Conditions of Use

ARCHIVED 2023-08-02, DATE APPROXIMATE · VERSION 20230802_rev01 · COMPARED WITH 20220811_rev01

Full text changes — 20220811_rev01 to 20230802_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

1guarantees or warranties applicable to such goods or services. .Further, all contractual information required to be disclosed by law is incorporated as part of the Amazon Services Business Solutions Agreement (BSA) executed by each seller on Amazon.in, prior to listing its products. A copy of the BSA is available [here](https://sellercentral.amazon.in/gp/help/external/G1791).
1**Disclaimer:** In the event of any discrepancy or conflict, the English version will prevail over the translation.
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3Because Amazon.in lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Amazon.in operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing, blasphemous, defamatory, libelous, obscene, pornographic, paedophilic, invasive of another's privacy or menacing; ethnically objectionable, disparaging; or in breach of a third party's confidential, proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or in insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or is patently false and untrue (" Objectionable Content "), please notify us immediately by following our [Notice and Procedure for Making Claims of Right Infringements](). Once this procedure has been followed, Amazon.in will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
3 The website www.amazon.in ("Amazon.in") is operated by Amazon Seller Services Private Limited ("Amazon" or "us" or "we" or "our"), having its registered office located 8th Floor, Brigade Gateway 26/1 Dr. Rajkumar Road Bangalore - 560055, Karnataka, India. Please read the Conditions of Use document carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by Amazon's Conditions of Use. Amazon Europe Core SARL, Amazon EU SARL, Amazon Services Europe SARL and Amazon Media EU SARL, all four at 38 avenue John F. Kennedy, L-1855, Luxembourg and Amazon Digital UK Limited of 1 Principal Place, Worship Street, London, EC2A 2FA, UK (together "Amazon Europe") are data controllers of personal information collected and processed through Amazon Services. Details can be found here. As described in our Privacy Notice, we share information with Amazon.com, Inc. and the subsidiaries that Amazon.com, Inc. controls that are either subject to our Privacy Notice or follow practices at least as protective as those described in our Privacy Notice. We also share information with third-party service providers. For example, we use third-party service providers to fulfill orders for products or services, and to deliver packages. For any further details on our security practices please read our Privacy Notice. For any queries or issues relating to Amazon.in, you can contact us by clicking [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
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7**9\. Copyright, authors' rights and database rights**
7 [Conditions of Sale]()
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9All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Amazon Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Amazon Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
9 Please read these conditions carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
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11You may not systematically extract/ or re-utilise parts of the contents of the website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent.
11 In addition, when you use any current or future Amazon.in service (eg. Wish List or Marketplace) ("Amazon Service"), you will also be subject to the terms, guidelines and conditions applicable to that Amazon Service. ("Terms"). If these Conditions of Use are inconsistent with such Terms, the Terms will control.
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13 These "Conditions of Use" constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.
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15- Conditions Relating to Your Use of Amazon.in
16- Notice and Procedure for Making Claims of Infringement
17- Notice and Procedure for Notifying Amazon.in of Objectionable Content
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19## Conditions Relating to Your Use of Amazon.in
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21**1\. Your Account**
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23If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the [Your Account](https://www.amazon.in/gp/css/homepage.html/ref=nav_youraccount_ya) area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use and not for business purposes. Should you wish to order products for business purposes, please create a business account on [Amazon.in/business](https://www.amazon.in/business). Amazon.in reserves the right to refuse access to the website, terminate accounts, remove or edit content at any time without notice to you.
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15**10\. Intellectual Property Claims**
27**2\. Privacy**
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17Amazon Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our [Notice and Procedure for Making Claims of Right Infringements]().
29 Please review our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html), which also governs your visit to Amazon.in, to understand our practices. The personal information / data provided to us by you during the course of usage of Amazon.in will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.
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21**11\. Trademarks**
33**3\. E-Platform for Communication**
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23AMAZON.IN, AMAZON, THE AMAZON LOGO, AND YOU'RE DONE, 1-CLICK, EARTH'S BIGGEST SELECTION, PURCHASE CIRCLES, LISTMANIA, NEW FOR YOU, AMAZON.COM, AMAZON.DE, AMAZON.FR, AMAZON.IT, AMAZON.CO.JP, AMAZON.CA, AMAZON HONOR SYSTEM, PAYPAGE and other marks indicated on our website are trademarks or registered trademarks of Amazon.com, Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Amazon.in's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.
