ASUS Privacy Policy / ASUS EU Data Act Policy

DATED 2017-06-30 · VERSION 20180203_rev01 · COMPARED WITH 20160523_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20160523_rev01 to 20180203_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

 - To provide you with recommendation about services you may be interest in based on your use of our SERVICE.
 - To provide you with marketing communications and advertising that we believe may be of interest of you.
 - To respond to customer support requests, such as product repair requests and respond to your questions.
 - To provide you with our customer care and customer satisfaction survey for user experience analysis.
 - Any other purposes with your consent.
+### Retention of information
+We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. We will also by your request to delete your Information collected by ASUS, you may contact us via privacy@asus.com to process such request.
 ### To whom ASUS disclose your information
 Your information will not be disclosed to any third parties without the following exceptions:
 #### Your Consent
 ASUS uses cookies and similar technologies, such as web beacons to provide our SERVICE:
 #### Cookies
 Cookies are small text files placed on your devices to personalize your user experience on our SERVICE. Cookies will not collect information that identifies you:
+- Sign-up and authentication: We use cookies to store your unique sign-up ID number and authentication information on your device. Cookies allow you to visit and move from page to page within our websites without having to log in again on subsequent visits.
+- Storing your preferences and settings: Cookies maintain your settings and preferences on your devices, such as your preferred language or location; by storing the settings in cookies, it is not a necessity to reapply your preferences and settings each time you visit our websites.
+- Analytics: We use cookies to count the number and length of your visit on our websites as well as which part or features you visit the most as well. This information helps us analyze the performance and operation of our SERVICE to improve performance and develop new features, functions and services.
+- Advertising: We use cookies to collect data about your use on our websites and identify your interests, such as the advertisings you have viewed. ASUS, and our business partners, use this data so that we can provide advertising that is most relevant to you.
+- Sign-up and authentication: We use cookies to store your unique sign-up ID number and authentication information on your device. Cookies allow you to visit and move from page to page within our SERVICE without having to log in again on subsequent visits.
+- Storing your preferences and settings: Cookies maintain your settings and preferences on your devices, such as your preferred language or location; by storing the settings in cookies, it is not a necessity to reapply your preferences and settings each time you visit our SERVICE.
+- Analytics: We use cookies to count the number and length of your visit in our SERVICE as well as which part or features you visit the most as well. This information helps us analyze the performance and operation of our SERVICE to improve performance and develop new features, functions and services.
+- Advertising: We use cookies to collect data about your use in our SERVICE and identify your interests, such as the advertisings you have viewed. ASUS, and our business partners, use this data so that we can provide advertising that is most relevant to you.
+Please note, you can configure cookies preferences by accessing \[tools and settings\] of the browser to accept, block or delete cookies. The location of the \[tools and settings\] of the browser may vary depending on the browser you install, please visit browser's privacy or support page for further information. Certain features of our SERVICE depend on the use of cookies, if you choose to disable cookies, you may not be able to use the all of the features of our websites.
+Please note, you can configure cookies preferences by accessing \[tools and settings\] of the browser to accept, block or delete cookies. The location of the \[tools and settings\] of the browser may vary depending on the browser you install, please visit browser's privacy or support page for further information. Certain features of our SERVICE depend on the use of cookies, if you choose to disable cookies, you may not be able to use the all of the features of our SERVICE.
+Cookies used on our websites have been categorized below; you may also refer to the charts to know which cookies we use on our websites and who hosts it:
+Cookies used in our SERVICE have been categorized below; you may also refer to the charts to know which cookies we use in our SERVICE and who hosts it:
 Category 1: performance Cookies
 Category 2: functionality Cookies
 Category 3: targeting Cookies or advertising Cookies
 ###### Category 1: performance cookies
+Cookies collect information about how you use our websites, for instance which pages you go to most often, and if you get error messages from our web pages. Cookies will not collect information that identifies you. All information cookies collect is aggregated and anonymous. They are only used to improve the performance of our websites.
