Automattic Privacy Policy changes — 20250901_rev01

45

- **Public profile information:** If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a WordPress.com account, your username is part of that public profile, along with any other information you put into your public profile, like a photo or an "About Me" description. Your public profile information is just that - public - so please keep that in mind when deciding what information you would like to include.

46

- **Payment and contact information:** There are various ways in which you may provide us payment information and associated contact information. For example, if you buy something from us or earn revenue through your site, we'll collect information to process those payments and contact you. If you buy something from us - a subscription to a WordPress.com plan, a premium theme, a [custom domain](https://wordpress.com/support/domains/domain-registrations-and-privacy/), some Longreads swag - or if you pay fees to a person or business through their WordPress.com site (for example via the Payments feature or the Pay with PayPal block), you'll provide additional personal and payment information like your name, credit card information, and contact information. We also keep a record of the purchases you've made. If you use our Ecommerce Services (including Woo Shipping, Woo Tax, and WooPayments), you'll have to create a WordPress.com account or connect an existing account and, for some Services, provide your site URL. You may also provide us with financial details to set up a payments integration, like the email address for your Stripe or PayPal account or your bank account information. Additionally, if you use [WooPay](https://woo.app/) to make purchases on other sites, we will store the contact information and payment information you provide to that service. And if you participate in a revenue sharing opportunity for your site, like [WordAds](https://wordads.co/), you'll provide some additional information - for example, a tax ID or other identifier so we can process payments to you.

47

- **Business Profile:** Some of our products collect additional information from you as part of creating a user/customer profile. For example, if you are a Jetpack CRM customer we may add you to our customer relationship database (powered by Jetpack CRM!) using information you provide us including your name, your employer, your job title or role, your contact information, and your communications with us. If you are a Happy Tools user, we use information you provide us like your timezone and location information, your company and team information, and your contact information, to set up your account and power the Service's features.

48

- **Content information:** You might provide us with information about you in draft and published content (a blog post or comment that includes biographic information about you, or any media or files you upload).

49

- **Credentials:** Depending on the Services you use, you may provide us with credentials for your self-hosted website (like SSH, FTP, and SFTP username and password). Jetpack and VaultPress users may provide us with these credentials in order to use our one-click restore feature if there is a problem with their site, or to allow us to troubleshoot problems more quickly.

50

- **Communications with us (hi there!):** You may also provide us with information when you respond to surveys, communicate with our Happiness Engineers about a support question, post a question in our public forums, or sign up for a newsletter like the one we send through Longreads. When you communicate with us via form, email, phone, WordPress.com comment, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).

51

- **Job applicant information:** If you apply for a job with us - awesome! You may provide us with information like your name, contact information, resume or CV, professional or personal references, similar professional and employment-related data, and work authorization verification as part of the application process. We may also collect additional information about you during the process, like background and credit checks (in applicable jurisdictions and only for certain job roles). You may also provide us with demographic information when required by law or to support our diverse workplace initiatives, such as your gender, racial or ethnic origin, veteran status, and disability status if you voluntarily submit such information as part of your application. We collect demographic information in accordance with applicable law, and do not request demographic information in jurisdictions where it may be prohibited. We will only use this sensitive information to accommodate a disability or illness, comply with legal obligations, protect the health and safety of our employees, and facilitate our internal programs relating to diversity, inclusion, and anti-discrimination.

51

- **Job applicant information:** If you apply for a job with us - awesome! You may provide us with information like your name, contact information, resume or CV, professional or personal references, similar professional and employment-related data, and work authorization verification as part of the application process. We may also collect additional information about you during the process, like background and credit checks (in applicable jurisdictions and only for certain job roles). You may also provide us with demographic information when required by law or to support our diverse workplace initiatives, such as your gender, racial or ethnic origin, veteran status, and disability status if you voluntarily submit such information as part of your application. We collect demographic information in accordance with applicable law, and do not request demographic information in jurisdictions where it may be prohibited. We will only use this sensitive information to accommodate a disability or illness, comply with legal obligations, protect the health and safety of our employees, and facilitate our internal programs relating to diversity, inclusion, and anti-discrimination. As part of the application process, we may also collect technical indicators such as VPN usage and IP addresses to support the integrity and security of our hiring practices.

52

53

#### _Information We Collect Automatically_

54

55

We also collect some information automatically:

56

57

- **Log information:** Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services - for example, when you create or make changes to your website on WordPress.com.

