CapCut Terms of Service

NOTED

DATED 2026-04-15 · VERSION 20260901_rev01 · COMPARED WITH 20260827_rev01

What changed, in plain language

The only change in this update is to the CapCut customer-support link, which now points to the French-language version of the support ticket page and is formatted as a clickable link. No rights, fees, data practices, or legal terms changed.

This change appears to be cosmetic (formatting, typos, or contact details).

Changelog

± CHANGEDSupport link now uses the French-language version
Everywhere the terms tell you how to reach CapCut support — reporting a hacked account, asking for a refund, complaining about someone else's content, and general questions — the web address changed from the English version of the support ticket page to the French one. The page itself is the same; only the language setting in the address changed, and the link is now written as a clickable link instead of plain text.
https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=en&source=3web
[https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=fr&source=3](https://www.capcut.com/customer_service_ticket_capcut/ticket/create)

Full text changes — 20260827_rev01 to 20260901_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

15	15	3\. Changes to these Terms
16	16	We may amend or update these Terms from time to time, to reflect changes, updates or new features to the Platform and/or Services, or when there are regulatory changes. We will notify you of any material changes by updating the "Last Updated" date at the top of the new Terms or providing any other notice as required by applicable law. You agree to regularly check such notices and review these Terms regularly to stay informed of our latest practices.
17	17	Your continued access to or use of the Platform and/or Services after the effective date of the updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop accessing or using the Platform and Services.
18	18	You should print off or save a local copy of these Terms for your records.
19	19	4\. Your Account with Us
20	20	To access or use some of our Services, you must create an account with us. When you create this account, you must provide us with true, accurate, complete and current information. It is important that you maintain and promptly update your account details and any other information you provide to us, to keep such information true, accurate, complete and current.
21		It is important that you keep your account login details confidential and that you do not disclose it to any third party. If you know or suspect that any third party knows your password or has accessed your account, you must notify us immediately at: https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=en&source=3web for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit.
	21	It is important that you keep your account login details confidential and that you do not disclose it to any third party. If you know or suspect that any third party knows your password or has accessed your account, you must notify us immediately at: [https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=fr&source=3](https://www.capcut.com/customer_service_ticket_capcut/ticket/create) for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit.
22	22	You acknowledge and agree that:
23	23
24	24	1. you are solely responsible (to us, our affiliates, service providers, and business partners, including TT Commerce & Global Services, and to others) for all activities on the Platform that occur under or through using your account. If you are accessing the Platform or using the Services on behalf of a business or entity, all such activities will be attributable to and binding on such business or entity; and
25	25	2. TikTok USDS Joint Venture and its affiliates may, but shall have no obligations to, monitor activities on the Platform that occur under or through using your account, but shall not be responsible for any losses incurred by you as a result of or arising from any unauthorized access to your account.
26	26
27	27	We reserve the right to temporarily or permanently suspend or terminate your account or take other remedies available to us with or without notice at any time, for no reason or any reason, including without limitation:
71	71	You can find information about the pricing of the Premium Services either on the purchase page of the Premium Services or the Platform's description page in Apple App Store and/or Google Play (as applicable). All subscriptions on the CapCut APP version are payable through your Apple ID and/or Google account and such payments will be processed in accordance with the terms and conditions of the Apple App Store and/or Google Play. Subscriptions on CapCut Web version are payable through your CapCut account and such payments will be processed in accordance with these Terms, the terms and conditions of third-party payment service providers and/or additional payment terms. Subscriptions on the Pippit Web version are payable through your Pippit account and such payments will be processed in accordance with these Terms, the terms and conditions of third-party payment service providers and/or additional payment terms.
72	72	Renewal and Cancellation of Premium Services
73	73	You may choose the type of Premium Services you would like to purchase or subscribe to.
74	74	If you subscribe to the Premium Services for a fixed term arrangement, your subscription will automatically end upon the subscription term expiring.
75	75	If you subscribe to the Premium Services under an automatic renewable arrangement, your subscription will automatically renew for an additional period equal in duration to your preceding subscription term, unless indicated otherwise on the Platform. Your payment will automatically be charged at the start of each new subscription term for the fees applicable to that term, unless you cancel or change your subscription to the Premium Services before the end of the then-current subscription period applicable to you. If you do not want to continue to be charged on a recurring basis, you must cancel your subscription to the Premium Services through your Apple ID account, Google account and/or CapCut account (as applicable) before the end of the then-current subscription period. You can learn more about how to cancel your subscription of our Services in the FAQ. If so cancelled, you will still have access to the Premium Services until the end of the then-current subscription period and be charged the full subscription fee for such subscription period unless otherwise required by applicable law, e.g., if you cancel the subscription for cause. After the cancellation takes effect on the last day of the then-current subscription period, you will be downgraded to the Free Services automatically.
76	76	Refund policy