35You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location. You further agree and acknowledge that Amazon is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Amazon.in.
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27**12\. Patents**
39**4\. Access to Amazon.in**
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29One or more patents apply to the website and to the features and services accessible via the website, including without limitation: US Patent Nos. 5,715,399; 5,960,411; 6,006,225; 6,029,141; 6,064,980; 6,144,958; 6,169,986; 6,185,558; 6,266,649; 6,317,722; 6,360,254; 6,366,910; 6,401,084 and all corresponding foreign counterparts.
41 We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.
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33**13\. Disclaimer**
45**5\. Licence for website access**
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35You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
47Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Amazon Seller Services Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.
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37We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Amazon nor shall Amazon have any obligations or liabilities in respect of any transactions on the website.
49 This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
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51You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Amazon.in and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilising Amazon Seller Services Private Limited's or its affiliates' names or trademarks without the express written consent of Amazon Seller Services Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Amazon Seller Services Private Limited and / or its affiliates, as applicable.
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53 You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Amazon.in as long as the link does not portray Amazon Seller Services Private Limited, Amazon.in, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Amazon.in logo or other proprietary graphic or trademark as part of the link without express written consent of Amazon Seller Services Private Limited and / or its affiliates, as may be applicable.
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41**14\. Indemnity and Release**
57**6\. Your Conduct**
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43You shall indemnify and hold harmless Amazon Seller Services Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
59You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Amazon.in, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:
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45You hereby expressly release Amazon Seller Services Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
61- for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
62- to send, use or reuse any material that does not belong to you; or is illegal, is offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic, or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties or relates to or promotes money laundering or gambling or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam;.
63- to deceive or mislead the addressee about the origin of messages.
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49**15\. Children**
67**7\. Reviews, comments, communications and other content**
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51Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Amazon.in only with the involvement of a parent or guardian.
69Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content does / is not illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, invasive of another's privacy, including bodily privacy, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceive or mislead the addressee about the origin of messages. In the event a user fails to comply with the above. Amazon.in reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Amazon.in violates these Conditions of use and, or terminate your permission to access or use this website.
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71 If you do post content or submit material, and unless we indicate otherwise, you
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55**16\. Other Businesses**
731. grant Amazon Seller Services Private Limited and its affiliates a non-exclusive, royalty-free, irrevocable, perpetual and fully sublicensable rights to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media; and
742. Amazon Seller Services Private Limited and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose.
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57Parties other than Amazon Seller Services Private Limited and its affiliates may operate stores, provide services, or sell product lines on Amazon.in. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Amazon Seller Services Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.
76You agree that the rights you grant above are irrevocable during the entire period of protection of your intellectual property rights associated with such content and material. You agree to waive your right to be identified as the author of such content and your right to object to derogatory treatment of such content. You agree to perform all further acts necessary to perfect any of the above rights granted by you to Amazon Seller Services Private Limited, including the execution of deeds and documents, at its request.
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78 You represent and warrant that you own or otherwise control all of the rights to the content that you post or that you otherwise provide on or through the website; that, as at the date that the content or material is submitted to Amazon.in: (i) the content and material is accurate; (ii) use of the content and material you supply does not breach any applicable Amazon.in policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory); (iii) the content is lawful. You agree to indemnify Amazon Seller Services Private Limited and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.
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61**17\. Communications**
82 **8\. Claims against Objectionable Content**
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63When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.
84 You can refer to the product detail page on Amazon.in for checking any product details provided by the seller regarding the following:
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86- the total price in single figure of any good or service, along with the breakup price for the good or service, showing all the compulsory and voluntary charges such as delivery charges, postage and handling charges, conveyance charges and the applicable tax, as applicable. These details are available on the invoice issued to you. To understand how to generate an invoice you can refer here.
87- mandatory notices and information provided by applicable laws, and the expiry date of the good being offered for sale, where applicable; .
88- goods and services offered for sale by the seller including country of origin which are necessary for enabling the consumer to make an informed decision at the pre-purchase stage.
