otherwise agreed.
+_Note: For subscriptions with a seven day free trial, such seven day trial period shall be counted as a part of and while counting the 14 days' withdrawal right._
+_Note: For subscriptions that come with a free trial, the trial period shall be counted as a part of and while counting the 14 days' withdrawal right._
 ## Honor Code
 All users of learning materials hosted on the Coursera platform are expected to abide by the following standards to ensure the integrity of learning within Coursera learning experiences. Learners are expected to familiarize themselves and comply with the [Terms of Use](https://www.coursera.org/about/terms) for the Coursera platform and any code of conduct, academic policy, honor code or any institution's requirements associated with programs which a learner has enrolled onto through the Coursera platform has established.
 Academic misconduct undermines the value of Coursera hosted credentials and devalues the authentic efforts of other learners. Learners who engage in misconduct are therefore subject to consequences as described below.

Terms of Use

Full text changes — 20260410_rev01 to 20260610_rev01