77		If you subscribe the Premium Services (either on fixed-term basis or on automatic renewal basis), you may, with or without reason, cancel your subscription of the Premium Services with a full refund within 14 calendar days following the start of your subscription to the Premium Services, provided that you do not have any usage of the Premium Services in any form whatsoever since you subscribed to the Premium Services. If you believe you are entitled to receive a refund, please contact us via https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=en&source=3web for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit for further information on refund procedures. Any refund of subscription fees will be made with the same payment method you used for payment of the subscription fees. You agree to comply with this refund policy and any of our further communications with you on refund, if any.
	77	If you subscribe the Premium Services (either on fixed-term basis or on automatic renewal basis), you may, with or without reason, cancel your subscription of the Premium Services with a full refund within 14 calendar days following the start of your subscription to the Premium Services, provided that you do not have any usage of the Premium Services in any form whatsoever since you subscribed to the Premium Services. If you believe you are entitled to receive a refund, please contact us via [https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=fr&source=3](https://www.capcut.com/customer_service_ticket_capcut/ticket/create) for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit for further information on refund procedures. Any refund of subscription fees will be made with the same payment method you used for payment of the subscription fees. You agree to comply with this refund policy and any of our further communications with you on refund, if any.
78	78	Notwithstanding the foregoing, if you subscribe to Premium Services through Apple Pay or Google Pay, your cancellation and refund is further subject to the terms and conditions of Apple App Store or Google Play. You will continue to have access to the Premium Services until your subscription payment is refunded by Apple or Google.
79	79	The above does not exclude or limit your right to refund, in full or in part, if the applicable laws require us to make such a refund to you.
80	80	7\. Cloud Space Services
81	81	You acknowledge and agree that we have no obligation to provide or continue to provide any user with Cloud Space Services for free and we reserve the rights to upgrade / degrade / suspend our Cloud Space Services from time to time.
82	82	You may access cloud storage space by subscribing to the relevant Premium Services, if such Premium Services are made available to you. Depending on the relevant Service Plans applicable to you, the storage capacity of the cloud space allocated to you may differ. The allocated storage capacity applicable to the Premium Services you purchase will be displayed to you on the relevant Premium Services description page or when you make the purchase. You shall not use storage capacity exceeding the allocated storage capacity. You may also have access to our Cloud Storage Services through other ways in certain regions.
83	83	Apart from the above-mentioned allocated cloud storage space, where applicable, users may also access more cloud storage space by purchasing additional packages of Cloud Space Services. The details of such packages of Cloud Space Services will be displayed to you on the relevant Cloud Space Services description page or when you make the purchase.
127	127	Through-To-The-Audience Rights. All of the rights you grant in your User Content in these Terms are provided on a through-to-the-audience basis, meaning the owners or operators of third-party services, including our service providers and business partners, such as TT Commerce & Global Services, and our affiliates, will not have any separate liability to you or any other third party arising out of or in connection with such availability of your User Content through such third-party services.
128	128	Waiver of Rights to User Content. By uploading or making available User Content to or through the Services, you waive any rights to prior inspection or approval of any marketing, advertising or promotional materials related to such User Content. You also waive (to the extent permitted by applicable law) any and all rights of publicity, or any other rights of a similar nature in connection with your User Content, or any portion thereof. You hereby waive (to the extent permitted by applicable law) and agree never to assert any and all moral rights you may have in or with respect to any of the User Content you upload or otherwise make available through the Services, or to support, maintain or permit any action based on any such moral rights.
129	129	We, or authorized third parties, reserve the right to cut, crop, edit or refuse to upload your content in our or their sole discretion. In addition, we have the right - but not the obligation - in our sole discretion to remove, disallow, block or delete any User Content (i) that we consider violating these Terms (including without limitation the content standards set out at Section 5 above), or (ii) in response to complaints from other users or third parties, with or without notice and without any liability to you. As a result, you shall save copies of any User Content that you upload or make available to the Services on your personal device(s) in the event that you want to ensure that you have permanent access to copies of such User Content.
130	130	TikTok USDS Joint Venture and our affiliates, service providers, and business partners, including TT Commerce & Global Services, and each of their respective officers, directors, employees, agents and advisors accept no liability in respect of any content or information submitted or made available by users of the Services and made available on the Services or published elsewhere by users and/or third parties. You acknowledge that TikTok USDS Joint Venture and our affiliates, service providers, and business partners, including TT Commerce & Global Services, and each of their respective officers, directors, employees, agents and advisors have no obligation to pre-screen, monitor, review, or edit any content made available by you and other users on the Services (including User Content).
131	131	Complaints
132	132	You acknowledge and agree that in certain circumstances, we have the right to disclose your identity to any third party who is claiming that any User Content posted or uploaded by you to our Services constitutes a violation of their intellectual property rights, or of their right to privacy. We will notify you ahead of time in such a situation.