89- importer and the guarantees related to the authenticity or genuineness of the imported products; and.
90- guarantees or warranties applicable to such goods or services. .Further, all contractual information required to be disclosed by law is incorporated as part of the Amazon Services Business Solutions Agreement (BSA) executed by each seller on Amazon.in, prior to listing its products. A copy of the BSA is available [here](https://sellercentral.amazon.in/gp/help/external/G1791).
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67**18\. Losses**
92 Because Amazon.in lists millions of products for sale offered by sellers on the website and hosts many thousands of comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Amazon.in operates on a "notice and takedown" basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, insulting or harassing on the basis of gender, blasphemous, defamatory, libelous, obscene, pornographic, paedophillic or menacing; racially or ethnically objectionable, or disparaging; in breach of copyright, trademark, patent, confidentiality, privacy or any other proprietary information or right; or otherwise injurious to third parties or relates to or promotes money laundering or gambling, or promotes enmity between different groups on the grounds of religion or caste with the intent to incite violence; or is harmful to minors in any way, or impersonates another person; or threatens the unity, integrity, defence, security or sovereignty of India or friendly relations with foreign States or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource, political campaigning, commercial solicitation, chain letters, mass mailings or any spam; or deceives or misleads the addressee about the origin of messages (" Objectionable Content "), please notify us immediately by following our [Notice and Procedure for Making Claims of Right Infringements](). Once this procedure has been followed, Amazon.in will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.
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69We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
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96 **9\. Copyright, authors' rights and database rights**
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73**19\. Alteration of Service or Amendments to the Conditions**
98 All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Amazon Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors' rights and database right laws. The compilation of all content on this website is the exclusive property of Amazon Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Amazon Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author' rights laws.
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75We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
100 You may not systematically extract/ or re-utilise parts of the contents of the website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Amazon Seller Services Private Limited and / or its affiliate's (as may be applicable) express written consent.
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79**20\. Events beyond our reasonable control**
104 **10\. Intellectual Property Claims**
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81We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
106 Amazon Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please follow our [Notice and Procedure for Making Claims of Right Infringements]().
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85**21\. Waiver**
110 **11\. Trademarks**
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87If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
112 AMAZON.IN, AMAZON, THE AMAZON LOGO, AND YOU'RE DONE, 1-CLICK, EARTH'S BIGGEST SELECTION, PURCHASE CIRCLES, LISTMANIA, NEW FOR YOU, AMAZON.COM, AMAZON.DE, AMAZON.FR, AMAZON.IT, AMAZON.CO.JP, AMAZON.CA, AMAZON HONOR SYSTEM, PAYPAGE and other marks indicated on our website are trademarks or registered trademarks of Amazon.com, Inc. or its subsidiaries (collectively "Amazon"), in the European Union and/or other jurisdictions. Amazon.in's graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Amazon. Amazon's trademarks and trade dress may not be used in connection with any product or service that is not Amazon's, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Amazon. All other trademarks not owned by Amazon that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Amazon.
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91**22\. Governing law and Jurisdiction**
116 **12\. Patents**
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93These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
118 One or more patents apply to the website and to the features and services accessible via the website, including without limitation: US Patent Nos. 5,715,399; 5,960,411; 6,006,225; 6,029,141; 6,064,980; 6,144,958; 6,169,986; 6,185,558; 6,266,649; 6,317,722; 6,360,254; 6,366,910; 6,401,084 and all corresponding foreign counterparts.
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97**23\. Our Details**
122 **13. Disclaimer**
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99This website is operated by Amazon Seller Services Private Limited.
124 You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.
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101For the Amazon.in website, you could contact us by visiting: [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
126 We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Amazon nor shall Amazon have any obligations or liabilities in respect of any transactions on the website.
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105**24\. Customer Complaint Details**
130 **14\. Indemnity and Release**
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107The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.
132 You shall indemnify and hold harmless Amazon Seller Services Private Limited, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Conditions of Use or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.
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134 You hereby expressly release Amazon Seller Services Private Limited and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the vendors and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.
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111**25\. Amazon Software Terms**
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113In addition to these Conditions of Use, the terms found [here]() apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software").
