Conditions of Use

DATED 2025-08-25 · VERSION 20250901_rev01 · COMPARED WITH 20240802_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20240802_rev01 to 20250901_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+To view the below information in your preferred regional language, click the link: [English](https://www.amazon.in/gp/help/customer/display.html), [हिन्दी (Hindi)](https://www.amazon.in/gp/help/customer/display.html), [தமிழ் (Tamil)](https://www.amazon.in/gp/help/customer/display.html), [తెలుగు (Telugu)](https://www.amazon.in/gp/help/customer/display.html), [ಕನ್ನಡ (Kannada)](https://www.amazon.in/gp/help/customer/display.html), [മലയാളം (Malayalam)](https://www.amazon.in/gp/help/customer/display.html), [मराठी (Marathi)](https://www.amazon.in/gp/help/customer/display.html), [বাংলা (Bengali)](https://www.amazon.in/gp/help/customer/display.html)
+**Disclaimer:** In the event of any discrepancy or conflict, the English version will prevail over the translation.
+Disclaimer: In the event of any discrepancy or conflict, the English version will prevail over the translation.
+**Last updated: Aug 25, 2025.**
 The website www.amazon.in ("Amazon.in") is operated by Amazon Seller Services Private Limited ("Amazon" or "us" or "we" or "our"), having its registered office located 8th Floor, Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore - 560055, Karnataka, India. Please read the Conditions of Use document carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by Amazon's Conditions of Use. Amazon Europe Core SARL, Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all four at 38 avenue John F. Kennedy, L-1855, Luxembourg and Amazon Digital UK Limited of 1 Principal Place, Worship Street, London, EC2A 2FA, UK (together "Amazon Europe") are data controllers of personal information collected and processed through Amazon Services. Details can be found here. As described in our Privacy Notice, we share information with Amazon.com, Inc. and the subsidiaries that Amazon.com, Inc. controls that are either subject to our Privacy Notice or follow practices at least as protective as those described in our Privacy Notice. We also share information with third-party service providers. For example, we use third-party service providers to fulfill orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Notice. For any queries or issues relating to Amazon.in, you can contact us by clicking [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
 [Conditions of Use]()
 [Conditions of Sale]()
 - Notice and Procedure for Notifying Amazon.in of Objectionable Content
 ## Conditions Relating to Your Use of Amazon.in
 . **Your Account**
+    If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the[Your Account](https://www.amazon.in/gp/css/homepage.html/ref=nav_youraccount_ya) Your Account (https://www.amazon.in/gp/css/homepage.html/youraccount) area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on[Amazon.in/business](https://www.amazon.in/business) Amazon.in/business. Amazon.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
+    If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the [Your Account](https://www.amazon.in/gp/css/homepage.html/ref=nav_youraccount_ya) Your Account (https://www.amazon.in/gp/css/homepage.html/youraccount) area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on [Amazon.in/business](https://www.amazon.in/business) Amazon.in/business. Amazon.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
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 . **Privacy**
+    Please review our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html) Privacy Notice (https://www.amazon.in/privacynotice), which also governs your visit to Amazon.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Amazon.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
+    Please review our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html), which also governs your visit to Amazon.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Amazon.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
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 . **E-Platform for Communication**
     You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Amazon is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Amazon.in.
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 . **Licence for website access**
     Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Amazon Seller Services Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
+    This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
+    This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable. You will not, and will not allow any third party to, use AI-generated content from this website and/or the Amazon Services to, directly or indirectly, develop or improve large language or multimodal models, machine learning models or related technology.
     You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon.in and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon Seller Services Private Limited's or its affiliates' names or trademarks without the express written consent of Amazon Seller Services Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Amazon Seller Services Private Limited and / or its affiliates, as applicable.
     You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Amazon.in as long as the link does not portray Amazon Seller Services Private Limited, Amazon.in, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Amazon.in logo or other proprietary graphic or trademark as part of the link without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
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     If you do post content or submit material, and unless we indicate otherwise, you
 . grant Amazon Seller Services Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
 . Amazon Seller Services Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
+    You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of suchcontent and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Services Private Limited, including the execution of deeds and documents, at its request.
+    You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Services Private Limited, including the execution of deeds and documents, at its request.
     You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Amazon.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Amazon.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Amazon Seller Services Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
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 . **Claims against Objectionable Content**
      Amazon Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our [Notice and Procedure for Making Claims of Right Infringements]().
