Terms of Use

20260410_rev01 · COMPARED WITH 20260201_rev01 · ARCHIVE SNAPSHOT, DATE APPROXIMATE

Full text changes — 20260201_rev01 to 20260410_rev01

304304If you upgrade from one product or plan to another (for example, from a one-time purchase of a Course to Coursera Plus monthly), you may cancel as applicable within the trial period days of the upgrade, only where trial period is offered as a part of the new product to avoid being charged on the next billing date or request a refund within 7 days of the date of first payment or start date of the new product, whichever is earlier if no trial period is offered.
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306306If you upgrade from Coursera Plus monthly to a Coursera Plus annual plan, then you may cancel the subscription plan within 14 days from the date the first payment is made for the new Coursera Plus annual plan to receive a refund.
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308308Please allow 7 - 10 business days for any applicable refund to be processed and reflected in your account.
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310## 3\. Degree and University Certificate Programs
310## 3\. Premium Content
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312Refunds are not available where you have accessed, unlocked, or otherwise obtained any benefit or item of value from premium content made available as part of a purchase, including any content designated as restricted or protected by a paywall or other access control mechanism.
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314## 4\. Degree and University Certificate Programs
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312316Refund policies for Degree, and University Certificate programs are set and administered by the content provider offering the program. You should consult the institution's policies and communications for specific refund terms.
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314## 4\. Other Paid Services
318## 5\. Other Paid Services
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316320Unless otherwise stated in this Policy or explicitly during the sign-up process, Coursera is not obligated to provide refunds or credits for any other paid services.
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318## 5\. Third-Party Marketplaces
322## 6\. Third-Party Marketplaces
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320324If a purchase is made through a third-party marketplace, such as the Apple App Store or another payment platform, the refund policy of that marketplace applies. In such cases, Coursera does not process the refund and assumes no responsibility for the marketplace's decision. Unless explicitly stated otherwise by Coursera, the third-party provider is solely responsible for handling any refund requests.
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322## 7\. Changes to Price and Subscription Plans
326## 8\. Changes to Price and Subscription Plans
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324328Coursera reserves the right to change its subscription plans or adjust pricing at any time and at its sole discretion. Except where otherwise stated, any changes will take effect following advance notice to you.
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326## 8\. European Users Right of Withdrawal
330## 9\. European Users Right of Withdrawal
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328332In accordance with applicable laws, if you are in the European Union and the United Kingdom you have a right of withdrawal for 14 days from the date a contract commences. You may withdraw without providing a reason and without incurring costs, except as noted. If the Services have already been fully performed with your express consent, or if Service use has begun with their acknowledgment, the right of withdrawal is forfeited. You must notify Coursera of your decision to withdraw using a clear statement at the [Learner Help Center](https://www.coursera.support/s/learner-help-center). If the contract is withdrawn, Coursera will reimburse all payments within 14 days of being notified. Reimbursement will be made using the original payment method unless otherwise agreed.
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330334_Note: For subscriptions with a seven day free trial, such seven day trial period shall be counted as a part of and while counting the 14 days' withdrawal right._
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332336## Honor Code