138 **15\. Children**
114139
115[Back to Top]()
140 Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may use Amazon.in only with the involvement of a parent or guardian.
116141
117**26\. Sanctions and Export Policy**
142 [Back to Top]()
118143
119You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology and services.
144 **16\. Other Businesses**
120145
121[Back to Top]()
146 Parties other than Amazon Seller Services Private Limited and its affiliates may operate stores, provide services, or sell product lines on Amazon.in. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. Amazon Seller Services Private Limited does not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and other conditions of use.
122147
123## Notice and Procedure for Making Claims of Right Infringements
148 [Back to Top]()
124149
125If you believe that your rights are being infringed, you may fill out and submit the [Notice Form](https://www.amazon.in/gp/help/reports/infringement). We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.
150 **17\. Communications**
126151
127Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.
152 When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.
128153
129Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Amazon.in and are posted solely at the direction of Third Party Sellers who may be contacted via their "Seller Information" page, accessible from any of their listings.
154 [Back to Top]()
130155
131ASIN and ISBN-10, Defined: "ASIN" stands for Amazon Standard Item (or Identification) Number and is a ten (10) character identifier. It can be found below any listing under "Product Details". "ISBN-10" stands for International Standard Book Number and is a ten (10) digit identifier that can be found on some book listings under "Product Details".
156 **18\. Losses**
132157
133Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
158 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.
134159
135[Back to Top]()
160 [Back to Top]()
136161
137**Notice Form:**
162 **19\. Alteration of Service or Amendments to the Conditions**
138163
139If you believe that your rights are being violated by an item or information on the Amazon.in site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer:
164 We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
140165
141**Name**: Pankaj Singh
166 [Back to Top]()
142167
143**e-mail PDF**: grievance-officer@amazon.in
168 **20\. Events beyond our reasonable control**
144169
145**Subject Line:** Claim of Infringement
170 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
146171
147or
172 [Back to Top]()
148173
149**Fax**: 040 - 39922887
174 **21. Waiver**
150175
151or
176 If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
152177
153Amazon Seller Services Pvt. Ltd.
178 [Back to Top]()
154179
155Ground Floor
180 **22\. Governing law and Jurisdiction**
156181
157Eros Plaza, Eros Corporate Tower
182 These conditions are governed by and construed in accordance with the laws of India. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
158183
159Nehru Place
184 [Back to Top]()
160185
161New Delhi 110019
186 **23\. Our Details**
162187
163(We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).
188 This website is operated by Amazon Seller Services Private Limited.
164189
165**Prime Video:**
190 For the Amazon.in website, you could contact us by visiting: [www.amazon.in/gp/help/contact-us](https://www.amazon.in/gp/help/contact-us)
166191
167For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.amazon.in/gp/help/customer/display.html). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html).
192 [Back to Top]()
168193
169Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
194 **24. Customer Complaint Details**
170195
171[Back to Top]()
196 The details pertaining to each customer complaint lodged (including the status of the complaint and tracking details) are provided in the return e-mails which are sent back to the customers.
172197
173**Notice Form**
198 [Back to Top]()
174199
175Re: www.Amazon.in
200 **25\. Amazon Software Terms**
176201
177I, **\[INSERT FULL NAME AND TITLE** \] of **\[COMPANY NAME, IF APPLICABLE\]** , state as follows:
202 In addition to these Conditions of Use, the terms found [here]() apply to any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with Amazon Services (the "Amazon Software").
178203
1791. Contact information
204 [Back to Top]()
180205
181 :(a) Your and/ or your company's name, address, telephone number and contact email address; (b)The contact email address and/or name which we will provide to Third Party Sellers (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).
206 **26\. Sanctions and Export Policy**
182207
1832. Listing's ASIN (or ISBN-13 if applicable) and Allegation of Infringed Right:
208 You may not use any Amazon Service if you are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where you are using Amazon Services. You must comply with all U.S. or other export and re-export restrictions that may apply to goods, software (including Amazon Software), technology and services.
