Privacy Notice

DATED 2021-05-14 · VERSION 20210611_rev01 · COMPARED WITH 20210217_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20210217_rev01 to 20210611_rev01

COLOUR MARKS THE SEVERITY OF A FLAGGED CLAUSE · + AND − MARK ADDED AND REMOVED

+**Last Updated: May 18, 2020.** [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see prior version.
+**Last Updated: May 14, 2021.** [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see prior version.
 We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Amazon.com.ca, Inc. and its affiliates (collectively "Amazon") collect and process your personal information through Amazon websites, devices, products, services, online and physical stores, and applications that reference this Privacy Notice (together "Amazon Services"). By using Amazon Services you are consenting to the practices described in this Privacy Notice.
 - [What Personal Information About Customers Does Amazon Collect?]()
 - [For What Purposes Does Amazon Use Your Personal Information?]()
 - [What About Cookies and Other Identifiers?]()
 ## What Personal Information About Customers Does Amazon Collect?
 We collect your personal information in order to provide and continually improve our products and services.
 Here are the types of personal information we collect:
+- **Information You Give Us.** We receive and store any information you provide in relation to Amazon Services. [Click here](https://amazon.ca/gp/help/customer/display.html) to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Amazon Services.
+- **Automatic Information.** We automatically collect and store certain types of information about your use of Amazon Services, including information about your interaction with content and services available through Amazon Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Amazon Services and other content served by or on behalf of Amazon on other websites. [Click here](https://amazon.ca/gp/help/customer/display.html) to see examples of what we collect.
+- **Information from Other Sources.** We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. [Click here](https://amazon.ca/gp/help/customer/display.html) to see additional examples of the information we receive.
+- **Information You Give Us.** We receive and store any information you provide in relation to Amazon Services. [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see examples of what we collect. You can choose not to provide certain information, but then you might not be able to take advantage of many of our Amazon Services.
+- **Automatic Information.** We automatically collect and store certain types of information about your use of Amazon Services, including information about your interaction with content and services available through Amazon Services. Like many websites, we use "cookies" and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Amazon Services and other content served by or on behalf of Amazon on other websites. [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see examples of what we collect.
+- **Information from Other Sources.** We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. [Click here](https://www.amazon.ca/gp/help/customer/display.html) to see additional examples of the information we receive.
 ## For What Purposes Does Amazon Use Your Personal Information?
 We use your personal information to operate, provide, develop, and improve the products and services that we offer our customers. These purposes include:
 - **Purchase and delivery of products and services.** We use your personal information to take and handle orders, deliver products and services, process payments, and communicate with you about orders, products and services, and promotional offers.
 - **Third-Party Advertisers and Links to Other Websites.** Amazon Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information about you when you interact with their content, advertising, and services. For more information about third-party advertising at Amazon, including interest-based ads, please read our [Interest-Based Ads policy](https://www.amazon.ca/gp/BIT/InternetBasedAds). To adjust your advertising preferences, please go to the [Advertising Preferences](https://www.amazon.ca/adprefs) page.
 - **Use of Third-Party Advertising Services.** We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie or other device identifier. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again. Some ad companies also use this information to serve you relevant ads from other advertisers. You can learn more about how to opt-out of interest-based advertising by going to the [Advertising Preferences](https://www.amazon.ca/adprefs) page.
 ## What Information Can I Access?
+You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the "Your Account" section of the website. [Click here](https://amazon.ca/gp/help/customer/display.html) for a list of examples that you can access.
+You can access your information, including your name, address, payment options, profile information, Prime membership, household settings, and purchase history in the Your Account section of the website. [Click here](https://www.amazon.ca/gp/help/customer/display.html) for a list of examples that you can access.
 ## What Choices Do I Have?
 If you have any questions as to how we collect and use your personal information, please contact our [Customer Service](https://www.amazon.ca/gp/help/contact-us). Many of our Amazon Services also include settings that provide you with options as to how your information is being used.
 - As described above, you can choose not to provide certain information, but then you might not be able to take advantage of many of the Amazon Services.
+- You can add or update certain information on pages such as those referenced in [What Information Can I Access?](https://amazon.ca/gp/help/customer/display.html). When you update information, we usually keep a copy of the prior version for our records.
+- You can add or update certain information on pages such as those referenced in [What Information Can I Access?](https://www.amazon.ca/gp/help/customer/display.html). When you update information, we usually keep a copy of the prior version for our records.
 - If you do not want to receive email or other communications from us, please adjust your [Customer Communication Preferences](https://www.amazon.ca/gp/cpc/homepage). If you don't want to receive in-app notifications from us, please adjust your notification settings in the app or device.
 - If you do not want to see interest-based ads, please adjust your [Advertising Preferences](https://www.amazon.ca/gp/dra/info).
 - The Help feature on most browsers and devices will tell you how to prevent your browser or device from accepting new cookies or other identifiers, how to have the browser notify you when you receive a new cookie, or how to block cookies altogether. Because cookies and identifiers allow you to take advantage of some essential features of Amazon Services, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any Services that require you to Sign in. For more information about cookies and other identifiers, see our [Cookies Notice](https://www.amazon.ca/gp/help/customer/display.html/).
 - If you want to browse our websites without linking the browsing history to your account, you may do so by logging out of your account [here](https://www.amazon.ca/gp/help/customer/display.html) and blocking cookies on your browser.