+Cookies collect information about how you use our SERVICE, for instance which pages you go to most often, and if you get error messages from our SERVICE. Cookies will not collect information that identifies you. All information cookies collect is aggregated and anonymous. They are only used to improve the performance of our SERVICE.
+<table><tbody><tr><td>Cookie Name</td><td>Host</td></tr><tr><td>Google Analytics</td><td>Google Inc.</td></tr><tr><td>TagMan</td><td>Ensighten, Inc.</td></tr><tr><td>eTrack</td><td>eTrack Products Pty. Ltd</td></tr><tr><td>Crazyegg</td><td>Crazy Egg, Inc</td></tr><tr><td>MIGO</td><td>MIGO Corp.</td></tr><tr><td>Yandex Metrica</td><td>Yandex Europe AG</td></tr><tr><td>Optimizely</td><td>Optimizely, Inc.</td></tr></tbody></table>
+<table><tbody><tr><td>Cookie Name</td><td>Host</td></tr><tr><td>Google Analytics</td><td>Google Inc.</td></tr><tr><td>TagMan</td><td>Ensighten, Inc.</td></tr><tr><td>eTrack</td><td>eTrack Products Pty. Ltd</td></tr><tr><td>Crazyegg</td><td>Crazy Egg, Inc</td></tr><tr><td>MIGO</td><td>MIGO Corp.</td></tr><tr><td>Yandex Metrica</td><td>Yandex Europe AG</td></tr><tr><td>Optimizely</td><td>Optimizely, Inc.</td></tr><tr><td>Firebase</td><td>Google Inc.</td></tr><tr><td>Hotjar</td><td>Hotjar Ltd.</td></tr></tbody></table>
 ###### Category 2: functionality cookies
+Cookies allow our websites to save your settings and preferences (such as your preferred language or the region you are in) in order to provide you with a more personal and consistent experience each time you visit our websites.
+Cookies allow our SERVICE to save your settings and preferences (such as your preferred language or the region you are in) in order to provide you with a more personal and consistent experience each time you visit our SERVICE.
+For instance, our websites are able to remember the web pages you recently viewed, the number of times you visit the forums listed on our websites or allow you to review the devices you recently compared on our websites. Cookies can also be used to remember changes you have made to text size, fonts and other parts of our websites that you can customize. Cookies may also be used to provide service you have asked for, such as watching a video on our websites. The collected information such as your browsing activities on our websites is anonymized and cannot be tracked by non-ASUS websites.
+For instance, our SERVICE are able to remember the SERVICE you recently viewed, the number of times you visit the forums listed in our SERVICE or allow you to review the devices you recently compared in our SERVICE. Cookies can also be used to remember changes you have made to text size, fonts and other parts of our SERVICE that you can customize. Cookies may also be used to provide service you have asked for, such as watching a video in our SERVICE. The collected information such as your browsing activities in our SERVICE is anonymized and cannot be tracked by non-ASUS SERVICE.
 <table><tbody><tr><td>Cookies Name</td><td>Host</td></tr><tr><td>Popup</td><td>ASUS</td></tr><tr><td>ProductGroup_RelationId</td><td>ASUS</td></tr><tr><td>comparecookiename</td><td>ASUS</td></tr><tr><td>isBusiness</td><td>ASUS</td></tr><tr><td>recently</td><td>ASUS</td></tr><tr><td>Lang</td><td>ASUS</td></tr><tr><td>Google Tag Manager</td><td>Google Inc.</td></tr></tbody></table>
 ###### Category 3: targeting cookies or advertising cookies
 Cookies are used to deliver advertising that is more relevant to you and your interests by storing how you use our SERVICE. Cookies are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns. ASUS places cookies by using advertising campaign services, such as Hubrus DSP, Google AdWords, and Google DoubleClick. The information cookies collect is only used between ASUS and advertising campaign service providers.