184209
185 (a) The listing's ASIN/ISBN-13 number or detailed description of where the information that you claim is infringing your rights is located on the site; if regarding a Third Party Seller listing please also provide the name used to identify the Seller on the site (look for "dispatched and sold by \_\_\_\_\_" or "by \_\_\_\_\_\_" in the listing). (b) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) by the information of/for this ASIN/ISBN-13. \[REPEAT (2)(a-b) as necessary for multiple items, see example Notice Form here.\]
210 [Back to Top]()
186211
1873. Include the following statement: "I have a good faith belief that the portion of the listing(s) described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law."
1884. Include the following statement: "I represent that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above."
1895. Sign the Notice Form.
212 ## Notice and Procedure for Making Claims of Right Infringements
190213
191**Notice and Procedure for Notifying Amazon.in of Objectionable Content**
214 If you believe that your rights are being infringed, you may fill out and submit the [Notice Form](https://www.amazon.in/gp/help/reports/infringement). We respond expeditiously to rights owners and their agents who complete and submit the Notice Form to communicate concerns about any alleged infringement.
192215
193If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Amazon.in of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:
216 Upon receipt of a Notice Form we may take certain actions, including removing information or an item, all of which are taken without any admission as to liability and without prejudice to any rights, remedies or defenses, all of which are expressly reserved. Furthermore, in submitting a Notice Form, you grant to Amazon the right to use, reproduce, modify, adapt, publish, translate, create derivative works from, and display its content throughout the world in any media. This includes forwarding the Notice Form to the parties involved in the provision of the allegedly infringing content. You agree to indemnify Amazon for all claims brought by a third party against Amazon arising out of or in connection with the submission of a Notice Form.
194217
195**Name**: Pankaj Singh
218 Note on Third Party Seller Listings: Please keep in mind that Third Party Seller listings are merely hosted on Amazon.in and are posted solely at the direction of Third Party Sellers who may be contacted via their "Seller Information" page, accessible from any of their listings.
196219
197**e-mail PDF**: grievance-officer@amazon.in
220 ASIN and ISBN-10, Defined: "ASIN" stands for Amazon Standard Item (or Identification) Number and is a ten (10) character identifier. It can be found below any listing under "Product Details". "ISBN-10" stands for International Standard Book Number and is a ten (10) digit identifier that can be found on some book listings under "Product Details".
198221
199**Subject Line:** Claim of Objectionable Content
222 Important Warning: giving false, misleading or inaccurate information in the Notice Form to Amazon may result in civil and/or criminal liability. You should contact a legal advisor should you have any questions.
200223
201or
224 [Back to Top]()
202225
203**Fax**: 040 - 39922887
226 **Notice Form:**
204227
205or
228 If you believe that your rights are being violated by an item or information on the Amazon.in site, you may fill out and submit the Notice Form (below). This signed form can be sent via E-mail PDF or Fax to the Grievance Officer:
206229
207Amazon Seller Services Private Limited
230 **Name**: Pankaj Singh
208231
209Ground Floor,
232 **e-mail PDF**: grievance-officer@amazon.in
210233
211Eros Plaza, Eros Corporate Tower,
234 **Subject Line:** Claim of Infringement
212235
213Nehru Place,
236 or
214237
215New Delhi 110019
238 **Fax**: 040 - 39922887
216239
217Please note that this procedure is exclusively for notifying Amazon.in of Objectionable Content on or advertised for sale on the Amazon.in website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
240 or
218241
219**Important Warning:** Giving false, misleading or inaccurate information in the Notice to Amazon.in may result in civil and/ or criminal liability.
242 Amazon Seller Services Pvt. Ltd.
220243
221[Back to Top]()
244 Ground Floor
222245
223**Notice to Amazon.in of Objectionable Content**
246 Eros Plaza, Eros Corporate Tower
224247
225In the matter of Amazon.in
248 Nehru Place
226249
227I, **\[Please set out your full name\]** of **\[please give your postal address\]**, **\[please set your occupation\]**, says as follows:
250 New Delhi 110019
228251
2291. I refer to the website www.Amazon.in ("the website"). I make this statement in support of my giving Amazon.in notice that, via the website, it is causing or contributing to the publication of Objectionable Content.
2302. The Objectionable Content (delete whichever paragraph is not applicable): (a) appear in a book being sold by Amazon.in via the website entitled **\[please state the book name and its author\]**. The Objectionable Content appear on page \[**please state the page number(s) where you consider the words constitute Objectionable Content\]**. OR (b) appear on the website at **\[please cut and paste the address of the relevant Web page from the website where the Objectionable Content appears\]**.