 - You will also be able to opt out of certain other types of data usage by updating your settings on the applicable Amazon website (e.g., in "Manage Your Content and Devices"), device, or application. For more information [click here](https://www.amazon.ca/gp/help/customer/display.html). Most non-Amazon devices also provide users with the ability to change device permissions (e.g., disable/access location services, contacts). For most devices, these controls are located in the device's settings menu. If you have questions about how to change your device permissions on devices manufactured by third parties, we recommend you contact your mobile service carrier or your device manufacturer.
+- If you are a seller, you can add or update certain information in [Seller Central](https://sellercentral.amazon.com/) , update your account information by accessing your [Seller Account Information](https://sellercentral.amazon.com/hz/sc/account-information), and adjust your email or other communications you receive from us by updating your [Notification Preferences](https://sellercentral.amazon.com/notifications/preferences/ref=xx_notifpref_dnav_xx).
+- If you are a seller, you can add or update certain information in [Seller Central](https://sellercentral.amazon.ca/), update your account information by accessing your [Seller Account Information](https://sellercentral.amazon.ca/hz/sc/account-information), and adjust your email or other communications you receive from us by updating your [Notification Preferences](https://sellercentral.amazon.ca/notifications/preferences/ref=xx_notifpref_dnav_xx).
 - If you are an author, you can add or update the information you have provided in the [Author Portal](https://authorcentral.amazon.com/gp/help) and [Author Central](https://authorcentral.amazon.com/) by accessing your accounts in the Author Portal and Author Central, respectively.
+In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal data. If you wish to do any of these things, please contact [Customer Service](https://www.amazon.ca/gp/help/contact-us). Depending on your data choices, certain services may be limited or unavailable.
+In addition, to the extent required by applicable law, you may have the right to request access to or correction of your personal data. If you wish to do any of these things, please go to [Request My Personal Information](https://www.amazon.ca/gp/privacycentral/dsar/preview.html) or contact [Customer Service](https://www.amazon.ca/gp/help/contact-us). Depending on your data choices, certain services may be limited or unavailable.
 ## Are Children Allowed to Use Amazon Services?
 Amazon does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Amazon Services only with the involvement of a parent or guardian.
 ## Conditions of Use, Notices, and Revisions
+If you choose to use Amazon Services, your use and any dispute over privacy is subject to this Notice and our [Conditions of Use](https://www.amazon.ca/gp/help/customer/display.html), including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Amazon, please contact us with a thorough description, and we will try to resolve it. Our business changes constantly, and our Privacy Notice will change also. You should check our websites frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
+If you choose to use Amazon Services, your use and any dispute over privacy is subject to this Notice and our [Conditions of Use](https://www.amazon.ca/gp/help/customer/display.html), including limitations on damages, resolution of disputes, and application of the law of the state of Washington.
+If you have any concern about privacy at Amazon, please [Contact Us](https://www.amazon.ca/gp/help/contact-us) with a thorough description, and we will try to resolve the issue for you.Further, the Amazon Canada Privacy Officer can be contacted at canada-privacy-officer@amazon.com or by mail at ATTN: Amazon.ca Privacy Officer, 120 Bremner Blvd, Toronto, ON M5J 0A1.
+Our business changes constantly, and our Privacy Notice will change also. You should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
 ## Related Practices and Information
 ## Examples of Information Collected
 **Information You Give Us When You Use Amazon Services**
 - add or remove an item from your cart, or place an order through or use Amazon Services;
 - download, stream, view, or use content on a device or through a service or application on a device;
 - provide information in [Your Account](https://www.amazon.ca/gp/css/homepage.html) (and you might have more than one if you have used more than one email address or mobile number when shopping with us) or [Your Profile](https://www.amazon.ca/gp/pdp/profile);
 - talk to or otherwise interact with our Alexa Voice service;
 - upload your contacts;
 - configure your settings on, provide data access permissions for, or interact with an Amazon device or service;
+- provide information in your [Seller Account](https://sellercentral.amazon.com/), [Kindle Direct Publishing (KDP)](https://kdp.amazon.com/) , [Developer account](https://developer.amazon.com/), or any other account we make available that allows you to develop or offer software, goods, or services to Amazon customers;
+- provide information in your [Seller Account](https://sellercentral.amazon.ca/sw/GREX/IndividualSCI/step/IndividualInfo), [Kindle Direct Publishing (KDP)](https://kdp.amazon.com/), [Developer account](https://developer.amazon.com/), or any other account we make available that allows you to develop or offer software, goods, or services to Amazon customers;
 - offer your products or services on or through Amazon Services;
 - communicate with us by phone, email, or otherwise;
 - complete a questionnaire, a support ticket, or a contest entry form;
 - upload or stream images, videos or other files to Prime Photos, Amazon Drive, or other Amazon Services;
 - use our services such as Prime Video;
 - compile Playlists, Watchlists, [Wish Lists](https://www.amazon.ca/hz/wishlist/ls) or other gift registries;
 - recommendations and the products you recently viewed that are the basis for recommendations (including Recommended for You and Improve Your Recommendations);
 - shopping lists and gift registries (including Wish Lists and Baby and Wedding Registries);
 - your content, devices, services, and related settings, and communications and personalized advertising preferences;
 - content that you recently viewed;
 - voice recordings associated with your account;
 - Your Profile (including your product Reviews, Recommendations, Reminders and personal profile);
+- If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in [Seller Central](https://sellercentral.amazon.com/) .
+- If you are a seller, you can access your account and other information, and adjust your communications preferences, by updating your account in [Seller Central](https://sellercentral.amazon.ca/).
 - If you are an author, you can access your account and other information, and update your accounts, on the [Kindle Direct Publishing (KDP)](https://kdp.amazon.com/) or [Author Central](https://authorcentral.amazon.com/) website, as applicable.
+- If you are a developer participating in our Developer Services Program, you can access your account and other information, and adjust your communications preferences, by updating your accounts in the [Developer Services Portal](https://developer.amazon.com/) .
+- If you are a developer participating in our Developer Services Program, you can access your account and other information, and adjust your communications preferences, by updating your accounts in the [Developer Services Portal](https://developer.amazon.com/).