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 . **Trademarks**
+     AMAZON.IN, AMAZON, THE AMAZON LOGO, AND YOU'RE DONE, 1-CLICK, EARTH'S BIGGEST SELECTION, PURCHASE CIRCLES, LISTMANIA, NEW FOR YOU, AMAZON.COM, AMAZON.DE, AMAZON.FR, AMAZON.IT, AMAZON.CO.JP, AMAZON.CA, AMAZON HONOR SYSTEM, PAYPAGE and other marks indicated on our website are trademarks or registered trademarks of Amazon.com, Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Amazon.in's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.
+     AMAZON.IN, AMAZON, THE AMAZON LOGO, AND YOU'RE DONE, 1-CLICK, EARTH'S BIGGEST SELECTION, PURCHASE CIRCLES, LISTMANIA, NEW FOR YOU, AMAZON.COM, AMAZON.DE, AMAZON.FR, AMAZON.IT, AMAZON.CO.JP, AMAZON.CA, AMAZON HONOR SYSTEM, PAYPAGE and other marks indicated on our website are trademarks or registered trademarks of Amazon.com, Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Amazon.in's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.
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 . **Patents**
      One or more patents apply to the website and to the features and services accessible via the website, including without limitation: US Patent Nos. 5,715,399; 5,960,411; 6,006,225; 6,029,141; 6,064,980; 6,144,958; 6,169,986; 6,185,558; 6,266,649; 6,317,722; 6,360,254; 6,366,910; 6,401,084 and all corresponding foreign counterparts.
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 . **Our Details**
      This website is operated by Amazon Seller Services Private Limited.
+     For the Amazon.in website, you could contact us by visiting:[www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us) www.amazon.in/gp/help/contact-us
+     For the Amazon.in website, you could contact us by visiting:[www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
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 . **Customer Complaint Details**
      The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.
 New Delhi 110019
 (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).
 **Prime Video:**
+For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.primevideo.com/help/ref=atv_hp_cnt) https://www.primevideo.com/help/ref=atv\_hp\_cnt?\_encoding=UTF8&nodeId=202064890). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html) Privacy Notice (https://www.amazon.in/privacynotice).
+For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.primevideo.com/help/ref=atv_hp_cnt). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html).
 Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
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 **Notice Form**
     When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
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 . **No Reverse Engineering**
+    You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.
+    You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, or apply any other process or procedure to derive the source code or other underlying components (such as a model, model parameters, or model weights) from the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.
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+. **Agents**
+    The terms in this section ("Agent Terms") apply if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Amazon Services. For the purposes of these Agent Terms, "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity.
+. **Transparency and Consent.** No Agent may access, use, or interact with Amazon Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 3 of these Agent Terms. In addition, no Agent may access, use, or interact with Amazon Services if we have requested that the Agent refrain from accessing, using, or interacting with any Amazon Service.
+. **Limitation on Access.** At our sole discretion, we may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Amazon Services.
+. **Technical Requirements**. Agents must:
+        - In all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string:
+            "Agent/\[agent name\]" (e.g., Agent/ AmazonAgent)
+        - Not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking the speed or pattern of human keystrokes, page navigation, or other interactions, or (b) completing or circumventing CAPTCHAs or other measures intended to distinguish computers from humans.
+        - Respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer.
+        - Not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with an Amazon Service.
 **Updates**
 In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
 ## Conditions of Sale (between Sellers and the Customer)
     Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:
     - it is determined that the product was not damaged while in your possession;
     - the product is not different from what was shipped to you;
     - the product is returned in original condition (with brand's/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)
+    You can review return policy for products listed on Amazon.in by clicking[here](https://www.amazon.in/gp/help/customer/display.html) (https://www.amazon.in/gp/help/customer/display.html?nodeId=202111910). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available[here](https://www.amazon.in/gp/help/customer/display.html) here (https://www.amazon.in/gp/help/customer/display.html?nodeId=202111770).
+    You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html).
     Please review our Returns Policy, which applies to products sold by us.
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 . **Pricing and availability**
     We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
+    For more details, please review our [Pricing policy](https://www.amazon.in/gp/help/customer/display.html) Pricing policy (https://www.amazon.in/gp/help/customer/display.html?nodeId=202001520) and our [Availability Guide](https://www.amazon.in/gp/help/customer/display.html) Availability Guide ( [https://www.amazon.in/gp/help/customer/display.html?nodeId=GM6AEUPCYCFUTYX7](https://www.amazon.in/gp/help/customer/display.html)), both of which apply to products ordered from us.
+    For more details, please review our [Pricing policy](https://www.amazon.in/gp/help/customer/display.html) Pricing policy (https://www.amazon.in/gp/help/customer/display.html?nodeId=202001520) and our [Availability Guide](https://www.amazon.in/gp/help/customer/display.html), both of which apply to products ordered from us.
     All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.
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 . **Taxes**