2313. The words/ content that I consider to be Objectionable Content are **\[please repeat the exact words you are complaining about\]**.
2324. This content is Objectionable Content because **\[please state why you consider the content is Objectionable Content\]**.
2335. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Objectionable Content which I have complained about.
252 (We will accept a signed PDF via e-mail with the subject line "Claim of Infringement" or Fax, unless by prior agreement we have agreed with you for an alternative receipt mechanism).
234253
235Statement of Truth
254 **Prime Video:**
236255
237I declare the facts stated above to be true.
256 For complaints pertaining to Amazon Prime Video, please refer to the mechanism found [here](https://www.amazon.in/gp/help/customer/display.html). By submitting complaints pertaining to the foregoing, you consent to our sharing of such information pursuant to our [Privacy Notice](https://www.amazon.in/gp/help/customer/display.html).
238257
239Signed:
258 Please fill out the Notice form using the corresponding numbered paragraphs to frame your communication.
240259
241Dated:
260 [Back to Top]()
242261
243Please read the conditions of use carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
262 **Notice Form**
244263
245[Back to Top]()
264 Re: www.Amazon.in
246265
247## Amazon Software Terms
266 I, **\[INSERT FULL NAME AND TITLE** \] of **\[COMPANY NAME, IF APPLICABLE\]** , state as follows:
248267
249**1\. Use of the Amazon Software**
268 1. Contact information
250269
251You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Amazon Software Terms and any Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Amazon Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain Amazon Software that are specifically identified in related documentation may apply to that Amazon Software (or software incorporated with the Amazon Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Amazon Service is the property of Amazon and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.
270 :(a) Your and/ or your company's name, address, telephone number and contact email address; (b)The contact email address and/or name which we will provide to Third Party Sellers (if relevant) so they may contact you to resolve any issues regarding your notification to us. If you do not provide a separate contact email, you authorize us to use the contact information you provide in (1)(a).
271 2. Listing's ASIN (or ISBN-13 if applicable) and Allegation of Infringed Right:
252272
253[Back to Top]()
273 (a) The listing's ASIN/ISBN-13 number or detailed description of where the information that you claim is infringing your rights is located on the site; if regarding a Third Party Seller listing please also provide the name used to identify the Seller on the site (look for "dispatched and sold by \_\_\_\_\_" or "by \_\_\_\_\_\_" in the listing). (b) A description of your intellectual property right(s) that you claim has/have been infringed (e.g. copyright, trademark or patent) by the information of/for this ASIN/ISBN-13. \[REPEAT (2)(a-b) as necessary for multiple items, see example Notice Form here.\]
274 3. Include the following statement: "I have a good faith belief that the portion of the listing(s) described above violate(s) the intellectual property rights owned by the intellectual property owner or its agent, nor is such use otherwise permissible under law."
275 4. Include the following statement: "I represent that the information in this notification is true and correct and that I am the intellectual property owner or authorised to act on behalf of the intellectual property owner for the rights described above."
276 5. Sign the Notice Form.
254277
255**2\. Use of Third Party Services**
278 **Notice and Procedure for Notifying Amazon.in of Objectionable Content**
256279
257When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
280 If you believe that any content on, or advertised for sale on, the website contains any Objectionable Content as defined under Section 8 above, please notify us immediately by copying the Notice to Amazon.in of Objectionable Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a signed copy via E-mail PDF or Fax to the Grievance Officer:
258281
259**3\. No Reverse Engineering**
282 **Name**: Pankaj Singh
260283
261You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.
284 **e-mail PDF**: grievance-officer@amazon.in
262285
263**Updates**
286 **Subject Line:** Claim of Objectionable Content
264287
265In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
288 or
266289
267[Back to Top]()
290 **Fax**: 040 - 39922887
268291
269## Conditions of Sale (between Sellers and the Customer)
292 or
270293
271**Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the Amazon.in (the website). These conditions signify your agreement to be bound by these conditions.**
294 Amazon Seller Services Private Limited
272295
273In addition, when you use any current or future Amazon.in service (eg: Wishlist or Marketplace or Amazon MP3 Service), you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.
