Adobe Privacy Policy

DATED 2024-02-14 · VERSION 20240301_rev01 · COMPARED WITH 20231201_rev01 · ARCHIVE SNAPSHOT

Full text changes — 20231201_rev01 to 20240301_rev01

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1Last updated: November 14, 2023
1Last updated: February 14, 2024
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33The Adobe Privacy Policy describes the privacy practices of Adobe's Services and Software (as defined in our General [Terms of Use)](https://www.adobe.com/legal/terms.html) and anywhere we display or reference this policy.
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55If you are a resident of North America, your relationship is with Adobe Inc. (Adobe U.S.) and the laws of California and the United States apply.
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77If you reside outside of North America, your relationship is with Adobe Systems Software Ireland Limited (Adobe Ireland), which is the controller with regard to your personal information collected by Adobe, and the laws of Ireland apply.
306306When you register for an account and create an Adobe ID, we process and keep most personal information we process on your behalf for as long as you are an active user of our Services and Software. We delete certain personal information we collect about you when we no longer have a business reason to retain it. Additionally, there is some personal information we need to retain even after you close your account to comply with business and legal requirements, such as personal information related to our contract and business transactions with you, which we retain for ten years after your last interaction with us.
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308308Where we process personal information for marketing purposes or with your consent, we process the information until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a permanent record of the fact that you have asked us not to send you direct marketing or to process your information so that we can respect your request in the future.
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310310### Can children use Adobe websites and apps?
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312Adobe Services and Software are not intended for minors under the age of 13, except in limited situations where certain Creative and Document Cloud applications may be available to children for educational purposes under the direct supervision of a teacher or parent.
312Adobe Services and Software are not intended for children under the age of 13, except in limited situations where certain products, including Adobe Express and Creative Cloud All Apps, may be available to children for educational purposes under the direct supervision of a teacher. In these circumstances, Adobe is authorized to collect student data by the participating school, which has obtained appropriate consent, if needed. [Adobe's Direct COPPA Notice](https://www.adobe.com/content/dam/cc/en/legal/documents/COPPA-Notice.pdf) provides more information about the collection and use of student data.
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314For more information about the collection and use of this and other student data (for students over the age of 13) please see the [Adobe & Student Privacy page](https://www.adobe.com/privacy/student-policy.html) for more details.
314All other Adobe Services and Software are not intended for use by children and certain products specifically prohibit users who are under a certain age. If you do not meet applicable age requirements, please do not use those Services and Software. If you are age 13 or over and meet applicable age requirements to use certain Services and Software, Adobe makes available [Privacy for Younger Users](https://www.adobe.com/privacy/policy_youngerusers.html) page to provide information about our privacy practices in an age-appropriate format.
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316Additionally, Adobe makes available a [Privacy for Younger Users](https://www.adobe.com/privacy/policy_youngerusers.html) page to provide information for younger users of Adobe's Services and Software (who are over 13 years of age) in an age appropriate format.
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318All other Adobe Services and Software are not intended for use by children and certain Services and Software specifically prohibit users who are under a certain age. If you do not meet applicable age requirements, please do not use those Services and Software.
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320316### Will this privacy policy change?
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322318Occasionally, we may update this privacy policy (or other documents in the Adobe Privacy Center) to allow Adobe to accommodate new technologies, industry practices, regulatory requirements or for other purposes. If we do, we will change the "last updated" date at the top of this policy and the revised policy will be posted to this page so that you are aware of the information we collect, how we use it, and under what circumstances we may disclose it. We encourage you to periodically review the [Adobe Privacy Center](https://www.adobe.com/privacy.html) for the latest information on our privacy practices. Under certain circumstances (for example with certain material changes or where it is required by applicable privacy laws) we will provide notice to you of these changes and, where required by applicable law, we will obtain your consent. Notice may be by email to you, by posting a notice of such changes on our Services and Software, or by other means consistent with applicable law.
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324320### Who can I contact with questions or concerns?
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