45	45	- Public profile information: If you have an account with us, we collect the information that you provide for your public profile. For example, if you have a WordPress.com account, your username is part of that public profile, along with any other information you put into your public profile, like a photo or an "About Me" description. Your public profile information is just that - public - so please keep that in mind when deciding what information you would like to include.
46	46	- Payment and contact information: There are various ways in which you may provide us payment information and associated contact information. For example, if you buy something from us or earn revenue through your site, we'll collect information to process those payments and contact you. If you buy something from us - a subscription to a WordPress.com plan, a premium theme, a [custom domain](https://wordpress.com/support/domains/domain-registrations-and-privacy/), some Longreads swag - or if you pay fees to a person or business through their WordPress.com site (for example via the Payments feature or the Pay with PayPal block), you'll provide additional personal and payment information like your name, credit card information, and contact information. We also keep a record of the purchases you've made. If you use our Ecommerce Services (including Woo Shipping, Woo Tax, and WooPayments), you'll have to create a WordPress.com account or connect an existing account and, for some Services, provide your site URL. You may also provide us with financial details to set up a payments integration, like the email address for your Stripe or PayPal account or your bank account information. Additionally, if you use [WooPay](https://woo.app/) to make purchases on other sites, we will store the contact information and payment information you provide to that service. And if you participate in a revenue sharing opportunity for your site, like [WordAds](https://wordads.co/), you'll provide some additional information - for example, a tax ID or other identifier so we can process payments to you.
47	47	- Business Profile: Some of our products collect additional information from you as part of creating a user/customer profile. For example, if you are a Jetpack CRM customer we may add you to our customer relationship database (powered by Jetpack CRM!) using information you provide us including your name, your employer, your job title or role, your contact information, and your communications with us. If you are a Happy Tools user, we use information you provide us like your timezone and location information, your company and team information, and your contact information, to set up your account and power the Service's features.
48	48	- Content information: You might provide us with information about you in draft and published content (a blog post or comment that includes biographic information about you, or any media or files you upload).
49	49	- Credentials: Depending on the Services you use, you may provide us with credentials for your self-hosted website (like SSH, FTP, and SFTP username and password). Jetpack and VaultPress users may provide us with these credentials in order to use our one-click restore feature if there is a problem with their site, or to allow us to troubleshoot problems more quickly.
50	50	- Communications with us (hi there!): You may also provide us with information when you respond to surveys, communicate with our Happiness Engineers about a support question, post a question in our public forums, or sign up for a newsletter like the one we send through Longreads. When you communicate with us via form, email, phone, WordPress.com comment, or otherwise, we store a copy of our communications (including any call recordings as permitted by applicable law).
51		- Job applicant information: If you apply for a job with us - awesome! You may provide us with information like your name, contact information, resume or CV, professional or personal references, similar professional and employment-related data, and work authorization verification as part of the application process. We may also collect additional information about you during the process, like background and credit checks (in applicable jurisdictions and only for certain job roles). You may also provide us with demographic information when required by law or to support our diverse workplace initiatives, such as your gender, racial or ethnic origin, veteran status, and disability status if you voluntarily submit such information as part of your application. We collect demographic information in accordance with applicable law, and do not request demographic information in jurisdictions where it may be prohibited. We will only use this sensitive information to accommodate a disability or illness, comply with legal obligations, protect the health and safety of our employees, and facilitate our internal programs relating to diversity, inclusion, and anti-discrimination.
	51	- Job applicant information: If you apply for a job with us - awesome! You may provide us with information like your name, contact information, resume or CV, professional or personal references, similar professional and employment-related data, and work authorization verification as part of the application process. We may also collect additional information about you during the process, like background and credit checks (in applicable jurisdictions and only for certain job roles). You may also provide us with demographic information when required by law or to support our diverse workplace initiatives, such as your gender, racial or ethnic origin, veteran status, and disability status if you voluntarily submit such information as part of your application. We collect demographic information in accordance with applicable law, and do not request demographic information in jurisdictions where it may be prohibited. We will only use this sensitive information to accommodate a disability or illness, comply with legal obligations, protect the health and safety of our employees, and facilitate our internal programs relating to diversity, inclusion, and anti-discrimination. As part of the application process, we may also collect technical indicators such as VPN usage and IP addresses to support the integrity and security of our hiring practices.
52	52
53	53	#### _Information We Collect Automatically_
54	54
55	55	We also collect some information automatically:
56	56
57	57	- Log information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services - for example, when you create or make changes to your website on WordPress.com.
300	300	In the event of a conflict between a translated version of our Privacy Policy and the English version, the English version will control.
301	301
302	302	That's it! Thanks for reading.
303	303
304	304	### Change log
305	305
306		- _April 22, 2024:_ Removed the outdated list of specific US states covered by the US Privacy Laws section
	306	- _August 5, 2025_: Added more detail about information we collect about job applicants.
	307	- _April 22, 2024:_ Removed the outdated list of specific US states covered by the US Privacy Laws section.
307	308	- _October 31, 2023:_ Changed instances of "WooCommerce" to "Woo."
308	309	- _July 12, 2023:_ Added new example of information shared with site owners.
309	310	- _March 17, 2023:_ Removed references to WPVIP.
310	311	- _December 30, 2022:_ Updated the California rights section to apply to additional US states.
311	312	- _October 18, 2022_: Added wp.cloud to the list of our websites.
312	313	- _April 26, 2022:_ Included information regarding WooPay.

Privacy Policy

Full text changes — 20250801_rev01 to 20250901_rev01