296 Ground Floor,
274297
275**1\. Conditions Relating to the Sale of Products to You**
298 Eros Plaza, Eros Corporate Tower,
276299
277This section deals with conditions relating to the sale of products on the website by us to you.
300 Nehru Place,
278301
279**2\. Our Contract**
302 New Delhi 110019
280303
281Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.
304 Please note that this procedure is exclusively for notifying Amazon.in of Objectionable Content on or advertised for sale on the Amazon.in website. Please provide your address, telephone number, and e-mail address when sending the notice to us.
282305
283Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
306 **Important Warning:** Giving false, misleading or inaccurate information in the Notice to Amazon.in may result in civil and/ or criminal liability.
284307
285You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.
308 [Back to Top]()
286309
287Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
310 **Notice to Amazon.in of Objectionable Content**
288311
289[Back to Top]()
312 In the matter of Amazon.in
290313
291**3\. Returns**
314 I, **\[Please set out your full name\]** of **\[please give your postal address\]**, **\[please set your occupation\]**, says as follows:
292315
293Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:
316 1. I refer to the website www.Amazon.in ("the website"). I make this statement in support of my giving Amazon.in notice that, via the website, it is causing or contributing to the publication of Objectionable Content.
317 2. The Objectionable Content (delete whichever paragraph is not applicable): (a) appear in a book being sold by Amazon.in via the website entitled **\[please state the book name and its author\]**. The Objectionable Content appear on page \[**please state the page number(s) where you consider the words constitute Objectionable Content\]**. OR (b) appear on the website at **\[please cut and paste the address of the relevant Web page from the website where the Objectionable Content appears\]**.
318 3. The words/ content that I consider to be Objectionable Content are **\[please repeat the exact words you are complaining about\]**.
319 4. This content is Objectionable Content because **\[please state why you consider the content is Objectionable Content\]**.
320 5. I understand that this statement may be used in any court proceedings that may arise out of or relating to the Objectionable Content which I have complained about.
294321
295You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html).
322 Statement of Truth
296323
297Please review our Returns Policy, which applies to products sold by us.
324 I declare the facts stated above to be true.
298325
299**4\. Pricing and availability**
326 Signed:
300327
328 Dated:
329
330 Please read the conditions of use carefully before using the Amazon.in website. By using the Amazon.in website, you signify your agreement to be bound by these conditions.
331
332 [Back to Top]()
333
334 ## Amazon Software Terms
335
336 **1\. Use of the Amazon Software**
337
338 You may use Amazon Software solely for purposes of enabling you to use and enjoy the Amazon Services as provided by Amazon, and as permitted by the Conditions of Use, these Amazon Software Terms and any Terms. You may not incorporate any portion of the Amazon Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Amazon Software or otherwise assign any rights to the Amazon Software in whole or in part. You may not use the Amazon Software for any illegal purpose. We may cease providing any Amazon Software and we may terminate your right to use any Amazon Software at any time. Your rights to use the Amazon Software will automatically terminate without notice from us if you fail to comply with any of these Amazon Software Terms, the Conditions of Use or any other Terms. Additional third party terms contained within or distributed with certain Amazon Software that are specifically identified in related documentation may apply to that Amazon Software (or software incorporated with the Amazon Software) and will govern the use of such software in the event of a conflict with these Conditions of Use. All software used in any Amazon Service is the property of Amazon and/or its affiliates or its software suppliers and protected by laws of India including but not limited to any other applicable copyright laws.
339
340 [Back to Top]()
341
342 **2\. Use of Third Party Services**
343
344 When you use the Amazon Software, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to the separate policies, terms of use, and fees of these third parties.
345
346 **3\. No Reverse Engineering**
347
348 You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with, the Amazon Software, whether in whole or in part, or create any derivative works from or of the Amazon Software.