133		If you wish to complain about information and materials (including User Content) uploaded by other users, or if there is another issue you wish to raise with us, please contact us at https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=en&source=3web for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit.
	133	If you wish to complain about information and materials (including User Content) uploaded by other users, or if there is another issue you wish to raise with us, please contact us at [https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=fr&source=3](https://www.capcut.com/customer_service_ticket_capcut/ticket/create) for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit.
134	134	DMCA Copyright Policy
135	135	We have adopted the following general policy toward copyright infringement in accordance with the Digital Millennium Copyright Act. The address of the Designated Agent to Receive Notification of Claimed Infringement ("Designated Agent") is listed at the end of this policy.
136	136	Procedure for Reporting Copyright Infringement: If you believe that material or content residing on or accessible through the Platform or the Services infringes a copyright, please send a notice of copyright infringement containing the following information to the Designated Agent listed below:
137	137
138	138	1. An email address, physical address and a phone number so that we and the uploader whose content is alleged to infringe on your work can contact you.
139	139	2. The URL or other identifying location of the allegedly infringing work.
205	205	California Resident. If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
206	206	Exports. You agree that you will not export or re-export, directly or indirectly the Services and/or other information or materials provided by TikTok USDS Joint Venture hereunder, to any country for which the United States or any other relevant jurisdiction requires any export license or other governmental approval at the time of export without first obtaining such license or approval. In particular, but without limitation, the Services may not be exported or re-exported (a) into any U.S. embargoed countries or any country that has been designated by the U.S. Government as a "terrorist supporting" country, or (b) to anyone listed on any U.S. Government list of prohibited or restricted parties, including the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person's List or Entity List.
207	207	U.S. Government Restricted Rights. The Services and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein.
208	208	Your Content. In connection with your use of the Services, you may be able to upload or submit content to be made available through the Services ("Your Content"). As a condition of your use of the Services, you grant us a nonexclusive, perpetual, royalty-free, worldwide, transferable, sublicensable license to access, use, host, cache, reproduce, transmit, and display Your Content in connection with your use of the Services. By submitting Your Content through the Services, you represent and warrant that you have, or have obtained, all rights, licenses, consents, permissions, power and/or authority necessary to grant the rights granted herein for Your Content. You agree that Your Content will not contain material subject to copyright or other proprietary rights, unless you have the necessary permission or are otherwise legally entitled to upload the material and to grant us the license described above. Notwithstanding anything to the contrary, we do not, nor have any obligation to, maintain Your Content. Your Content will not be available once you delete the Platform.
209	209	Use of the Platform. You are responsible for providing the mobile device, wireless service plan, software, Internet connections and/or other equipment or services that you need to download, install and use the Platform. We do not guarantee that the Platform can be accessed and used on any particular device or with any particular service plan. We do not guarantee that the Platform will be available in any particular geographic location. As part of the Services, you may receive push notifications or other types of messages directly sent to you in connection with the Platform ("Push Messages"). You acknowledge that, when you use the Platform, your wireless service provider may charge you fees for data, text messaging and/or other wireless access, including in connection with Push Messages. You have control over the Push Messages settings, and can opt in or out of these Push Messages through the Services or through your mobile device's operating system (with the possible exception of infrequent, important service announcements and administrative messages). Please check with your wireless service provider to determine what fees apply to your access to and use of the Platform, including your receipt of Push Messages. You are solely responsible for any fee, cost or expense that you incur to download, install and/or use the Platform on your mobile device, including for your receipt of Push Messages.
210	210	16\. Contact Us
211		Any Questions? Get in touch at https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=en&source=3web for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit.
	211	Any Questions? Get in touch at [https://www.capcut.com/customer\_service\_ticket\_capcut/ticket/create?host\_app\_id=&language=fr&source=3](https://www.capcut.com/customer_service_ticket_capcut/ticket/create) for CapCut or [ussupport@us.pippit.ai](mailto:ussupport@us.pippit.ai) for Pippit.
212	212	Supplemental Terms - App Stores
213	213	To the extent permitted by applicable law, the following supplemental terms shall apply when accessing the Platform and the Services through specific devices and their applicable app stores: Apple App Store. By accessing the Platform and the Services through a device made by Apple, Inc. ("Apple"), you specifically acknowledge and agree that:
214	214	These Terms are between TikTok USDS Joint Venture and you; Apple is not a party to these Terms.
215	215	The license granted to you hereunder is limited to a personal, limited, non-exclusive, non-transferable right to install the Platform and the Services on the Apple device(s) authorized by Apple that you own or control for your personal use, subject to the Usage Rules set forth in Apple Media Services Terms and Conditions.
216	216	Apple is not responsible for the Platform and the Services or the content thereof and has no obligation whatsoever to furnish any maintenance or support services with respect to the Platform and the Services.
217	217	In the event of any failure of the Platform and the Services to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Platform and the Services, if any, to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Platform and the Services.