Terms and conditions

ARCHIVED 2021-05-04, DATE APPROXIMATE · VERSION 20210504_rev01 · COMPARED WITH 20200204_rev01

Full text changes — 20200204_rev01 to 20210504_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 Information posted by the Government of Canada is subject to the [Copyright Act](http://laws-lois.justice.gc.ca/eng/acts/C-42/index.html).
 ### Privacy
 Social media accounts are not Government of Canada websites and represent only their presence on third-party service providers.
+The Government of Canada uses various social media platforms to tell you about and get your input on government services, programs and initiatives. At times, the government may need to collect personal information from you.
+This page tells you:
+- what we mean by "personal information"
+- what we do with it
+It also tells you about:
+- your rights and responsibilities with respect to your personal information
+- what you can do if you have questions or concerns
+Personal information is information about you that is recorded in any form and that can be used to identify you. Personal information includes:
+- your name
+- contact information
+- Internet Protocol (IP) address
+- social media profile information
+- social media "likes" or retweets
+To consult you about topics that might interest you or to enable you to participate in outreach activities, we may need to collect biographical information or your opinions and views about different topics.
+We might use your personal information to:
+- respond to your enquiries
+- compile statistics and reports
+- consult you about topics that might interest you
+- enable you to participate in outreach activities
+- allow for the sharing of opinions, knowledge, expertise and best practices
+- evaluate programs
+If you make inappropriate comments or contributions, we may remove them. We may also block you or report you to third party social media service providers if your comments or contributions violate the [terms and conditions for interacting on social media](). When doing so and to the extent necessary, we may use and disclose your personal information.
+We can make the content of social media interactions publicly available if we have notified participants in advance. We will get your consent to use your personal information to create mailing lists so that we can contact you about upcoming events or to ask you for your views on particular issues.
+We will not use any personal information that we collect from you through social media accounts to make decisions in processes that you are directly involved in, for example, an employment insurance application, a grant application or a citizenship application.
+The following personal information banks describe how we handle personal information that we collect through our social media accounts: [Public Communications (PSU 914)](https://canada.ca/en/treasury-board-secretariat/services/access-information-privacy/access-information/information-about-programs-information-holdings/standard-personal-information-banks.html) and [Outreach Activities (PSU 938)](https://canada.ca/en/treasury-board-secretariat/services/access-information-privacy/access-information/information-about-programs-information-holdings/standard-personal-information-banks.html).
+### Your rights
+When you interact with Government of Canada official social media accounts, your social media profile information may be recorded as per the practices of the social media platform. However, you have the right to refuse to give us any additional personal information when you interact with us on social media. There will be no legal or administrative consequences, but you might not be able to take part in a particular activity.
+You can ask to access personal information that you have given us or that may have been created when you have interacted with us through our social media accounts. We don't collect and retain this information with the intention of it being retrievable, so if you ask to access to it, please give the date and time of the interaction and any other details that could help us retrieve it. To access this information, you can fill out a [personal information request form](https://canada.ca/en/treasury-board-secretariat/services/access-information-privacy/access-information/request-information.html).
+### Your responsibilities
+If you choose to interact with us on social media, you should read the [terms and conditions for doing so](). You should also read the terms of service and the privacy policies of the social media platform provider and those of any applications you use to access that platform.
+### Our responsibilities
+Whenever we collect personal information from you on social media and whenever personal information is created as a result of your interactions with us on social media, we have to comply with the _[Privacy Act](https://laws-lois.justice.gc.ca/eng/acts/P-21/index.html)_ and the _[Access to Information Act](https://laws-lois.justice.gc.ca/eng/acts/A-1/)_.
+### Questions and concerns
+If you have questions, comments, concerns or complaints about how we collect, use and store your personal information, contact the [privacy coordinator of the government institution](https://www.tbs-sct.gc.ca/ap/atip-aiprp/coord-eng.asp) that holds the information.
+If you are not satisfied, contact the Office of the Privacy Commissioner, by telephone at 1 800 282-1376 or visit the [Office of the Privacy Commissioner website](https://www.priv.gc.ca/en/).
 ### Official languages
 Many social media platforms have multiple language options and provide instructions on how to set your preferences. The Government of Canada respects the [Official Languages Act](http://laws-lois.justice.gc.ca/eng/acts/O-3.01/index.html) and is committed to ensuring that our information is available in both French and English and that both versions are of equal quality.