349
350 **Updates**
351
352 In order to keep the Amazon Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.
353
354 [Back to Top]()
355
356 ## Conditions of Sale (between Sellers and the Customer)
357
358 **Please read these conditions carefully before placing an order for any products with the Sellers ("We" or "Our" or "Us", wherever applicable) on the Amazon.in (the website). These conditions signify your agreement to be bound by these conditions.**
359
360 In addition, when you use any current or future Amazon.in service (eg: Wishlist or Marketplace or Amazon MP3 Service), you will also be subject to the terms, guidelines and conditions applicable to that service ("Terms"). If these Conditions of Sale are inconsistent with such Terms, the Terms will control.
361
362 **1\. Conditions Relating to the Sale of Products to You**
363
364 This section deals with conditions relating to the sale of products on the website by us to you.
365
366 **2\. Our Contract**
367
368 Your order is an offer to us to buy the product(s) in your order. When you place an order to purchase a product from us, you will receive an e-mail confirming receipt of your order and containing the details of your order (the "Order Confirmation E-mail"). The Order Confirmation E-mail is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when the product is dispatched to you and an e-mail confirmation is sent to you that the product has been dispatched to you (the "Dispatch Confirmation E-mail"). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation E-mail for each package, and each Dispatch Confirmation E-mail and corresponding dispatch will conclude a separate contract of sale between you and us for the product(s) specified in that Dispatch Confirmation E-mail.
369
370 Your contract is with us (the Sellers) and you confirm that the product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose of the products ordered by you on the website.
371
372 You can cancel your order for a product at no cost any time before we send the Dispatch Confirmation E-mail relating to that product.
373
374 Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
375
376 [Back to Top]()
377
378 **3\. Returns**
379
380 Most items purchased from sellers listed on Amazon.in are returnable within the return window, except those that are explicitly identified as not returnable. The return is processed only if:
381
382- it is determined that the product was not damaged while in your possession;
383- the product is not different from what was shipped to you;
384- the product is returned in original condition (with brand's/manufacturer's box, MRP tag intact, user manual, warranty card and accessories)
385
386 You can review return policy for products listed on Amazon.in by clicking [here](https://www.amazon.in/gp/help/customer/display.html). For the products that are returned by the customer, the refund is issued to the original payment method (in case of pre-paid transactions) or to the bank account / as Amazon Pay balance (in case of Pay on Delivery orders), the details for making such refund and the timelines are detailed in the refund policy available [here](https://www.amazon.in/gp/help/customer/display.html).
387
388 Please review our Returns Policy, which applies to products sold by us.
389
390 **4\. Pricing and availability**
391
301392We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any products you order turn out to be unavailable.
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303All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.
394For more details, please review our [Pricing policy](https://amazon.in/gp/help/customer/display.html) and our [Availability Guide](https://amazon.in/gp/help/customer/display.html), both of which apply to products ordered from us.
304395
305**5\. Taxes**
396 All prices are inclusive of VAT/CST, service tax, Goods and Services Tax ("GST"), duties and cesses as applicable - unless stated otherwise.
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307You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
398 **5\. Taxes**
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309**6\. Health & Safety**
400 You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from us and you agree to bear any and all applicable taxes including but not limited to VAT/CST, service tax, GST, duties and cesses etc.
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311By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.
402[Back to Top]()
312403
313**7\. Children**
404 **6\. Health & Safety**
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315Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
406 By purchasing any product from our Home & Kitchen shop, you acknowledge that you have read and understood our Health & Safety Guidelines.
316407
408 **7\. Children**
409
410 Use of Amazon.in is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If you are a minor i.e. under the age of 18 years, you may purchase only with the involvement of a parent or guardian.
411
317412**8\. Communications**
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319When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
414 When you visit Amazon.in, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications including SMS, e-mails or phone calls from us with respect to your order.
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321416**9\. Losses**
322417
323We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.
418 We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of goods by us to you was formed.
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420[Back to Top]()
421
325422**10\. Alteration or Amendments to the Conditions**
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327We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
424 We reserve the right to make changes to our policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Sale in force at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
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329426**11\. Events beyond our reasonable control**
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331We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
428 We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
332429
333**12\. Waiver**
430 **12\. Waiver**
334431
335If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
432 If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
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434[Back to Top]()
435
337436**13\. Governing Law and Jurisdiction**
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339These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.
438 These conditions are governed by and construed in accordance with the laws of India, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded. You agree, as we do, to submit to the exclusive jurisdiction of the courts at Delhi.