 <table><tbody><tr><td>Cookie Name</td><td>Host</td></tr><tr><td>Google AdWords: Conversion, and Remarketing Cookies</td><td>Google Inc.</td></tr><tr><td>Google DoubleClick</td><td>Google Inc.</td></tr><tr><td>Facebook: Conversion, and Remarketing Cookies</td><td>Facebook, Inc.</td></tr><tr><td>Adform</td><td>Adform</td></tr><tr><td>Hubrus DSP</td><td>HUBRUS</td></tr></tbody></table>
 - Web Beacons
+    A web beacon is an often-transparent graphic 1x1 (pixel) GIF or PNG image that is implemented on websites or in an email to measure the effectiveness of campaigns. ASUS or our service providers may use web beacons to know if you visit certain pages or click links on our websites. We may implement web beacons in our marketing communications such as eDMs or ASUS newsletters to know which communication contents you have clicked or read. We will use the information from web beacons to improve our websites and SERVICE.
+    A web beacon is an often-transparent graphic 1x1 (pixel) GIF or PNG image that is implemented on websites or in an email to measure the effectiveness of campaigns. ASUS or our service providers may use web beacons to know if you visit certain pages or click links in our SERVICE. We may implement web beacons in our marketing communications such as eDMs or ASUS newsletters to know which communication contents you have clicked or read. We will use the information from web beacons to improve our websites and SERVICE.
+#### Third-party links on our websites
+#### Third-party links in our SERVICE
 Our SERVICE may contain links to third-party websites. Please be aware that ASUS is not responsible for the security, the privacy practices and the materials of those third-party websites. We encourage you to be aware of when you leave our SERVICE, and to read the privacy statements of those third-party websites carefully. This Privacy Policy applies to ASUS SERVICE only.
 #### Security
 We take precautions to protect your information against unauthorized access, alteration, disclosure or destruction. We conduct internal reviews of our information collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your information.
 If you become aware of a technical vulnerability affecting ASUS SERVICE, please do not hesitate to contact us through **privacy@asus.com**
 #### Manage Your Information
 We want to help you keep your information accurate. You may view and change your information by logging in your ASUS Member account and editing your account information.
+For further inquiries about information ASUS collect about you, kindly contact us through **privacy@asus.com**
+If you, or your parents (or guardian) have further inquiries about information ASUS collect about you, such as access, correction, block or deletion your information, kindly contact us through **privacy@asus.com**
 Whenever you use our SERVICE, we strive to maintain the accuracy of your data and protect your information against any accidental or malicious destruction. We will accommodate your requests regarding your data; however, we may not be able to fulfill all your requests in the following circumstances:
 - As required or permitted under application laws;
 - For legitimate business purposes;
 - Unreasonably repetitive requests that require
 - Potentially risks on the privacy of others;
 #### Minor's Privacy
 We do not knowingly collect information from a minor under the age of thirteen (13), or equivalent minimum age in the relevant jurisdiction, without parental consent. We encourage parents (or guardian) to take an active role in a minor's online activities and interests while using our SERVICE.
+If you are a minor, please seek parental consent before your use of our SERVICE. You may submit your information with parental consent to us only. Your parents (or guardian) can revoke any consent previously given at all times.
+If you are a minor, please seek parental consent before your use of our SERVICE. You may submit your information with parental consent to us only. Your parents (or guardian) can revoke any consent previously given, request for access, correction, block or deletion of the information at all times.
 #### Sensitive Personal Information
 ASUS will never ask you to provide sensitive information such as information about your medical or health records, political or religious beliefs, criminal offences (alleged, or committed), criminal conviction background, sexual orientation, sexual history, behavior or genetic information. Please refrain from providing us with such information.
 #### Changes to ASUS Privacy Policy
 Legal Compliance Department
 Legal Affairs Center
 , Li-Te Rd.,
 Taipei 112,
 Taiwan
 **privacy@asus.com**
+Updated March 23, 2016 by ASUS Legal Affairs Center
+Updated June 30, 2017 by ASUS Legal Affairs Center